Problems connecting to iTunes store from PC?

After upgrading to the new iTunes version, I am having problems connecting to the iTunes store from any of my laptops. no problem with the Macbook pro.
I deleted the programs and re-installed them, and no change. Any suggestions?

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START>PROGRAMS>ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 n above) - START>PROGRAMS>ACCESSORIES>Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

Similar Messages

I checked all information about to connect to iTunes Store from my iPad but this problem is present

I checked all information about to connect to iTunes Store from my iPad but this problem is present

Have you tried here:
Can't connect to the iTunes Store
Saying you checked all information does not really tell us what you tried.

Cannot connect to iTunes store from any device

I can't seem to connect to iTunes store from my Macbook pro, iPhone or iPad. This problem just happened recently, no idea what's wrong.

Hi tracyk223,
Welcome to the Support Communities! It is puzzling that you cannot access the iTunes Store from three different devices. Were you able to access other websites? The first step would be to make sure your internet connection is working.
Another thing to try would be to follow the steps for the iPhone in the article below and see if you can make a cellular connection instead of using Wi-Fi.
Can't connect to the iTunes Store - Apple Support
http://support.apple.com/en-us/HT201400
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update(iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
Hopefully, one of the troubleshooting steps outlined in the article will get you back on track...
Happy Holidays!
- Judy

HT3529 cannot connect to itunes store from iphone error message

cannot connect to itunes store from iphone error message

More than likely its your router. You need to make sure that the router's firewall, if enabled(most are by default), permits connection to these domains as trusted:
* itunes.apple.com
* ax.itunes.apple.com
* albert.apple.com
* gs.apple.com
This article may prove helpful in identifying the problem:
http://support.apple.com/kb/HT3501

TS1368 Error while connect to iTunes store from iPad 3

Hello! I am from Russia. I can't connect to iTunes store from my iPad 3 device. Message is "Не удается подключиться к iTunes Store". That's all... There is no detail information. My wi-fi Internet connection is work fine.

Hi Robby18,
Here is an article of recommended troubleshooting steps for iTunes Store connection issues:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
See the section labeled "Troubleshooting on an iPhone, iPad, or iPod touch." If the issue isn't resolved, there are 2 additional articles linked in "Additional Information" that may provide additional ideas.
Cheers!
- Ari

Cannot connect to iTunes Store from my iPad mini

I can't connect to iTune store from my iPad mini after upgraded to IOS7.

Thanks this worked for me. Only mine was already set to "From third parties and advertisers". I just switched it to "never". Then I opened itunes and it worked. So I went back and changed it to "From third parties and advertisers" and all is well. iTunes works fine!
I was hesitant to restore to factory settings and install from a back up as other people advised online.

Cannot connect to iTunes store from my iPad 2

Hi I am not able to connect to iTunes store from my iPad 2. The wifi connection is good and I can browse store from iBooks. If I click the store from Music tab,, I get this error. Any help is welcome

Refer to this article:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368

I can't connect to iTunes store from my new iPad 3

How can I connect to iTunes store from my new iPad 3

It's still isn't connecting to iTunes Store. but I'll continue to wait on their servers

Cannot connect to itunes store from iphone4

I cannot connect to itunes store from my iphone 4. v4.2.10. It use to work and now I keep getting this error, any suggestions.

You don't have another device like a mac book or a mac sitting close to it while you do this do you? When I try to use the iPad next to a Powerbook 800 while both have to connect to the wireless in my house, usually the iPad loses and gets incomplete connections. I have to move about 10 feet away from the other device.

No connection to itunes store from my laptop, eventhough I have internet connection. What can I do?

No connection to itunes store from my laptop, eventhough I have internet connection. What can I do?

Brian recently posted instructions for a fix from Bsecure, Mom. See the following topic:
bsecure has issued a fix for itunes 10.5 conflict

Impossible to connect to iTunes Store from my MacBook Pro

Hello everyone,
I have a MacBook Pro 10.4.11. I never had problems connecting to the iTunes Store before but recently it's been just impossible to do it. Everytime i open my iTunes and click on iTunes Store, a window pops out with the following message:
The version i currently have is 7 (i can't install the newest one as it's not supported by my operative system).
Right, my internet connection works perfectly and i don't think that the problem is that the store is busy (specially for almost one week! ). I've been going through every forum i stumble across but unfortunately i don't find any discussion that can help to solve my problem.
Besides, I had to restore my computer to factory settings and I'm thinking that this probably affected some settings that normally enable me to connect to iTunes store (but i'm just speculating). I've been checking and trying everything (settings, connection, etc) but nothing seems to work for me.
I really hope that someone out there can suggest something, i'm not an expert and this is driving me nuts.
Many thanks!

Yes, i tried all the suggestions one by one and it's rather difficult to do something wrong if one follow the steps.
The only thing is that when i tried to find out whether the hosts file is blocking the iTunes Store, i couldn't complete the operation as a different window from the one that i was supposed to visualise when opening Terminal popped out.
I think i'll have to take my computer to an Apple Store

Can't connect to Itunes store from Ipod via Wifi

Hey guys,
Everything works fine on my PC but when i connect to wifi i just cannot connect to the itunes store from the Ipod itself. The internet is working great on Safari. Can someone please help!
I have an Ipod touch 2nd gen with the latest software.
Thanks

why would the network settings need to be reset? I can connect to the internet just fine.
I am the ISP so i know theres no problems BTW. All ports are wide open throughout my subscriber network.

"Cannot Connect to iTunes store" from phone.

Weird problem: For some reason I cannot download new Apps to my iPhone 4s from the phone. I can update existing apps fine, and I can search for new apps fine, but if I want to install a new App from the iTunes store on the phone itself, I always get a message: "Cannot connect to itunes store". It happens on WiFi, on 3g, on Edge... I've restarted the phone and reinstalled the software from scratch.
It's not an issue I've had before, on my 3gs. Any ideas? It's an annoying issue to say the least....

I believe for apps you use the app store.
The itunes store is to download music/shows/video is that what your trying to download.

Cant connect to itunes store from my new computer at all!!! HELP!

i have not been able to connect to the itunes store from my new computer since i got it for christmas last year! i have tried just about everything and i was about to give up. i have flushed the DNS, enabled itunes through my windows firewall, unchecked the proxy settings in my internet explorer, made sure my time zone and date is correct, and im running out of other options!! can someone please help me or have any other ideas to get me into the itunes store????? HELP IS GREATLY APPRECIATED!!!!!!
-rachel

I had this problem just the other day it took me a few day to figure it out but what I did is go to setttings and click store then sign in . It then told me that I have to review payment option. Theer should be a option none in payment options but if there is not put in a credit card then conferm it then when your done you can take off your credit card option

HT201412 "cannot connect to iTunes Store" from my iphone

When I try to update or download apps, i get the following message: "cannot connect to iTunes store". HELP

If you are doing it using Wifi I would try to refresh the connection.
I do this quickly by turning Airplane mode on for a few seconds to disconnect from 3G and WiFi. When you turn Airplane mode off you should reconnect to your networks. This may clear the problem.
If not reset your phone, hold the Home and power button's down at the same time until the Apple logo apears on screen. wait for your phone to restart. You may have to log into your wifi network if it is secured.

Problems connecting to iTunes store from PC?

Similar Messages

Maybe you are looking for