Problems downloading CS6

I have tried following the email instructions for downloading CS6 but the screen directions don't always correspond to what I can see.
I have been unable to set my CS6 suite up as a consequence.
Please can you help?
Anna

Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5 | 1
Contribute: CS5 | CS4, CS3 | 3,2
FrameMaker: 12, 11, 10, 9, 8, 7.2
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

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Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Problem Downloading CS6 Design Web & Premium onto Windows

Hello, I have a problem downloading my purchased CS6 Design and Web Premium onto my windows 8.1 hard drive. After trying to download twice, I recieved several folders and something that said set-up.exe. After clicking on that I recieve this message: "Installer failed to initialize. This could be due to a missing file. Please download the Adobe Support Advisor to detect the problem." I am a college student and need access to my programs ASAP. Does anyone know the solution to this error?

Error "Installer Failed to Initialize" | Install desktop application | Windows
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Problem Downloading cs6

When I try to click on the link to download cs6 on my computer i get the following error: Adobe does not recognise you as an authorised user of this computer. I have tried contacting Adobe but so far no reply

PaulaJeanPictureArtist wrote:
I downloaded CS6, but my laptop computer could not open or read the .7z file.
You need to download both the .exe file and the .7z file to the same folder on your hard drive. You then double click the .exe file and it will do the rest.
See http://prodesigntools.com/adobe-cs6-direct-download-links.html
"For Windows, each program consists of up to two files, an .exe and a 7-Zip file (.7z). The .exe file will only work when the .7z file is also fully downloaded and resides in the same location."

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kenyon

Morning Noel and thanks for your comments. I see that we are both night owls:-)))
I agree with you...that would not be a good thing..LOL. My quandry was simply that since I did not "move" any plug-ins into the re-install of CS6 from the Cloud but simply installed and clicked on "launch"....how did the plug-ins get there? After piecing together what you and Chis told me I think I figured it out. Since, when you uninstall CS6 the original file where the program had been (Adobe Photoshop CS6) and the plug-in file inside remain intact, re-installing CS6 again (this time directly from the "cloud") installs into that same CS6 folder. Since the folder already contains a plug-in folder from the last install, it must then "initialize" (thanks Chris...I had the semantics wrong) the plug-ins that it finds already there. So, in a way I have moved or installed them at one time, just not for the latest install of the same version from the Cloud or wherever.
I keep all my original plug-in installer modules in a separate folder if I need to reinstall as well as all the license keys which always saves a headache down the road.
I was pulling my hair out...and trust me...I don't have enough left to do that..LOL...until piecing tidbits of information from you both. The inference that I had physically moved plug-ins from one folder to another is what had me stumped and a little confused since I know that I did not do that. The time lapse between the finished install alert from the Cloud intall and the time that elapsed until I pushed the "launch" button was only a few nanoseonds so not enough time to copy anything anywhere. If the plug-in folder was already there and CS6 installed to the same folder called CS6 then it all makes sense.
Thank you again for helping me to figure this all out. In the future, if I want to do a true "clean" install of the same version I will simply delete the original folder and its plug-in folder since its best to do a re-install of the plug-ins from the original plug-in modules anyway, which I keep tucked away on an external hard drive.
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Kind Regards,
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ps...my apologies if I seemed a little curt with my first reply...it was the inference that I had physically moved something from one place to another and the tihird party reference that stuck me as inappropriate. Since I had not "moved" anything anywhere and at that time had no idea why I was getting the error messages since I had simply installed and launched, the immediate assumption that I must have moved something, etc. left me a little shocked. I am not tech savy like you and Chris but I assure you that if I had "moved" a file, I would have assumed the problem was there from the get go and would not have posted the question. :-)

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I've tried several different internet connections as well. Help!

Hi Cwest8382,
Welcome to Adobe Forums.
Please use the below link to download CS6 Photoshop.
http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html
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Oh boy! Acting kind of weird seems to be an understatement, aquaequus!
What type of troubleshooting were we able to do with you? I want to make sure that we can get some sort of resolution for this problem.
It is quite possible the battery door may get your phone in working order again. I'm not sure if the store has it in stock, but it is available in our warehouse for $14.99 which can be ordered via customer service.
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Can anyone suggest how I fix things please?

Simply install the software correctly.
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