Problems connecting IOS devices with new Comcast wireless cable modem?

Just installed a new cable modem from Comcast, it is their new high speed unit manufactured by Cisco. of the three IOS devices I've tried, all running currently the OS , are having problems connecting with the error "Unable to join the network " Home-XXXX" if you keep asking it may connect but I have to be persistant. My Devices are iPad 4 g Retna with 30pin connection, an iTouch ,latest model with camers, and current iPad mini. is it me or the modem?

You have probably already solved this issue, but I would hide the comcast wifi network (dont broadcast ssid) and make the password very hard. Make sure that put it on channel that does not conflict with your Airport Extream.
Connect the Comcast modem/router to the airport extream's wan port with an ethernet cable.
Comcast usually ships the DHCP enabled. Use the comcast DHCP server for your airport.
Configure the airport extream to "create a network" set the network to "bridge mode".
Name your network, broadcast the ssid all on the airport. Now all your devices will connect everytime. Use can use the Comcast "private" wireless network for maintenance, etc.
Just some thoughts... good luck

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I have the option of turning on/off the 5GHz network under the Wireless Options (with an additional network name). What does this achieve exactly, does it split the 5GHz and 2.4GHz radios in to separate networks or something? Would it be advisible to turn this on or leave it off?
This option allows you to use a different Network Name for the 5 GHz network. It does NOT actually perform as an on-off switch for this band. By default, both bands use the same Network Name. Both bands ARE separate wireless networks that operate simultaneously.
As far as the Radio Mode options, there is only:
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Sorry, the "trick" is to hold down the Option key before making a selection. The additional Radio Modes will then appear.

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Is this as simple as just replacing the old modem?
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anishinabe wrote:
Welcome to the wonderfulo world of Comcast. I have been paying for the 50Mb service for over two years.....
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When connecting Apple devices to your iPhones wireless hotspot do those devices stop background data processes to conserve data?

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Go to Solution.

Hi SSDee,
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HT201974 I just installed a wireless cable modem for a desktop PC and my MacBook Pro; After installing, I changed the password on the wireless connection at the PC but it is not being recognized by Airport as the new password.

I just installed a wireless cable modem for a desktop PC and my MacBook Pro; After installing, I changed the password on the wireless connection at the PC but it is not being recognized by Airport as the new password. Can anyone help?

Hi twinkytomes,
Welcome to the Support Communities!
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AirPort Utility 6.x: Password-protect your wireless network
http://support.apple.com/kb/PH5119
Cheers,
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Problems connecting IOS devices with new Comcast wireless cable modem?

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