Problems downloding from itunes

There are some issues I been having downloading music from iTunes lately, its been going on for about a year and its getting old restoring my ipod time and time again to get everything right .. I think I am going to have to quit buying music from iTunes and but the CD from Amazon or something. It is complex in explaining but want to know if some are having the same issue.,.here goes...
I download music from iTunes and the whole playlist isn't downloaded, I get some of the songs listed in italics with an italic circle by name of some music and when I call the help desk or even try to explain, I get help but they just restore restore restore and when I leave a comment for someone to email me or comment about whats wrong nobody gets back to me ..
so I think its safe to say I am disgusted with iTunes service and think its time I just buy CDs from now on and download them like that instead of using the iTunes service until someone can come up with a reason why this happens.

The way I see it, there are only a few reasons as to why this would happen.
1) Your iPod is running out of memory space, and your software can't stinking cope. This is plausible, especially if you're using an older Mac, Windows, or Linux. My iPod does strange things to cope with a bad USB connection or low memory (such as ditching album covers, artists, and even sound layers on the audio file when it gets shoved onto the device) but it's Gen4, not 5, and it runs iOS6, so maybe yours copes by making songs in italics that act all derpy and then ditching some songs that it just can't handle.
2) As I stated above, your connection to the computer (or the Internet) could be shaky, and your device isn't responding right to the input.
To consider other options, I will need more information. How many times have you restored? How old is the device? Have you ever attempted to jailbreak? If so, did you succeed? How much data is being used on your iPod, and how much space do you have free?

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HT201272 Before backing up my old iphone4 I traded it in for an iphone5. All of the apps I purchased I had no problem retrieving from itunes with no charge but I can't download music that I have already paid for that was not backed up w/out paying again.

Before backing up my old iphone4 I traded it in for an iphone5. All of the apps I purchased had no problem downloading to my new phone from itunes with no charge, but I can't download music that I have already paid for that was not backed up w/out paying again. How can I get these songs to my new phone without having to buy them again?

Whether you can re-download music depends upon what country that you are in (and whether it remains in the store). If you don't have a Music section in the Purchased tab in the iTunes store app on your phone for re-downloading it, then do you not have you library on your computer's iTunes or on your backup of your downloads ? If not then you could try contacting iTunes Support and see if they will grant you a re-download

Problem Uploading from Itunes

Hi all. I would be so greatful for someones help. Since I bought my Ipod Video I frequesntly purchase videos from Itunes. Recently, I purchased 8 diffent videos-- ranging from television shows to movies, etc... The problem is that I cannot download anything fromthe Itunes store. Eachtime Itunes goes to download the items that I have purchased I receive an error message for each of the items as follows:
"There was a problem downloading “______”.
Parts of the file seems to be corrupted. To redownload the file, choose “Check for Purchases” from the Store menu."
The thing is that this happens with any videos that Ipurchase now, so I doubt that they are all currupted. Could this bean issue with my settings or something? MaybeI am a bit clueless, but it is quite frustrating that I have spent alot of $ on things that I can't actually watch The problem doesn't happen with regularmusic downloads.
Any help is VERY GREATLY appreciated.

Try this link
http://docs.info.apple.com/article.html?artnum=93867

Problem upgrading from iTunes 7 to iTunes 8 because of iTunes.msi

When I tried to upgrade from iTunes 7.? to iTunes 8, I was asked to locate iTunes.msi, but was unable to locate that file on my system. I cancelled out of the program install, believing that I would keep using the old version until I figured out the issue. However, doing that apparently uninstalled my previous iTunes version. Now I cannot use iTunes since the version 8 won't install, and the site doesn't seem to offer any older versions that actually work.

This error usually responds to an installer cleanup with the Microsoft Installer cleanup utility. I will give a method for full removal of iTunes and related programs, but you might get away with just doing the iTunes bits.
Download a fresh copy of iTunes and the stand alone version of Quicktime (the one without iTunes)
http://www.apple.com/quicktime/download/win.html
http://www.apple.com/itunes/download/
Download and install Microsoft Installer cleanup utility, there are instructions on the page as well as the download. Note that what you download is the installer not the program – you have to run it to install the program.
To run the program – All Programs>>Windows Install Cleanup
http://support.microsoft.com/kb/290301/
Now use the following method to remove iTunes and its components:
XP
http://support.apple.com/kb/HT1925
Vista
http://support.apple.com/kb/HT1923
*If you hit a problem with one of the uninstalls don't worry*, carry on with the deleting of files and folders as directed in the method.
When you get to deleting Quicktime files in the system32 folder as advised in the method, you can delete any file or folder with Quicktime in the name.
Restart your PC.
Run the Microsoft Installer Cleanup Utility. (Start > All Programs > Windows Install Clean Up)
Remove any references you find to the programs you removed - strictly speaking you only need to worry about those programs where the uninstall failed.
If you don’t see an entry for one of the programs that did not uninstall, look out for blank entries or numeric entries that look like version numbers e.g. 7.x for Quicktime or 1.x for Bonjour.
restart your PC
Install the stand alone Quicktime and check that it works.
If it does, install iTunes.

Problem streaming FROM iTunes to Apple TV

I recently reinstalled windows on my computer, and copied the old iTunes settings to my new installation. Everything works fine, except for streaming from iTunes to my Apple TV 2. I have no problems when using my Apple TV to select podcasts or music in the Library on my computer, they play fine. However, when I use iTunes to play these podcasts or songs on my Apple TV (using Airplay) they have constant hiccups. Every 20-30 seconds, the sound stutters. My wifi connection is not the problem, the Apple TV, computer and router are all in the same room close to eachother (and I have the maximum number of bars on my wifi connection).
I have read somewhere that it may be related to old network preferences kept by iTunes, and have tried to delete the old com.apple.iTunes.plist file, but this did not help.
Does anybody have any idea to solve this annoying problem?

I am amazed as well. I have spent days and hours trying to figure this out! I believe it is a software glitch that allows sesitivity to vary! Signal strength stays @100%, there are no other houses for 50 yards in a wooded environment and no other electronic devices to possibly interfere with the signal. With only 20 feet seperating airport and apple tv you would think it would be stable. This is more then disappointing. With my system the same thing happens as with yours?? Apple says interference but I know that is not the case. I had the same problem at 3 in the morning and this place is dead at 3 in the morning. Not even a car!! Sometimes iTunes just drops off station and apple tv stays synced can't explain that either??

Iphone5 problem - music from iTunes won't go onto phone

iphone5problems
29-Sep-2012 13:04
MY PROBLEM:
got the iphone 5 yesterday and when i connect my iphone to itunes in the capacity bar it seems to say 5.9gb of music is on my phone after ive synced it etc when i check my phone though it says ive no songs in my music library.
I bought a song on itunes on the app on my phone to see if that would atleat go into my music library and that wont either.
When i go into about it says I have 0 songs so they are obviously not hidden anywhere but they just wont go on either
Im scared this is a software problem and when i read apples warranty it said software problems are not covered even though my phones a day old and i got it for my birthday:(:(
Tried restoring phone too and it wouldnt let me restore it, it said it had to download one iphone update before it could restore and just at the end of the iphone update every time i tried the update failed so i cant even restore my phone
Any suggestions? 50 mins on the phone to apple and they werent much help
*using iphone 5 ios 6 and 10.7 itunes
*some songs on my laptop from cds/illegal downloads others downloaded from itunes NONE will go on phone

I have the same problem, when I try to sync it starts off fine (connected via USB) and after a few seconds it ejects the phone and then tells me off for disconnecting it without doing it properly. Phone works fine by itself but will not sync - this is just part of a whole host of problems I'm getting with iTunes though so I've pretty much moved onto Spotify with teh premium package as that actually works!
Will try the restart as suggested though!

Duplication when downloding from iTunes

When I down load video from ITunes it duplicates the new item and also some existing items. I now have two copies in the video folder for my tv show. Any solutions?

Have you tried restoring your phone in itunes from your most recent backup?

Problem syncing from iTunes to iPod - authorisation error.

42 of 625 songs won't transfer to iPod when trying to sync. I've got the latest version of iTunes, reset & restored my iPod & made sure my PC is authorised, but error window states "you are not authorised to play these songs on this computer". Any help would be gratefully received. Thanks.
iPod video 30GB Windows XP

Hi Firefly999,
Have you tried re-authorizing your computer? To do that:
First off, disconnect your iPod from your computer.
From the Store menu in iTunes, click on Deathorize computer....
Enter in your Apple ID & password to deauthorize ths computer.
Then, go back to the Store menu again, and this time select Authorize computer....
This time, authorize your computer.
Close iTunes and any other running applications, and save your data. Restart your computer.
After your computer has fully loaded up, open iTunes, and connect your iPod to your computer.
Try syncing those purchases to your iPod, and see if there's any difference with this problem.
-Kylene

Problem upgrading from itunes version7 to 8

Help - After downloading the version 8 software to upgrade from version 7 I rebooted my pc as requested, when i then came to open itunes it goes on to the main page and says ' creating thumb artwork processing' and then stops and crashes!! im scared i will loose all my music!! what should i do?? help?? tried reinstaling the version 8, but it does the same thing everytime?.

This error usually responds to an installer cleanup with the Microsoft Installer cleanup utility. I will give a method for full removal of iTunes and related programs, but you might get away with just doing the iTunes bits.
Download a fresh copy of iTunes and the stand alone version of Quicktime (the one without iTunes)
http://www.apple.com/quicktime/download/win.html
http://www.apple.com/itunes/download/
Download and install Microsoft Installer cleanup utility, there are instructions on the page as well as the download. Note that what you download is the installer not the program – you have to run it to install the program.
To run the program – All Programs>>Windows Install Cleanup
http://support.microsoft.com/kb/290301/
Now use the following method to remove iTunes and its components:
XP
http://support.apple.com/kb/HT1925
Vista
http://support.apple.com/kb/HT1923
*If you hit a problem with one of the uninstalls don't worry*, carry on with the deleting of files and folders as directed in the method.
When you get to deleting Quicktime files in the system32 folder as advised in the method, you can delete any file or folder with Quicktime in the name.
Restart your PC.
Run the Microsoft Installer Cleanup Utility. (Start > All Programs > Windows Install Clean Up)
Remove any references you find to the programs you removed - strictly speaking you only need to worry about those programs where the uninstall failed.
If you don’t see an entry for one of the programs that did not uninstall, look out for blank entries or numeric entries that look like version numbers e.g. 7.x for Quicktime or 1.x for Bonjour.
restart your PC
Install the stand alone Quicktime and check that it works.
If it does, install iTunes.

Airplay from itunes to zepplin air will disconnect my computer from my wireless network

Hi there,
Relatively new subject matter, so haven't been able to find much online...
I recently purchased a Zeppelin Air - for those who don't know its an ipod speaker system with airplay built in. I'm running a Windows Vista x64 machine with the latest version of iTunes.
When I open up iTunes and go to play a song, everything works fine for about 30 seconds and then the audio stops and my computer disconnects from my network. My network icon in the system tray shows disconnected and of course a new browser window won't open my home page.
I then tried using a program called Airfoil to stream Spotify to my Zepplin speakers and it works fine. Go back to itunes to test out (streaming from itunes now, and not the Airfoil program) and it makes it past a minute, but then after a few minutes it starts getting choppy. I press stop and start another song... a whole song finishes. Next song about a minute in it disconnects my computer from my home network again.
Next I open up Airfoil and have it hijack itunes rather than using the airplay feature in itunes. I make it a few minutes into one song, decide to skip to another, no problem. No disconnects.
Back to itunes, no airfoil this time, back to using the airplay feature from itunes. 25 seconds into a song, it gets really choppy, drops audio. I press stop and try another song... really choppy can't seem to keep a solid connection. I try a few songs, one makes it through, then I go back to another and my computer loses connection to my network again.
So point being is it appears to be an iTunes issue and not a Zeppelin issue. In fact this is my second Zeppelin, I returned the first one because it was having the same problems.
The only functional difference I can see is that iTunes seems to be more responsive in the congrols for pause/play/volume where as Airfoil has a slight delay. I feel that maybe iTunes is pushing too much data out for my wireless adapater to handle?
Also streaming Pandora from an ipad works no problem...
I'm going to be trying a new adapter soon, but curious to see if anyone has any insights.
Thanks,
Travis

I've narrowed down the problem to a combination of my Windows Vista 64 machine and streaming directly from iTunes.
I tested my laptop with XP and had no problems streaming from iTunes.
I then connected my Vista machine directly to the router and when streaming directly from iTunes I had all sorts of skips and pauses, but when streaming from Airplay no problem.
I attached an image of my network stats from the same song via iTunes and Airplay. The spikes in the network traffic seem to be the problem when streaming from iTunes...

Unable to purchase from Itunes as credit card processing error continues to come up

Is anyone having problems purchasing from Itunes today? I was able to easily yesterday but unable to from my Mac, from my PC or from my iPad.

You're right about the lack of support for Itunes. They say they will answer emails with support questions but its been over a week and I have yet to get a response. I was able to download a movie last night and thought the problem was resolved but am getting the same error message again today. You'd think Apple might want to resolve this as it as I am trying to spend money at the Itunes Store. The message tells me to contact Itunes -- have tried every way possible to do that and no response!

Could not watch video downloaded from iTunes U

Hi,
I have an iPod Touch 2g 8G, iPod OS 3.0 (7A341), Macbook Pro with Mac OSX 10.5.8 and iTunes 8.2.1.
I downloaded some lecture videos from Stanford iTunes U to my Macbook and sync it with my iPod Touch. I can watch the video in my Macbook but cannot find any video in Video app of the iPod. I actually found the video in "Movies" playlist when open Music app in iPod but it just played the video as an audio file. I also tried to download the video from my ipod, but the got the same problem.
From itunes in my macbook, i can see that there are more than 200mb of video in my ipod, so I am sure that the video file is there in the ipod. Could anyone tell me what is the problem here and how to watch downloaded video in my ipod? Thank you.
-T

I think it's the problem with the videos. I can download and view other videos, but some of them just won't work, for example:
http://www.stanford.edu/class/ee364a/videos.html
I actually could watch these videos using my iPod Touch before, but I think after I upgrade my iPod Touch to 3.0 (it's originally 2.2), I cannot watch them.
Could anyone tell me what's the problem with these videos? Thank you.

Updating from iTunes 6.0.2.23

Does anyone know if it is a problem updating from iTunes 6.0.2.23 directly to 7.6? Should I install 7.0 first? Thank you!

Does anyone know if it is a problem updating from iTunes 6.0.2.23 directly to 7.6? Should I install 7.0 first? Thank you!

Help needed, M getting this message sandbox environment error no test user account, when downloading any application from iTunes, friend told me to sign out and sign in iTunes it might solve the problem but instead I cannot login I to my itune account.

Help needed,
I am getting this message sandbox environment error no test user account, when downloading any application from iTunes, friend told me to sign out and sign in iTunes it might solve the problem , and i triyed it but still I cannot login I to my itune account. Same message keeping. Popping up, this problem started supricly today.

Take a look at the instructions here.
http://www.technogal.net/2012/03/this-is-not-test-user-account-please.html

I recently upgraded from an iphone 4 to a 4s, but now all songs purchased from iTunes will not play via my phone. Any idea how to fix this problem?

I upgraded from an iphone 4 to a 4s, after a few initial problems and two restores, everythings seemed to be working...until I went to play some music, all music loaded to itunes via CD's played, but ALL purchased music from itunes does not play...i click on the song and the screen flashes to the image then goes back to the list of songs, so the purchased music shows up...just does not play. Can anyone help resolve this problem? Thanks!

here is an interesting thing: take the iphone and set lock screen to never. Now make an email with siri--be sure to activate her with call button. get to the body and get some text in there. then just stop talking. LOCK SCREEN APPEARS!!!!!! and of course you draft is gone.
There does seem to be a work around for some--maybe all these issues. Don't use the call button--use the buttons on the phone.
Siri seems to behave properly with scenerio above---sans call button. She does not go to lock.

Problems downloding from itunes

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