Problems Buying Ringtones

I have been having several problems with the ringtones function and iTunes.
First, after I have bought and downladed several songs off iTunes that are designated as ringtones the bell icon only shows up next to two of them...if I right click and select "Create Ringtone...", on the ringtones without the bell icon, it tells me that the song "can no longer be made into a ringtone". Why does it do this? Is there a step I am missing when I download songs off iTunes?
Second, and most frustrating, for the two songs that let me edit them into ringtones. After I have edited the song to the desired clip, etc. and after I select "Buy" the top of iTunes says "Purchasing..." and then within a second or two goes back to the apple icon and nothing has been downloaded or bought and I am left with still no ringtone. I am following all of the steps as they are posted on the Apple website so I am a bit confused as to why it won't let me buy my ringtone once I have edited the song to the clip that I want. Am I doing something wrong? Is something wrong with my iTunes?
Any help would be amazing!!
I am currently using iTunes 7.5.0.20

Servers are stuffed at the moment, as long as they are not charging you I would wait. If they are phone them up, that's a problem.

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