Problems after Macbook Pro 2.0 update

After applying the Macbook Pro 2.0 update to my Mid 2012 15 MBP, I am having all kinds of problems. Safari becomes unresponsive and I have to force it closed. iTunes would not connect and quit unexpectedly, as did Mail. I had a fresh SuperDuper backup from yesterday that I could boot from and am currently running from that backup. I tried to use TM to restore before I applied the update without any success. Anyone else having these issues?

ewiesner wrote:
Anyone else having these issues?
Ask in the Mountain Lion forum area.

Similar Messages

Lotta Issues after Macbook Pro 2.0 update

After applying Macbook Air and Macbook Pro 2.0 update, and its supplymental update, My Retina MBP (
SMC Version (system):
2.3f32 Boot ROM Version:
MBP101.00EE.B02)
has following problems:
unable to set hibernatemode to 0: '# sudo pmset -a hibernatemode 0' and 'sudo rm /var/vm/sleepimage' both returns no error. But after closing the lid and open it, the sleepimage comes back. And the "sleep by close the lid" is slow, takes about 40sec.
slow wakeup: open the lid, the login window appears, but nothing is interactive, after about a minute, i can type the password and login.
other 1: after the slow sleep and slow wake up, I lost lot of Icons from the menubar, application menus, and Apple apps' (finder, safari, mail...) buttons.
other 2: System sound(notification, empty trash, trash file...) becomes white noise
other 3: after the wakeup,entire desktop becoms random noise, some Dock icons and some imagess in safari become noise.
randomly some apps crash and fail to launch again. Including apps from both Apple and 3rd party.
3,4,5,6 seems like some memory disorder?
and, how can I or Apple fix this soon?

Bring the computer to an Apple store, or AASP, or inspection.

No DVDs after MacBook Pro firmware EFI update?

I am no longer able to play video DVDs after updating to the recent MacBook Pro EFI Firmware update 1.2. The odd thing is that DVD Player says "Supported disk not available", the disks do not show up in the Finder, but Disk Utility shows the disks. This also happens to the one Windows game DVD I have on hand. My Civ IV DVD shows up in the Finder as per normal.
Does anyone know what the heck is going on? Or, alternatively, does anyone know how I can actually get ahold of Apple support? They have the single most unfriendly support system ever; I can't even find a support request form.

Just got off the phone with Apple support.
They will not help me unless I buy a $300 AppleCare plan or pay $50 for a one-time incident.
I do not understand how they can charge for a software issue that they caused. Then the support personnel has the gall to tell me that the only way that Apple will hear about this problem is if I go through official support channels (ie set up an incident account with him). I am a student. I do not have $50 lying around unless I fast for a week.
Anyone with an AppleCare plan active who can report this problem? Alternatively, is there any possible way to get this reported to Apple, since as far as I'm concerned it's a serious issue with their firmware update that needs to get fixed stat, without paying for the privilege?
What a screwed up system. Apple effectively tells me that I need to install an update that breaks functionality on my computer and then refuses to even hear about it. I have received far better support (and via email, too) from Microsoft without them so much as bringing up the matter of payment.
Sometimes I wonder why I'm loyal to Apple at all. I love their products, but times like this make me hate the company with a passion.

MacBook Pro EFI Firmware Update 1.5.1

Just seen this as available from the software update process on my MBP.
has anyone hand any problems with MacBook Pro EFI Firmware Update 1.5.1 updates?
thanks!

I believe it's been traced to the video card not properly initializing after sleep. It normally happens to me when I have USB peripherals attached (Such as my iPhone for charging).
After sleep the screen simply won't turn on. You can hear the volume adjusting, even music or something playing on the computer (As if it's running normally) but the screen just stays black. Sometimes it will flash on and then turn off.
The only solution I've found is to hard reboot the computer.

Problem description: (MacBook Pro 15" late 2008, OSX Yosemite 10.10.2 installed, no pending updates) computer is running very slow - takes 2-3 minutes to open apps such as Pages, even when no other apps are open. Randomly freezes and becomes unrespo

Problem description:
(MacBook Pro 15” late 2008, OSX Yosemite 10.10.2 installed, no pending updates) computer is running very slow - takes 2-3 minutes to open apps such as Pages, even when no other apps are open. Randomly freezes and becomes unresponsive, requiring forced power down. Randomly logs off. Removed Kodak AIO software via Clean My Mac2, but BonjourAgent still there and requesting access. Cleaned weekly with Clean My Mac2 and running Sophos AntiVirus. 2GB memory installed. Currently 169.99 GB available of 249.2 GB capacity.
Help?
EtreCheck version: 2.1.8 (121)
Report generated March 21, 2015 at 11:35:35 AM EDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
    MacBook Pro (15-inch, Late 2008) (Technical Specifications)
    MacBook Pro - model: MacBookPro5,1
    1 2.4 GHz Intel Core 2 Duo CPU: 2-core
    2 GB RAM Upgradeable
        BANK 0/DIMM0
            1 GB DDR3 1067 MHz ok
        BANK 0/DIMM1
            1 GB DDR3 1067 MHz ok
    Bluetooth: Old - Handoff/Airdrop2 not supported
    Wireless: en1: 802.11 a/b/g/n
    Battery Health: Normal - Cycle count 59
Video Information: ℹ️
    NVIDIA GeForce 9400M - VRAM: 256 MB
        Color LCD 1440 x 900
    NVIDIA GeForce 9600M GT - VRAM: 256 MB
System Software: ℹ️
    OS X 10.10.2 (14C1514) - Time since boot: 0:13:37
Disk Information: ℹ️
    Hitachi HTS543225L9SA02 disk0 : (250.06 GB)
        EFI (disk0s1) <not mounted> : 210 MB
        Macintosh HD (disk0s2) / : 249.20 GB (168.91 GB free)
        Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
    HL-DT-ST DVDRW GS21N
USB Information: ℹ️
    Apple Inc. Built-in iSight
    Apple Inc. BRCM2046 Hub
        Apple Inc. Bluetooth USB Host Controller
    Apple, Inc. Apple Internal Keyboard / Trackpad
    Apple Computer, Inc. IR Receiver
Gatekeeper: ℹ️
    Mac App Store and identified developers
Kernel Extensions: ℹ️
        /Library/Extensions
    [not loaded]    com.leapfrog.driver.LfConnectDriver (1.11.1 - SDK 10.10) [Click for support]
    [loaded]    com.sophos.kext.sav (9.2.50 - SDK 10.8) [Click for support]
    [loaded]    com.sophos.nke.swi (9.2.50 - SDK 10.8) [Click for support]
        /System/Library/Extensions
    [not loaded]    com.leapfrog.codeless.kext (2) [Click for support]
Launch Agents: ℹ️
    [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
    [running]    com.kodak.BonjourAgent.plist [Click for support]
    [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
    [running]    com.sophos.uiserver.plist [Click for support]
Launch Daemons: ℹ️
    [loaded]    com.adobe.fpsaud.plist [Click for support]
    [loaded]    com.adobe.SwitchBoard.plist [Click for support]
    [loaded]    com.leapfrog.connect.authdaemon.plist [Click for support]
    [loaded]    com.macpaw.CleanMyMac2.Agent.plist [Click for support]
    [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
    [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]
    [running]    com.sophos.common.servicemanager.plist [Click for support]
User Launch Agents: ℹ️
    [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
    [loaded]    com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Click for support]
    [loaded]    com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support]
    [loaded]    com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support]
User Login Items: ℹ️
    Dropbox    Application (/Applications/Dropbox.app)
Internet Plug-ins: ℹ️
    AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 [Click for support]
    FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
    Default Browser: Version: 600 - SDK 10.10
    Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
    AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Click for support]
    AmazonMP3DownloaderPlugin1017265: Version: AmazonMP3DownloaderPlugin 1.0.17 [Click for support]
    JavaAppletPlugin: Version: Java 8 Update 31 Check version
    AmazonMP3DownloaderPlugin: Version: AmazonMP3DownloaderPlugin 1.0.17 [Click for support]
    QuickTime Plugin: Version: 7.7.3
    iPhotoPhotocast: Version: 7.0 - SDK 10.8
User internet Plug-ins: ℹ️
    CitrixOnlineWebDeploymentPlugin: Version: 1.0.94 [Click for support]
    Google Earth Web Plug-in: Version: 6.0 [Click for support]
Safari Extensions: ℹ️
    AdBlock
    Disconnect
    Add To Amazon Wish List
3rd Party Preference Panes: ℹ️
    Flash Player [Click for support]
    Java [Click for support]
    Tuxera NTFS [Click for support]
Time Machine: ℹ️
    Skip System Files: NO
    Mobile backups: OFF
    Auto backup: YES
    Volumes being backed up:
        Macintosh HD: Disk size: 249.20 GB Disk used: 80.29 GB
    Destinations:
        Backup [Local]
        Total size: 63.67 GB
        Total number of backups: 1
        Oldest backup: 2015-02-23 16:16:08 +0000
        Last backup: 2015-02-23 16:16:08 +0000
        Size of backup disk: Too small
            Backup size 63.67 GB < (Disk used 80.29 GB X 3)
Top Processes by CPU: ℹ️
         5%    WindowServer
         1%    loginwindow
         0%    AppleSpell
         0%    SophosUIServer
         0%    SophosAntiVirus
Top Processes by Memory: ℹ️
    118 MB    InterCheck
    101 MB    SophosScanD
    60 MB    Dropbox
    54 MB    mds_stores
    41 MB    SophosAntiVirus
Virtual Memory Information: ℹ️
    49 MB    Free RAM
    682 MB    Active RAM
    652 MB    Inactive RAM
    315 MB    Wired RAM
    1.49 GB    Page-ins
    2 MB    Page-outs
Diagnostics Information: ℹ️
    Mar 21, 2015, 11:18:52 AM    Self test - passed
    Mar 21, 2015, 10:53:03 AM    /Library/Logs/DiagnosticReports/SophosUIServer_2015-03-21-105303_[redacted].cra sh
    Mar 19, 2015, 07:59:03 PM    /Library/Logs/DiagnosticReports/CalNCService_2015-03-19-195903_[redacted].crash

Linc Davis wrote:
Slow performance after installing Yosemite on an older Mac is often caused by inadequate memory. Although you can install the upgrade on a Mac with 2 GB of memory, experience has shown that at least 4 GB is needed for full performance.
Select About This Mac from the Apple menu. If you have less than 4 GB of memory, and your model has upgradable memory, install as much as it can take, or at least that much. Any reputable RAM vendor will have a web form in which you can select the Mac model and be directed to compatible parts.
Memory in the MacBook Air is not upgradable. If that's what you have, you should restore the previous system from a backup, or replace the machine. Ask if you need guidance.
The Etrecheck report clearly shows that SylvieRose has a Macbook Pro, not a Macbook Air and that there are only 2 GB RAM installed. The Etrecheck report can be very informative if one takes the time to examine it.
Ciao.

Cs5 Brush cursor problem, on MacBook pro lion, tried the latest update, and the genious dude had no idea of what to do! Apple any fix?

Cs5 Brush cursor problem, on MacBook pro, tried the latest update, and the genious dude had no idea of what to do! Apple any fix?

Additional Info - after working on this problem for 4 hours, I shut my laptop in frustration and took a break. 1 hour later I opened my mac and the cursor had magically returned. No restart, no power on/off - nothing. Frustration. If anyone else has had this happen and has actually fixed the problem let me know. I'm sure it will reoccur.

Slow Booting time after installing MacBook Pro EFI Firmware Update 2.0 on 13 Inches Mac 2010 model

I'm experiencing a slow boot time after my computer installed a MacBook Pro EFI Firmware Update 2.0 itself on 13 Inches 2010 model, how to downgrade or fix it?
My computer is starting 2 times slower then it should be, why Apple done this to me?
Please help who really know somthing about Macs.

I have the same problem, especially when I open my laptop from sleep. It takes at least 2 minutes for the computer Internet connection to work.
Never had that problem prior to the last firmware update 2.7.
Is there a way to revert back to 2.6?

I have a Macbook Pro. I updated to 10.9.4 an downloaded the trial for Creative Cloud. It downloaded and installed but will not open. I shut down and tried reinstalling. Same problem.

I have a Macbook Pro. I updated to 10.9.4 an downloaded the trial for Creative Cloud. It downloaded and installed but will not open. I shut down and tried reinstalling. Same problem.
Thanks.

I stumbled upon the solution. In addition to downloading Creative Cloud, I needed to go back to the website and download trials for the programs I want to use--Photoshop and Lightroom. Once I did that, I was in business. Would save trouble if that was made clear on the download site.
Thanks

Macbook pro EFI Firmware Update install problems

i just finished downloading the recent macbook pro EFI Firmware Update. When the computer restarts, the computer runs for 30 sec and restarts again and repeats. I shutdown the computer and turn it back on again. i check updates and shows that i have to update macbook pro EFI Firmware again! same version.
I checked my preferences on Software Update and went to Installed Software tab. Shows two macbook pro EFI Firmware 2.1 Updates installed.
Anyone experience this?

i checked system profiler boot room version is MBP81.0047.B04
Ps. thanks for the response
N8 the Fn' Gr8

ICal on my MacBook Pro has been "updating" for days...??

I have an iMac, MacBook Pro, iPad and iPhone. I have been using iCloud since it came out (running Lion). iCal on my MacBook Pro has been "updating" for several days. Also - when I add an event on the MacBook, it does not show up on any of my other devices (they are all set up with the same iCloud calendars). When I add events from my other devices, they DO show up in iCal on my Macbook Pro.
I am at a loss -- any help would be VERY much appreciated!
Thanks
Kim

Hello
Chance upon your post and yes, immediately after upgarding to Mountain Lion, my "new" Calendar (Desktop, formely known as 'iCal') keeps having the pop up window saying "Updating Calendar..." (I set my Calendar to auto-launch after Startup)
After restarting it will still be the same, but if I quit and launch again, everything will be fine. Will try the method you posted (the thread) tonight. Although I deleted the iCal preferences, thinking/hoping it will help
However, I don't seem to have a problem with sycning of al events, my sync with iCloud and all my macs and iOS devices seem OK.
If events are not syncing into some of your iOS devices, why don't you try deleting the entire iCloud account on it and re-set a new one? I've done that before when events or other data don't properly sync
Cheers

MacBook Pro Retina SMC Update 1.1 Won't Install

Hi Everybody. I am having a really annoying problem with my rMBP. I have the update labaled: "MacBook Pro Retina SMC Update 1.1" Available in my Mac AppStore app. After I click update, I get a prompt letting me know that the laptop needs to be plugged in, I hit ok. It downloads (very small file) and asks me to Restart or hit "Not Now". I click restart, the system reboots into a updating page where a status bar quickly completes. The laptop restarts again back to OSX. I open up the appstore and goto the updates page and what do I see? 1 available update: MacBook Pro Retina SMC Update 1.1, like I never did anything to begin with.
My system info is:
Model Name:          MacBook Pro
Model Identifier:          MacBookPro10,1
Processor Name:          Intel Core i7
Processor Speed:          2.6 GHz
Number of Processors:          1
Total Number of Cores:          4
L2 Cache (per Core):          256 KB
L3 Cache:          6 MB
Memory:          8 GB
Boot ROM Version:          MBP101.00EE.B02
SMC Version (system):          2.3f32
Serial Number (system):          xxx
Hardware UUID: xxx
Please help this is really annoying.

I had the same problem. Tried all the proposed fixes. Nothing worked. This solved my problem:
1. Install a fresh copy of mountain lion on an extern disk
2. Startup from that disk
3. Update to 10.8.3.
4. Restart
5. Open app store, go to updates. You should see the SMC 1.1. update.
6. Click update
7. Restart
Once the update installed (fan will go quickly to max speed during startup) switch back to your internal disk and start up. Now the SMC 1.1. update shouldn't show up in the app store/upadtes.

MacBook Pro SMC Firmware Update 1.3 update freezes mouse pointer

After installing the update released today 5/28 (MacBook Pro SMC Firmware Update 1.3) my mouse pointer stalls, freezes on occasion. Very annoying. Anyone seeing the same. Fixes ... ?

After applying the SMC Firmware update a few days ago, my keyboard and trackpad were acting erratic (freezing, hanging). It was immediately after the update and I had not had any problems with it before.
I have also had random crashes, inability to use the keyboard/trackpad ever since.
Today my keyboard and trackpad are completely unusable, external mouse works fine.
I will take it to an Apple store tomorrow, hopefully my firmware can be reverted.
Sounds like a lot of other people are having problems with this update. http://discussions.apple.com/thread.jspa?messageID=9549034&tstart=0#9549034

I have a problem with macbook pro OS 10.5.8 and cannot play youtube anymore, before Yes

i have a problem with macbook pro mac os 10.5.8 and cannot play youtube but before ther is no problem abou this. now there is warning sign to install adobe flash player, but when i install adobe it said cannot be compatible, and I went to the apple store, they sid need to upgrade the system to mac IOS 10.6 and i dont want to spend much... somebody to help me this

Upgrading to Snow Leopard
You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mavericks if your computer meets the requirements.
     Snow Leopard General Requirements
       1. Mac computer with an Intel processor
       2. 1GB of memory
       3. 5GB of available disk space
       4. DVD drive for installation
       5. Some features require a compatible Internet service provider;
           fees may apply.
       6. Some features require Apple’s iCloud services; fees and
           terms apply.
Upgrading from Snow Leopard to Lion or Mavericks
To upgrade to Mavericks you must have Snow Leopard 10.6.8, Lion, or Mountain Lion installed. Purchase and download Mavericks (Free) from the App Store. Sign in using your Apple ID. The file is quite large, over 5 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
     OS X Mavericks- System Requirements
       Macs that can be upgraded to OS X Mavericks
         1. iMac (Mid 2007 or newer) — Model Identifier 7,1 or later
         2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) —
             Model Identifier 5,1 or later
         3. MacBook Pro (Mid/Late 2007 or newer) — Model Identifier 3,1 or later
         4. MacBook Air (Late 2008 or newer) — Model Identifier 2,1 or later
         5. Mac mini (Early 2009 or newer) — Model Identifier 3,1 or later
         6. Mac Pro (Early 2008 or newer) — Model Identifier 3,1 or later
         7. Xserve (Early 2009) — Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
Are my applications compatible?
         See App Compatibility Table — RoaringApps.
Upgrading to Lion
If your computer does not meet the requirements to install Mavericks, it may still meet the requirements to install Lion.
You can purchase Lion at the Online Apple Store. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
     Lion System Requirements
       1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
           or Xeon processor
       2. 2GB of memory
       3. OS X v10.6.6 or later (v10.6.8 recommended)
       4. 7GB of available space
       5. Some features require an Apple ID; terms apply.
This, Adobe Flash Player 12.0.0.70, is the current version of Flash. It should work with Snow Leopard or later.

MacBook Pro EFI Firmware Update 2.0 will not install.

Hi
The latest MacBook Pro EFI Firmware Update 2.0 will not install.
It runs and I restart my Mac but when I search for more updates it appears as a required update again.
Anyone know why this may be?

I had the same problem today. I called Apple support who transferred me to second level support and no resolution. I decided to try a combination of the items I have seen below.
I restarted my computer. I went to apple support download and downloaded the software EFI firmware update 2.0 by typing in search window. I made sure the power cord was pulled into the wall and the laptop had a FULL charge. I installed the update and the computer restarted.
I went to check the software update window after the update and restart completed and SUCCESSFUL.
I do not know why the Genius Bar or the second level support could not resolve my issues but, by me reading information here I hope at least this issue is resolved.
Thanks ALL.......... Happy Mac ing

MacBook Pro EFI Firmware Update 1.5.1 messed up my laptop

Software update just told me to install MacBook Pro EFI Firmware Update 1.5.1 a few minutes ago, and I followed the directions, having no idea what it was supposed to be doing to my computer. I hit "Shut Down", then held down the power button until I heard the beep. After the beep, the screen stayed black and the LED light just stayed constant. Then I turned the computer off using the start button again, and tried to turn it on. The hard drive or CD drive started to click rhythmically and the computer did nothing. The screen stayed black.
I then tried to restore the previous firmware, but that doesn't work. It said to hold the button until the lights flash fast, then slow, then to insert the restoration CD, which I did. It buzzed like it was going to start up, then did nothing and I got no progress screen. It still just sits there black with that power light on. Anyone got any ideas other that going to a Genius and paying hundreds of dollars?
Message was edited by: Cathy821

I followed the EFI instructions exactly as it stated and had a major problem.
Basically my problem was that the EFI did not completely successfully. It left the system in a half updated state. Unfortunately, they had to replace my entire system board. I have Apple Care so it was replaced at no charge. I originally called Apple Support and they had me try the usual things like restoration cd, reset PRAM, reset NVRAM, etc. Nothing worked. I brought it down to my local Apple store but they more or less do the same thing. They had to send it out to be fixed. Sorry, but it sounds like you're in the same boat.

Problems after Macbook Pro 2.0 update

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