Problems downloading picture texts

I am having trouble receiving picture messages and group texts. I get an alert that I have massage and that it is "downloading...". It can take anywhere from 30 mins to an hour to get the picture.  When I get a group text it says the same thing even with no picture attached.  This morning I received a message at 7am and it finally came through at 8:45am.  This all started about 3 weeks ago when I had a Verizon update.  I now have to turn my phone off and back on when I receive messages.  I have also had trouble sending picture messages,  I sometimes have to try 3 or 4 time to get one to go through. This doesn't happen with every message but enough to be a problem.  Please help.  I have checked my default SMS app and it is set to "messaging".  I have also checked that auto retrieve and roaming auto retrieve are selected.  Is it possible to undo the last verizon update?  Thanks in advance.

I had this happen in the past with two Android phones. For some reason, I wasn't able to send or receive multimedia text messages that had pictures or videos attached when I was at home.
When I checked into it at the Verizon Store's tech desk I was told that my phone couldn't and wouldn't send picture or video text messages over a WiFi network. I was told that it had to send/receive over the data connection only. I rightly complained, why should I waste my data allowance on this when IMO sending it via WiFi was how it should work. I was assured that those messages don't count against my data allowance but against the message plan I had at the time.
When I tried his suggestion it worked great and upon closer examination it didn't take away from my data allowance.
I don't know if all Androids are like this or just those two, and maybe yours if this is the problem, but maybe we'll find out from the Verizon Rep when they post a reply.
--Wesley

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