Problems Downloading Photoshop Elements 10

I just purchased Photoshop Elements for my new iMac. When I go to order history I see the purchase there and click on download and then it says I have no downloads. Any suggestions?

Where did you buy it? From Adobe? You can just download the trial and enter your serial number.

Similar Messages

  • Problem downloading photoshop elements 11

    How can I download photoshop - I am getting error message 1935 right at the end of the download and then it reverses all download actions and leaves file empty with no access to the program?  I have tried several times and using both methods of download shown against my order on the Adobe website?
    It appears to relate to an assembly component.

    if you follow all 7 steps, you can dl a trial via one of the links on this page:  http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm l
    and activate with your serial number.
    if you have a dl problem, you didn't follow all 7 steps.  typically, failure to meticulously follow steps 1,2 and/or 3 is the problem.

  • Problems downloading Photoshop elements 11 onto Mac running snowleopard

    please can anyone help me with this problem
    entered the redemption code on adobe website, and then received the Serial Number for photoshop elements 11
    then clicked on the download file, which sent me to Arvato link for zip file
    downloaded the zip file, but it then will not open, so can't complete the download.
    what hapened to buying software on Discs !!
    i've now wasted 2 hours trying to sort this out, so would greatly appreciate some advice
    thanks
    Reply
    |Edit
    |Delete
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    if you follow all 7 steps you can directly download a trial here:  http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm l
    and activate with your serial number.
    if you have a problem downloading, you didn't follow all 7 steps, or your browser does not accept cookies. 
    the most common problem is caused by failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com). 
    failure to obtain that cookie results in an error page being displayed after clicking a link on prodesigntools.com

  • Problem downloading Photoshop Elements 12

    I was told my a chat rep to uninstall Elements 12 because it was not working correctly and to reinstall.  I have been trying to do this and I run into a dead end.  I can explain more if someone answers.

    Please try downloading PSE13 from:
    https://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html
    Thanks,
    Anwesha

  • I am having problems downloading Photoshop Elements 12

    can not download?

    You can try to download the trial version of the software directly thru the page linked below.
    Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
    Photoshop/Premiere Elements 12:
    http://prodesigntools.com/photoshop-elements-12-direct-download-links-premiere.html

  • Having problem downloading photoshop elements 13 on my mac.

    just purchased photoshop elements 13 for my mac. now i'm going to finish the install and its telling me my adobe password is incorrect. i logged on to adobe and change my password and still won't accept it.

    Adobe applications do not have password access.  It is most likely your Mac security requieing you to grant permission  - use your Mac password.

  • Problems downloading Photoshop Elements 9 software to my new computer using Windows 8

    Can someone please assist me in getting my software to work on my new computer.
    I have installed the disc...... almost at the end of installation the computer froze and eventually after a couple of hours, I removed the disc and interupted the installation.  I switched the computer off and restarted. I then tried to uninstall.... but then was prompted to put the disc back in to unistall, but the program looked like it was trying to install again!
    Eventually after waiting for about half an hour, nothing was happening and i have given up.  I just want to use my software! 
    i then went into the Control Panel>All control panel Items>troubleshooting> selected> system and security> fix problems with windows update - now I can actually open the photoshop version.... but when I trying to do something to the photo, an error appeared and shut down the photoshop!
    Basically can I use this software with my new windows 8 computer?  If not is it possible to download and pay for an upgraded version so I can use with Windows 8?
    Any assistance would be much appreciated.

    Hi There
    Thanks for your reply.  The error messages i can find are as follows:-
    ERROR 1705. A previous installation for this product is in progress. You must undo the changes made by that installation to continue.  Do you want to undo those changes?
    YES or NO
    then I found this
    Files that help describe the problem
    Files that help describe the problem:
      C:\Users\Julie Greig\AppData\Local\Temp\WER2383.tmp.appcompat.txt
      C:\Users\Julie Greig\AppData\Local\Temp\WER2931.tmp.mdmp
    but when I map to the above locations they don't exist in my view!
    This is very frustrating
    I have just done what you suggested to turn off the UAC and turned off the security.  when you say run as admin - what do you mean?
    Thanks again for any response.

  • Problem downloading Photoshop Elements with IE10 [was: photo shop elements]

    I am trying to install Photo Shop Elements on my computer which has Windows 7 and IE9 and it keeps telling me I need IE4 or higher to install it and quits the installation. Can anyone help me with this?

    It's a well known issue with the Adobe website and IE10.
    The website script has a bug which seems to think IE10 is IE1 (which is hopelessly out of date). So the download quits. Has been repeatedly reported to Adobe but not fixed - or even acknowledged by Adobe - yet.
    Workarounds:
    Use Compatibility View in IE10 (change to IE9) to fool Adobe's website to think you're using IE9
    Use a different browser.

  • Download problems with photoshop elements

    i bought photoshop elements 11 today and it won't download. I want my money back if it can't be done tonight
    as I am on a photo course

    You can try to download photoshop elements 11 from : http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm l
    Please follow the steps mentioned in Very Important Instructions given on the page before clicking on download link

  • Download problem with photoshop elements

    I'm having difficulty downloading photoshop elements, I get an error message saying 'the identity of the developer cannot be trusted' any help? Thanks in advance

    Access to Adobe servers is required. You may need to temporarily disable internet security/anti-virus-firewall until installation is complete. Keep all other browser windows except Adobe pages closed. Try an alternative link and validate with your 24 digit serial number - click here for PSE downloads

  • Downloading photoshop elements 11 problems.

    I am unable to download th recently purchased photoshop elements 11 program.  I have tried both options.,

    Hi paslawski-2,
    Are you getting any error while downloading Photoshop Elements 11.
    Regards,
    Abhijit

  • Problem finding a website to download photoshop elements 8 and 10

    Does anybody know where I can download Photoshop Elements 10 from.  I have the install disk and s/n, but my built in DVD player is not working.  I would actually prefer Elements 8 but I understand it is no longer available.
    Thanks

    http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-7-8-9-downloads.html
    http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html

  • I have tried to download Photoshop Elements 10 three times now and it has crashed every time???

    I have tried to download Photoshop Elements 10 three times now and it has crashed every time.  I checked my settings and the format on my computer is Max OS Extended.  I read that 3 other people were having the same problem.  Did anyone figure out how to fix this or does Photoshop Elements not run on Mac OS X?
    Exit Code: 7
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 9 error(s), 8 warning(s)
    WARNING: DS013: Payload {0175676F-8C92-49F2-9131-D0D6AD654B41} AdobeHelp 3.4.0.0 is already installed and the session payload {EB3A47AA-B4E2-4857-A69C-92A6E097F24C} AdobeHelp 3.5.0.0 has no upgrade/conflict relationship with it.
    ERROR: DS013: Verifying payload integrity : Failed with code 1
    WARNING: DW034: Warning: {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 will not be repaired, due to updated patch of the payload and one of the top level payload is being installed.
    WARNING: DW034: Warning: {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 will not be repaired, due to updated patch of the payload and one of the top level payload is being installed.
    ----------- Payload: {68FE2517-2E45-4B03-8241-D0634F43878B} Smartsound1 1.0.0.0 -----------
    ERROR: DW006: Apple Package failed to install successfully.
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - Smartsound3: Install failed
    ERROR: DW050:  - Photoshop Camera Raw for Elements 10: Install failed
    ERROR: DW050:  - Smartsound1: Install failed
    ERROR: DW050:  - Adobe Premiere Elements 10: Failed due to Language Pack installation failure
    ERROR: DW050:  - Adobe Premiere Elements 10_LangPacken_US: Install failed
    ERROR: DW050:  - Smartsound2: Install failed

    Sfasolo it appears you are installing Photoshop Elements as opposed to downloading Photoshop Elements.  For the error you have described I would recommend reviewing Updated installation instructions | Premiere Elements 10 | Mac OS - http://helpx.adobe.com/premiere-elements/kb/updated-installation-instructions-premiere-ele ments.html.

  • How can I successfully download Photoshop Elements 7.0?

    Sorry if there is a question like this already.
    I got a new laptop today. I downloaded all my software and transferred my files. However I have been unsuccessful to download Photoshop Elements 7. I have the disk and I have it installed in my old laptop. I have not had a problem with installing it before aside from it taking too long now and then.It always stops downloading when it is installing the background pictures. It specifically stops when it is installing the Grass Mat. jpeg or the Hand Made Paper01.jpeg.
    I get the error message "error 1305. Error reading from file C:\ProgramData\Adobe\Photoshop Elements\7.0\Photo Creations\backgrounds\ (Grass Mat.jpeg/Hand Made Paper01.jpeg). Verify if the file exists and that you can access it."
    I followed the troubleshoot Adobe offers for this error without success. When I tried to install it from my desktop,but the file Data1 or something couldn't be copied because my laptop could not read it. I tried taking out the disk and putting it in again, I tried manually downloading from 'Computer', and I have also temporarily turned off my anti-virus protection.
    I have only fixed the error once the first time when I clicked on the jpeg file it requested (though no photo could be shown so I guess no access?) , but then it got stuck on another jpeg. I need help! I really would love to have this installed.

    Elements 7 is an ancient version but there is a download link available here
    http://prodesigntools.com/direct-download-links-for-lightroom-3-and-photoshop-elements-8.h tml/comment-page-1#comment-2174
    You must follow the Very Important Instructions on that site first before you click the download links.
    Alternatively you can upgrade to the current version Elements 12 for US$79.99.
    http://www.adobe.com/products/photoshop-elements/buying-guide.displayTab3.html

  • Problems installation Photoshop Elements 8 on Windows 7

    I tried to install Photoshop elements 8 on my Windows 7 computer, but the installation gives a failure after a certain time. A file "...cab" is not working and may be corrupt ( exact failure code I can give, if necesary). Is there any possibility to get this file or the program Photoshop Elements 8 as download file so that I can complete the installation? Thank you in advance for your answers. 

    Hello,
    I just got the same problem already some time ago when I tried to install this programm in my computer. At that time (March 2012) the program crashed my computer, I had to reinstall all the Software completely including system software. The program I purchased in December 2011 from Amazon together with a Reflecta crystal Scan slide scanner as bundle, so I thought it will work.
    I will try to install the program from the download link you gave me, in case it does not work, what can I do next without having to buy a newer version?
    Regards
    Franz-Josef Laven
    Date: Tue, 6 Nov 2012 14:57:39 -0700
    From: [email protected]
    To: [email protected]
    Subject: Problems installation Photoshop Elements 8 on Windows 7
    Re: Problems installation Photoshop Elements 8 on Windows 7 created by Jeff A Wright in Downloading, Installing, Setting Up - View the full discussion
    You can download a fresh copy of the install files by following the directions listed at http://prodesigntools.com/direct-download-links-for-lightroom-3-and-ph otoshop-elements-8.html.
    I am curious did you have this installed previously or did you just purchase a copy of Photoshop Elements 8?
    Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/4828039#4828039
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