Problems connecting to Airport Disk

Have an airport Extreme with 1 Hard drive now installed. I have two Macbooks and a MacPro that can access the sharepoint fine but I have on Macbook Pro which will not connect, it seems that Finder just waits forever for a connection. I can connect to the network OK just not the disk
What have I screwed up on the mac? Is there a plist or something I need to delete or reset?
Thanks

Problem solved it was the AEBS. Powered it down for 30secs then restarted seemed to solve the problem. Obviously Resetting it from the Airport Utility does not fully "Reset" it.

Similar Messages

Connect to airport disk when through internet

Hello,
I have a mac book running 10.6.8 At home I have an apple "airport extreme" router with a WD external hard drive connected via USB, the disk works fine at home. I know it is possible to connect to the external hard drive(airport disk) via the internet when I'm not at home. But I can't seem to find any guidance to my situation. I also have a mobileme account and I thought I should be able to do it with "back to my mac" but I can't get either method to work.
Any help, advice or links would be appreciated!!

You have at least two routes to be able to access the AirPort Disk from the Internet: 1) Back to My Mac (BTMM) / MobileMe (easiest), or 2) Configure the AirPort for Port Mapping.
I suggest trying the BTMM method first.
As you already know BTMM is tied to an individual's MobileMe account.
Let's go over your BTMM setup, just to make sure something wasn't missed.
BTMM - General Requirements
OS X Leopard 10.5.4+
Active MobileMe account. Each Mac & the AirPort router, that will be relying on BTMM, needs to be configured with the same account.
A publicly reachable IP address for your AirPort router.
A router that supports either NAT-PMP or UPnP. Note: All AirPorts supports NAT-PMP.
BTMM - Basic Communication Flow
For a computer connected to the Internet via a router, BTMM "asks" the router for its configuration information. For a router, like your AirPort, that uses NAT-PMP, BTMM will ask the router to assign arbitrary public ports. In turn, the router will provide these port assignments (& the router's Public IP address) back to BTMM.
BTMM then sends this information to the MobileMe account. In background MobileMe updates a special set of DNS entries to be used by BTMM. These entries are then made available to all BTMM clients using your MobileMe account. When a computer, with BTMM enabled, uses your MobileMe credentials, it automatically retrieves a list of all other computers/routers that are registered with the same account. All these devices should then appear under the SHARED section of the Finder.
When attempting to connect to a remote computer (or router), BTMM creates a secure connection to that remote device using the information from the MobleMe account.
Once the connection is established, the devices can then communicate with each other.
For a router, the key is that if the ISP doesn't offer you a publicly reachable IP address then BTMM won't work. You will then have to look for an alternative solution, like BackToMyPC or LogmeIn.
On both routers (Apple Only)
Using the AirPort Utility, verify the following:
AirPort Utility > Select the AirPort > Manual Setup > Internet > NAT
Enable NAT Port Mapping Protocol (enabled)
AirPort Utility > Select the AirPort > Manual Setup > Advanced > MobileMe
Click the plus button to add your MobileMe account information. Any HDDs attached to the AirPort (or both the Time Capsule's internal HDD and attached USB HDD) will now appear in the SHARED section of the Finder on BTMM-enabled computers using the same MobileMe account.

Connecting to Airport Disks

When I try to connect to the external hard drives attached to the Airport extreme, I get this error message: "Could not connect to the disk. Make sure NetBIOS is enabled and try again (53)." I use WinXP, and as far as I can tell, I've got the NetBIOS enabled checked off in the TCP/IP settings. So, what's missing, what am I not doing? I tried browsing through these discussion groups, but, all I find is older posts, and all related to the Time Capsule. I look forward to replies, and suggestions. Please keep in mind I'm a novice computer user. Thanks!

Sorry, I don't have a PC handy here to be able to duplicate your setup.
Working strickly from memory here.....so you may get better results by either trying another post with this specific subject, or you can wait to see if another user responds.
You'll need to know the IP address of your AirPort Exreme on your network. Open AirPort Utility and click on the AirPort Extreme on the left and look for the IP address on the right. It may be something like 10.0.1.1 or similar.
You will also need to know the name of your AirPort Extreme, and device password for your AirPort Extreme (not the wireless network password)
On your PC:
Open My Computer
Tools
Map Network Drive
DriveZ:
Folder
\\10.0.1.x\AirPort Extreme (Enter the IP address of the AirPort Extreme and the name of your AirPort Extreme)
Click Finish
User Name....enter your name
Password.....enter the device password for your AirPort Extreme
Any luck?

Multiple Users Connected to Airport Disk at Same Time

It used to be that I could have multiple user accounts on my MBP connected at the same time to my AirPort Extreme Base Station (802.11n). Now, every time I switch users, I have to reconnect to the AEBS, which in turn seems to disconnect the other user. File Sharing is set up to allow connections via the AEBS password, which always worked fine in the past.
I'm not sure what has changed in my setup, other than installing Snow Leopard (which I don't assume changed anything in this regard).
Any ideas will be most appreciated.

Sorry no one has answered this question. I have the exact problem. I have two user accounts on my MBP. I selected connecting AEBS via AEBS password, too. I can connect with one account and see everything on the disk. When I switch to the other account, it sees the disk but nothing on it. If I disconnect from the disk in that account and then reconnect to the disk, the second account sees everything on the disk. Switching back to the first account, it now can see nothing on the disk and the disk emblem has an icon on it which indicates no access. Clicking on the disk tells me I have no access privileges for the disk. I can then do the same as I did on the second account - use the disconnect button, reconnect, and then all files appear. Of course, when going back to the second account, can no longer access the information. I can do this all day switching back and forth, disconnecting and reconnecting. Obviously, this is not the way it is suppose to work.
I am using snow leopard also.
I have tried setting the disk up by using accounts - created two user accounts and passwords In the Airport Utility application. I can access the disk but nothing shows up on it. I suppose I could have created stuff on it and it would not have been available to the other account. Still, not the way I want to use it. I think I tried using the disk password method also and I think it reacted just like the user account issue or maybe the other---neither will keep both users logged in and have access to whatever is on the disk - which is how I want to use it.
I add this reply in hopes that someone will read both accounts and give us both an answer. OR, if the original poster now has the answer, please provide!!!
Troup Nightingale

Having problems connecting an AirPort Express in client mode to a Linksys?

I have a Linksys WRT150N as my main access point. I recently dumbed down its security to WPA2 Personal so a Dell, and Xbox 360 could get on it wirelessly. Unfortunately, my AirPort Express refuses to connect now even after re-configuring it to use WPA. Its light just blinks Amber.
Does anyone else have an AirPort Express connected in client mode to a Linksys access point using WPA Personal security? I vaguely recall that I had this problem before, and solved it by using WPA2. Perhaps it's time to get an Apple TV for playing music on the home theater...
Thanks.

Hi, Bill! Actually, no--the AE is creating its own wireless network with the same SSID and password as the Time Capsule. I had big problems with bandwidth degredation when I tried to extend the network like that.
But I believe I tracked down the cause of the issue--the powerline adapter was losing its connection with the other powerline adapter for some reason. Still observing that one, but all the Apple stuff appears to be operating normally. Thanks for the replay anyway!

Problem connection between airport bases

Hello everyone
I would like to ask a question if someone could give me a solution if it exists
I own four bases airport installed in a three-story house in this way:
Airport Extreme configured as "creates wireless network" on the third floor
Airport Express (Express1) configured as "access to the wireless network" always on the third floor
Airport Express (Express2) configured as "extend wireless network" on the second floor
Airport Express (Express3) configured as "extend wireless network" on the first floor.
All airport bases are updated to firmware 7.6.4
Occasionally the network configuration changes, and when it's like in "Fig 1", the wireless network signal on the first floor is very weak, and when the configuration is as in "Fig 2" signal on the first floor is at maximum capacity and will takes for all the floor.
I already tried to change the radio channel, to enter ip fixed on airport express but without resolving anything.
Do you have ideas about?

It's OK if Express 3 gets a signal from Express 2, as long as it gets a significantly stronger signal from the AirPort Extreme than it does from Express 2.
Yes, I over exaggerated the situation..
My problem is in the middle of a repair where I have an old TC connected by wireless in extend mode to my main TC in the next room is the rest of the network on extend then goes haywire.. so I have seen the effect.. and it seems difficult to stop it although you did find an improvement in selecting a particular unit to extend..
I need to get over my laziness btw and run ethernet to the places that have so far missed out.. there is only one area.. but it means going right around via the ceiling or right through bottom and up double storey outside wall.. I had the whole house wired 10base2 from 1994 and it worked great.. so easy to simply put another outlet into the single run of coax.. and it seemed super fast back then.. Move on 20 years.. and doing it all again in Cat6 doesn't thrill so much. It is also against certain rules in Australia.. shhh . You cannot do your own data cabling.. !! Such is the state we live in.. !! Of course all my data cabling was installed before the law changed.. You can tell because I wrote the date on it .. 2006 just yesterday. This is called sarcasm btw.. !! Cat cable has a date on it.. and I keep a roll from 1993 for the job.. yuk yuk yuk.

Those having problems connecting to AirPort Extreme/Express in Windows XP

Today, I just bought an AirPort Extreme and had no problems setting it up and connecting to it in Mac OS X. Well, I booted Windows via Boot Camp and wasn't able to connect to it at all. I had no idea why when my network was being broadcast and had a very strong signal. Well, I did some searching and found out the cause. Well, I had my network secured via WPA2. XP does not support WPA2. Microsoft released a Hotfix that addresses this problem.
This website explained the problem.
http://docs.info.apple.com/article.html?artnum=305275
This website is where you can download the hotfix.
http://support.microsoft.com/kb/917021
After I downloaded that hotfix, I was able to connect to my AirPort Extreme in Windows.

It sounds like your room mate has set up WEP security on this base station. If you cannot convince her to use WPA (a more secure protocol that is also less problematic to use cross-platform) take a look at the advice and tips for Windows XP and Vista found at http://tech.ifelix.net/airport.html

1 Macbook Pro can not connect the Airport Disk Others OK!

Have an airport Extreme with 1 Hard drive now installed. I have two Macbooks and a MacPro that can access the sharepoint fine but I have on Macbook Pro which will not connect, it seems that Finder just waits forever for a connection.
What have I screwed up on the mac? Is there a plist or something I need to delete or reset?
Thanks

Problem solved it was the AEBS. Powered it down for 30secs then restarted seemed to solve the problem. Obviously Resetting it from the Airport Utility does not fully "Reset" it.

Problems Connecting to Airport Directly With an Ethernet Cable

Hello,
I have a Time Warner cable modem connected to an airport, and everything is working fine for a wireless web connection. But in order to log on to VPN for work, I need to have a cable connection, not a wireless one.
I turned off the airport connection on my computer and first I tried using an ethernet cable to connect my laptop to the Airport. That didn't work. Then I tried connecting my laptop directly to the cable modem, and that didn't work either.
I used to have a DSL modem in my apartment, and if I turned my airport connection off and plugged into the DSL modem, I was still able to access the internet no problem.
Is there something different about plugging into the airport or the cable modem? Do I need change any settings on my computer? Do I need to reboot my computer, or the airport or the cable modem or all three?
Any help is greatly appreciated.
Thanks,
Alice
iBook G4 Mac OS X (10.3.9)

Hi Alice,
I too have a Time Warner cable Modem and use a VPN with a Ethernet cable connected from my laptop to my Airport extreme. I did not switch ISP's but did switch hardware from a 2Wire portal to the Airport extreme. Could only access the internet and not connect to my Company's network via a VPN. Took a few days but I finally figured out a VPN solution using an ethernet cable hookup to Airport extreme from my work laptop. You will need port setting(s) from your IT department. Below are a few tips.
1) Open Airport Utility and double click on your extreme network.
2) At the top move from Airport and click on Internet.
3) Once there, click on NAT (Network Address Translation)
4) Check mark "enable default host" but use your static IP adapter address from your work PC/Laptop and not the default (use IPCONFIG to obtain)
5) Check mark "enable NAT port mapping protocol" and at bottom click on configure port mapping at bottom of NAT
6) From there your in the advance mode of your Airport Utility, and you add a
service and port(s). I did not click on any service but only defined using my company name and added the port settings.
7 I set the public TCP and UDP ports to 80
8) The private IP address matched the IP address in the Internet NAT setting I mentioned in #4 above.
8) The private TCP and UDP ports are the ports to open for your VPN which I got from my IT department. This can be a 5 digit number where mine starts with a 4.
The above worked for my ethernet connect from my work laptop to the Airport Extreme. I now can connect to my company's network using VPN and continue to work from home time to time. 8-)
Good Luck. My next step is to see if my work laptop can use the same settings for my VPN when I go wirelessly with my work Laptop.
Good Luck....Reener

Apple TV connect on AirPort Disk

Hi,
I would like to know if at my apple tv can i watch my movies on

If you are asking if you can watch movies on your ATV that are stored on a disk that is connected to your APE, then no and yes, sort of.
1. you can''t do it directly. ATV needs a server sendng the files.
2. If your comuter is configured with itunes able to access those files on the APEdisk, perhaps as the storage location, then yes IF the computer is running itunes actively and it has access to the network and the network disk. But as far as the ATV is concerned, you are just browsing and streaming from yuor computer. ⓖ

--problem connecting using airport xreme--

hello,
can any one help me..to connect to internet using my new airport xtreme..
1.i have cable connected to the Base sation-(WAN)--we have wan connection(Hope it is correct)
2. i did not see the any light glowing back of the airport station..i don't know the reason..it is glowing in the LAN ports but not in the WAN.port.
3. In the network i see the green light says.. u have connected to the internet through the base station.. but the indication in the base station glows amber(flashing)
i know when the connection is established the indication will be green;; but not happening..pls help
stars n sky

Howdy!
If you and your computers are all happy with the way the AEBS (n) is set up, you can get the light to stop blinking (it is whining at you when it blinks).
Open the AEBS (n) with the AirPort utility, and you should see the entry "Base Station Status:" on the second line in the Summary screen. It will say something like "error", and if you click on the yellow status light, the AEBS (n) will go to another screen telling you why it is whining. On this screen, you can tell the AEBS (n) not to bother you with the error. It should make the light stop blinkin' and go green.
However, I would suggest that you fix the issue; but as I said, if you and your computers are happy, you can make the AEBS (n) forget about the error.
Cheers!

Problem connecting to Airport Extreme Base Station

I have two computers on my network. Both computers are losing the connection to the base station. When the computers lose the connection they cannot find the base station, even if you restart them. When this happens, the base station still has a green light. The amount of time it happens for vary. Sometimes it is once a day. Lately it has been every 30 minutes or so, which is getting pretty tedious. I used to think it was losing connection due to using a Bittorrent client, because it was always open when that happened, but I haven't used that for some time now. One computer is an iBook and one is a MacBook and both have Tiger on them. It is very frustrating.

Check out the following iFelix articles:
- http://www.ifelix.co.uk/tech/1004.html
- http://www.ifelix.co.uk/tech/1008.html

Airport Disk problems

There seem to be a lot of threads going on about connectivity problems regarding disks connected to Airport Extreme base stations. This http://discussions.apple.com/thread.jspa?threadID=1155412 is probably the biggest. Since this really is a large issue, I thought I'll post a report of my findings.
Today was the first time I encountered the fact that I couldn't connect from my iMac G5 to my Airport Disk anymore , Finder gave me the following message:
+*Connection failed*+
+The server may not exist or it is not operational at this time. Check the server name or IP address and your network connection and try again.+
I went to my MacBook pro (waking from sleep) and it gave me the same message.
Restarting the Airport Extreme brought my disk back on my Macs.
I simulated this scenario, to see where it was failing:
*Case 1: let macbook pro sleep*
1. Fresh reboot of Airport
2. Mount disk on all macs and one windows xp machine
3. Put MacBook Pro to sleep (disk still working on other mac)
4. Wake MacBook Pro
5. Everything still works on all machines
*Case 2: let imac sleep*
1. Fresh reboot of Airport
2. Mount disk on all macs
3. Put iMac G5 to sleep
4. Wake up iMac G5
5. Disk doesn't work on Macs (AFP), but still works on windows machine (SMB)
In last scenario it looks like the AFP service on the Airport Extreme Base Station crashed. You can manually check this by doing this in Finder menu: *Go -> Connect to server*.
And type this:
afp://ip.of.your.basestation/ (you can find the ip of your basestation via airport utility)
You will get an "Connection failed", that means the server is not responding. At this point you can still connect to the Airport Disk via the SMB protocol. In the Finder menu: *Go -> Connect to server*
And type this:
smb://ip.of.your.basestation/
Use your username and password and you'll be able to connect to the airport disk.
Another way to check if the AFP service is still running on the airport, is to use an portscanner. You can use the one provided by apple in Network Utility. I used nmap.
After a fresh restart the following ports were opened:
21/tcp open ftp
53/tcp open domain
139/tcp open netbios-ssn
445/tcp open microsoft-ds
*548/tcp open afpovertcp*
554/tcp open rtsp
7070/tcp open realserver
10000/tcp open snet-sensor-mgmt
After waking the iMac from sleep the following ports were opened:
21/tcp open ftp
53/tcp open domain
139/tcp open netbios-ssn
445/tcp open microsoft-ds
554/tcp open rtsp
7070/tcp open realserver
10000/tcp open snet-sensor-mgmt
You can see that there is no AFP server (afpovertcp) listening on the Airport anymore.
I have the following setup:
MacBook Pro Core 2 Duo 2,33 Ghz
Mac OS X 10.5.1 (fresh install)
iMac G5 2,1Ghz
Mac OS X 10.5.1 (upgraded from 10.4.11)
Airport Extreme Basestation (fast ethernet)
- 802.11n (802.11b/g compatible)
- wpa2 personal
- file sharing with accounts
- no guest access allowed
Currently the only workaround I found, is by using the SMB protocol. (Finder -> Go -> Connect to server). This works on all machines, even after waking from sleep.
The problem as far as I can see is twofold:
1. AFP service on Airport Extreme Basestation is buggy, it justs crashes after it recieves info it doesn't expect.
2. Leopard sends stuff It shouldn't send.
Tiger never had this problem.

My AEBS network, internet connection and Airport Disk are all (finally) holding connections. It's been about a day now, so I guess it's going to be ok next week.
Here's some of my story/thoughts in case this helps anyone else who is still struggling with the madness:
First, I bought a TC and connected a USB disk. This was a cacophony of dropped connections, followed by the messages Frodo posted, lost internet connections, etc. A lot of resets, channel changes, restarts, two reformatting of the Airport Disk (via hardwire connection to one of my computers and then reconnecting it to the AEBS), etc. etc. later, I returned the TC for an exchange and bought a simple AEBS and connected that to the Airport Disk.
Same sort of problems again, but this time I don't usually lose my internet or network connection. New problems enter - glacial speed on some/most computers and ok on others. The Airport Disk keeps disappearing and can't reconnect. More restarts.
This is what seems to be working now:
I have every single client computer set to never sleep and that includes turning off the "Put HD to sleep when possible" button. I also set my WPA2 Personal timeout to 500 days. The default is 1 hr. Also, I took the Airport Disk down and connected it to a computer and ran Disk Utility. Found a header problem and fixed it. Followed that with Disk Warrior. More problems, this time an assortment. DW fixed those. Then reconnected the Airport Disk to the AEBS. Now it all works.
I did a bit of reading on WPA2 on Wikipedia and it turns out this scheme sends out some sort of key to the client computers and does it dynamically as the network is up. (This might explain the "unexpected ACL" message I was getting in Disk Utility when checking client computers - there are 3 of them. I assume these are an Access Control List generated by my AEBS; I certainly didn't put them there). Anyway, I got to wondering if the AEBS is trying to generate a new key for the 'group' that hat connected to it and since one or more of the 'group' has nodded off, it is unable to do so and this results in the lost connection followed by 'not operational' message. Maybe it thinks it was being hacked?
Anyway, with both those settings my network is stable, internet is stable and the Airport Disk has been mounted on various desktops now since yesterday. I'll worry about faster speeds later. None o my computers will sleep until an update is released. They don't mind. I have no inclination to spend any more hours fighting with this thing.
FYI, I have eight 10.5.2 computers and three 10.4.11. They are all happy this morning - although for a time yesterday the 10.4.11 client computers were real slow. I shut those down for a while last evening and concurrently changed to Channel 9. I'm using the 802.11n (b/g compatible) setting and I know that is in the 2.4 frequency, which is pretty crowded these days. I think the higher channels are probably less crowded. Anyway, the 10.4.11 computers were ok when restarted last evening and are still ok this morning. All connections held. Ditto for the 10.5.2 clients.
I don't know where the faults came from with the Airport Disk (fixed as described above yesterday), but I do know I did not "Disconnect All Users" in Airport Utility before resetting/restarting the AEBS while the Airport Disk was connected and (perhaps) still shared despite the dropped connection messages. I'm not even sure that disconnect button was available since I never looked.
Wheew!
Not sure what I'm going to do when the replacement TC arrives. It's a heckuv'n idea and I hate to walk away without at least another trip into the twilight zone. I've lost files before and would have been SOOoooo happy to be able to fish back in time to find them.

Partitioned Airport Disk - Connection Failed. Why?

Hello,
I have a Toshiba 1TB USB disk that I have partitioned in two. It works perfectly both as a direct connection to my MacBook Pro, as well as through a Belkin network USB hub that plugs into my router. Since the network USB hub requires me to run its software if I want to access the disks, I figured I'd take all that out of the equation and plug the disk directly into the Airport Extreme I bought not too long ago. However, it seems that the connection is flaky. Initially I see the Airport under "Shared" and it seems as I can click on it and mount it and see both drives, but invariably, as I click either one, it thinks about it for a while and returns a "Connection Failed". The "Connect As" button doesn't do anything. Occasionally it even causes issues to the AE itself, to where I need to restart it, or unplug the USB cable to clear the amber light. So...I'm really confused at which part of my USB disk my AE doesn't like. It's formatted for a Mac and it works perfectly in every other configuration other than Airport disk....thoughts? Oh, have the latest firmware for everything.

I get this too, but it fails to remember my password. I have removed all the keychain passwords pertaining to the AEBS, as well as the plist for for the utility, but no luck.
It's not a big problem, only my airport disk is an iomega one that has an auto-shutdown facility if it's not used for 5 minutes, and it won't shutdown until I have connected to it at least once.
I'm on 10.5.4, but it's not showing up on the OS list yet

2012 MacBook Pro Intel i7 (purchased May 2013) constantly drops airport connection. My 2006 MacBook Pro has no problems connecting and staying connected.

I received a 2012 MacBook Pro INtel i7 for my birthday this May 2013. It constantly drops my airport connection. My ancient 2006 MacBook Pro has no problem connecting to airport, nor staying connected. I've had to write this message several times as I keep losing the airport connection and have to reconnect. BTW: I am less than five feet from the airport base.
Thanks for help.

After trying all of the above the suggestions, the problem returned as before. However, after digging some more I discovered that the issue appears to lie with the 10.4.10 version of the Mac OS; when I checked the software log under the system profiler I noticed that I had installed that update at about the time my Airport problems began. Apple then quietly released a v 1.1 combo update to 10.4.10 on July 2nd, which once installed appears to have resolved the problem. You can find the download at http://www.apple.com/support/downloads/macosx10410comboupdatev11intel.html
What's curious is that originally Apple listed that the v 1.1 combo update resolved some issues with RAW image data, and some sound problems, which don't seem to have anything to do with Airport.

Problems connecting to Airport Disk

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