Problems after iOS 6.0 update with iMessage and FaceTime

After iOS 6.0 update i had problems to used iMessage and FaceTime

Messages will almost send but stop right before completion. FaceTime will go through only after multiple attempts. After that iMessage will work for a little while. Have talked with folks at apple support but they did not have a solution. Have tried both closing out the programs as well as turning the iPod off and back on. Neither has solved the problem. Any suggestions would be great! Thanks for your help.

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TS4268 I updated my iphone 5 to the new ios 7, well now my imessages and facetime wont work!! I have tried everything! So went to go restore my iphone throw itunes and well the backup was taking hours, so i went to cancle it now it wont do anything!!

Need help!! How do i cancle my backup? It wont let me do anything! Trying to get my imessages and facetime to work

Hi Natasha,
Below is a copy of my post in another thread on this topic. I'm not sure which country you are from, but hope it's helpful.
Possible fix for Australian users on Telstra and using Tango
I'm using the iPhone 5S with iOS 7.0.1 on a contract with Telstra in Australia and have been experiencing the problem with iMessage and FaceTime not activating. My iPhone 4S on iOS 6 worked perfectly on the same network however.
I seem to have now fixed this issue by removing the Tango app (it is similar to Skype). Reading through this thread and seeing the refernces to TuGo triggered my solution, although I believe the 2 apps are entirely unrelated (just have a similar sounding name).
This fix may have been co-incidental, given that I had to wait quite a while for a sync with iTunes to complete. After syncing, I didn't check the settings for Messages and FaceTime to see if they had been activated. I just went straight to the Tango app on the iPhone and deleted it - hey presto, instantly both Messages and FaceTime were activated.
Hope this helps others in Australia who may have Tango installed, and are on the Telstra network.
John

Update for iMessage and FaceTime.

Does anyone know when the fix for the update for iMessage and FaceTime will occur? It will not let me log on thru the network.

My suggestion is wipe the iPad and restore from a backup. Backup your iPad first, so that you can restore from that backup and sync with iTunes as well, if you have been syncing with iTunes all along. If you have only been using iCloud, when you restore from the iCloud backup, all of your content will download from the backup.
You can wipe the iPad y going to Settings>General>Reset>Erase all content and settings. You will have to activate the iPad all ore again and you will have the opportunity to restore from a backup during the activation process.
You can also restore the iPad iOS software using iTunes on your computer. This explains how to do it.
http://support.apple.com/kb/HT1414
No matter which method you choose, backup first. That is very important.

I cannot sign in with iMessage and FaceTime.

My pad run out of battery, after recharge I was no more able to sign in with iMessage and FaceTime.

:go to settings on ipad, click on wifi, then on the right hand side just next to your wifi name there is a blue arrow, click on the blue arrow & look below, there will be a field called DNS, IN the DNS server field just copy and paste the following DNS servers, do not edit anything , just put as it is and also make sure they are no spaces at the start or at the end
208.67.222.222, 208.67.220.220
this should definitely work
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ICloud account doesn't work with iMessage and Facetime

Very simply my iCould account (Appleid) will not work with iMessage or Facetime. This is affecting my iPad 2, iPhone 4 and Macbook which are all running the most up to date OS version available. I always get the error message "This email address cannot be used for iMessage." when I try to add that address to the "Receive at" list.
I have wasted weeks investigating this and think it may be an issue with the setup of my Appleid. My partner's account will work in all the scenario's I have a problem with and after comparing the accounts using https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/ the difference seems to be that my partners Apple ID and Primary Email Address is also listed as a Verified Alternate Email Address...
While for my appleid only my Gmail address is listed as an alternative...
Apple will not allow me to add my Primary Email Address as an Alternate Email Address.
Has anybody else had this problem and if so how on earth did you fix it. Apple support have not been particularly useful and I would really like to make full use of iMessage and Facetime on my iPhone, iPpad and Macbook.
Thanks
Robyn

I don't think there is much wrong with your set up as I see it. Using the same alternate address as your primary address is not a good idea, if there is something wrong with your iCloud account and Apple need to contact you they can't. I believe (but may be wrong), that for this reason Apple will no longer let you do this and why you get the error message you do. Your partner may have set hers up before Apple made this a requirement.
Are you able to receive email on your phone via your me address, do you have your me address listed alongside your card in contacts, do you have the email address entered as your ID or alternate address in settings > Facetime.

HT5538 Hi there. I have tried everything to make iMessage and FaceTime to work with my number but it won't let me do it. I am moreover concerned as I have another sim forum my same carrier and it works fine with iMessage and FaceTime. I I really need help

Hi I have tried all the tricks from the support to have iMessage and FaceTime running but it is impossible for me to activate these apps with my phone number. Problem is I have another sim from the same carrier and I am able to do it on that one.
I am desperate for a help!
Thanks a lot

Can you make phone calls on the phone that won't activate? Is it only iMessage and Facetime that isn't working? What about data - can you access the internet?
Your last statement didn't make much sense to me: " I still can have the apps working but only from an email"
Pls explain that clearly.

Does anybody have a fix with iMessage and FaceTime being stuck on "waiting for activation" for Telstra phone numbers? Thanks!

I have recentlly moved to Australia with a iPhone 4s bought in the UK. Although; I stopped of in the Philippines and bought a SMART sim there and iMessage and Facetime worked fine (as it did the UK), as I got to Australia: My iMessage and Facetime worked for 2 weeks on a Telstra sim then I turned them off doing something and ever since they have not been able to come back online, they are always going on "Waiting for activation", I have tried restoring my iPhone, following instructions online. Nothing, so I was wondering if anybody would be able to help me.
Also: My email does work with activating my Facetime and iMessage, it's just trying to activate it on my phone number.
Many Thanks,

Please don't post about beta software in the public forums.
Post in the private forums set up just for iOS 6 beta.

My iCloud Alias Doesn't Work With iMessage and Facetime

I created a new iCloud .me account that also has an alias. I don't want to use my main iCloud account. I tried using my iCloud alias, but iMessage and Facetime won't allow me to use them. Why can't I use my alias account? Is the main iCloud account the only one allowed?

Is everyone just confused about iCloud aliases? Nobody has an answer to this?

Help with iMessage and FaceTime settings!

how do you change the phone number in the iMessage and FaceTime settings on an ipad? It will not let me access the phone number from the settings.

Settings > iMessage - Off.
Settings > iTunes & App store. Tap the AppleID & sign out.
Plug it into your computer, select it in iTunes then Restore.
Or Settings > General > Reset - Erase all content & settings then setup as new.

Syncing and music problem after iOS 4.3 update

Hi there
I updated to iOS 4.3 and found that my phone would no longer sync to my PC. After doing some research and trying lots of things (e.g. removing and reinstalling iTunes, de and reauthorising computer, forcing iphone to restart) I was having no luck so I did a restore. This didn't work either and just hung for hours, so had no choice but to stop it and then my partner managed to get my iPhone back to life on his Mac.
My iTunes then recognised it as new and I was able to start rebuilding my library. However, when I sync music to my iPhone now, it won't play - it just flashes up for a second and then crashes out. Only happens on my music - podcasts play fine. Haven't tried video yet. It also flashes up the album artwork but it is all distorted (cut in half with the bottom half at the top and vice versa...weird).
I tried downloading a song on my iPhone which played fine, until I then synced it with the computer and it got the same error as the others.
Any ideas?! I'm planning to uninstall iTunes again tonight (being sure to completely remove any trace) and erase all data and settings from the iPhone so I can start completely afresh. It's the only solution I can think of.
Thanks
Alan

I have discovered this is a problem with Windows 7 Updates (probably Service Pack 1) for me - after I installed the updates all my music corrupted again and iTunes started freezing and not backing up. Lo and behold, after formatting my computer again and not installing ANY Windows Updates, the problem was fixed and I've been able to add all my music back.
Now I'm not sure what to do - I would like to get Windows updated, but I know it's going to break my phone. Am tempted to try a different iPod manager software to see if that helps.
Where do I get the iTunes patch? (sorry if it's really obvious)

Acura USB Connection Problems After iOS 8.2 Update

I have a 2014 Acura MDX and prior to the iOS 8.2 update, I could play music either via Bluetooth or the USB connection through the iPod "source" (though the USV connection had far superior sound). After the update, the USB connection doesn't work anymore. Same cables used and the iPhone picks up a charge so it is not a bad connection. Anyone else having the same issue?

this happens also to me. Opel Astra / GM version in Europe.
8.2 totally killed audio via USB cable. Connecting results in "no supported audio files found"

Issues with imessage and facetime

Although I am both connected to my wifi at home and I have serive, my new iphone 4s replacement I got today won't let me connect my imessage or facetime with my AppleID even though both the e-mail and the passwords are correct. Any ideas?
Also, when I downloaded all my backup for my apps and everything, my snapchat app won't work now.. I keep getting a pop up that says: "Connect to iTunes to use push notifications. "Snapchat" notificatons may include alerts, sounds, and icon badges" -- and it won't let me hit OK to close the app or the home button to exit to homescrean so I hav to hit the home button twice and then select another app before I can get back to home.
I have already tried turning the phone on and off, restarting, turing my wifi on and off and so now I'm stuck on what to do to help these issues.

Yes, that's how I've been trying to log in. I go to Settings>messages> (imessage is on) > use AppleID for imessage> try and enter the username and password
Then, the pop up I get says: Could not sign in. Please check your network connection and try again.
I have both wifi and service at this point.
The same thing happens with facetime, too.

Problems after ios 6.1 update on iphone 4s

Hi all,
Since I've updated my iphone 4s, with the new ios 6.1, it happens that often closes suddenly the activities.
Anyone of you have the same problem?
Thanks.
Raffaella

I hope so sir. It's the iTunes Store itself that won't even open on my 4. I just bought a new phone..it's not the same as my 4.. I just want them to fix it, everything just got worse after the update that was supposed to fix the bugs, and my moms phone that I'm on now...she's going to be mad as **** in the morning that I did the update..

Problem after 2.1.1 update with SONY A700 RAW

Hi,
after installing the update every raw from the Sony Alpha 700 DSLR are completly white and I can't change white balance, ... So Aperture is inopérative with my raw !

have a look at this thread
http://discussions.apple.com/thread.jspa?messageID=8138010#8138010
there's an easy workaround for this problem

After IOS7 upgrade I have lost iMessage and FaceTime.

Does anyone have a solution, Apple have not been very helpful, i.e. Technical support recommended waiting 24 hours to see if that helped, it didn't.

Hi,
Try using Spotlight by swiping down on the middle of any home screen and typing for them, just in case they are "hidden" in any folders. If they show up in the results, you will see the folder they are on the right part.
Check as well that you don't have restrictions enabled in Settings > General > Restrictions
Hope it helps.

Problems after iOS 6.0 update with iMessage and FaceTime

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