Problems Connecting to Airport Directly With an Ethernet Cable

Hello,
I have a Time Warner cable modem connected to an airport, and everything is working fine for a wireless web connection. But in order to log on to VPN for work, I need to have a cable connection, not a wireless one.
I turned off the airport connection on my computer and first I tried using an ethernet cable to connect my laptop to the Airport. That didn't work. Then I tried connecting my laptop directly to the cable modem, and that didn't work either.
I used to have a DSL modem in my apartment, and if I turned my airport connection off and plugged into the DSL modem, I was still able to access the internet no problem.
Is there something different about plugging into the airport or the cable modem? Do I need change any settings on my computer? Do I need to reboot my computer, or the airport or the cable modem or all three?
Any help is greatly appreciated.
Thanks,
Alice
iBook G4   Mac OS X (10.3.9)  

Hi Alice,
I too have a Time Warner cable Modem and use a VPN with a Ethernet cable connected from my laptop to my Airport extreme. I did not switch ISP's but did switch hardware from a 2Wire portal to the Airport extreme. Could only access the internet and not connect to my Company's network via a VPN. Took a few days but I finally figured out a VPN solution using an ethernet cable hookup to Airport extreme from my work laptop. You will need port setting(s) from your IT department. Below are a few tips.
1) Open Airport Utility and double click on your extreme network.
2) At the top move from Airport and click on Internet.
3) Once there, click on NAT (Network Address Translation)
4) Check mark "enable default host" but use your static IP adapter address from your work PC/Laptop and not the default (use IPCONFIG to obtain)
5) Check mark "enable NAT port mapping protocol" and at bottom click on configure port mapping at bottom of NAT
6) From there your in the advance mode of your Airport Utility, and you add a
service and port(s). I did not click on any service but only defined using my company name and added the port settings.
7 I set the public TCP and UDP ports to 80
8) The private IP address matched the IP address in the Internet NAT setting I mentioned in #4 above.
8) The private TCP and UDP ports are the ports to open for your VPN which I got from my IT department. This can be a 5 digit number where mine starts with a 4.
The above worked for my ethernet connect from my work laptop to the Airport Extreme. I now can connect to my company's network using VPN and continue to work from home time to time. 8-)
Good Luck. My next step is to see if my work laptop can use the same settings for my VPN when I go wirelessly with my work Laptop.
Good Luck....Reener

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