Problems downloading with the Adobe Download Assistant behind a proxy

I'm attemtping to use Adobe Download Assistant from behind a proxy (specifically, one created by an IronPort data appliance). Is there a way to set proxy information within Adobe Download Manager? It doesn't seem to be pulling my system's settings, so attempting to download a product results in 101 errors no matter the destination.

Branched this out to a separate discussion.
The Adobe Download Assistant will use the proxy configuration for your computer. If it is being blocked then please ensure that your proxy is configured to allow the Adobe Download Assistant to connect to the Internet.

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I am facing difficulties downloading with the Adobe Download Assistant.

I'm having the same troubles... can not install Flash Professional.. had no issues installing many others packages a couple weeks ago.
been trying since yesterday to get this installed and just keep getting errors in Adobe Download Manager.
I think you guys are having problems with Akamai ... that's my 2 cents.
why aren't they fixing this?

actually Jeff, it was the Adobe Application Manager.. my mistake.
however, I get the same error as others have been seeing:
"retrying..."
"unable to reach adobe servers. Please check your internet connectiviity, firewall settings, and try again."
sometimes it will get to 1% sometimes it will get to 2% and continues with the error messages.
the pdapp logs show these.. alot:
06/03/13 14:06:36:094 | [WARN] | | ASU | PDApp | DownloadErrorVo | | | 6212 | Error has come from GDE with error type - -45 and error code - 12002
06/03/13 14:06:36:094 | [WARN] | | ASU | PDApp | DownloadError | | | 6212 | Download Error has come with GDE Error type - -45 and error code - 12002
06/03/13 14:06:41:133 | [INFO] | | ASU | PDApp | DLM.ApplicationFacade | | | 6212 | sendNotification = productSessionRetrySimulatedClickSignal, type = null
06/03/13 14:06:41:133 | [INFO] | | ASU | PDApp | DLM.ApplicationFacade | | | 6212 | sendNotification = executeCCMDownloadWorkflowSignal, type = null
06/03/13 14:06:41:133 | [INFO] | | ASU | PDApp | DLM.ApplicationFacade | | | 6212 | sendNotification = executeProdSessWorkflow, type = null
06/03/13 14:06:41:134 | [INFO] | | ASU | PDApp | DLM.ApplicationFacade | | | 6212 | sendNotification = resumeButtonSignal, type = null
06/03/13 14:06:43:259 | [INFO] | | ASU | PDApp | DLM.ApplicationFacade | | | 6212 | sendNotification = handleNativeDataSignal, type = null
06/03/13 14:06:43:259 | [INFO] | | ASU | PDApp | DLM.ApplicationFacade | | | 6212 | sendNotification = commonNativeDataHandleSignal, type = null
06/03/13 14:06:43:259 | [INFO] | | ASU | PDApp | DLM.ApplicationFacade | | | 6212 | sendNotification = handleNativeDataForCCMDownloadWorkflowSignal, type = null
when I watch the program with Process Monitor, the application just sits and spins doing this over and over:
2:08:41.3886353 PM PDapp.exe 1268 TCP Connect mycomputer:1487 -> a23-2-17-155.deploy.akamaitechnologies.com:http SUCCESS Length: 0, mss: 1460, sackopt: 1, tsopt: 0, wsopt: 1, rcvwin: 65700, rcvwinscale: 8, sndwinscale: 7, seqnum: 0, connid: 0
2:08:41.3889664 PM PDapp.exe 1268 TCP Send mycomputer:1487 -> a23-2-17-155.deploy.akamaitechnologies.com:http SUCCESS Length: 255, startime: 9242, endtime: 9242, seqnum: 0, connid: 0
2:08:41.4409076 PM PDapp.exe 1268 TCP Receive mycomputer:1487 -> a23-2-17-155.deploy.akamaitechnologies.com:http SUCCESS Length: 502, seqnum: 0, connid: 0
2:08:41.4682341 PM PDapp.exe 1268 WriteFile E:\Temp\{3F09476F-4AB7-4717-908C-4451D38F39EA}\FlashPro_12_LS16.exe.aamdownload SUCCESS Offset: 31,195,896, Length: 261,384
2:08:41.4683055 PM PDapp.exe 1268 WriteFile E:\Temp\{3F09476F-4AB7-4717-908C-4451D38F39EA}\FlashPro_12_LS16.exe.aamdownload.aamd SUCCESS Offset: 312, Length: 21
2:08:45.7597112 PM PDapp.exe 1268 QueryStandardInformationFile E:\DataCache\PDApp.log SUCCESS AllocationSize: 851,968, EndOfFile: 801,942, NumberOfLinks: 1, DeletePending: False, Directory: False
connects/disconnects from Akamai, getting basically nothing.. then logs it, and rinse and repeat.

Downloading a trial - problem with the Adobe Download Assistant

Q: What is the Adobe Download Assistant?
A: Trial versions of Adobe Creative Suite, Photoshop Elements, and Adobe Premiere Elements are downloaded using the Adobe Download Assistant — a small application that is meant to improve download reliability and avoid issues that commonly occur during large downloads, such as frequent disconnects. After the trial product is downloaded, Adobe Download Assistant should automatically start installing the product.
Q: I installed the Adobe Download Assistant, but my trial didn't download?
A: Under certain conditions, the Adobe Download Assistant installs but does not immediately start downloading the trial product. If this happens:
1. Quit the Adobe Download Assistant.
2. In your browser, return to the product trial download page on Adobe.com. Refresh the page, then click the Download now button again and follow the prompts.
Important: When you start the download, be sure to select your User folder or Desktop folder. A common cause of errors are due to attempts to download the Adobe Download Assistant to the Program Files/Applications folder. The Adobe Download Assistant only downloads the trial application files. Once the download is complete it will launch the application installer; when the installer is launched you can then choose to install the actual trial application into the Program Files/Application folder.
For more info, see
Troubleshoot Adobe Download Assistant
or
Adobe Download Assistant FAQ
Q: I've have a problem on Windows 7. The download manager just sits there, and does nothing, even after I navigate back to the trial page. It turns out that you can't install Flash in the Programs folder. You have to pick a different folder for ADA to actually work?
A: You are correct, the Adobe Download Assistant does not have sufficient permission to save files to the Program Files folder. If you run the Adobe Download Assistant as an administrator, or save to a different location (for example, in your Users folder), this should resolve the issue.
Q: When I try and download the Creative Suite Design Premium the Download Assistant opens and I log in. On the top it says "Welcome, User" but on the bottom right below the action bar for the download it says "Sign in ith your Adobe ID to continue" and the action/download bar just sits there. I have quit and restarted numerous times and even left it running all night. Nothing is working though. I have Windows 7 Home Premium and see no error messages.
A: Try opening your browser by right-clicking in the start-programs menu and select "Run as Administrator".
Q: I am trying to download the Premiere trial version onto Windows. I had no issues installing Adobe Download Assistant, however when I tried to log in, it came up with error 100, claiming it could not communicate with the internet.
A: Many of the errors which forum users are experiencing with the download process is due to trying to download to the Program Files/Applications folder. This seems to cause Error 100, 101, 107, and even problems with being able to extract the install files after the download completes. The Adobe Download Assistant is only downloading the install files. Once the download is complete it will then launch the installer. Once the installer itself is launched you can then install to the Program Files/Application folder.
Q: I've tried everything and nothing works. I'm really frustrated and I don't know what else to do. How can I download a trial?
A: Another way to get trials of Adobe software is to sign-up for a Free Creative Cloud Membership. With Creative Cloud Membership you can download full, downloadable 30-day trials of all our CS6 Master Collection straight to your desktop, and store up to 2GB of files. Alternately, you can review http://forums.adobe.com/thread/981369 which provides information on how to obtain direct downloads.

I have suddenly become computer illiterate... that's the only conclusion I can draw from my total failure to install the Premiere Pro CS6 trial version for Mac.
Step1: I downloaded the Adobe Downloader Assistant installer and installed ADA in the default location (/Applications), which then was followed by said ADA launch. I logged in, selected PP and started a 2 hrs download of a 1.7 GB file.
Step2: I come back after a while and find a nice DVD icon on my Desktop, reading PP CS6: Great! I quit ADA and open that folder, to find another folder in it, with 3 subfolders and an "Install" application. Click on it. Nada. Reclick on it. Same + an error -1704 "can't open application".
Step3-30: I am cutting a long story short, but after reading all the support threads I could find, trying to reinstall ADA on my desktop, relog on the website, restart and cancel PP CS6 download a few times (without ADA noticing that there was already a 1.7 GB corresponding to that same file), and repeatedly failed to launch the install.app, I decided to act stupidely and remove all files and go to:
Step 31: reinstall ADA, re-download PP CS6.
Step 32: I waited after the install, nothing happened so I went to the new PP CS6 "DVD" and found the "install" app, which reliably did not start anything.
Step 33: I rebooted. After the reboot, the DVD was gone, replaced by an empty folder of the same name...
Step 34: me typing all this... I am using a 2011 iMac running Lion and Creative Suite CS 5.5. Thanks for any pointers...

I'm have problems Importing with the Adobe Premiere Pro (original version upgrade

Hi all. I’m having a similar problem that I've seen posted on here but I have Adobe Premiere Pro (the first version upgrade.) I upgraded it from Premiere 5.0. Every time I try to import some Mpeg files to edit, it freezes up and crashes. I’m wondering if someone could help me. My computer specs are below:
(1) Mini-Tower mATX Chassis w/300W PS 865G Motherboard
(1) Windows XP Professional Edition with Service Pack 2
(1) Intel Pentium 4 Processor 3.2 GHz 512K 800FSB w/ HT
(1) DDR333 PC2700 Non-ECC Memory sticks (512MB x 2 and two one gigs)
(1) 120GB Ultra ATA (7200rpm) Hard Drive
(1) GeForce 4 Ti4200-8x 128MB AGP Card w/ TV-Out
Thanks,
Peter
[email protected]

Thank you Eddy. I appreciate all the help and feedback I get from the website.
Also, someone suggested I convert the Mpegs to AVI files first. What do you know about AVS Video Remaker download to use to convert it???
Thanks and Regards,
Peter Adija
Office: (704) 631-5418
Cell: (704) 315-4946
Date: Mon, 8 Jun 2009 15:20:10 -0600
From: [email protected]
To: [email protected]
Subject: I'm have problems Importing with the Adobe Premiere Pro (original version upgrade
Welcome to the forums.
Thanks for providing some of your hardware details.
Please provide http://ppro.wikia.com/wiki/Troubleshooting to help us help you.
Cheers
Eddie
>

Anyone encounter problems with the Adobe Download Asssitant?

Downloaded the Adobe Download Assistant and the trial software was to start installing automatically. This did not happen. Can anyone help?

Troubleshoot Adobe Download Assistant
http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html
You can bypass the download assistant and download the trials directly thru the site linked below. Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
http://prodesigntools.com/tag/ddl

How do I download Photoshop Elements with the Adobe Download Assistant?

It used to be pretty straight forward, you would launch ADA and it would show all the programs available for download.
Now it just shows "Products you may like", which doesn't show Elements (at least not that I can find).
So how do I get Photoshop Elements? Am I looking in the wrong place?

If you have tried a different web browser and are still facing problems please try initiating a direct download of the software by following the steps listed at http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm l. Please be advised that you need to complete the Very Important Instructions section prior to clicking on the link to download the software.

Error 101 when trying to download using the Adobe Download Assistant

What the F__K, I reisntalled windows 7, second time the same **** happen at the end, I m using a Data plan which allow me to D/L 8 GB max in one month , this happened thrice with me , this time i downloaded in my D Drive 22.7 GB of free space remaining after complete D/l , and in C Drive I ve 50 GB free space , Operating System is now Windows 8 Preview , Last two times it was on Windows 7 Ultimate, Stilll having the same Downloader is really a super slow SICK I ever experienced.. Kindly look into the matter and resolve the issue with genuine REASONS , as i already seen and read all the Forums and post regarding to this problem

These are the errors coming while I'm trying to extract the CS6 , but these error wont come while extractice indicisuals set ups of Photoshop, Dreamweaver and Flash.. so I think the problem is in CS 6 Setup, I already mentioned that I try all the thing that u have told about user permissions, I never change the permission in case while I am extracting PS, DW and Flash, so why I need to provide permission in CS 6 ??? although all permission are set to FULL CONTROL still unable to extract in any version of Windows, Also the problem is when now I am trying to Download the file again from direct link this message is coming :
Access Denied
You don't have permission to access "http://trials2.adobe.com/AdobeProducts/FLBR/4_6/win32/FlashBuilder_4_6_LS10.exe?" on this server.
Reference #18.244b3917.1347607523.5b70ac7c
Can some real Adobe professional help me out on this problem ??? Except Mr. Jeff A Wright , as I am sick of his useless solutions

I bought several eBooks for Adobe PDF download. Am I able to download with the adobe program that I

I just purchased a library worth of eBook downloads from the Nonviolent Communication Academy bookstore. I chose Acrobat PDF download, but do not know how to be sure that the books have been downloaded and saved. Do I have the Adobe program necessary to contain several eBooks? Once I close the download page, I cannot have access to it again. So, now or never. There is a storm here and with my luck the electricity will go out. Please assist me.

Which Adobe application are you trying to use?

Why are there so many other programs downloaded with the Adobe programs?

I have an older computer with only 10 GB harddrive. I keep getting programs that I don't want and can't use. When it asks if I want this or that program, I always check no. But many times there is no asking, it just downloads these programs that are taking up what little free space I have which is only 5%.

Business 101: Sell advertising via "sponsored downloads" = make more money.
There are direct downloads that don't have the unwanted "bundled" software.
Flash Player for ActiveX (Internet Explorer)
Flash Player Plug-in (All other browsers)

I have lost my installation disk for Photoshop CS6 Creative Design and am I am unable to download from the Adobe download site. The download stops before it is complete and disappears from my Downloads. I am using Windows 7 on a desktop. I do not have

What do I do?

Topic or subject titles should be clear, pertinent and concise so that individual users can tell at a glance if they can help or not.
That field is not for attempting to fit your entire question in there.
Please keep this in mind next time you post. Thank you.
Sorry I can't help with Windows.
CONFIRMING A FORUM BUG:
When I posted this, there were no replies whatsoever shown after the OP here; nor any on the Context index page.
This is a significant, most irritating time waster.

The Adobe Download Assistant has been already downloaded but after klick on it it doesn't launch. I try to start it with Win 8.1.

Why does the Download Assistant doesn't work properly with Win 8.1?

Hi,
After Adobe Download Assistant is installed, you can start it at any time and select a product to download at the bottom of the window. The list updates as new products become available to download with the Adobe Download Assistant.
Please refer : http://helpx.adobe.com/x-productkb/policy-pricing/download-assistant-faq.html#main_How_do_ I_download_a_trial_version_of_Creative_Suite_or_Elements_software_
Regards,
Rave

I cant find after efects in the adobe download assistant

i am looking for the after efects logo in all the sections and i cant find it

After Adobe Download Assistant is installed, you can start it at any time and select a product to download at the bottom of the window. The list updates as new products become available to download with the Adobe Download Assistant.
Please refer : http://helpx.adobe.com/x-productkb/policy-pricing/download-assistant-f aq.html#main_How_do_I_download_a_trial_version_of_Creative_Suite_or_E l ements_software_
Alternatively you can try downloading it from the direct download links available at : http://prodesigntools.com/adobe-cs6-direct-download-links.html
But make sure you follow the important steps mentioned on the page before initiating the download.

I open the Adobe Download Assistant and there is no Afther Effects icon

I open the Adobe Download Assistant and there is no Afther Effects icon what should i do help fast i wanna Download it!!!

After Adobe Download Assistant is installed, you can start it at any time and select a product to download at the bottom of the window. The list updates as new products become available to download with the Adobe Download Assistant.
Please refer : http://helpx.adobe.com/x-productkb/policy-pricing/download-assistant-faq.html#main_How_do_ I_download_a_trial_version_of_Creative_Suite_or_Elements_software_
Alternatively you can try downloading it from the direct download links available at : http://prodesigntools.com/adobe-cs6-direct-download-links.html
But make sure you follow the important steps mentioned on the page before initiating the download.
If you have already downloaded After Effects then you need to install the software.

The Adobe Downloader - what for a crazy product!

I tried to download something with the Adobe Downloader on three different computers, why dosen't this program work? Only every 10th person is able to download something - what for a crazy product! You Adobe programmers must be really confused people, you know that i am right!

Troubleshoot Adobe Download Assistant
Mylenium

How do you download InDesign using the Adobe Download Manager?

How do you download InDesign using the Adobe Download Manager?

With the Adobe Download Assistant installed you should be able to initiate the download at http://www.adobe.com/cfusion/tdrc/index.cfm?product=indesign. If this is not working for you then please try an alternate web browser.

Problems downloading with the Adobe Download Assistant behind a proxy

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