Problems downloading Premiere Element 12

I am from Hong Kong and I have purchased and paid for by credit card the above software from official Adobe website, however, when I attempted to download the total Four (4) files, I experienced very very slow download speed.  I managed to completely download the following, all only 1.5MB in size:
PremiereElements_12_WWEFDJ_win64.exe
PremiereElements_12_WWEFDJ_win32.7z
PremiereElements_12_WWEFDJ_win32.exe
However, I have problems downloading the final file:
PremiereElements_12_WWEFDJ_win64.7z
This is 1.5GB in size and showed me a download time of about 20 hours!
I'm using Fibre-To-The-Home 500MB Broadband Service at home so there should be no problem at all downloading only 1.5GB, it normally takes less than 5 minutes or so to download similar size files.  So I rebooted my computer several times and tried again, now Adobe is saying I'm only allowed 5 attempts to download and I have exceeded that amount!!  This is effectively blocking my download!
I would be very gratedful if you could help me rectify this problem and explain to me why the download speed is so slow!  It really should not take 20 hours to download a software!
I am using Windows 7 Home Premium (64-bit)

Go here:
http://helpx.adobe.com/uk/premiere-elements/kb/premiere-elements-10-11-downloads.html

Similar Messages

  • Download Premiere Elements 12

    I bought Premiere Elements 12 a few months ago and recently opened it to install on my laptop, problem is my laptop doesn't have a CD drive. How can I download Premiere Elements 12 without a CD drive?

    PE 10, 11, 12 - http://helpx.adobe.com/premiere-elements/kb/premiere-elements-10-11-downloads.html

  • I just downloaded Premiere Elements 9 and it will not open Help!

    I just downloaded Premiere Elements 9 and it will not open Help!

    kmeg55
    From where did you download Premiere Elements 9 at this late date? What computer operating system is it to be running on?
    Do you have the 9.0.1 Update installed?
    Adobe - Premiere Elements : For Windows : Premiere Elements 9.0.1 update
    Are you getting any display card errors?
    We have just gone down this type of road with another 9 user, so let us start with what finally seems to have worked for him.
    What video card/graphics card does your computer use? Is the driver for that card up to date according to the web site of the manufacturer of that card? If not, update the card driver. If the driver is up to date already, then delete the BadDrivers.txt file.
    For now I will assume that you are working on Windows 7, 8, or 8.1 64 bit.
    Local Disk C
    Program Data
    Adobe
    Premiere Elements
    9.0
    and in the 9.0 Folder is the BadDrivers.txt file that you delete. Make sure that you are working with Folder Option Show Hidden Files, Folders, and Drives active so that you can see the complete path shown. After you deleted the BadDrivers.txt and reopened Premiere Elements, the program will generate a new BadDrivers.txt file but now the problem should be gone.
    Please review, consider, and then let us know the outcome.
    The rationale behind deletion of the BadDrivers.txt file can be found in post 10 of the following thread
    Premiere Elements 9 Tryout Serious Display Problem
    ATR

  • Problem with premiere elements 4.0

    i am having
    problem
    with premiere elements 4.0. it keeps on crashing and when i put pictures on the timeline it comes up black. when i try to preview it either it shows black or sometimes the picture but i cant see it to delete if i wanted to. also it gave me a message something like that adbe is running low on memory and i should be caution

    This is aimed at Premiere Pro, but may help
    Work through all of the steps (ideas) listed at http://ppro.wikia.com/wiki/Troubleshooting
    If your problem isn't fixed after you follow all of the steps, report back with ALL OF THE DETAILS asked for in the FINALLY section, the questions at the end of the troubleshooting link... most especially the codec used... see Question 1

  • URL error when downloading Premiere Elements 11?

    Whenever I try to download Premiere Elements 11, after putting in my code and hitting the download button, I get an error from https://red.protexis.net/ saying "The URL you are trying to reach is not a valid URL. If you clicked on a link in an email, please check that link and try copying and pasting the full link into your browser. Otherwise, please return to the retail site and try accessing this URL again." I downloaded Photoshop Elements from the same page just fine, but for some reason, PrE won't work. I have tried restarting the computer and retyping the code, but nothing seems to fix it. I really need this program as soon as possible, is there any way to get it to download?

    Hi akarialicia,
    Please try downloading Premeire Elements 11 from : Download Premiere Elements products | 11, 10
    and check.
    Regards,
    Rave

  • How can i download premiere elements 10 and not 11?

    how can i download premiere elements 10 and not 11?

    Direct Download Link(ensure you read the very important instructions)
    Thanks
    Nikhil  

  • Can I download Premiere Elements 7 trial?

    Does anybody know where can I download Premiere Elements 7 trial? My school is using Premiere Elements 7 and I'm afraid I'm going to have compatibility issues with Elements 9 and 7.

    That might be a tough one, as PrE 7 is now two years and two versions old, I would anticipate that the trial downloads are long gone.
    Also remember, any Project done in any "trial" version will be watermarked, so you might not be happy with the results. This FAQ Entry will tell you more about the watermark.
    Good luck, and I hope that someone else might have a URL to the download, but I would not hold my breath, due to the age of that version.
    Hunt

  • How can I download Premiere Elements 11 on my new computer, since my previous computer broke down?

    This summer I bought and downloaded Premiere Elements 11 to my previous computer, which a few months later broke down.
    How can I download Premiere Elements 11 to my new computer?
    In my Adobe account, I see the product listed with the serial number - but the specific download is "not applicable"...

    Klavs Hansen
    Did you download and purchase the original installation files from Adobe? Did your old computer have a Windows operating system? Does your new computer have a Windows operating system?
    I suggest that you contact Adobe via its Adobe Chat
    http://helpx.adobe.com/contact.html?product=premiere-elements&topic=downloading-installing -and-setting-up
    When the link opens, click on "I still need help." to bring up the Adobe Chat.
    Alternatively, you could download the files from the following and then insert your purchased serial number.
    http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm l
    Read the instructions carefully. In such a try, I am assuming that both old and new computers involve the Windows.
    ATR

  • Can't download Premiere Elements 13 for days!

    Support won't answer. Trying to download Premiere Elements 13. Have been trying for 2 days. Finally got Photoshop Elements downloaded after 2 days. I get this message at the end of File 1:  saying it is the wrong kind of file. I do not see the .7z' extension on it. It took days to even get it downloaded.
    When I try to download file 2: it says,  "the archive part of Elements 13 is missing." You need all parts in the same file.  Have used 2 different browsers.

    You have not provided any system information or other useful details, so we can't advise.
    Mylenium

  • Download premiere elements 11 is blocked

    Hi,
    I crashed my software, so I need to download premiere elements 11. I could download photoshop elements 11 http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm l  following the instructions, but it fails, when I try do download file2 for win 64 bit. I get the "usual message"
    Access Denied
    What else can I do to get the file?

    SIH007_2010
    Have we established on what computer operating system you are running your Premiere Elements 11?
    If Mac, did you purchase the Adobe Premiere Elements 11 Editor from the Mac App Store. If so, even if you do get a download, you probably will not be able to use your purchased serial number when you go to install the program. Premiere Elements 11 Mac from Adobe is different than Adobe Premiere Elements 11 Editor purchased fro the Mac App Store.
    If your Premiere Elements 11 is on Windows and you know the steps cited in Note: Very Important Instructions, then make sure that you have antivirus and firewalls turned Off. That Adobe Download Assistant or the Akami NetSession Interface Service (especially the Akami one) is highly prone to firewall issues. The web site could be using either of the two.
    ATR

  • Where's the installer when I download premiere elements?

    I've tried downloading premiere elements 12 four times and never get an installer.
    I've tried using a different broswers and allowed pop ups like the adobe website suggests.
    Where's the installer??

    PaulHannah
    What computer operating system is involved?
    Let us cut to the core of the matter. From where are you downloading Premiere Elements 12...I would assume that this is not the tryout since it is no longer available from Adobe since it has released a new version 13 which should be the only tryout that it is making available at this time.
    Are you downloading another set of installation files from "My Orders" at Adobe or from another web site? If so, then you would be dealing with two
    files, one with an .exe file extension and the other with a .7z file extension. You DO NOT attempt to unzip these files.
    1. Make sure that you have disabled the antivirus and firewall(s) beforehand.
    2. First, double click the.exe (Adobe Application Manager) and then run it. When that is completed, then it is time to double click the .7z file (your main program file) to start the process of getting the Adobe Premiere Elements 12 Folder saved to your computer.
    3. At the end of this process, you will have an Adobe Premiere Elements 12 Folder at the computer location that you designated.
    4. You open that folder, and find the setup.exe that you double click to get the program installed on your computer.
    Just make sure that the installation files that you are using were selected for the operating system you are using.
    More details to follow if necessary.
    We will be watching for your progress.
    Thank you.
    ATR.

  • Unable to download Premiere Elements Trial

    I am having difficulty in downloading Premiere Elements 10 Trial.  I am running OS Mountain Lion for iMac.  I have checked my ISP and connection and download speed is ok.  Adobe Download Assistant installs, but towards the end of the download I get the following message:  The following disk image couldn't be opened.  Reason error - 4960.  The download assistant was extracting but nothing happened afters hours.   Any idea what is wrong.

    Hi
    Please find the download link below
    http://prodesigntools.com/photoshop-elements-10-direct-download-links-pse-premiere-pre.htm l
    Please follow the download instructions very carefully before downloading.
    Hope It Helps
    Thanks

  • How to download Premiere Elements 12? [was: douxdoux]

    I bought Adobe Photoshop Elements 12 & Adobe Premiere Elements 12 in ONE BOX, WITH CARD, NO DISC.
    I received 2 numbers to download, one for photoshop 12, the other for premiere 12.  Photoshop-download: OK.
    But there's no way to download premiere elements 12.
    Can anyone help me.
    this is my 3th day of trying, so...
    Thanks!!

    Downloads available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  12 | 11, 10 | 9,8,7
    Lightroom:  5.6| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • Audio volume problem in Premiere elements 12

    How can I reduce or increase volume in the soundtrack???

    Sorry for my English but I hope you understandthe following.
    I have for the moment no time to go through your comments and ideas, but I certainly will do the coming days.
    For good order I’ll explain my problem more in detail: (working with Window’s 7)
    When I use Tools>smartmix, I change Audio 1 in “forground”, Comments in “foreground”, Soundtrack in “Background”, Audio 2 and 3 in “Background”. So far so good!.
    Next step is: edit>preferences>audio>smartmixer, and the only thing I can change is “milliseconds (i.e. 10)”, “mix pause (i.e. 5 sec)”, and “reduce background in % (i.e. 90%)”. So far so good again!
    The volume sound  of the audio track is indeed reduced when there is a conversation in the clip, but not enough, so still too loud, certainly when the conversation stops, the volume sound is far too loud.
    What do I want:
    a)      Remain the original volume from the conversations etc. in the clip, so don’t change anything in here.
    b)      Reduce the volume to the level I like!
    I realise, this looks an easy and simple question, but I can’t fide out  hou too lower only the volume in a soudtrack!
    Waiting your reply and many thanks in advance
    Regards
    P.Gans
    Van: A.T. Romano [email protected]
    Verzonden: vrijdag 10 januari 2014 4:05
    Aan: Maauwtje22
    Onderwerp: Audio volume problem in Premiere elements 12
    Re: Audio volume problem in Premiere elements 12
    created by A.T. Romano <http://forums.adobe.com/people/A.T.+Romano>  in Premiere Elements - View the full discussion <http://forums.adobe.com/message/5999094#5999094

  • Downloading Premiere Elements 11

    My computer crashed and I am in the middle of a project and I am trying to download Premiere Elements 11 on my laptop and it keeps pausing at 18% and will not continue.  Is Premeire Elements compatable with Windows 8

    From where exactly are you downloading the software ?
    You can download the software as trial from Adobe.com and then serialize it else you look for the direct download from http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm l (Read the very important section to avoid error)

Maybe you are looking for