Problems Connecting iPod Touch 32GB to WiFi

Hi,
I have just purchased an iPod Touch 32GB and am having problems connecting to a server. I am using a Netgear DG834 router to connect to Orange. Netgear is now showing as checked on the Wi-Fi Networks page on the iPod with strong signal strength but I keep cannoy getting the message "could not connect to server" whenever I try any of the applications. Needless to say, the internet connections on my laptop and desktop are working perfectly. Thanks. Grant

Have you tried resetting your router? sometimes this is all you need to do to get the IPT to work properly. If you are using any type of security such as WEP or WPA2 then you are going to need to enter your password. Try a reset and then go to your wifi settings in the IPT and select your router and then click on the little blue arrow and check under DHCP and make sure you have an IP along with a router Ip and DNS entries. If you don't have a router IP or DNS entries try and renew the lease.
If you can't get it to work then reset the router again but this time try it without any security and do the same procedure as above. If that still doesn't work then the only other thing I can suggest is to look on Netgears website and see if there is a firmware upgrade for your router and to give that a try.

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Hi,
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Hello and Welcome to Apple Discussions.
Some thoughts/things to try:
If using WEP encryption key put a $ in front of the key
If using WEP encryption with an ASCII password ensure it's 5 or 13 characters long (40 or 128bit encryption respectively).
(Switching to the more secure WPA encryption will avoid these issues)
Check that you have the case correct when entering the password.
Ensure that MAC address filtering is disabled on the router.
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Hi,
First of all sorry for my bad english.
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My friends were having trouble with this on an XP windows PC, they tried everything but install xp service pack 3, doing so after calling apple tech support on 1300 321 456 (australia).
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It was coming up as a message saying about a bad connection to an iphone when the ipod touch was connected too!
I read something that seems possible only during the very first connection attempt, being a is connection is made. My friends swear they were able to transfer music to the new ipod touch connected up to the computer, not sure exactly what process, although after disconnecting the ipod touch is no longer recognised by the software properly.
I'd rule out its a plug & charge cable (unless its damaged), you'll probably need the latest itunes and be running a PC with windows XP service pack 3.

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Hi All,
First ever post on here but I feel that my options are slowly running out. I've just bought a second hand iPod Touch 32GB 4th Gen. It was reset to factory settings meaning that that software was 4.3.5
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You said:
We still couldn't get it to stop timing out. I tried to download the firmware from iClarified but iTunes said it didn't recognise the software.
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http:/I'm using 4th gen IPOD touch and the wifi can't connect to my home NTWK, it sends me to a far distant IP ADDRESS and can't connect. a building public NTWK is wifi connectable, any ideas how I can resolve this WIFI issue??? TY
[email protected]

Do other devices connect to your router?
What do you mean by distant IP address?
- Reset the iPod:
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
-power off and then back on yur router
- Reset Network settings: Settings>General>Reset Reset Network Settings
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ITunes freezes when connecting iPod Touch - even after restored

Hi,
I have an iPod Touch 32GB 4th generation, I have never had any problems with it until now.
Today I tried to connect it to my iTunes (on my MacBook Pro - late 2011 model) in order to sync it so that I could transfer some of my new music and iTunes would freeze. The mouse would pinwheel and I would have to force quit (it would not respond for over 30mins if left unattended). I created a new admin user and the itunes on the other user recognised the iPod just fine. I used the other user to restore my iPod in the hopes that when connected to my library again, it would be a 'new' ipod and so it would no longer freeze. Unfortunately this was not the case, despite my library recognising an ipod in recovery mode and being able to restore it (so that I can now at least use it in its most basic form). It has subsequently frozen each time I connect my iPod. How can I fix this? Should I just wait for the next iTunes upgrade?
Thank you
Frances

Hi Frances,
Welcome to Apple Support Communities!
The sugestions in the article below should help. They will resolve most issues that cause iTunes to stop responding when an iOS device is connected to the computer.
iTunes: May become unresponsive when connecting iPhone, iPad, or iPod touch
http://support.apple.com/kb/ts3219
Symptoms
In rare instances, iTunes may become unresponsive when connecting an iPhone, iPad or iPod touch to your computer. iTunes may become responsive again after you disconnect the device from the computer.
Resolution
Expand All Sections | Collapse All Sections
Follow the steps below to troubleshoot the issue:
Install any available software updates for your computer.
For Mac OS X: Click the Apple () menu, choose Software Update, and follow the on-screen instructions.
For Windows: Refer to the documentation for your computer for instructions on using Windows Update to update your computer.
Update iTunes to the latest version.
For Mac OS X: Click the Apple () menu, choose Software Update, and follow the on-screen instructions. You can also download iTunes from the Apple website.
For Windows: Use Apple Software Update, or download iTunes from the Apple website.
Test with automatic syncing disabled.Reconnect your device and test to see if the issue still occurs. If your device is recognized successfully, you may be able to isolate which type of data is causing the issue. Do this by deselecting all syncing options under each of the syncing tabs and then sync. After that, re-enable your sync options one at a time until the issue returns.
Note: If the issue only occurs when syncing data from the Info tab is enabled (For example: Contact, Calendar, Mail account or Bookmark syncing), reset the Sync History (for Mac OS X instructions see this article, for Windows see this article).
For Mac OS X: Click the iTunes menu and choose Preferences. Click the Devices tab and place a check next to option to "Prevent iPods, iPhones and iPads from syncing automatically." Click OK.
For Windows: Click the Edit menu and choose Preferences. Click the Devices tab and place a check next to option to "Prevent iPods, iPhones and iPads from syncing automatically." Click OK.
Check your device for podcasts. If there are any podcasts, manually delete all podcast episodes from the device by sliding your finger across the podcast episode's name and tapping Delete. Once all podcasts are removed from your device, reconnect it to the computer, open iTunes, and test.
If possible, test to see if connecting your device to a different computer with the latest version of iTunes installed resolves the issue.
Test with iTunes plug-ins removed.
Quit iTunes.
Navigate to the following folder, based on your operating system:
Windows XP: C:\Documents and Settings\[username]\Application Data\Apple Computer\iTunes\iTunes Plug-ins
Windows Vista or Windows 7: C:\Users\[username]\App Data\Roaming\Apple Computer\iTunes\iTunes Plug-ins
Mac OS X:
~/Library/iTunes/iTunes Plug-ins (The "~" represents your Home folder)
/Library/iTunes/iTunes Plug-ins
If any files are in this folder, move them to the Desktop temporarily.
Open iTunes and test to see if the issue is resolved. If so, you may leave these iTunes plug-ins removed. If you wish to re-use these iTunes plug-ins, consult the vendor for the iTunes plug-ins to see if any updates are available.
If the issue also occurs on a different computer:
If the issue does not occur on a different computer, or no other computer is available to try:
-Jason

Unexpected "Connect iPod touch to iTunes" screen

I powered off my 2G Touch before flying to Argentina; then powering up again on arrival brought up a new-to-me "Connect iPod touch to iTunes screen", which no amount of button presses would get past.
Luckily there was a PC where we were staying, and with iTunes installed, and with USB, so I was able to get going again, esp. since I'd disabled automatic syncing, though now everything was in Spanish. But,
Q1: does anyone know what this screen really means?, and why it might have come up? [a wifi router was nearby]
Q2: would a hard reset [hold sleep/wake and home buttons for 10 sec] worked to get past this screen?

I have the same problem, getting the 'connect' symbol or icon while travelling. I just got off the phone and an unsatisfying conversation with Apple support. Apparently, this is a "rare?" problem that is caused when there is some kind of software failure on the iPod Touch, and that there is no way to get around it except connecting to iTunes on some pc somewhere, ideally your own PC and iTunes. This happened once before for me but I was home and just plugged it in. The iPod recovered, connected and synced with no error message at all. The rep at Apple support said there is no log or trace that can be retrieved, so the mysterious iPod Touch software failure will remain unknown. He said I could take it in for warranty service, but who knows if they could reproduce the problem. Maybe the new iPhone/iPod Touch software version will run better (or worse). ps, I tried all possible combinations of hard reset on the unit, but nothing else works to recover.

New iPod Touch 32gb stalls after starting sync, error 54, manual synce gets dumped

I just got this thing at Walmart last Sunday and its been driving me nuts all week! It's the brand new iPod Touch 32gb 4gen. When trying to sync it will start to load music then stall. Sometimes it gives error code 54, sometimes says it cant convert song, cant find song, or just stalls. If I wait anywhere from 15 minutes to an hour it will finally un-freeze and dump everything or say the connection has timed out. I've ran repair on iTunes from control panel, no help. Un-installed iTunes and re-installed it then tried synce, no help. I un-selected everything in the iPod summary so that it wont try to synce when I connect it and selected manual synce. Then I could sync a few songs at a time, but it still stalls after only loading a few songs on iPod. Tried dumping everything out of the ipod and start over, several times, no help. I've been 6 days, all day, every day, and half the nights getting a few songs at a time on this dam thing. I found when it stalls if I turn the iPod off to force it out of iTunes I can then restart iTunes, reconnect the iPod, manually select 15 to 20 songs and drag them to the iPod. A few times I got over a hundred to sync but usually 20 to 30 songs then it stalls. Then I have to do the whole thing over again. I had a little over 1200 songs out of the 1877 songs, 11.28gb, in my music library when the last time it stalled, it dumped everything. 4 or 5 days of manually syncing a few songs at a time, GONE. Just poof, all that work for nothing. The only thing left on it is 92 of the hundred something songs I've bought from iTunes. I'm ready to take a hammer to the dam thing and send it back to Walmart where I got it.
I'm using a Dell Studio 17 inch laptop that's about 4 yrs old running Windows 7 that I installed 2 years ago. I had a iPod nano 2gb that worked fine with this computer & iTunes untill it died last spring.
Why do you have it set up so that one little hickup and the dam thing dumps everything thats on it? I cant even stop it from starting to sync when I connect it because I need to see the settings in the summary for the iPod to change the settings, but I cant see that until I connect it, but as soon as I connect it, it try's to start the sync and stalls feezing everything.
Can anybody help me before this thing drives me completely over the edge!?
The ColoradoHermit

I have a older Dell Optiplex desktop computer running Windows XP. I copied the iTunes folder on my laptop to an external drive and plugged that into my desktop computer. Then connected the iPod Touch to the desktop. For some reason or other the computer thought the iPod was a camera and wanted to know which photo program to open with or for it. I never did get iTunes on my desktop computer to "see" the iPod and had to give up that idea.
When going into the My Computer or Windows Explorer - which is the one I like to use for working with my files- when I connect the iPod to my computer in Windows Explorer it will show the iPod. Open that and it shows Internal Storage, open that and a folder with DCIM shows below it, open that and a folder with 860OKMZO on it shows below that, open that and it has the 40 or 50 photos I saved from Facebook. That's it, there isn't anything else shown in its storage. The iTunes on my old Desktop doesn't see the iPod Touch either.
Even if the iTunes on my old desktop would work with this iPod Touch it wouldn't do me any good. I read in a post that once it is connected to a iTunes Library, if its connected to any other iTunes Library on a different computer it will dump everything that's on it. Which is totally stupid but I think they - iTunes - have it that way so that you cant share your music with somebody elses computer. But that also makes it so I cant manually sync one thing at a time with my own iTunes Library. I tried syncing my music first and after I got some of it on the iPod, in its summary I deselected the music sync and selected the movies or video's so I could manually synce a few to it to see if it would work. Bad move. As soon as I did that it dumped everything that was on it, then said that it could not sync the movies because the files could not be written. HUH? Why a video from YouTube could not be written beats me. But why did it dump all the music?
The last thing I did with it was put all the options in the summary in iTunes back to default, removed everything on the iPod that was left after its last dump, then disconnected it, closed iTunes, and rebooted my laptop and started over from scratch. Started iTunes, connected the iPod, after iTunes found it I opened the iPod summary, made sure everything except sync photo's was selected, then started the sync function. It immediately listed all the songs and the songs info in light gray under music on the iPod. It only got 2 songs copied, then stalled. I just left it alone to see what it would do. I opened the Windows Task Manager to see what it was doing. Even though the iTunes program appered to be stalled it was using 50% of the CPU. After about 15 minutes it showed a popup window saying the song could not be writen then another saying its connection to the iPod had timed out, then iTunes stalled and "not responding" showed in task manager and at the top of the iTunes window. After 30 minutes I had to force it to close with the Task Manager. By then it was after midnight and had been another 12 hours wasted messing with this thing.

Problems with Ipod Touch

Problems with iPod Touch.
Hi, I bought an ipod touch in Colombia a couple of months ago but lost the invoice, I tried using it but everytime I connect the iPod to the computer, it restarts over and over again, I've tried all the recommendations show in the Apple support site, but no method has proved the question is, I can take this ipod to a Mac store in the U.S. for repair or change.
I live in Venezuela, there is some Apple store in my country where I can take it.
Thanks in advance for your quick response

You should be able to go to the USA for warrantee service. If you purchased at an Apple store you should be able to go to your account in iTunes and see the purchase. I am confused by your statement:
"I live in Venezuela, there is some Apple store in my country where I can take it."
If you go to the Venezuela apple website you can see if/where there are Apple stores.

HT1476 if i bought my ipod touch 32gb in germany where the voltage is 220v and i live in America where the voltage is 110, i will have to wait to get to my home to charge it for first time or I can charge it here and change the voltage of the battery in A

if i bought my ipod touch 32gb in germany where the voltage is 220v and i live in America where the voltage is 110, i will have to wait to get to my home to charge it for first time or I can charge it here and change the voltage of the battery in America?
please i need help, im worried that if I connect my ipod here, it will burn or sometihng bad.

Just connect it to a computer's USB port.
Most wall chargers are dual voltage (110- 220 volts) and only require a plug adopter. Check the wall charger to see if yours is.

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