Problems downloading CS6 Design Web & Premium onto Windows

Hello, I have a problem downloading my purchased CS6 Design and Web Premium onto my windows 8.1 hard drive. After trying to download twice, I recieved several folders and something that said set-up.exe. After clicking on that I recieve this message: "Installer failed to initialize. This could be due to a missing file. Please download the Adobe Support Advisor to detect the problem." I am a college student and need access to my programs ASAP. Does anyone know the solution to this error?

Error "Installer Failed to Initialize" | Install desktop application | Windows
Downloads available:
Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat:  XI, X | 9,8 | 9 standard
Premiere Elements:  13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements:  13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom:  5.7| 5 | 4 | 3
Captivate:  8 | 7 | 6 | 5
Contribute:  CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Similar Messages

  • Problem Downloading CS6 Design Web & Premium onto Windows

    Hello, I have a problem downloading my purchased CS6 Design and Web Premium onto my windows 8.1 hard drive. After trying to download twice, I recieved several folders and something that said set-up.exe. After clicking on that I recieve this message: "Installer failed to initialize. This could be due to a missing file. Please download the Adobe Support Advisor to detect the problem." I am a college student and need access to my programs ASAP. Does anyone know the solution to this error?

    Error "Installer Failed to Initialize" | Install desktop application | Windows
    Downloads available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
    Photoshop Elements:  13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
    Lightroom:  5.7| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • Trying to download CS6 design & Web premium suite but keeps getting stuck at 10.28%

    I have tried to download CS6 design & Web premium suite over 6 time but it keeps getting stuck at 10.28%.
    Please advise

    I am having exactly the same error when downloading Adobe CS6 Design and Web Premuim for PC. The Adobe Download Assistant stops the download at 10.28% complete and will not go any further. I've cleared my cookies, tried different browsers (IE 10 & Chrome), I've uninstalled and reinstalled the download assistant. I tried Jeff's advice from the previous post (although that I think is more to help with troubleshooting after the software is downloaded.) I also tried restarting the download over and always, it stops at the same spot (10.28%) and will go no further.
    I am currently running Windows 7 64-bit. Any help would be appreciated.

  • Why do i get access denied when trying to download CS6 Design & Web Premium?

    I have a serial number for CS6 Design & Web Premium. I have a new computer I want to set it up on. I went to download it from Download CS6 products but I keep getting:
    Access Denied
    You don't have permission to access "http://trials2.adobe.com/AdobeProducts/DSST/CS6/win32/DesignWebPremium_CS6_LS16.7z" on this server.
    Reference #18.d1e1a60.1425598287.217a0f4
    Does anyone know what I'm doing wrong?
    Thanks for any help,
    Noah

    Make sure you have cookies enabled and clear your cache.  If it continues to fail try using a different browser.

  • Trouble downloading CS6 Design & Web Premium for Mac

    When trying to download the instructions using the Download Manager, I get an "inactive plug-in" message even after installing the Java plugin and restarting the browser.  If I try the other option, I get a foreign language. Can anyone help?

    Not sure from where are you actually downloading the application and using which browser.
    Which OS do you have?
    Try downloading CS6 from the below link using a different browser and check.
    http://www.adobe.com/in/products/creativesuite/design-web-premium.html

  • Urgent - can't download CS6 Design & Web Premium

    I have swapped platforms and received a new serial number via support.  However, no matter how hard I try, I cannot find how to download CS6.  It keeps looping me back to Creative Cloud.
    Please help.  I cannot do without the program.

    Direct Download Links for Adobe Software
    Mylenium

  • Can't Open Downloaded CS6 Design & Web Premium Trial

    The above-listed download, from http://www.adobe.com/cfusion/tdrc/index.cfm?product=designweb_premium, yields a file DesignWebPremium_CS6_LS16.7z.adadownload.  There is no way to open this file.  Please provide a direct download; I cannot locate one from the link Jeff A Wright provided in View the full discussion.

    I just tried to download D&WP Files 1 and 2 with IDM, and both say I don't have permission!
    Why is this?  It's a trial version!
    ====================================
    When I try to download File 1 directly from the site, I get this message:
    Access Denied
    You don't have permission to access "http://trials2.adobe.com/AdobeProducts/DSST/CS6/win32/DesignWebPremium_CS6_LS16.exe?" on this server.
    Reference #18.657ed040.1340664576.4c68f8b

  • How do I download cs6 Design & Web Premium to my macbook air?

    I need help installing my Cs6 software to my macbook air, does any one know how I would be able to?

    What specifically are you asking? You can simply download the trial version and activate it. If that doesn't work or you have another question, you need to be more specific.
    Mylenium

  • Unable to download CS6 Design & Web Premium

    tried 4 time in total:
    2 times on windows: got 101, then 102
    changed to another windows machine with 85 GB free, got 101 again
    changed on mac osx with 750 GB free: got a checksum error. Now trying to download again on mac.
    Any alternative way to do the job?
    Paolo

    Where are you choosing to download the install files too?
    You can try to initiate a direct download using the steps listed at http://forums.adobe.com/thread/981369.

  • CS6 Design & Web Premium trial stops in the middle of downloading.

    I've tried to download CS6 Design & Web Premium on several occasion over the last four days, and everytime it stops at just over 10% of the download.
    I've made sure I have enough disk-space. I run at about 20M download speed. I've tried both wireless and physical connections and get the same result everytime. I seem to have run out of options. Oh - I've also varied the time I start the downloads from morning, afternoon and night. I've tried Google Chrome and Internet Explorer. My laptop (which I've had for over 8 months) runs Windows 7 and until now, I had not come across a download problem.
    I'm growing quite frustrated and need to know why I've encountered this problem and how to resolve it.

    Thanks for the response Jeff. I did manage to download the trial software in the end. I needed to turn off all of my security software. That seemed to do the job.
    Thanks again.

  • CS6 Design & Web Premium problem with instalation on Win 7

    Hi, after I have download CS6 Design & Web Premium and click on Set-up.exe, appeared me a window when was written that the instalation can not be started and I must download an aplication -
    Adobe Support Advisor  which is not now avaiable -> link - Adobe - http://www.adobe.com/support/loganalyzer/.
    Please help...
    *I have a orginal program for 2 computers

    Kubins I would recommend reviewing your installation log to determine the exact error message.  The Adobe Support Advisor has been discontinued.
    You can find details on how to locate and interpret your installation log files at Troubleshoot install issues with log files | CC - http://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html.  You are welcome to post any specific errors you discover to this discussion.
    If you need to download a fresh copy of the installation files they are available at Download CS6 products.

  • I need CS6 Design & Web Premium

    我需要CS6 Design & Web Premium mac繁體中文版的下載器
    i need CS6 Design & Web Premium adobe download assistant for mac (Chinese Traditional)

    Hi ZhanVin,
    Welcome to Adobe Forums.
    Please use the below link to download CS6 Design & Web Premium.
    http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html
    Thanks

  • 2012 I purchased CS6 Design & Web premium for students for WINDOWS. Now I want to buy a macbook. Can I download the installation files for MAC OS X with my licensed serial number for free?

    2012 I purchased CS6 Design & Web premium for students for WINDOWS. Now I want to buy a macbook. Can I download the installation files for MAC OS X with my licensed serial number for free?

    Hi There,
    We would like to inform you that you have got the serial number for Mac, it would not work on Mac machine as it is OS specific.
    If you wish you use a mac machine that you can swap the platform please refer the below mentioned link.
    Link: Order product | Platform, language swap.
    Contact support via : Contact Customer Care
    Thanks,
    Atul Saini

  • CS6 Design & Web Premium "Program Launching Problem"

    II purchased CS6 Design & Web Premium in September and have been using the program ever since and everything was working fine until this week when I tried to launch Photoshop, InDesign, Dreamweaver, etc. and I got the following message:
    “The procedure entry point GetLogicalProcessorInformation could not be located in the dynamic link library Kernal32.dll”.
    Consequently, the majority of the programs won't operate at all because of this. I've tried uninstalling and reinstalling CS6 and also using the Adobe CC Cleaner Tool. Also, I've reinstalled Windows and even replaced my Processor thinking that might be the issue but nothing has fixed the problem. NOTE: By the way, I also own CS5.5 Design and Web Premium and everything works fine.
    Now I'm getting the message when I try to launch Illustrator that I'm only using a "Trial Version" and I have to sign in.
    Please help me. I really need to use CS6.
    Bill

    Kubins I would recommend reviewing your installation log to determine the exact error message.  The Adobe Support Advisor has been discontinued.
    You can find details on how to locate and interpret your installation log files at Troubleshoot install issues with log files | CC - http://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html.  You are welcome to post any specific errors you discover to this discussion.
    If you need to download a fresh copy of the installation files they are available at Download CS6 products.

  • How do I install and activate all my downloads for Adobe lightroom and cs6 design web premium

    how do I install and activate all my downloads for Adobe lightroom and cs6 design web premium?

    I do not provide step by step tutorials.  What aspect of installing are you having difficulty with?  Can you not locate the installations files?  Are you having an issue downloading?  Do you need to know where to find your serial number(s)?

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