Problems creating Recovery Media for PORTEGE Z935

I go to start menu > all programs > TOSHIBA > support & recovery > recovery media creator
to create my recovery disks.
I keep getting the following error message on Disk 1:
Failed to open the following file.
D:\!V6_00_03.VRP
( Error Code: 020123-F1-00000000 )
Attached to this post are 2 images. One of the error and a second one that shows what happens when I click ok on the error message.
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Attachments:
Error_RecoveryMediaCreator_01.jpg ‏74 KB
Error_RecoveryMediaCreator_02.jpg ‏78 KB

I don't know for sure, and you should know that this isn't really an official fix. I've just noticed in the past that some people have said that switching brands worked.
I know that for a lot of people, simply unchecking the "Verify" box works. Without verification, you won't know if the discs are good, but chances are, they're fine and there's just a problem with the verification process.
If you don't want to spend money on another brand of blank DVDs, you could also try just removing the verify checkmark. If I were to do that, I'd probably make two sets just to be safe. If you go that route and they end up not working in the future, you can always order them from Toshiba. That's not a perfect option because you do have to pay, but I just want you to know all your options.
- Peter

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Creating recovery media for T400 with Windows 7

I have a brand new T400 with Windows 7 Pro in factory condition. I purchased a larger hard drive and extra RAM to install myself. I successfully added the RAM, but I'm having trouble creating the recovery media to transfer to the new hard drive. When I go to ThinkVantage Rescue and Recovery, I only have the option to create Rescue Media, not Recovery Discs. I was able to create 1 CD with the Rescue and Recovery media on it, but not the OS, applications, etc.
Am I missing something? Is there a way for me to create the Recovery discs and thus actually use the hard drive I bought (and have back up in the event of a hard drive failure)?
Thanks in advance!
Solved!
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Coyotered, welcome to the forum,
as you have a factory install you should see in the start menu an entry for Lenovo Tools, has three red blobs as an Icon, click on it and it will open a window offering you several options including creating restore media. Alternatively you can open Computer and double click the Q drive, this should then offer you the opportunity to create the discs.
Andy ______________________________________
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I cannot create Recovery Media that is to be used for an OS reset

Hello,Recently I upgraded to Win 10, and decided to go back to 8.1 because I thought it was bogus - too slow, not so good looking. But in order to go back to Win 8.1, i needed to get rid of some things in order to free up space. Because there were no pictures, just program files and data, I started picking out Program Files folder to delete (I know, one of the stupidest things you could, but I was MAD). The folders that I deleted were folders from Steam, MS Office, and other folders that were added on by me, not my system. After I came back to Win 8.1, I was so happy to see my faster, better running OS. But not for long. The problems came on the next day. I couldn't open my XBOX Music App, which I was certain was something I must've done with my quest for freeing up space. I tried looking for installation files and .exe files for the Music app, but they all came from unreliable sources. So I uninstalled the Music app and attepmted to install it in the Store. I wasn't successful at that beacuse of an error that I believe was 0x80070057. So I decided to just go ahead and give my system a reset. Now here comes the real issue: When I try to reset, it says that I need a recovery media which i can acquire with installation media. But the problem is I DON'T have installation media. I went ahead and looked for a Windows 8.1 with Bing edition, and found the MS Media Creation tool. I started following a procedure with the appropriate info (such as Windows 8.1 Single Language edition, x64 architecture, and English Language) and it stayed there on 0%, with "Please Wait." And so I waited, waited, without any change. Now, I have REALLY high speed internet access, which is unlike the internet proivded in the States (eugh) and so it shouldn't be a problem on my side. I gave up on that, and decided to go ahead and create myself a recovery image using the HP Recovery Manager. I went ahead and clicked "Create recovery media for your system" and clicked Next on the little window that popped up. It started doing something, and shortly after that it came back with "We can't create a recovery drive on this PC. Some required files are missing. To troubleshoot problems when your PC can't start, use your Windows installation disc or media." Great, back to something I DON'T have. So that is where I run out of solutions. I usually hate posting problems on forums (because I solve the problem myself), but this where I fail in my everlasting quest to be a lone wolf in the world of PC problems. Some ideas I came up with were to go back to Win 10, and try to reset my sys there, but I'm afraid that if I do that, I won't be able to go back to Windows 8.1. I really need some help, because it truly is interupting my workflow. Sincerely,QWEW

I had a Win10 upgrade fail on my HP laptop and, in the process, it corrupted the Recovery partition. I think there's a warning somewhere in the upgrade instructions mentioning that the upgrade will prevent you from using any Recovery option already on your PC -- but that's not much help now. You're probably going to have to contact HP support to order a set of Recover Media. That will be a DVD or a set of CDs, and when you use them, they will reformat your drive -- so do whatever you can to save off any data or valuable files before you use them. And, you will (most likely) have to PAY for the media. HP charges somewhere around $30 for the media, but your cost might vary.

Why only once for create recovery media???

When I created recovery discs for my laptop using HP Recovery Manager, I got the message:
You can only create recovery media once for your system. So ensure that you keep it in a safe place
why only once?? what is the problem with creating the same discs again?
what is the difference when creating the recovery discs with the Backup and Restore utils in Windows 7? is it also once only? what is the difference between discs created with Windows 7 versus HP Recovery Manager?

I believe it is due to MS license agreement that only 1 set is allowed. You can of course use a CD/DVD burning program to copy the set you made.
The Recovery set you burn restores the laptop back to factory shipped state. Recovery made with Win 7 utility is an image of the hdd that includes added programs, data ,photos,etc.You also need to burn the System repair disc to use with the backup. You can use it as often as you like.
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Cannot Create Recovery Media in Windows 7 Pro for x120e

You can have only one copy of the Microsoft Windows operation system. The Product Recovery Media Creator will exit now.
HI all. First, I have read "Creating Recovery Media in Windows 7" at http://support.lenovo.com/en_US/detail.page?LegacyDocID=MIGR-74040.
I get this message when attempting:
You can have only one copy of the Microsoft Windows operation system. The Product Recovery Media Creator will exit now.
What happened is that I blindly copied the recovery files to a USB and just copied to a folder on my desktop XP machine. So now my X120e is saying, sorry, you can't do that again. You already did it blockhead!
So how the heck do I undo this so I can create appropriate recovery media? System restore rollback? Registry key editing? Here are the files on my XP, I have no idea if I create Windows 7 pro recovery files from these.
Thanks all for any suggestions or known fixes,
chadnc
Root folder files & folders:
winRE.wim
usb.tag
Folder\factoryrecovery
Folder\Boot
Inside of Folder\factoryrecovery
sdrivebackup2.wim
cdrivebackup.swm
cdrivebackup2.swm
cdrivebackup3.swm
cdrivebackup4.swm
bcdinfo
RECOVERY
service_done
Inside of Folder\Boot
24 subfolders, starting with cs-CZ
BCD
boot.sdi
memtest
tag

Hi chadnc
Have a look at the first bit of the post by The_Solutor in this thread :Making a usb stick with the Lenovo recovery partition bootable maybe that will help.
Like many things Microsoft, the "you can only burn recovery media once" limitation just inconveniences the honest users, but doesn't slow down the bad guys. Oh well....
Z.
The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc. The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored. ... GeezBlog
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I need recovery media for an old Toshiba but apparently can't order it. Help!

The other day my TOSHIBA laptop - MODEL # PSM43U-01700P - must've got a virus or something because it started to slow and was unable to open some programs. Thinking the computer was about to go, i started saving my personal files onto a disk, and just after doing so the computer Blue screened and now upon start up it stops and says that it's missing a file <Windows root>\System 32\ ntoskrnl.exe and must have it added in order to continue. I of course, however, didn't realize that upon buying the computer years ago that i should have created my own recovery disks, thinking foolishly that the company would always have this media on hand to order should the need for it arise(Plus i doubt i would've done it properly since i'm not really a computer genius, surprise, surprise)
Anyway. . .
My problem is that when i tried to order the recovery media for this ancient model, i was told that Toshiba no longer carries this models media at all. So i was just wondering if possibly there's a similar model's media that Toshiba does carry that i'd be able to order instead of this model's that would still work with my computer. I was able to do this with an old DELL I had, and was hoping the same thing was possible with a TOSHIBA.
I'm crossing my fingers here guys. Hope to hear back from you. I'd really appreciate it.
Thanks.

Satellite M45-S169
Try these third-party vendors.
   Digitalmedia-labs.com
   MyRecoveryCDs.com
   RestoreDisks.com
   RestoreCD4u
-Jerry

Create Recovery Media crashes on Windows 7 SP1 and Rescue and Recovery 4.51.0045.00

I installed Rescue and Recovery 4.51.0045.00 right after a fresh installation of Windows 7 Home Premium SP1 (Build 7601 64 bit) on my Thinkpad Edge 11. After hitting "Advanced Rescue and Recovery" and then "Create Rescue Media" I get a "Create Recover Media has stopped working" error with the problem Signature:
Problem Event Name: APPCRASH
Application Name: RRMedia.exe
Application Version: 4.51.27.0
Application Timestamp: 513d7dbd
Fault Module Name: RRMedia.exe
Fault Module Version: 4.51.27.0
Fault Module Timestamp: 513d7dbd
Exception Code: c0000005
Exception Offset: 00004451
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 3d61
Additional Information 2: 3d617f89c03aec75ed4c33477fb666c5
Additional Information 3: 62ba
Additional Information 4: 62ba33999ddd637bc95b614e6779b3ea
Uninstalling and then reinstalling Rescue and Recovery doesn't work - I still get the same error when trying to create recovery media.
Any tips would be greatly appreciated.

Hi Customer,
We have below workaround for fixing your issue, would you please try and feedback result to me?Thanks.
delete the below registrykey :
"spilock"="1382411866.78"
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Lenovo\spi\RNR Boot Media]
"spilock"="1382411866.78"

Cannot create recovery media on T61

Hi, two days ago I got my Lenovo Thinkpad T61 with Vista Business. I decided to downgrade to Win XP, so I found out, that I need to create a recovery media. I looked to Start > Programs > Thinkvantage, but there was no such option as create recovery media. So I was googling and I figured out that I didn't have installed Rescue and Recovery software. I downloaded (English) Rescue and Recovery 4.21 for Windows Vista from Lenovo webpage and installed it. Then I went again to Start > Programs > Thinkvantage and there was the option Create Recovery media. I clicked there, but there was only option to create Rescue media. Here is the screenshot :
http://img38.imageshack.us/img38/4570/97770442.jpg
Also I was trying to find if I have that hidden partition. In windows I found some 513MB partition, but there was 100% free space.
http://img27.imageshack.us/img27/4834/20885840.jpg
In linux I found only one partition, where is installed windows. Is there any way that I don't have this hidden partition, so I cannot create recovery media, or where is the problem? Thanks in advance.

If it is the official Lenovo downgrade discs, it is actually a XP pro recovery media, so you don't need the Vista OS to work. It will create its own recovery partition on your hdd. But once you done it, there is no way of going back to VIsta, unless you image the hdd using a third party software like Acronis TrueImage (need to be purchased) or Easeus Disk Copy (free).
Regards,
Jin Li
May this year, be the year of 'DO'!
I am a volunteer, and not a paid staff of Lenovo or Microsoft

Re: Unable to create recovery media flash drives

I recently purchased a new Toshiba netboo NB305-N440BL and upgraded to Windows 7 Home Premium. Using the "Create Recovery Media" wizard, as suggested, I attempted to create the recovery media on two flash drives. The flash drives were brand new and had never been formatted.
When inserted the "wizard" program stated that the Flash drives needed to be formatted, but when I asked that they be formatted, the program said that there was an error and they could not be formatted. I then formatted the drives using Windows Explorer Disk Management, reinserted the drives and received the same "...needs to be formatted, but wouldn't format ..."message. I also received "error code 040E2D-00-00000000".
I Googled this error message and found two others who had the same problem with their Toshiba net books when they attempted to create the back up material. There were no responses to their requests for help.Is there another approach to making the back ups?
Thank you

I finally gave up and returned the computer to tech service at Fry's where I bought it.They found that the OS did not recognize the flash drives at any of the USB ports, so they exchanged the computer for a new one ( I was still within the 15 days after purchase for a return) and the new computer works perfectly, Thanks for all the suggestions.

Attempting to create recovery media on P500-ST6822 but fails

Just received my Satelite P500-ST6822 laptop with Windows 7 OS, and want to create recovery media before I start normal use.
While creating the system recovery media the process fails at the same location indicating -
"Diferences were found between the following files.
Source Path:
Z:\ZZImages\ZZImages\PREINSTS.SWM
Targe Path:
D:\ZZImages\ZZImages\PREINSTS.SWM
(Error Code 02016F-3C-00000000)"
Tried this twice, and both attempts fail at same location. Next message indicates failed to create recovery CD 1, and gives three choices, retry, next , and cancel. Have wasted two DVDs, would like to get past this so I can a complete set of recovery media. Any ideas on how to get around this failure?
Thanks in advance...
Solved!
Go to Solution.

You'll need to contact Toshiba Support about this and have them send you a working set of recovery disks as the files on your hard drive are corrupted. There's nothing you can do to change that on your end.
See this post on who to contact to order the disks and be sure to explain the problem you are having so they don't charge you for them.
If you don't post your COMPLETE model number it's very difficult to assist you. Please try to post in complete sentences with punctuation, capitals, and correct spelling. Toshiba does NOT provide any direct support in these forums. All support is User to User in their spare time.

Satellite T230D fails to create recovery media

I have a Satellite T230D running Windows 7 Home Premium. When attempting to create recovery media using a USB drive, the process starts by advising that the USB drive will be formatted.
At this point it fails with the error code 040EAE-57-00000000. The USB drive is left in an unusable state and cannot be reformatted by Windows.
The HP USB Format utility does manage to reformat the USB drive.
Before starting to create the recovery media application I disabled virus control, the firewall and Internet access to ensure that nothing got in the way. I have tried this twice with the same result both times.

Hey mate,
Very interesting. I have the same model and I also created the USB recovery medium but at the end it was no problem for me. I also got an error message during creating the medium so I tried another USB stick. Before that I formatted the USB stick with default settings. So I started creating the recovery medium and this was done successfully with the second (other) USB stick so no problems at all.
I have used 8GB USB stick from CN Memory, model Spaceloop XL. What USB stick you are using?
By the way: I would recommend verifying the medium after creating (just mark this option in recovery media creator). That means the files on USB stick will be checked if they were copied properly or not. This could be important if your notebook doesnt start anymore.

NB305-02P Attempt to create recovery media damaged format of USB drive?

Twice now, I've tried to created a recovery record using 16 Gb USB drives. Different makes of drive, one I have been using previously on an XP computer, works fine there. In both cases, the attempt to create the recovery record resulted in a USB drive that was unusable. The Creator program calls for the re-format of the USB drive, that fails, and then the drive is indicated in Windows as having zero capacity, plus it cannot be re-formatted by any method I've tried so far.
What I'd like most, of course, is a way to repair the failed drives. Failing that is there a specific method I can use, with a new drive, to avoid this problem?
Thanks for any help!
Larry Van Wormer

Hi egrivel,
As stated above, there is no option to create optical recovery media. You can use a flash drive. 8G 16G I believe, but verify that when running the utility. Make sure "copy the recovery partition" is checked.
Methodology to create Recovery Media and reload a Lenovo system with Microsoft Windows 8 preload
Z.
[edit] 16G flash drive size.
The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc. The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored. ... GeezBlog
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Creating Recovery media failed - Files missing!

Hello! This is my first post to this forum. I have recently purchased a Thinkpad T400, I am however having some issues, and was hoping that you guys could help me.
I have received my Thinkpad with Windows XP pre-installed, together with a few Windows Vista recovery discs. I have never used Vista before, and so I am trying to create some recovery discs for XP, just in case I want to stick to XP.
However, when I try to create the recovery discs, I only get this message: "The files needed to create recovery media is missing."
I have just tried updating Rescue and Recovery to the latest version, but still the same error message. I have tried to search the forums to see if someone else have had this problem, but they all seem to be slightly different from my own problem.
Does anyone have any suggestions?

After my 4th call to Toshiba tech Support, I think I finally got my "create recovery media" issue resolved. The tech today had me uncheck the "verify" box on the "create recovery media" screen, and now the process seems to be working as it should. --it worked! I just got the screen message telling me the recovery media was successfully created. Yay.

X220i Can't create recovery media

I have a new X220i with a 128k SSD hard drive. I'm trying to create recovery files on an external hard drive. After clicking "ok" in all the dialog boxes, I get the message "No [sic] enough temporary disk space in the C drive, Create Recovery Media will exit now."
The C drive is 28.4 GB, but only 1.87 GB is free. Windows is taking up most of it. The "Lenovo Recovery" Q drive has 89.5 GB, with 75.8 GB free. MS Office was installed at the factory. I have not installed any other software yet. I can resize the partitions, but I think I need to create the recovery media first?

I'm sorry, carrme, as I haven't explained you clearly. I'm sure the partition sizes of your disk are not from factory. Let's compare with my 320Gb hdd - the partitions were about 1,1 (system_drv) / 310 (c) / 9 Gb (lenovo_recovery).
I think that was not your problem or mistake when you've installed ms and Lenovo updates prior of creating recovery disks.
In your case you can do the folowing:
1. remove (temporarily) some files from drive C:. For example, the folder SWTOOLS. Lenovo sw and drivers for installation are stored here. Also, all installed Lenovo updates are stored in the folder
C:\Program Files (x86)\Lenovo\System Update\session. Then create Factory Recovery disks.
or
2. Resize partitions as you want. Then create factory recovery disks.
In order to save the OTR functionality after partitions resizing just reinstall Lenovo R&R. It'll rebuild MBR.
I think the factory image of your system (I mean the partition sizes) wasn't the same as you have now. But you don't have to worry about this.
x220 | i5-2520m | Intel ssd 320 series | Gobi 2000 3G GPS | WiFi
x220 | i5-2520m | hdd 320 | Intel msata ssd 310 series | 3G GPS | WiFi
Do it well, worse becomes itself
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Create recovery media Demands dual layer DVD's

Good evening everyone.
I just accepted the delivery of my 5 brand new notebooks for my company's new workers.
3 of those notebooks are HP Probook 450 G2's (PN: J4R69EA)
(These are the models with the 128GB SSD drives)
The other two are Lenovo E540’s with similar specs.
So first things first, create recovery media. So that is done before I hand them to the end users in question.
While trying to create the windows disc, the "HP Recovery Disc Creator" program demands Dual layer DVD's: "Please insert a Dual-Layer DVD to proceed"
The DVD's in question I’m using are "Sony DVD+R 120min/4.7GB" discs that in the past have always worked. (and at this moment are working for the Lenovo portables)
Searching this forum pointed me to :
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03481733&lc=en&cc=us&dlc=en#N80
Unfortunately this is not the same interface I have. I can only choose a drive to create a backup to
(in this case it is Drive F:\ for internal drive)
I also tried an external DVD writer with the same results.
I have not tried a USB stick, but this is not what I want and since you can only create one set of backups…
Link to a screenshot: (you need to copy paste it into your browser apparently)
http://loxsvc.netau.net/HP/HP%20Discss.png
This would not be that big of a problem if there was an actual windows 7 key printed on the portable.
If I had a key, I would just reinstall the machine straight away with a clean windows 7 image so I dont have to clean out all the HP software.
but unfortunatly this is not the case. so i need a Windows 7 Recovery disc to be created.
Any suggestions besides buying DL DVD's?
Thank you for your time
- Signed Sven
This question was solved.
View Solution.

Hey @SCamm ,
To get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at Commercial Forums.
Dual-layer recording allows DVD-R and DVD+R discs to store significantly more data. DVD+R DL also called DVD+R9 are what is needed to create the Recovery media on this notebook. Sorry to say.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

Problems creating Recovery Media for PORTEGE Z935

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