Problems connecting to FaceTime
I recently purchased the IMac specifically for the Facetime feature. My wife and son tried calling me via FaceTime from our Imac to my Iphone 4, but the connection failed. Before I left for my business trip I made sure that FaceTime worked, which it did when I called my cell number. My Iphone is connected wirelessly and my facetime under settings is "on." Why can't we connect?
HERE'S WHAT WORKED FOR ME: I signed out of Facetime on my mac and then I could sign in on my ipad. Suddenly after 50 attempts, my ipad verified instantly (it didn't even send an e-mail, it just verified instantly). I guess being signed in on my mac caused some kind of conflict on Apple's servers. Now for the funny part: I was immediately able to sign-in again on my mac and now both my pad and mac have working FaceTime. You just can't be signed in on your mac when you are trying to setup FaceTime for the first time on the iPad. I guess.
Similar Messages
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I am having a major problem connecting to FaceTime today. Message reads "unable to connect, check network connections". I am online, mail works, ex
Tc. This was not a a problem two days ago. Any suggestions?Could be that the servers are overloaded today.
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TS3367 Problem connecting on Facetime
Just updated software on Iphone 4 to eliminate a problem connecting on Facetime - still cannot connect
Check and I have Wifi, facetime is turned on- but call fails. called husbands Iphone -WiFi on, Facetime on - get not available?
Incoming calls - accept call then call fails. What is wrong?Hello Cim37343,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Troubleshooting FaceTime
http://support.apple.com/kb/ts3367
Best of luck,
Mario -
Is anyone having a problem connecting to facetime
My facetime calls on Iphone 5 does not connect.... is anyone else having this issue
Sadly, many, many people are having this issue.
Judging by all the posts on the forum, there seems to be an issue at Apple's end, although they have made no announcement on their status page. Some users have reported that Apple is aware of the issue. You can leave feedback for Apple at the link below.
http://www.apple.com/feedback/ -
I just bought a New Apple Pro Book. Tried getting Facetime up and working with no luck. Won't accept APPLE ID and won't accept a new account. Tried to buy app thinking it was that but told me it was already installed on the mac. Do I have to fix a setting or something that I am not aware of.
My whole family used the same APPLE ID and I have this apple ID on my IPHONE for facetime. Do we need a new one if so why can't I create a new one???You can use the same AppleID for App Store purchasing Apps, Books and Music. (So you can share between family members, no need to re-purchase)
But for other Apple services like FaceTime, Message, Game Center (next Mac OS release) etc You should use a different Apple ID.
To start, you need an e-mail address (Gmail from Google, Yahoo from Yahoo, or Hotmail from Microsoft: there are all free). Use the browser for example to search for gmail.
1. Create an e-mail account following the instruction given. (Take note of email address you created and password use, password should include numbers, letters and uppercase letter)
2. Test that new e-mail account by sending a test email to that account (GMail mails can be view using the browser)
3. use this link to create a new Apple ID: https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/ using the new e-mail address you created.
Not wanting to overload you. After you have all that come back here again and we go from there.
Message was edited by: ckuan -
I have a problem to connect with FaceTime. I am using OS X 10.9.1 on a Mac PowerBook which is 4 weeks old. I can connect on iPhone but not from my computer. Does anyone have a similar problem???
The warranty entitles you to complimentary phone support for the first 90 days of ownership.
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I cannot connect to FaceTime, encountered "error processing registration, please try later" message on my Macbook Air, but I don't have this problem on my IMac. Can anyone help?
I have the same problem on my iMac. My facetime has been working, but now I'm getting the same error as You. I've been through the following:
The stuff that Linc Davis suggested, new profile on iMac, moved iMac into DMZ zone with no firewall rules, tested with other Apple-ID, checked hosts file, checked different timezone settings, tried to connect to 2 mobile APs (with diferent providors), changed DNS servers (ISP's DNS + Google DNS + Open DNS) - Nothing helped. Also talked to Apple Support, since i have Apple Care, but the seem to be a bit clueless also Well I've mailed them the results of my different tests, so lets see what they come up with - Unfortunately I'm sure it will be the same suggestion as all the major PC manufactures suggests, reinstall and test - RIGHT !!!!!!
If I get solution, I'll post it here.
Kind Regards
Kim -
I tried all the suggestions in the article using facetime and still cant connect to facetime on ipad2. Worked well 2 days ago. Any other suggestions? iPhone4s works fine and ipad2 works fine except the new problem logging in to facetime on the iPad2
Thanks. I also found a thread that suggested adding a DNS of 8.8.8.8 and that seems to have worked.
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TS1398 Why does my ipad keep saying poor connection on FaceTime ever since ios6
Why does my ipad keep saying poor connection on FaceTime since we went on ios6
I have the same problem with my ipad 2.. ever since i updated to ios 6 it says "connecting" and never connects..and then 5 mins later it says "connection lost" CALL BACK! its so frustrating as i have not had any issue before the update..
both me and the end caller have updated to ios 6, so im afraid the above response doesnt work for me! Some one please help, as its driving me nuts to not able to facetime! -
Having problem with my FaceTime.
Having problem with my Face Time.Can get through but cannot answer.The other party also cannot answer,keep on stating on other device.
Hello,
I too have had issues with this.
We have several ipad minis in our family and version 7.1.1 has been installed in all devices, but still when I try to connect to my father (since the ios upgrade), the connection in facetime is always failing. Both ways. we make the facetime call, and once it is answered, it really doesn't work. It just keeps "connecting" until one of us refuses the call.
I have followed every step of the troubleshoot that apple provided on this, and all should be ok. WI-FI and internet connection are great, but still, since the upgrade as it was working before, it's impossible to have facetime conversations.
Apple seriously needs to review this as Facetime was actually the main reason we all got ipads on the first place. I may be also the main reason why we move on to something else.
Best regards. -
Everytime I try to connect to facetime and put my password in I am told it is having a problem connecting to the server!!
I know what I was doing wrong. You need to remove private browsing.
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Can't Connect To FaceTime Server
I am having FaceTime login in problems. Tried changing dns to 8.8.8.8 as had been recommended. Have had no previous problems. Just started. The error message reads can't connect to FaceTime server Try again.
Apple's currently having trouble with the iMessage and FaceTime servers. Nothing can be done from your end.
(80515) -
in my ipad when connecting facetime ring is going on but i couldnot get connection today
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
http://tinyurl.com/32drz3d
Cheers, Tom -
My ipad is not connecting in facetime
my ipad is not connecting in facetime so plzz hel me out
This past week the Forum has been deluged with people reporting problems with FaceTime. The cause of the problem remains unknown. The best course of action is patience.
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Cannot connect to facetime using ipad air
Why can't I connect to facetime now? It was ok before! I have done the suggested steps to resolve the problem but still same thing!
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457
For non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
Cheers, Tom
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