Problems downloading and watching first movie rental from iTunes

I wanted to try renting a movie through iTunes tonight and it has been constant problems on my Windows 7 64-but PC home theater PC with iTunes 10.5.  I was going to rent it through Amazon Video on Demand, but they didn't offer the movie in HD on a PC (I would need a Ruku box, Tivo or Blu Ray player to get Amazon Video in HD).  I have used Amazon SD and Netflix HD streaming on the PC with no issues, so it is not normal to have problems streaming video with this PC or the internet connection here.
The iTunes download was indicating it will take 2 hours and I let it buffer about 30 minutes on my 15Mb connection.  Over 1 gig is cached.
I can only play the movie a few minutes at a time before the movie playback and download both stop with unknown error -39 and I have to manually resume the download every few minutes and restart the movie or else  iTunes freezes completely and I have to kill it and restart it and I have also rebooted the PC.
The 24 hour rental countdown has already started since I have already attempted to start watching the movie and it doesn't look like I'm even going to have time to finish watching the movie now.  Every time iTunes crashes and I relaunch it, I now have to re-enter my iTunes password just to get into iTunes.
This has been a complete nightmare and waste of time and waste of the $4.99 rental fee. 
Are there any fixes to these issues?

I waited for the download to complete and now when I play the movie there is no sound!!
The movie had sound before even though I could only play a few minutes of the movie at a time.
I have sound everywhere else on the PC including the music in iTunes.  Only the movie playback has no sound.
I have tried rebooting, reinstalling iTunes and I even installed Quicktime because an old thread about iTunes movie rentals playing with no sound suggested installing Quicktime separately, but it has not helped.
This is a very poor experience renting movies through iTunes. 
I can't find a way to subscrive to answere to this question without subscribing to email alerts fot every post in this forum.

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