Problems downloading movies since upgrading to mavericks

Ever since upgrading to mavericks when it was first released, I have had nothing but problems downloading movies in iTunes. What normally would take no more than 30 minutes to download a movie and iTunes extras has now turned into waiting more than 3 hours with no less than 4 error messages saying iTunes cannot download the movie and I have to relaunch iTunes or reboot my entire system. It is getting quite annoying and I can't seem to find a solution.
Any help would be greatly appreciated.
Thank you in advance.

I upgraded to Mavericks on two computers and have display problems too! I have CC on one Macbook Pro (2011) and CS6 on another (2012) and I'm now almost positive my display problems are triggered by InDesign. I don't have to be doing anything special, and I don't have to be working in InDesign at the time, but InDesign has to be open and I get things like this:
Once it turns magenta or green, that's when I have to boot the system. I can still work with the glitchy display before it turns colors and if I'm still able to quit InDesign while it's glitching, the display goes back to normal. Same on both computers and the 2011 one has a new logic board in it.
At first I thought it had something to do with connecting my hard drive or my external display, but the display issues happened with both computers with nothing hooked up. Those are ruled out now. I took my 2012 computer to Apple and they told me it was a software issue and all my hardware is ok. Obviously they didn't fix the software issue because it's still happening.
This is not normal and needs to be fixed soon!

Similar Messages

  • Since upgrading to Maverick my iPhoto does not consistently download my Nikon or my Canon camera photos.

    Since upgrading to Maverick my iPhoto does not consistently download my Nikon or my Canon camera photos. Occasionally it will recognize and download photos, most of the time though it hangs in "loading" mode with nothing downloaded. I've unplugged, replugged numerous times, tried a different USB port, tried the two cameras so it's not the camera or line that's the issue, turned the computer off, turned iphoto off, turned everything else off and stil nothing. I need my photos for my work and can't get to them, this seems to be an issue with Maverick AGAIN!!! Is there a fix? HELP! Thanks!

    iPhoto Version 9.5.1
    Thank you for your help Terence. I had 140 photos on my Nikon, none were viewable in iphoto, in Image Capture 5 were viewable, 135 weren't. I tried importing one to my desktop but it remained static and didn't move over. I just deleted all the photos on my camera, took a fresh photo and after waiting a good 4 minutes finally uploaded to both iphoto and Image Capture. As this took so long for one photo I'm wondering if the memory in my computer would impact the speed. I have 350GB used and 150GB left
    By reformat the cards do you mean the flash card in the camera? I don't know how to do that, it's less that 6 months old.  

  • Problems since upgrading to Mavericks

    I am experiencing problems with CC applications since upgrading to Mavericks. Mostly Screen and display issues.
    In Photoshop, the top menu bar where the red, yellow , green window buttons normally sit has disappeared and it seems I cannot drag the window down to reveal (if that is the problem)
    In Indesign, The program opens but I cannot see any workspace at all, even when I open an existing ID file.
    Premiere Pro, Bridge,  appear to work OK
    After effects and Muse indicated both required upgrades, yet the CC application Manager does not indicate any upgrades required or available.
    I have not tried other apps.
    Is anyone else experiencing problems since upgrading to Mavericks and if so, does anyone know if Adobe are working on fixes?

    I upgraded to Mavericks on two computers and have display problems too! I have CC on one Macbook Pro (2011) and CS6 on another (2012) and I'm now almost positive my display problems are triggered by InDesign. I don't have to be doing anything special, and I don't have to be working in InDesign at the time, but InDesign has to be open and I get things like this:
    Once it turns magenta or green, that's when I have to boot the system. I can still work with the glitchy display before it turns colors and if I'm still able to quit InDesign while it's glitching, the display goes back to normal. Same on both computers and the 2011 one has a new logic board in it.
    At first I thought it had something to do with connecting my hard drive or my external display, but the display issues happened with both computers with nothing hooked up. Those are ruled out now. I took my 2012 computer to Apple and they told me it was a software issue and all my hardware is ok. Obviously they didn't fix the software issue because it's still happening.
    This is not normal and needs to be fixed soon!

  • Running the latest OS Mavericks.  8 gigs of RAM.  150 gigs free space on computer.  Problem: since upgrading to Maverick almost all applications are slow to open, and frequently many 'spinning ball' interruptions.  Repaired disk permissions - no help.

    I'm running the latest OS 10.9.1 Mavericks (late 2009 iMac).  8 gigs of RAM.  150 gigs free space on computer.  Since upgrading to Mavericks, apps are slow to open, with frequent "spinning ball" interruptions.  Repaired Disk Permissions - no help.  Repaired disk - no problems indicated.  Did notice in going to Utilities/Console that there are 4000 messages over a 3 day period.  Any suggesstions how to correct this sudden slow down, other than psychiatric help?

    Yes.  Many messages show up when I try to use Office for Mac 08.  Here's a sample (and one that repeats over and over again):
    2/11/14 1:01:16.577 PM Microsoft Word[1912]: OTAtomicAdd32 is deprecated and will be removed soon.  Please stop using it.
    Also getting many msgs when I use Chrome.

  • Since upgrading to mavericks i can't download av files

    Any help  would be appreciated. Since upgrading to mavericks av files wont download from a wildlife camera.

    tobyjug22 wrote:
    Any help  would be appreciated. Since upgrading to mavericks av files wont download from a wildlife camera.
    How are you connecting the camera to your Mac? Do you use software supplied by the camera manufacturer to do it, and if so, has that software been updated to work with Mavericks?

  • Trying to open youtube, QuickTime cannot open video.3gp, only a problem since upgrading to Mavericks

    trying to open youtube, QuickTime cannot open video.3gp, only a problem since upgrading to Mavericks, what do I need to do please ?

    You're right. It wasn't QuickTime itself. I solved all the problems myself.
    The main reason why QuickTime files weren't working was because the newest audio driver from Creative released July 2007 (using their autoupdate) is apparently for Windows Vista (it has the name Vista in the update title). Why that update showed up on my Windows XP Pro system, I have no idea. So, I went to Creative's site and got the driver before the latest release, and all works well.
    The Microsoft update (from June 2007, I noticed today, not July) is another issue. It's based around the file P17RunE.dll, which is something from Microsoft for the SoundBlaster. Not sure what it does, but I don't need it.
    Sorry for wasting all your time on a non QuickTime issue, but thanks for the help.

  • Since upgrading to Mavericks, what to do with existing Pages as opposed to new downloaded Pages?

    Since upgrading to Mavericks, I can't use Pages in the dock. Have to go to utilities to use Pages. Do I remove the old Pages from the dock and then move new Pages to dock or what?

    Calendar is a system app that lives in the Applications folder, as such it is the same app as the original Calendar.app. Pages is a new app & replaces the last version, however Apple think you may still need the old version so they moved it aside & created a new one inside the apps folder. It's unclear what is the right thing to do with the Dock icon in this case, because of the two copies.
    Both should still work, the older one has some features that the new one doesn't, so keep both around if you have a lot of Pages files, you never know when it might be needed.

  • Macbook pro running painfully slowly since upgrade to Mavericks and worse since Yosemite

    Hi, since upgrading to Mavericks my previously excellent 2011 Macbook Pro is running painfully slowly, and things have only got worse since the upgrade to Yosemite. It takes anything up to 10 minutes to get fully functional from opening the lid on standby, can take a good 5 minutes to connect to wifi, and I am getting stuck with constant spinning beach balls. I've cleaned things up, and deleted anything unnecessary so I have adequate space on the HDD but this doesn't seem to make any difference, and I'm not running any particularly memory hungry software. It was working perfectly before these upgrades and I'm really wishing I could just downgrade back to Mountain Lion now! I'm no expert so could really use some help. Do I just need more RAM or is this something more complicated?
    I've run Etresoft and here are the results (I note there is some adware listed on Safari, but I don't use it ,using Chrome and Firefox instead):
    EtreCheck version: 2.1.8 (121)
    Report generated 2 March 2015 18:26:15 GMT
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (13-inch, Early 2011) (Technical Specifications)
        MacBook Pro - model: MacBookPro8,1
        1 2.3 GHz Intel Core i5 CPU: 2-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1333 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1333 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 466
    Video Information: ℹ️
        Intel HD Graphics 3000 - VRAM: 384 MB
            Color LCD 1280 x 800
    System Software: ℹ️
        OS X 10.10.2 (14C109) - Time since boot: 11 days 21:24:0
    Disk Information: ℹ️
        ST9320325ASG disk0 : (320.07 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            Macintosh HD (disk1) / : 318.84 GB (87.34 GB free)
                Core Storage: disk0s2 319.21 GB Online
        MATSHITADVD-R   UJ-8A8 
    USB Information: ℹ️
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Inc. BRCM2070 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Library/Extensions
        [not loaded]    com.joshuawise.kexts.HoRNDIS (6 - SDK 10.6) [Click for support]
    Problem System Launch Agents: ℹ️
        [killed]    com.apple.AirPlayUIAgent.plist
        [killed]    com.apple.CallHistoryPluginHelper.plist
        [killed]    com.apple.CallHistorySyncHelper.plist
        [killed]    com.apple.cmfsyncagent.plist
        [killed]    com.apple.coreservices.appleid.authentication.plist
        [killed]    com.apple.EscrowSecurityAlert.plist
        [killed]    com.apple.pluginkit.pkd.plist
        [killed]    com.apple.printtool.agent.plist
        [killed]    com.apple.recentsd.plist
        [killed]    com.apple.SafariNotificationAgent.plist
        [killed]    com.apple.sbd.plist
        [killed]    com.apple.scopedbookmarkagent.xpc.plist
        [killed]    com.apple.security.cloudkeychainproxy.plist
        13 processes killed due to memory pressure
    Problem System Launch Daemons: ℹ️
        [killed]    com.apple.AssetCacheLocatorService.plist
        [killed]    com.apple.awdd.plist
        [killed]    com.apple.ctkd.plist
        [killed]    com.apple.diagnosticd.plist
        [killed]    com.apple.emond.aslmanager.plist
        [killed]    com.apple.icloud.findmydeviced.plist
        [killed]    com.apple.ifdreader.plist
        [killed]    com.apple.nehelper.plist
        [killed]    com.apple.periodic-daily.plist
        [killed]    com.apple.periodic-monthly.plist
        [killed]    com.apple.periodic-weekly.plist
        [killed]    com.apple.sandboxd.plist
        [killed]    com.apple.softwareupdate_download_service.plist
        [killed]    com.apple.tccd.system.plist
        [killed]    com.apple.wdhelper.plist
        [killed]    org.cups.cupsd.plist
        16 processes killed due to memory pressure
    Launch Agents: ℹ️
        [running]    com.brother.LOGINserver.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2.Agent.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [running]    com.akamai.single-user-client.plist [Click for support]
        [failed]    com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [failed]    com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Click for support]
        [failed]    com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support]
        [failed]    com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support]
    User Login Items: ℹ️
        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        FlowSync    Application  (/Applications/FlowSync.app)
        Google Chrome    Application Hidden (/Applications/Google Chrome.app)
    Internet Plug-ins: ℹ️
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
        AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
        Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        NP_2020Player_IKEA: Version: 5.0.94.1 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        Silverlight: Version: 5.1.20913.0 - SDK 10.6 [Click for support]
        JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
    Safari Extensions: ℹ️
        Searchme  [Adware! - Remove]
        RoboForm
    3rd Party Preference Panes: ℹ️
        Akamai NetSession Preferences  [Click for support]
        Flash Player  [Click for support]
    Time Machine: ℹ️
        Skip System Files: NO
        Mobile backups: ON
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 318.84 GB Disk used: 231.50 GB
        Destinations:
            Time Machine [Local]
            Total size: 500.10 GB
            Total number of backups: 13
            Oldest backup: 2014-02-24 23:22:29 +0000
            Last backup: 2015-02-09 22:20:02 +0000
            Size of backup disk: Too small
                Backup size 500.10 GB < (Disk used 231.50 GB X 3)
    Top Processes by CPU: ℹ️
            11%    WindowServer
             1%    launchd
             1%    Safari
             0%    Google Chrome
             0%    NotificationCenter
    Top Processes by Memory: ℹ️
        219 MB    firefox
        112 MB    Google Chrome
        56 MB    systemstatsd
        47 MB    Finder
        43 MB    WindowServer
    Virtual Memory Information: ℹ️
        52 MB    Free RAM
        957 MB    Active RAM
        920 MB    Inactive RAM
        1.23 GB    Wired RAM
        58.33 GB    Page-ins
        1.38 GB    Page-outs
    Diagnostics Information: ℹ️
        Mar 1, 2015, 03:19:06 PM    /Library/Logs/DiagnosticReports/Google Chrome_2015-03-01-151906_[redacted].cpu_resource.diag [Click for details]
        Mar 1, 2015, 01:18:49 PM    /Library/Logs/DiagnosticReports/firefox_2015-03-01-131849_[redacted].hang
        Mar 1, 2015, 01:17:11 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-03-01-13 1711_[redacted].crash

    Use the link below to remove CleanMyMac2.
    http://macpaw.com/support/cleanmymac/knowledgebase/how-to-uninstall-cleanmymac-2
    Then, review the options below to determine which method is best to remove the Adware installed on your computer.
    The Easy, safe, effective method:
    http://www.adwaremedic.com/index.php
    If you are comfortable doing manual file removals use the somewhat more difficult method:
    http://support.apple.com/en-us/HT203987
    Also read the articles below to be more prepared for the next time there is an issue on your computer.
    https://discussions.apple.com/docs/DOC-7471
    https://discussions.apple.com/docs/DOC-8071
    http://www.thesafemac.com/tech-support-scam-pop-ups/

  • Unable to print with HP Color LaserJet 2605dn since Upgrading to Mavericks

    Since upgrading to Mavericks, I've had nothing but problems printing to my HP Color Laserjet 2605dn.
    I'm having this problem on both my iMac and my MacBook Pro.
    I get errors like:
    "unable to write pirnt data broken pipe"
    "unable to send data to printer"
    "printer not connected"
    I've been reading responses to others with similiar issues and I've tried
    deleting and re-adding my printer.
    reseting my printing system
    Installing Guenprint.
    re-adding my pirnter with a generic PCL driver.
    None seem to correct the problem.
    This problem happens both when connected directoy with USB and when connected through the network.
    I have no problem printing with my work (Wondows) laptop.
    Any help would be appreciated.

    Thanks, a brody.
    Yesterday (before I read your response), I downloaded the latest firmware (20140413.) (What do they say about great minds?)
    I thought the issue may have been resolved.
    I was finally able to print my bank statement on both the iMac and MacBook.
    Today, I'm back to the the same issues.
    Very frustrating, even though I've had the printer for five years, I've printed less than 20,000 pages.
    In my mind, it's pointing more and more towards a hardware issue.

  • CC 7.1: Ridiculous render times since upgrading to mavericks

    This is my first time editing a project in Premiere Pro CC7.1 since upgrading to Mavericks. Playback was running very glitchy while trying to play a very simple composition imported from AE. Just a basic motion graphic, nothing too heavy. My computer froze and reset 2 times while trying to play it before rendering, so I am now rendering the sequence to see if this will solve the issue and it's rendering 1 frame every 15-20 seconds.
    In the past this same operation would have taken 10-15 seconds total to render.
    I'm using a brand new MacBook Pro Retina 15" 2.7GHz with 16GB of RAM.
    Has anyone else had this issue and/or any suggestions on how to fix it?
    Thanks in advance!!

    I have been seeing this and a wide variety of similar problems - the Adobe-Mac community appears to be exploding on the issue of CC and Macs/Mavericks esp. in the last few weeks. A ton of problems people are having after a recent update of Adobe CC program or programs. I see blame being tossed everywhere, and this doesn't look like it's going to die down and go away by itself.
    Just my .02, but...
    Every major OS upgrade is going to throw off problems with 3rd party (and even 1st party) software as developers identify and squash bugs and incompatibilities - this can take months to work itself out. And is a predicable outcome from having multiple programmers working independently on anything that works together.
    Rolling back an OS is often not a viable option. Rolling back a software update is usually easier. Messing about with lots of moving parts can easily compound a problem. So can skipping a step in a complicated set of instructions or following the wrong set of instructions.
    A recommendation based on my personal opinion & 20+ years of experience: Don't try to roll back Mavericks, but do roll back to the previous version of CC (before 7.1). If you use Time Machine (and it ran after the Mavericks upgrade and before the CC 7.1 update), this should be pretty easy to do.
    Take the time to first make a complete & manual backup of your system to an external drive (if you've got the money, a clone of your hard drive, otherwise an image of your hard drive on something other than your internal hard drive), and a separate live backup of your personal files on an external drive. Just in case...
    If you don't/didn't use Time Capsule or the above didn't solve the problem, then you might need to consider one of two options:
    Uninstall CC completely, and install CC 'one version' prior to the one that gave you problems. So if you're using Pr 7.1, go back to 7.0. Here's instructions on how to completely remove CC: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html and here's instructions for how to get an older version of a CC program: http://helpx.adobe.com/creative-cloud/kb/download-previous-versions-creative-applications. html or http://www.adobe.com/support/downloads/product.jsp?product=98&platform=Macintosh
    Rollback the OS to Mountain Lion, but recognize this isn't a trivial exercise and may result in compounding problems, esp. if you ignore a first step of taking a complete backup and/or don't follow the instructions to the letter. Here's a tutorial: https://discussions.apple.com/docs/DOC-6162
    Here's a related thread (one of many) with useful info: http://forums.adobe.com/message/5983648#5983648
    Like brain surgery (which I've had!), results can vary from one system to another, and you need to own treating every computer as a unique entity. It's hard to exactly replicate a problem even with identical hardware and software/OS. That's another way of saying that all of this is not an iron-clad fix for your problems (my disclaimer) - use at your own risk.
    And when you're out of the heat of the moment, please take this opportunity to learn the lesson of backup (that 97% of computer users haven't), and recognize that Time Machine is so very worthwhile to have in your wheelhouse.
    Those of us in production environments (or not) can certainly choose to play the blame game, but imo these problems are a result of all our choices:
    Apple for not allowing more extensive beta testing
    Adobe for not taking full advantage of said beta testing
    Power/production users for upgrading anything in a production environment before a) enough time has gone by that show-stopper problems are both identified and resolved and/or b) deploying on a non-production machine and fully testing before trying it out on a production machine.
    Being in a production environment to me equates to balancing a need for current software/features against having a stable working environment. I generally put more emphasis on the latter. This is another lesson to learn once you're beyond the heat of the moment and to then keep in your wheelhouse.
    And please Adobe:
    Own the problem (even if you don't publicly admit it here or anywhere else - I'm personally fine with that)
    Don't point fingers, it stirs a pot not worth stirring
    Figure out the problem and fix it! It's gonna take time, so please get started if you haven't already.
    Giving us progress updates would be nice, but if that's too hard or reputationally risky, skip that but keep working on fixing the problem. Please?

  • My video call icon on facebook chat has disappeared since upgrading to mavericks, any ideas anyone?

    Since upgrading to Mavericks about a month ago, my video chat icon has disappeared from Facebook chat - I can't think of any other reason for this problem other than the upgrade to Mavericks. Any ideas anyone?

    I'm also dealing with some slowness since moving to Mavericks — but mainly with regard to long lag times with the Finder when I go to rename files, move files, or delete files.
    Could it be any of the following? (which came up red)
    Startup Items:
              CiscoVPN: Path: /System/Library/StartupItems/CiscoVPN
              AltirisAgent: Path: /Library/StartupItems/AltirisAgent
              Jaksta: Path: /Library/StartupItems/Jaksta
              NortonMissedTasks: Path: /Library/StartupItems/NortonMissedTasks
              SymAutoProtect: Path: /Library/StartupItems/SymAutoProtect
              SymProtector: Path: /Library/StartupItems/SymProtector
    Kernel Extensions:
              com.Cycling74.driver.Soundflower          (1.6.6)
              com.splashtop.driver.SRXDisplayCard          (1.6 - OS X 10.7.6)
              net.telestream.driver.TelestreamAudio          (1.0.5 - OS X 10.6.10)
              com.splashtop.driver.SRXFrameBufferConnector          (1.6 - OS X 10.7.6)
    Problem System Launch Daemons:
              [failed] com.apple.wdhelper.plist

  • My Mac has gone really slow since upgrading to Mavericks. Any suggestions as to how to speed things up again?

    My Mac has gone really slow since upgrading to Mavericks. Any suggestions as to how to speed things up again?

    First, back up all data immediately unless you already have a current backup. If you can't back up, stop here. Do not take any of the steps below.
    Step 1
    This diagnostic procedure will query the log for messages that may indicate a system issue. It changes nothing, and therefore will not, in itself, solve your problem.
    If you have more than one user account, these instructions must be carried out as an administrator.
    Triple-click anywhere in the line below on this page to select it:
    syslog -k Sender kernel -k Message CReq 'GPU |hfs: Ru|I/O e|find tok|n Cause: -|NVDA\(|pagin|timed? ?o' | tail | awk '/:/{$4=""; print}' | open -ef
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    Launch the Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    Paste into the Terminal window (command-V). I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key.
    The command may take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear.
    A TextEdit window will open with the output of the command. Normally the command will produce no output, and the window will be empty. If the TextEdit window (not the Terminal window) has anything in it, stop here and post it — the text, please, not a screenshot. The title of the TextEdit window doesn't matter, and you don't need to post that.
    Step 2
    There are a few other possible causes of generalized slow performance that you can rule out easily.
    Disconnect all non-essential wired peripherals and remove aftermarket expansion cards, if any.
    Reset the System Management Controller.
    Run Software Update. If there's a firmware update, install it.
    If you're booting from an aftermarket SSD, see whether there's a firmware update for it.
    If you have a portable computer, check the cycle count of the battery. It may be due for replacement.
    If you have many image or video files on the Desktop with preview icons, move them to another folder.
    If applicable, uncheck all boxes in the iCloud preference pane. See whether there's any change.
    Check your keychains in Keychain Access for excessively duplicated items.
    Boot into Recovery mode, launch Disk Utility, and run Repair Disk.
    If you have a MacBook Pro with dual graphics, disable automatic graphics switching in the Energy Saverpreference pane for better performance at the cost of shorter battery life.
    Step 3
    When you notice the problem, launch the Activity Monitor application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Activity Monitor in the icon grid.
    Select the CPU tab of the Activity Monitor window.
    Select All Processes from the View menu or the menu in the toolbar, if not already selected.
    Click the heading of the % CPU column in the process table to sort the entries by CPU usage. You may have to click it twice to get the highest value at the top. What is it, and what is the process? Also post the values for User, System, and Idle at the bottom of the window.
    Select the Memory tab. What value is shown in the bottom part of the window for Swap used?
    Next, select the Disk tab. Post the approximate values shown for Reads in/sec and Writes out/sec (not Reads in andWrites out.)
    Step 4
    If you have more than one user account, you must be logged in as an administrator to carry out this step.
    Launch the Console application in the same way you launched Activity Monitor. Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
    View ▹ Show Log List
    from the menu bar.
    Select the 50 or so most recent entries in the log. Copy them to the Clipboard by pressing the key combinationcommand-C. Paste into a reply to this message (command-V). You're looking for entries at the end of the log, not at the beginning.
    When posting a log extract, be selective. Don't post more than is requested.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some personal information, such as your name, may appear in the log. Anonymize before posting. That should be easy to do if your extract is not too long.

  • Mail not receiving emails since upgrading to Maverick

    I have been having nothing but issues using the Mail program since upgrading to Maverick earlier this year.  I can't get my incoming emails to sync normally (I have multiple different accounts set up from different servers), sometimes they come in with no issues and other times they don't show up for hours or after I manually restart the program/computer.  I know there is a huge delay because they come in on my phone and iPad without any issues.  This is a huge problem for me since I use Mail for all my work emails and I can't log into all the different web applications easily.  Can anyone give me any suggestions??  I've tried taking the accounts offline and then resyncing them and sometimes it works but lately it isn't doing the trick either.    Here is my mail version I'm using :  Version 7.3 (1878.6)  and I'm in OSX 10.9.5  I haven't upgraded Yosemite because my last upgrade to Maverick was such a headache...  Please help!!!

    Hey there lasmith4,
    I see that you are experiencing some issues with troubleshooting Mail on your Mac. Here is an article that should be able to take you through some more relevant troubleshooting steps for this issue:
    OS X Mail: Troubleshooting sending and receiving email messages - Apple Support
    http://support.apple.com/en-us/TS3276
    Thanks for being a part of the Apple Support Communities!
    Regards,
    Braden

  • Can't access Time Machine files since upgrading to Mavericks

    I have searched the community and found that people have experienced issues backing up to Time Machine since upgrading to Mavericks, but my problem appears slightly different from the ones I've found.  I can see that my Time Machine is actually backing up since the upgrade as it was before the upgrade.  The issue I'm having is that I can't access the backed-up files in any way. 
    When I try to open time machine it launches the "space view" with all of the historical tabs lined up for me to scroll through, but imediately closes that window and gives the error message: "Can't connect to a current Time Machine backup disc".  It's so weird, because it says that there have been backups completed since the upgrade (most recently this morning).  If it wasn't writing to the disc, it would have showed me an error of some sort.
    What I am, specifically, trying to accomplish is that I need to restore some iTunes playlists that I somehow managed to delete this past weekend.  I figured that I would easily be able to access the library file that contains the playlists from Saturday morning, when I KNOW that playlist was still there, and just restore it.  Now that I am seeing that I can't access any of my time machine files, I'm realizing that I have an even bigger problem, and that all of my files are, essentially, going without backup at this time (assuming I can't access the files that have already been backing up).
    If anyone has some insight as to how I can fix this problem, I would greatly appreciate it.

    Hi John, (The above was for your attention) I'm 72 and must've hit the wrong button!!!
    I followed your instructions to the letter, but sadly, no success...all my backups are showing on the TM external HD, but I cannot access them after instsalling 'Mavericks'
    I spent the entire day on and off the phone with Applecare (they are very nice, and I'm sure they know most of the stuff needed; but not this problem. They are phoning back tomorrow as the senior chap was not available.
    I love my apple products, and like you, have been using their gear for well over 25 years...not studying the things, but using them all the way through.
    My present Mac,  a 24" iMac is nearly 7 years old, bought on December 11th 2007, and this is the first time I have had a significant problem, and never a virus..got bless em!. I bet there are not many Windows users around who can say the same!
    However, if I cannot access my backups, I'm a bit lost, as all my accumulated stuff is there!
    I guess the worst case scenario is that I revert to OS X 10.7.5, and wait 'til the bugs are ironed out in Mavericks....Ho Hum
    Message was edited by: briinoz

  • Cannot Access Disks on Time Capsule Since Upgrading to Mavericks

    Hey folks...
    So I've had this set up for several years, and it's worked out well. I have a time capsule with an external (self-powered) harddrive connected to it via USB. I usually access it via ethernet as the connection is more speedy than wifi, and my laptop generally remains stationary. For what it's worth, I'm using a Macbook Pro (mid-2010), with the original time capsule (500gb) as well as a connected Western Digital (1tb) external harddrive.
    Since upgrading to Mavericks, however, I have not been able to consistently access the remote disks, either by wifi or ethernet connection.  The time capsule shows up under my "shared" section of the finder window, but the drives (which are usually visible and accessible from within the time capsule) are not there. Strange enough, when I go into my Airport Utility for Time Capsule preferences, the disks are visible under the "disks" section.
    The time capsules' firmware is up to date, as well as the laptop's. I have tried reseting the time capsule as well as my computer in addition to simply unplugging/plugging it back in. I was able to access the disks on a fluke once in the last few days, but after moving the computer away from it's standard spot, the disks are once again no longer accessible.
    I had Server 2.0 but am unable to use it since upgrading the OS and haven't purchased Server 3.0. Any suggestions for solutions? Could residule configurations having to do with the Server functionality be affecting it? I'm guessing it is something to do with Mavericks.  Thanks for any help or feedback.
    Mitchel

    I don't have a guaranteed solution to your problem, just some suggestions:
    1) Try powering down the Time Capsule for at least 15 minutes, then plug it in again and see if it works better.
    2) If you suspect that heat might be a problem, try raising the Time Capsule to give better air flow below it.  I have mine on an inverted plastic-coated-wire basket of the type used to organize kitchen drawers.
    3) If AirPort Utility can "see" the Time Capsule, you should be able to use the "archive" function (in the Disks panel, Disks tab) to write the disk's contents to a drive connected to the Time Capsule's USB port.
    4) In the worst case, you should be able to access the files on the Time Capsule's disk by opening up the Time Capsule, removing the disk drive, mounting the drive in an external enclosure, and attaching the enclosure to your Mac.

Maybe you are looking for