Problems / Bugs / Improvements we have found - Experienced users.
Hello there,
I work for an animation / film company and After Effects is an integral part of out production services. As much as we love the program, its not without its flaws. Here are some things we have found after using After Effects day in and day out...
Clone Stamp :
Please can you add a keyframe-able 'offset' feature to the clone stamp source region? It seems that there isn't a great way of doing this without expressions. We found a workaround which is to offset the centre point of the tracker before we do the track, then parent the clone source region to this point. Theres a lot of people online who think the cloner is completely broken for use in video, but the problem is that theres no easy way to parent the source region to a tracker...
Rendering :
Practically every day we turn up to work and find that a lot of renders weren't successful. This causes us lots and lots of unnecessary stress and problems. If there is any stability fixes that you can do then we would be highly appreciative. (Possibly just making it so that the ram is purged after each clip is rendered? - It seems to be a memory problem half the time even though this machine has 64GB of ram...). Renders also seem to be excruciatingly slow at times, even though were using an extremely powerful machine; is there nothing that can be done to accelerate renders and/or use more of the computers resources? We have found that sometimes if we pre-render a comp, it renders pretty instantaneously when in the render queue, whereas we have seen the same comp stuck doing barely anything in the render queue for hours..?
Additionally, can there be a way to change the render path/settings of multiple renders in one go? Unless were mistaken, it seems like each clip has to be manually set up and this is extremely painstaking when working with a lot of files! Also media encoder doesn't seem to render files accurately quite a lot of the time, not sure at all where the problem is but we have totally stopped using this way of rendering now as the renders rarely come out as expected.
Switching between comps:
PLEASE can you create a MASTER FX switch, which will turn off ALL the effects and motion blur in the entire project (not just the comp you are in)? This would be an amazing feature as we spend SO much time just waiting for heavy comps to open just so we can add them to the render queue... Possibly this could not effects the final render, but just allow you to quickly get into a comp? We know that caps lock stops any preview being loaded but there are many limitations to this approach.
Motion blur:
Sometimes we notice that if we have motion blur switched on inside of pre-comps, the blur is being calculated and applied multiple times, which looks horrible and takes forever to calculate... A master motion blur controller is long overdue in After Effects and programs such as Nuke have had this feature since day 1. We would love to see this feature and i'm sure there are many others who would too!
3D controls:
We would love to see better 3D controls for positioning layers etc - if there were improvements on the 3D manipulation tools (Rotate,translate,scale...) to resemble the look of a full 3D program, our lives would be much easier .
Mesh warp / Nulls:
It would be amazing to be able to parent points on the mesh warp to a null object, or at least give every mesh warp point a positional value. This would enable animators to create much improved 2D rigs for characters etc! At the moment the mesh warp isn't very robust and is difficult to get the desired control and effect.
Lens blur/Depth of field:
Can you please add an easier way to see what is in focus and whats not, when using a depth pass? There is a great feature in Nuke which allows u to see where the depth of field is taking place called 'focal plane setup', but it seems that after effects is a case of trial and error when dealing with this kind of task! Would also be amazing if you could simply click the area you want to be in focus (like in Nuke )
Duplicating comps and child comps:
PLEASE can you add an option to duplicate a comp as well as all the comps inside of it? If your dealing with complex projects it is horrific to have to go in and duplicate the comp then ALT drag the duplicate in so your not destroying other comps linked to that comp (hope that doesn't sound too confusing!). There are some scripts when claim to add this functionality but we've had no joy with any of these so far...
Multiple comps / new viewer problems
This is a big one for me and my colleagues. When there are two comp viewers on screen, please can you make the timeline switch to the corresponding comp when you click within the viewer window? Its a huge pain to have to switch between timelines when your doing this! Please can you also add the option to add real time updates in both comp viewers when you have two comp viewers on screen? It seems that only one updates in real time which can be pretty annoying...
I think thats everything for now, it would be amazing if you could rectify some of these problems as i know it would make a lot of people very happy!
Cheers!
Some of the issues you're describing already have fixes underway. Specifically rendering and switching between comps. The Adobe folks have said that the majority of the After Effects team is working on making AE behave differently (much more quickly) in interactivity and rendering. As I've heard it described, it sounds a lot like it'll answer both of those issues.
I believe I speak for all of us who use AE every day when I say, "We cannot wait! (Well, we can wait until the bugs are squashed...but you know what we mean!)" If you missed the initial public discussion on this: Happy New Year! ~ and a question… The overwhelming response to that question was FASTER! And the AE team listened. YAY!
Please have you (and everyone on your team who cares) file feature requests for the rest of these too. It would be great to be able to have the functionality of the True Comp Duplicator script a little more robustly and integrated into AE! And the DOF thing is a biggie too. Adobe - Feature Request/Bug Report Form
The folks on the AE team do listen to feature requests and the more they get for a certain feature, the higher priority it gets.
This is just a forum for users to help each other. Granted, the AE team is great about looking in too, but feature requests are the official way for them to track these things.
And, hey, EVERYONE ELSE reading this; file feature requests too! Adobe wants us to stay subscribed and happy, so let them know what we need/want.
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Start time: 09:39:13 01/07/15
Model Identifier: MacBookPro5,3
System Version: OS X 10.9.5 (13F34)
Kernel Version: Darwin 13.4.0
Time since boot: 33 minutes
Battery
Cycle Count: 1155
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Diagnostic reports
2014-12-16 AdobeAcrobat crash
2014-12-16 UserEventAgent crash
2014-12-23 QuickLookSatellite crash x4
2014-12-23 com.apple.appkit.xpc.openAndSavePanelService crash
2014-12-24 Adobe Illustrator crash
2014-12-24 dynamiclinkmanager crash
2014-12-25 Adobe Photoshop CC 2014 crash
2014-12-27 FaceTime hang
2014-12-29 com.apple.WebKit.Plugin.64 crash
2014-12-30 iTunes hang
2014-12-31 dynamiclinkmanager crash x5
2015-01-01 dynamiclinkmanager crash x2
2015-01-04 com.apple.WebKit.Plugin.64 crash
2015-01-07 Creative Cloud crash
2015-01-07 Image Capture hang
2015-01-07 com.apple.WebKit.Plugin.64 crash
2015-01-07 iTunes hang
Log
Jan 6 19:41:21 PM notification timeout (pid 254, Creative Cloud)
Jan 6 19:41:21 PM notification timeout (pid 284, Core Sync)
Jan 6 19:41:21 PM notification timeout (pid 456, Adobe CEF Helper)
Jan 6 19:41:21 PM notification timeout (pid 455, Adobe CEF Helper)
Jan 6 19:41:51 PM notification timeout (pid 284, Core Sync)
Jan 6 20:02:14 PM notification timeout (pid 254, Creative Cloud)
Jan 6 20:02:14 PM notification timeout (pid 284, Core Sync)
Jan 6 20:02:14 PM notification timeout (pid 456, Adobe CEF Helper)
Jan 6 20:02:14 PM notification timeout (pid 455, Adobe CEF Helper)
Jan 6 20:02:44 PM notification timeout (pid 284, Core Sync)
Jan 6 22:46:46 wl0: Roamed or switched channel, reason #8, bssid f8
Jan 6 22:51:43 PM notification timeout (pid 284, Core Sync)
Jan 6 22:52:13 PM notification timeout (pid 284, Core Sync)
Jan 6 23:41:30 process com.apple.WebKit[6947] caught causing excessive wakeups. Observed wakeups rate (per sec): 240; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 1769796
Jan 6 23:48:52 IOAudioStream[0xffffff80172d7e00]::clipIfNecessary() - Error: attempting to clip to a position more than one buffer ahead of last clip position (9,70c)->(b,203c).
Jan 6 23:54:45 process com.apple.WebKit[6947] caught causing excessive wakeups. Observed wakeups rate (per sec): 556; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 2004855
Jan 7 00:35:49 process com.apple.WebKit[6947] caught causing excessive wakeups. Observed wakeups rate (per sec): 809; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 3273316
Jan 7 01:14:20 PM notification timeout (pid 284, Core Sync)
Jan 7 01:14:50 PM notification timeout (pid 284, Core Sync)
Jan 7 08:12:25 process distnoted[158] caught causing excessive wakeups. Observed wakeups rate (per sec): 197; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 234302
Jan 7 08:13:18 process mds[41] caught causing excessive wakeups. Observed wakeups rate (per sec): 431; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 336491
Jan 7 08:14:30 process CalendarAgent[195] caught causing excessive wakeups. Observed wakeups rate (per sec): 308; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 81935
Jan 7 08:16:32 process mds_stores[86] caught causing excessive wakeups. Observed wakeups rate (per sec): 216; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 166025
Jan 7 08:19:47 process firefox[1745] caught causing excessive wakeups. Observed wakeups rate (per sec): 187; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 203899
Jan 7 09:19:41 wl0: Roamed or switched channel, reason #3, bssid f8
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Library/Internet Plug-Ins/Picasa.plugin
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Contents of /Library/LaunchDaemons/com.fitbit.galileod.plist (XML document text)
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Contents of /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist (XML document text)
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Contents of /Library/LaunchDaemons/com.oracle.java.JavaUpdateHelper.plist (XML document text)
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Contents of Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist (XML document text)
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Contents of Library/LaunchAgents/com.facebook.videochat.kimberlyskinner.plist (XML document text)
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<dict>
<key>Label</key>
<string>com.genieo.completer.ltvbit</string>
<key>ProgramArguments</key>
<array>
<string>/Users/USER/Library/Application Support/com.genieoinnovation.Installer/Completer.app/Contents/MacOS/InstallerS< /string>
<string>-trigger</string>
<string>ltvbit</string>
<string>-isDev</string>
<string>0</string>
<string>-installVersion</string>
<string>16974</string>
<string>-firstAppId</string>
<string>327280029</string>
</array>
<key>StartCalendarInterval</key>
<dict>
<key>Hour</key>
<integer>4</integer>
<key>Minute</key>
<integer>51</integer>
</dict>
...and 2 more line(s)
Contents of Library/LaunchAgents/com.genieo.completer.update.plist (XML document text)
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.genieo.completer.update</string>
<key>ProgramArguments</key>
<array>
<string>/Users/USER/Library/Application Support/com.genieoinnovation.Installer/Completer.app/Contents/MacOS/InstallerS< /string>
<string>-trigger</string>
<string>update</string>
<string>-isDev</string>
<string>0</string>
<string>-installVersion</string>
<string>16974</string>
<string>-firstAppId</string>
<string>327280029</string>
</array>
<key>RunAtLoad</key>
<true/>
<key>StartCalendarInterval</key>
<dict>
<key>Hour</key>
<integer>15</integer>
<key>Minute</key>
...and 4 more line(s)
Font issues: 3
DNS: 65.32.5.111
Listeners
cupsd: ipp
User login items
iTunesHelper
- /Applications/iTunes.app/Contents/MacOS/iTunesHelper.app
Creative Cloud
- /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app
AdobeResourceSynchronizer
- /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/Support/AdobeResourceSynchronizer.app
App extensions
find: L*/P*/com.ap*.p*.ext*.*.*t: No such file or directory
Safari extensions
Ghostery
Restricted files: 383
Elapsed time (s): 505 -
Experienced user stumped with new unusual problem
I use a G4 MDD at work which runs 10.4.11.
I also use the classic environment for programs such as PageMaker and a bunch of other small programs that I have been using for many years that cannot be replaced, or are too expensive to replace.
WEIRD PROBLEM:
One day, BOOM the classic environment will not boot. If freezes with a gray screen.
AT THE SAME TIME
I cannot print to any printer. A dialogue pops up that I have never seen before that states "You cannot print because of an error"
I found an update to one of the printers, but when I tried to install it, it asks for my admin password and when I type it in I get a message "You must be an administer to install this program"
I AM THE ONLY ADMINISTER!!! And I checked my password which is the same for logging in and it works fine.
PLEAS KEEP READING because it gets weirder:
I am an experienced user so I know how to do all the obvious things first...running Disk utilities to repair permissions and verify the disk. I performed the tasks with no problems.
I use MacJanitor and Cocktail to run maintenance programs that usually resolve issues like this.
MacJanitor crashes every time.
Cocktail asks for my administrator password and when I enter it says that the password is incorrect.
THIS IS WEIRD
Could I have found a virus?
I do not own Disk Warrior, do I need it?
I backed up the drive about a month ago to a FW drive. I booted from the FW back up and all works perfect.
I do not want to reformat the drive and use the back up unless I absolutely have to.
ANY HELP?????????????Nothing works. I have a clone of the system on a FW800 drive and it works perfectly. I have been booting from the FW800 to so I can continue to do work.
I used disk utility from both my original install disk and the FW800 that has the same system. I repaired permissions, and verified the disk. Disk utility says there is nothing wrong.
But something major is wrong when a program like cocktail does not recognize my password. What the heck could be causing that?
When I tried printing in Photoshop, it says "the document cannot be printed because there is not enough memory, or RAM.
I a stumped, WHY does it not print ???????? -
Dear Apple, unfortunately, I think I have found a bug in ios 7. During an incoming call is no call rejection or selection of the ability to send a text message. I hope it is a bug and there is a solution. Thank you very much.
Please report via Apple Feedback. These are user forums. You aren't speaking to Apple here.
-
My iPhone 4 has lost SIM connection several times over the past week when the phone is left on continually. I have had the SIM checked and it was not the source of the problem. I have found that I can reactivate the SIM by switching the phone off and on again. Has anyone else experienced this problem and if so, is there an easy fix. I have been advised by Apple that the latest IOS update may overcome this situation but I'm only on slow download speeds and 690 Mb would take forever. I would appreciate any advice.
Best regards,
Rob.PinguXeF wrote:
, while I have taken a backup of the iTunes Library,
this means nothing if it was not done correctly...
To have EVERYTHING on a New Computer...
From your OLD computer...
Copy your ENTIRE iTunes FOLDER to an External Drive... and then from the External Drive to your New Computer..
Full Details Here > http://support.apple.com/kb/HT1751 -
Safari problem: when I switch back into safari from another application, the menu bar comes up but no tabs or windows. What's going on? Just started yesterday. I have found a workaround: when I Command Tab back to safari, I hit command T to open a new tab and Command W to close it, and my other tabs are visible.
I have tried shutting down, closing tabs, with no success. What's going on and how can I fix it?
Thanks,
Cindi B
PS: I'm not sure of the actual OS level, but I have not allowed it to upgrade to Maverick yet; concerned about it because of a few things I've read...A Safari extension or third party plugin may be causing the menu bar issue.
From the Safari menu bar click Safari > Preferences then select the Extensions tab. Turn that OFF, quit and relaunch Safari to test. If that helped, turn one extension on then quit and relaunch Safari to test until you find the incompatible extension then click uninstall.
If it's not an extensions issue, try troubleshooting third party plug-ins.
Back to Safari > Preferences. This time select the Security tab. Deselect: Allow plug-ins. Quit and relaunch Safari to test.
If that made a difference, instructions for troubleshooting plugins here.
As for which OS X is installed.
Click the Apple () menu top left in your screen. From the drop down menu click About This Mac.
The version is noted there.
v10.6 Snow Leopard v10.7 Lion v10.8 Mountain Lion
It's your choice whether or not to upgrade to Mavericks. If you decide to do this, make sure your Mac meets the requirements noted here. -
Not very user friendly! Where is the place to report a problem!? I have been billed for an in-app purchase but not had the goods - I received an error message telling my I hadn't been charged at the time and now it is on my bill! What can I do?
You can try contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
-
I may have found a software bug. Ver 12.0.1.26 Was playing in non shuffle mode. Turned shuffle back on but it is not doing it. Any guesses?
SadisticIron wrote:
i just baught my first iphone and it is a jalbroken
Buzz! Thank you for playing!
Discussing jailbroken devices is forbidden here by the Terms of Service.
You can not get help here. -
when i connect my ipod to the computer a box pops up and says that itunes cannot locate/read this file, and if the problem persists to uninstall itunes and then reinstall, but i have my own user on the computer, so if i uninstall it on my user will it uninstall it on every user?
Hello BPeery,
I would go through ALL the steps here:
iPod not recognized in 'My Computer' and in iTunes for Windows
Let us know how it goes.
Hope this helps.
~Julian -
Changed user name--Idiotic as I have found out!
For the last two days, I have been searching for my lost user data. Yes, I changed the user name which is not a thing to do as I have found out the hard way. I have looked through discussions and looked in all the suggested places for the data but have been unable to find it. Please help, I am running Windows Parallel and that data which is connected to this user has also been lost. The account I have lost is for my office account and we have no IT support that can respond quickly--what a mess!
Following is the link on how to restore if I could find the data but I can't.
http://docs.info.apple.com/article.html?artnum=107854
Just a bit of background:
I have set-up a new user account and the new home directory looks as it should. I have saved the corrupted directory (the one missing the user data and have searched it for files such as the ones I had put on the desktop previous to the username change but to no avail) as a deleted user .dmg file. I could recreate everything but will definitely have lost some emails and files as our work server only holds onto my data for 7 days before removing it. My blackberry will have the emails but only the truncated versions. By the way, my personal user file is fine and working perfectly.
Very desperate not to have to recreate and wonder what I have lost. Many thanks in advance for any help. Caroline
MacBook 2GHz Intel Core 2 Duo Mac OS X (10.4.8) 1.5 GB 667 MHz DDR SDRAMThis is what I got and I still don't see the old
\\Last login: Sat Jan 20 16:38:57 on console
Welcome to Darwin!
Caroline-MacBook:~ cline1703$ ls -al /Users
total 16
drwxrwxr-t 8 root admin 272 Jan 19 21:36 .
drwxrwxr-t 30 root admin 1122 Jan 20 15:50 ..
-rw-rw-r-- 1 501 admin 6148 Jan 21 21:26 .DS_Store
-rw-r--r-- 1 root wheel 0 Aug 19 22:39 .localized
drwxrwx--- 4 root admin 136 Jan 19 21:36 Deleted Users
drwxrwxrwt 5 root wheel 170 Dec 13 14:32 Shared
drwxr-xr-x 14 caroline caroline 476 Jan 21 21:26 carolinedw
drwxr-xr-x 14 cline170 cline170 476 Jan 20 15:53 cline1703
Caroline-MacBook:~ cline1703$
The caroline (carolinedw) is the new desktop I created for my work that has no data user; cline1703 is my personal user data--working fine. The deleted users has the corrupted, renamed work user data. I don't know what the rest are but they don't have the original user name which had the short name 'carolinewright' and the user name of 'caroline'--I then renamed the user to 'CarolineDW'. Surely this data has to be hiding somewhere--any ideas?
Thanks for all the help. Caroline -
I Have found a bug in iOS 7.1 on iPhone 4S, what shoud I Do ? (i'm french)
Use the contact us link at the bottom of the page and tell Apple.
-
I have a Voyager Plantronics Pro bluetooth device and have been experiencing problems since the most recent ios upgrade (6.0.1). Is there a way to restore the previous os version?
I have a Voyager Plantronics Pro bluetooth device and have been experiencing problems since the most recent ios upgrade (6.0.1). Is there a way to restore the previous os version?
-
Since upgrading iMac to osx lion I have been experiencing problems in mail, it spontaneously stops receiving and tells me it can't find the pop server and also the biggest problem is that when I send with an attachment the recipient doesn't receive it.
I have to restart mail most times before it starts recieving or recognizes the pop server.
As I said a lot of recipients do not recieve my mails when there is an attachment or when I reply to their email.Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I get Error 20 when I try to download updates for installed Apple apps on my IMac. I have two users on the IMac, and I resolve the problem by clearing all cookies on both users Safari, opening and closing the App Store for each user, shutting down and restarting the IMac for each user, until finally the download works. There must be an easier way. I also have an Air, where I have no problems whatsoever. Both machines have Doorstop and MacKeeper with the same settings, so I have ruled those programs out as the cause. I believe iot is because I have two users - any ideas?
Please read this whole message and be sure you understand all of it before doing anything. Back up all data before making changes to your settings.
Write down the server addresses.
Click Cancel to close the Advanced sheet. Unlock the preference pane, if necessary, by clicking the lock icon in the lower left corner and entering your password. Open the DNS tab again and change the server addresses to the following:
8.8.8.8
8.8.4.4
That's Google DNS. Click OK, then Apply.
In Safari, select
Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data
and confirm. If you’re using another browser, empty the cache. Test. Any difference?
Notes:
1. If you lose Internet access after making the above change to your network settings, delete the Google servers in the Network preference pane, then select the TCP/IP tab and click Renew DHCP Lease. That should restore the original DNS settings; otherwise restore them yourself.
2. I’m not advocating Google or anything else as a DNS provider; the server addresses are offerred merely for testing purposes. There may be privacy and technical issues involved in using that service, which you should investigate personally before you decide whether to keep the settings. Other public DNS services exist.
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