Problems creating free PDF

I uploaded 2 Word 2002 files my Acrobat.com account. I have
tried several times to convert them to PDF and I keep getting this
in the lower left corner:
The file could not be converted to PDF.:PDF conversion
failed. Please try again later.
Am I doing something wrong?
I have also tried to click on the document to preview it and
it just sits there trying to load the preview.

Hello,
I am following up see if you still experience the same issue.
We usually suggest waiting a while and then to try again later as
it showed before to be just a temporary glitch.
Regards,
Ksenija
Acrobat.com Moderator

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