Problems connecting between ipad and hudl for vide...

Hi,
I've managed to video chat to my dad from an ipad to a hudl afew times since setting us both a skype account.
I travelled to Turkey last week, and we could not manage to connect ok. My dad from the uk hudl got messages about connecting to a uk number. And from my ipad, it just looked like it was trying to connect, then said I had no credit. I put it down to having a low wifi connection in my hotel.
Since returning to the uk, we have since managed to be able to connect. On my dads Hudl it makes a normal ringing out noise, not the bubbly skype noise. I don't get any ringing connection at my end. And also when I try and connect to him I don't get any ringing noise....
I am right with thinking that all video calls should be free, whether your in the same country or not. Why am I being asked for credit?
Can anyone help,?
Many thanks

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