Problems after using cleaner tool

I had problems with my account (A12E1) and used the cleaner tool. Now i can update my CC desktop, but some of the programs aint on my Mac anymore, but the CC desktop says that these programs are updasted, so i can´t reinstall them. What to do?

Hi Frode,
Welcome to the forums!
Please check Applications>> Utilities>> Adobe Installers and see if the CC apps uninstaller is listed there.
If yes, please run the uninstaller to uninstall the apps and reinstall them from Adobe CC.
Ankit

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Application Manager "download error" even after using Cleaner Tool

I have Creative Cloud working on my primary computer and am trying to get it going on my laptop, a MacBook Pro on which I just installed Mountain Lion OSx.
I have not been able to install the Adobe Application Manager to start some software downloads. I get a window that pops up after the installer starts that says "Download Error. Contact Customer Support", then a button below that says "QUIT".
After reading a few posts about this, I tried the Cleaner Tool and restarted the computer.
After restart, I get the same problem and am not sure what to do next.
I am logged into Creative Cloud.
Any ideas?

I had edge, photoshop, illustrator, dreamweaver and lightroom on my laptop - (this is my 2nd computer - most apps are on my desktop system)
I uninstalled all of those and deleted Applications/Utilities/Adobe Application Manager folder then I downloaded and reinstalled the application manager then tried to downlad the appd from my Creative Cloud account - it gives me the same error
before I deleted - I did try downloading Audition as a trial and then sign in on my CC account and it gave me that same error
march 1 - I tried to download a trial version on Photoshop - it will not download to my applications folder - due to "restrictive access privledges"
thought it might have to do with security preferences - changed to allow all - and it still will not download...
also tried to update Adobe Story and it also errored
so can't load any adobe apps to my laptop -
have tested on my desktop with same account and it works fine
Message was edited by: h2oonstone

Using Cleaner tool to remove Reader

I run CS6 Web Premium.
Installed Adobe reader 11
Can no longer use Adobe pro or Distiller. (after a previous post on this where an "MVP" told me to run the cleaner after removing Reader.)
In spite of this being an ADOBE INSTIGATED BUG
I cannot get support - for a product that is obviously "not fit for purpose".
I am sup[posed to PAY for a support contract so that I can tell Adobe they have a problem???
How much greedier can Adobe get???
How can you spend all this money on a product (have been using since CS3 and all the pathetic upgrades that do little but earn Adobe money). - then get shafted with endless issues that you cannot get support for?
Even Expression Web is better than this...

Hello,
sometimes - for whatever reasons - CC doesn't "want" to work. In this case you should CC completely delete and reinstall by help of Adobe Creative Cloud Cleaner Tool. (A try to uninstall by own resources is not enough!) http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html and follow the prescribed sequence of operations. Sometimes the "opm.db file" is the culprit. In this case you should delete it.
So far, so good –I also often gave this advice. This approach only allows to look at the symptoms of this malfunction. Therefore I started a thread “What's up with "Downloading, Installing, Setting Up"?” I asked for a improvement of the product, so it is not necessary to use Cleaner Tool. Preran a member of Adobe’s staff promised "many improvements". Here is the link: https://forums.adobe.com/message/6408998
In order to accelerate the process I therefore call upon you to support my efforts. Most successful could be to click a „like“ in Prerans answer (see consecutive number 11)
Thanks,
Hans-Günter

Aperture 3 keeps crashing on me, consistently. More frequently after using Burn tool or skin smoothing - and even more often when I feather. What can I do? I already upgraded my RAM. I'm at a loss!

Aperture 3 keeps crashing on me, consistently. More frequently after using Burn tool or skin smoothing - and even more often when I feather. What can I do? I already upgraded my RAM. I'm at a loss!

4) When my computer crashes, once it starts again, it says "repairing" ... but I am not familiar with reparing permissions -- can you explain how I might do that?
If you are running OS X Lion, then you can restart your computer and then press and hold the 'Option' key immediately after you hear the start up 'gong' (usually heard when grey screen shows as it restarts).
You should see at least two Disks to choose from. Choose 'Recovery Disk' and wait for it to load, then choose 'Disk Utility' option in the Utilities dialog.
Once Disk Utility loads, do the following:
1 - In the left hand pane, choose your system partition (usually called either 'Macintosh HD' or 'Macintosh SSD'). Note - don't choose the actual hard drive listed above the partition when using Disk Utility in OS X Lion as this doesn't offer options for repairing due to it including the Recovery Disk you have loaded in memory.
2 - Click the 'First Aid' tab
3 - Click the 'Repair Disk Permissions' button in lower portion of main pane and allow to complete. Ideally, you will get a final message in main pane saying Disk Permissions are repaired.
4 - At lower right of same pane, click the 'Repair Disk' button and allow to complete. Ideally, you will get a final message indicating that Disk Repair is completed and all appears to be good.
5 - Quit Disk Utility > Close Utilities dialog window > Click 'Restart' button (confirm as needed).
You should boot straight into the system partition when complete.
Note - any red text in the main pane text while running the repairs will be issues and you will need to follow the advice given or post back.
If you are running Snow Leopard; then (as David mentions) boot from your first OS X reinstall disc and run the Disk Utility the same way; except you select the actual hard drive listed at top of left pane (not the partition below it). This is because Snow Leopard does not use a 'Recovery Disk' partition and repairs can be run on the HD or SSD itself.
Hope that helps.

Thumbnails do not display after using rebuild tool

I am using OSX 10.7.5, and iPhoto 8.1.2.
recently I made a back up copy of my files.
I then reinstalled my operating system.
I then copied my iphoto library back onto my computer.
imported my iPhoto library into iPhoto
Pictures are in iPhoto.
Thumbnails do not display.
I have used the rebuild tools provided by iPhoto.
Still no thumbnails displaying.
any other ideas?

It relates to your suggestion in that, the reason I posted was to solve a thumbnail issue.
"re: Thumbnails do not display after using rebuild tool"
Terence suggested reloading my back up library.
I asked Terence where I should import to.
I was thinking that my thumbnail issue was related to the way I imported my back up.
You clarified where to import the library...
I tried it and I still have no thumbnails
I have already tried repairing permissions and rebuilding thumbnails using the i photo repair tool.
can you help me?

Fill after use pen tool

it is possible after using pen tool in path mode ifill the objetc i made with color ? I need the steps/ Thanks

Use the path selection tool to select the path. Then copy it: ctrl/cmd-C. Use the pen or shape tool to create a SHAPE layer. just make a small box or something to create the layer. Then press ctrl/cmd-V to paste your path into that shape layer. Select the small shape you made to create the layer and delete. it.

XE connection problem after using Cisco AnyConnect Client

Hello
I have a rather annoying problem connecting to an XE instance AFTER I have disconnected from a VPN via a Cisco AnyConnect VPN Agent.
Sequence of operations:
- start Oracle XE and work normally
- connect to client's vpn
- do other stuff
- DISCONNECT from Client's VPN
-> unable to connect to XE service any more, unless I reboot
The problem does not happen with other vpn clients like Cisco VPN Service, Juniper, Checkpoint.
Details:
- sqlplus connection WITH service name (eg sqlplus user/pwd@XE): FAILURE with ORA-12170
- but...sqlplus connection WITHOUT service name (eg sqlplus user/pwd): SUCCESS (weird !)
- tnsping XE: TNS-12535 error
- lsnrctl status output (sorry, italian localized)
LSNRCTL for 32-bit Windows: Version 10.2.0.1.0 - Production on 22-GIU-2011 14:19
:38
Copyright (c) 1991, 2005, Oracle. All rights reserved.
Connessione a (DESCRIPTION=(ADDRESS=(PROTOCOL=IPC)(KEY=EXTPROC_FOR_XE)))
STATO del LISTENER
Alias LISTENER
Versione TNSLSNR for 32-bit Windows: Version 10.2.0.1.0 - Produ
ction
Data di inizio 22-GIU-2011 12:26:15
Tempo di attivitÓ 0 giorni 1 ore 53 min. 22 sec.
Livello trace off
Sicurezza ON: Local OS Authentication
SNMP OFF
Servizio predefinito XE
File di parametri listenerC:\programs\oraclexe\app\oracle\product\10.2.0\server\
network\admin\listener.ora
File di log listener C:\programs\oraclexe\app\oracle\product\10.2.0\server\
network\log\listener.log
Summary table degli endpoint di ascolto...
(DESCRIPTION=(ADDRESS=(PROTOCOL=ipc)(PIPENAME=\\.\pipe\EXTPROC_FOR_XEipc)))
(DESCRIPTION=(ADDRESS=(PROTOCOL=tcp)(HOST=127.0.0.1)(PORT=1521)))
(DESCRIPTION=(ADDRESS=(PROTOCOL=tcp)(HOST=MyPCName)(PORT=8080))(Presentation=HTTP)(Session=RAW))
Summary table dei servizi...
Il servizio "CLRExtProc" ha 1 istanze.
L'istanza "CLRExtProc", stato UNKNOWN, ha 1 handler per questo servizio...
Il servizio "PLSExtProc" ha 1 istanze.
L'istanza "PLSExtProc", stato UNKNOWN, ha 1 handler per questo servizio...
Il servizio "XEXDB" ha 1 istanze.
L'istanza "xe", stato READY, ha 1 handler per questo servizio...
Il servizio "XE_XPT" ha 1 istanze.
L'istanza "xe", stato READY, ha 1 handler per questo servizio...
Il servizio "xe" ha 1 istanze.
L'istanza "xe", stato READY, ha 1 handler per questo servizio...
Environment:
Win7 Pro SP1
Oracle XE 10.2.0
I have stopped the Win firewall and the problem is still there, so it is not a firewall problem
listener.ora configuration
SID_LIST_LISTENER =
(SID_LIST =
(SID_DESC =
(SID_NAME = PLSExtProc)
(ORACLE_HOME = C:\programs\oraclexe\app\oracle\product\10.2.0\server)
(PROGRAM = extproc)
(SID_DESC =
(SID_NAME = CLRExtProc)
(ORACLE_HOME = C:\programs\oraclexe\app\oracle\product\10.2.0\server)
(PROGRAM = extproc)
LISTENER =
(DESCRIPTION_LIST =
(DESCRIPTION =
(ADDRESS = (PROTOCOL = IPC)(KEY = EXTPROC_FOR_XE))
(ADDRESS = (PROTOCOL = TCP)(HOST = MyPCName)(PORT = 1521))
DEFAULT_SERVICE_LISTENER = (XE)
tnsnames.ora
XE =
(DESCRIPTION =
(ADDRESS = (PROTOCOL = TCP)(HOST = MyPCName)(PORT = 1521))
(CONNECT_DATA =
(SERVER = DEDICATED)
(SERVICE_NAME = XE)
EXTPROC_CONNECTION_DATA =
(DESCRIPTION =
(ADDRESS_LIST =
(ADDRESS = (PROTOCOL = IPC)(KEY = EXTPROC_FOR_XE))
(CONNECT_DATA =
(SID = PLSExtProc)
(PRESENTATION = RO)
Any help ?

Hi;
Pelase close this tread as answered and keep update issue at:
Re: XE connection problem after using Cisco AnyConnect Client
Regard
Helios

Problem in using asant tool in Sunone Apps Server 8.0 on Windows XP

Hi,
I am using asant.bat tool to build example applications in j2eetutorial14.
whatever taget i am using to build the examples in sample directory ie,
<J2EE_HOME>/j2eetutorial14/examples/web/bookstore> asant build
<J2EE_HOME>/j2eetutorial14/examples/web/bookstore> asant create-db_common
, etc
always I am getting the java usage:
Usage: java [-options] class [args...]
(to execute a class)
or java [-options] -jar jarfile [args...]
(to execute a jar file)
where options include:
-client to select the "client" VM
-server to select the "server" VM......................
This is the new problem I am facing now after using this server quite a time. As far as i knew i had done all the prerequisite before building these samples since this was working for me nicly. Now it is not working with any allternatives. I even re-installed the server again. I am not able to trace out the problem.
Can any suggest something to resolve this issue.. I am in desperate need of help.
Regards,
Sangram

I was able to compile and build the codes in j2eetutorials14 recently. Now after few days I need to compile the code again .
But when I am running 'asant build' command as given i tutorials I am getting ''asant' is not recognized as an internal or external command,
operable program or batch file." error.
I am not able to find out why suddenly asant is not available???
Any pointers will be highly appreciated.
Thanks

Problem in using WSDL2Java tool in axis

Hi all,
When we make our Webservices in Apache Axis at Server,the first step is to generate the WSDL file by using Java2WSDL tool and passing the interface and ip address of server as argument.For example,
org.apache.axis.wsdl.Java2WSDL -o AddService.wsdl -l"http://127.0.0.1:8080/axis/services/AddService" -n AddService
Then we use WSDL2Java to generate java files and write our code there.
My problem is that I do not know what will be the IP address of the machine where this service will be deployed.So is there any way so that we can make all the java files in our application but provide the ip address during deployment.

I was able to compile and build the codes in j2eetutorials14 recently. Now after few days I need to compile the code again .
But when I am running 'asant build' command as given i tutorials I am getting ''asant' is not recognized as an internal or external command,
operable program or batch file." error.
I am not able to find out why suddenly asant is not available???
Any pointers will be highly appreciated.
Thanks

Winndows closed CS4. I've used clean tool and then re-installed. still same error mesage on loading cs4

I get a message saying a problem has caused CS4 to stop working properly and that windows will close the program to try to find a solution. It doesn't close CS4, I have to myself so I used the clean tool to uninstall CS4 ( I couldn't uninstall it via the control panel, programs section - nothing happened). I then re-installed CS4 and get the same error message. I've had CS4 since about 2008 and also have Nik Google products as plug in 's running from it and Lightroom 5. How can I get CS4 to work again?

Hi Louise Purrs,
Request you to please contact Adobe Support to get this issue resolved.
Use the link below to contact support:
Contact Adobe Support
On the contact support page, click on "I need help activating or deactivating my software".
You should then see a "Chat Now" button below which you can click on to get connected to a support agent.
Thanks

Permissions problem after using Migration Assistant - unable to copy files

I have a PowerBook G4 and 2 iMac G5 desktops - one iMac at home and one at work. I've had the iMac at home and the PowerBook for a while. The iMac at work is one I've just inherited from another user. Both are exactly the same model - 2Ghz iMac G5 (ambient light sensor). All 3 machines are running Mac OS X 10.4.6.
I decided to use Migration Assistant to transfer my Admin user account on the PowerBook to my work iMac G5, all of which worked great. So I now have an exact copy of the user folder from my PowerBook on my work iMac G5, and consequently the same combination of username/password.
When I mount the drive from my PowerBook on my work iMac via AFP I can copy files from the PowerBook to the iMac. But if I try to copy the file back to the PowerBook I receive the error "The operation cannot be completed because you do not have sufficient privileges for some of the items". The file does appear on the PowerBook, but it is 0K and therefore useless.
Worse, if I'm replacing a file on the PowerBook, I get the usual "An item named "blah" already exists in this location..." dialog. If I click Yes to replace the file it is wiped, but then the permission error pops up leaving me with a 0K file on the PowerBook and no original.
If I mount the work iMac drive on my PowerBook I see exactly the same issue - i.e. I can copy to the local machine from the mounted drive. But I cannot copy anything back without receiving the permissions error.
My home iMac G5 was not set up using migration assistant, but I do use exactly the same combination of username/password. It does not exhibit the same behaviour. I can mount the PowerBook drive on the home iMac and happily copy files back and forth with no permission errors at all. And the same if I mount the home iMac drive on the PowerBook - no problems.
So I'm guessing that this behaviour is a result of using Migration Assistant to create the user account on my work iMac. If I log into another account on my work iMac, mount the PowerBook drive and copy a file to the PowerBook it works fine. The problem only occurs in the account created by Migration Assistant.
Does anyone know how to resolve this, short of having to create a new user account on the work iMac and move all my files from one account to the other?
PowerBook 12" G4 867Mhz & 2 X iMac 20" G5 2Ghz Mac OS X (10.4.6)

Hi,
you need to adjust the permissions for the files on your harddrive.
I think you have serveral users in different groups that may result a permission conflict.
- Put or copy your files you want to to a new folder.
- Use this tool, its easy to use for ppl that are not familiar with unix permission setup over the terminal: http://www.macupdate.com/info.php/id/6440
- give all files recursively all permissions (for testing) (777, owner, group, others)
- then test the copy procedure
this should help
Regards Thorsten

Problems after using LIST_TO_ASCI

Hi Experts ,
i am facing an uphill task after using the Function Module LIST_TO_ASCI.
CALL FUNCTION 'LIST_TO_ASCI'
   EXPORTING
     list_index               = -1
   WITH_LINE_BREAK          = ' '
IMPORTING
   LIST_STRING_ASCII        = list_string
LIST_DYN_ASCII           =
TABLES
     listasci                 = ascitab
     listobject               = list_tab
EXCEPTIONS
EMPTY_LIST               = 1
LIST_INDEX_INVALID       = 2
OTHERS                   = 3
I use this function as above .
Now the values in the ascitab are in string format
i used submit report for FS10N transaction .
Now after submit
then LIST_FROM_MEMORY'
then LIST_TO_ASCII
i get the value in string
now my problem is that it displays exactly how *fs10n* dispalys the whole output
i want only the last field value .
that is the cumlative balance value that is practially speaking the last field in the FS10N report .
How can i achieve that using this ASCITAB table obtained from LIST_TO_ASCI

Hi Experts ,
i am facing an uphill task after using the Function Module LIST_TO_ASCI.
CALL FUNCTION 'LIST_TO_ASCI'
   EXPORTING
     list_index               = -1
   WITH_LINE_BREAK          = ' '
IMPORTING
   LIST_STRING_ASCII        = list_string
LIST_DYN_ASCII           =
TABLES
     listasci                 = ascitab
     listobject               = list_tab
EXCEPTIONS
EMPTY_LIST               = 1
LIST_INDEX_INVALID       = 2
OTHERS                   = 3
I use this function as above .
Now the values in the ascitab are in string format
i used submit report for FS10N transaction .
Now after submit
then LIST_FROM_MEMORY'
then LIST_TO_ASCII
i get the value in string
now my problem is that it displays exactly how *fs10n* dispalys the whole output
i want only the last field value .
that is the cumlative balance value that is practially speaking the last field in the FS10N report .
How can i achieve that using this ASCITAB table obtained from LIST_TO_ASCI

Am I using Cleaner Tool right?

I am trying to use the cleaner tool to clean up install and reinstall of InDesign CS4. I uninstalled the CS4 suite entirely as Adobe Support instructed me to do, without deactivating the license because I'm reinstalling this on the same computer, not a different one. Then I downloaded the Cloud Cleaner Tool for Mac, selected English, accepted the agreement. I double clicked the cleaner tool and the screen comes up and asks me which product I want to clean. I click CS4. Click . . . then this box comes up and is says, "the following installations were found on your system." The box is blank so nothing was found. I would imagine since I just uninstalled everything that would be logical. At the bottom of the screen it says, "There is no session to delete." And two of the three boxes are grayed out: "Clean all CS3/CS4" and "Cleanup Selected" so I can't click on either of them. The only box that isn't grayed out is "Quit."
So I wait and wait and nothing happens. I don't think this thing is cleaning up anything, cuz I must have done something wrong. No message comes up to indicate "the cloud cleaner tool completed successfully" as the instructions say it will. I've redone this 3 times with all the same results. Nothing happens. Can someone help? I've been on the phone and with Adobe Support since Monday and I'm no closer to getting my CS4 InDesign back to normal on my Mac than before. HELP! THANKS SO MUCH!

I've been fortunate enough not to have to run the tool myself, but I believe if you get those results you are done and can move on to reinstall.

HT5037 problems after using iPhoto library upgrader

i can't open iPhoto library after using iPhoto library upgrader for a disk with a few pictures from an old iPhoto library on it. please help

did you execture the library upgrader (in the APplications folder ==> utilities double click on it)? What exact problem are you haveing?
LN

Inverse Kinematics - stroke disappears after using Bone Tool...

Hi,
I'm trying to use Inverse Kinematics on a shape. I'm using a shape and when I use Bone Tool on one of the arms which is a shape, the stroke on it disappears on some machines while it doesn't on the others... (they're all iMac's).
I'm using the same Flash version on iMac's and the same file.
Here's the screenshot:

Positive. In fact, I decided to transform it before applying the bone tool this time and....same result. After applying the bone tool, any time I try to manipulate it, the bulk of it vanishes, but the bone tool joints remain.

Problems after using cleaner tool

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