Problems during backup

When I try to back up my ipod (2nd gen) to the computer, it gets about half way and says "iTunes could not back up the iPod 'iPod touch' because the backup could not be saved on the computer".  Is there any way to fix this and if so how? I do have the latest version of iTunes and Quicktime.

This article may prove useful: iTunes: "Backup could not be saved on the computer" alert message

Similar Messages

  • Macbook Pro freezes during Backup

    Hi Folks,
    I have just upgraded my previous TC 500 GB to a 2 TB version and have since been having a serious problem:
    My Macbook freezes (colorful ring of death) completely during backups (only the first backup went through smoothly, all other did not).
    The following applies:
    1) My wife's Macbook does not have these problems during backup on the same time-capsule
    2) My relevant file "sparsebundle" ist about 310 GB big
    3) It NOT make a difference, if I'm connected by wifi or by ethernet -> the mac hangs/freezes either way
    4) I tried deleting my (not my wife's) sparsebundle yesterday and then doing a "full reset" of the TC. After that I wanted to backup freshly by ethernet over night (wifi was switched off). This morning I found my mac frozen w/o any successful backup done.
    5) no logs could be found in the logging widget -> it was empty
    6) I ran the long version of Apple Hardware Test just to be sure I wasn't having a RAM issue. But all is well there, no problems found.
    7) I did not manually fill in the TC settings again, the TC 2TB was connected to my old TC 500GB and took its settings from it.
    My infrastructure is:
    2x Airport Express as repeaters running on 7.4.2.
    1x 2TB Time Capsule running on 7.5. (but like I said, disabling wifi and connecting by cable made no difference.)
    Can anyone help please?
    Thanks!

    Turns out it was faulty RAM, eventhough they did not show up as faulty in Apple's Hardware Test

  • When trying to install ios5 on my iphone, I get error message that there is a problem with backup, if I continue with update all data on my phone will deleted. I cancelled the update and phone is fine. Anyone know the cause?

    When trying to install io5 on my iphone4 I get an error message during the updtae that there is a problem with backup and if I continue with the update, all the data will be deleted from my phone. I cancelled the update and my phone is fne. Has anyone else experience this? What is the cause/solution?
    Yhanks!

    DON'T DO IT! Read the threads ... there is a MAJOR problem with updating iPhones 3GS/4 to iOS 5.
    Take it to the Apple store and ask them to do it.
    I repeat: DON'T DO IT YOURSELF.
    (Voice of experience.)

  • My 4th gen ipod won't backup after it froze during a software update to 4.3.5. I had to cancel the backup at the start of the update and now it won't let me backup to my computer, freezes during backup or says my backup is corrupted.

    I pressed 'X' during a backup after it froze during an update to software 4.3.5 and now it won't let me backup on my computer. Does anyone have any ideas? It either freezes during backup or says my 'backup is corrupted' or 'I cannot backup on my computer'. I have had to abort quite a few attempted backups since the initial problem, which I think has made it worse. I have already tried restoring my ipod, deleting the aborted backup from my preferences/devices in itunes and deleting it from my user/appdata/etc on my PC hard drive. Any ideas what to try next?

    After hours of frustration I eventually decided to restore. I lost my apps, but i didn't have many and was able to reinstall them for free. During the restore it updated my ipod to the latest software 4.3.5, which i think may have caused the initial problem, but the backup issue remains. Sometimes it stops me from syncing and other times it allows me to skip the backup, but still says that i can't backup on my computer. I'm worried that it has done something to my computer as it took me six hours to do a Bullguard scan, which only normally takes about an hour. The scan didn't come up with any viruses, but it stalled at system32 for ages. The only other thing that i can think of is that a demo CD I uploaded may have caused a problem. iTunes couldn't find a track listing for it but gave me a few different options. i thought I had to choose one to continue, so did that then changed the track details to the correct tracks. I'm now worried that may have introduced an issue or caused a glitch in iTunes. How paranoid am I sounding?  

  • Itunes crashed during backup and I can't get help from apple support on the

    website.
    Stupid Itunes crashed on disk 41 of 46 when backing up.
    There is no help available on the apple website and no way to request help on the apple website for any issue with Itunes.
    How do I fix this problem?
    How do I tell Itunes which disks it backup up so it won't try backing them up all over again. Did it destroy a list of what was backed up? What's going on with itunes anyways? Does it always crash when it backs up this many cds? I don't want to start all over again and ruin another 41 CDR disks trying to back it up. How do I get it to continue from where it crashed or do whatever has to be done to get it to resume where it crashed during backup?
    Stupid program wouldn't let me do anything after it crashed. said it will take a minute or two (more like forever) to cancel backup. Don't even know why it was trying to cancel the backup. I didn't tell it to.

    Apparently there are some bugs in the latest itunes. DO NOT USE ITUNES TO BACKUP YOUR LIBRARY! UNLESS IT COMPLETES THE BACKUP, ITUNES IS NOT SMART ENOUGH TO FIGURE OUT WHICH FILES WERE BACKED UP. TECH SUPPORT DOES NOT KNOW HOW TO MAKE ITUNES KNOW WHAT FILES WERE BACKED UP SO IT CAN CONTINUE FROM WHERE IT LEFT OFF. AFTER 41 CDS WORTH OF BACKUPS, ITUNES CRASHED AND IT TRIED TO CANCEL THE BACKUP BUT NEVER FINISHED DOING THAT.
    SO AFTER 60 CDS WORTH AND ABOUT 6 HOURS OF WASTED TIME, THE ONLY WAY IS TO BACKUP THE ENTIRE LIBRARY ALL OVER AGAIN WHICH IS A TOTAL WASTE OF MONEY, TIME, AND CDS WITH NO GUARANTEE THAT IT WILL WORK ANY BETTER THE SECOND TIME AROUND.
    EVEN TRYING TO RESTORE FROM CDS DOESN'T TELL ITUNES TO UPDATE ITS LIST OF BACKED UP FILES. I'M SURPRISED THAT SUCH A BIG BLUNDER WITH ITUNES HAS GONE UNNOTICED.
    ITS A SERIOUS ENOUGH ISSUE THAT SOMETHING NEEDS TO BE DONE ABOUT IT. I BACKED UP MY ITUNES TO HD AND THERE WERE NO PROBLEMS SO OBVIOUSLY ITS AN ITUNES ISSUE.
    NEEDLESS TO SAY, ITS A VERY ANNOYING PROBLEM TO PUT SO MUCH TIME AND EFFORT INTO GETTING NOWHERE.

  • There was a problem during installation of blackberry messenger. Please try again

    There was a problem during installation of blackberry messenger ( any application). Please try again, this is the message i get anytime i try to download or upgrade any application on my blackberry bold 9870. pls i need your help
     Thanks
    bellokeshi

    bellokeshi wrote:
    Blackberry appworld version: 4.0.0.63
    OK, that is almost the latest version... .65 is later.
    You can upgrade your AppWorld from using your BlackBerry browser to go to www.blackberry.com/appworld
    After you upgrade, Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot.
    IF then you don't see or can't find the AppWorld icon, please post back here.
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Problem during hierarchy load from ECC 6.0 to BW

    Hello,
    I encountered a problem during hierarchy loads from ECC to BW:
    I get the following in BW:
    Error when updating Idocs in Source System
    Diagnosis
    Errors have been reported in Source System during IDoc update:
    Once I go into ERP and look at the IDocs I get the following message:
    Idoc Error 26:
    EDI: Syntax error in IDoc (segment cannot be identified)
    Message no. E0078
    Diagnosis
    The segment E1RSSH does not occur at the current level of the basic type (extension ).
    This error can have several reasons:
    The segment E1RSSH is assigned to a group whose header segment does not occur.
    The segment E1RSSH does not exist in the syntax description of the basic type  (extension ).
    The sequence of segments in the group in which the segment appears is incorrect.
    Previous errors ('mandatory' segment or group missing) may be due to this error.
    Procedure
    Please check the IDoc or the syntax description of the basic type  (extension ).
    Can anyone help?

    The most basic setting in a BW system is its connectivity with the R/3 system (which is a basis team activity, but BI consultant can always help).
    Issue: While creating source system, I am getting an error "Segment E1RSSH does not exist".
    Diagnosis
    Segment E1RSSH is in the syntax description, but it does not exist.
    The issue was that some of the entries in the table EDISEGMENT were missing.
    As this a standard table, it is recommended to restore the table from Backup or from another BI system. (Please ask your basis team to do it.)
    Now, the significance of the segments: We all know that we require 3 message types in total to communicate with R/3 system. RSRQST, RSSEND and RSINFO.
    Now each of the message types has some segments which help in communication.
    You can see this segment types in the t-code we30. Just enter the basic idoc type and click on display.
    This error is not a common error, but can be useful if at any stage of implementation or support, the table gets disturbed and you have issues with source system connectivity.
    Thanks
    SM

  • Disk errors during backup

    Hi, I'm baaaaaaack!
    I have a new (replacement) Netware 6.5 SP8 server running Groupwise,
    with 4 RAID'ed 450GB 10K SAS drives giving me about 1.2TB of space. In
    keeping things arranged close to the way they were before I arrived, for
    now at least, I have a "DATA_POOL" which holds "SYS2" volume. During
    nightly backups, since the new server went in about 12 days ago, I'm
    getting backups failing, and eventually the SYS2 volume dismounted last
    weekend during the full backup.
    I tried doing a poolrebuild even though poolverify showed no errors, per
    Symantec & Novell documentation, and that didn't suffice. Had to do the
    "purge" rebuild, and then was able to re-mount the volume. I wasn't
    sure if the error was somehow related to the server migration, so I
    tried the same full backup again and got the same nasty results.
    Rebuilt again, and made some changes to the OFMCDM.CFG file as
    recommended in some Symantec documentation, and the backups have been
    succeeding.
    However, the logs show lots of entries like the following, still, always
    during the backups:
    3-08-2011 9:43:15 pm: COMN-3.26-178
    Severity = 5 Locus = 3 Class = 0
    NSS-2.70-5009: Pool AIRP_COMM/DATA_POOL_SP had an error
    (20012(beastTree.c[510])) at block 129200397(file block
    -129200397)(ZID 1).
    3-08-2011 9:43:15 pm: COMN-3.26-180
    Severity = 5 Locus = 3 Class = 0
    NSS-2.70-5008: Volume AIRP_COMM/SYS2_SV had an error
    (20012(beastTree.c[510])) at block 129200397(file block
    -129200397)(ZID 1).
    It's not clear to me if this means it *has* to be a disk drive error.
    New disks would seem to increase the likelihood of physical disk
    failure, but it only happens during the Backup Exec 9.2 backups of this
    volume, and never on the SYS volume during those same backups.
    The Groupwise total database is about 100GB, and the total volume space
    is about 800GB, if that matters. (This server is built to GROW.)
    Suggestions? Does this clearly point to a hardware (disk) error even
    though it only happens during backups, and the symptoms changed when I
    made the OFM configuration changes?
    The changes I made to OFMCDM.CFG were:
    InitialCacheSize = 0x0000000000400000 (was 200000)
    CacheSizeExpandThreshold = 0x30 (was 0x1e)
    The old server didn't have any problems backing up, and everything was
    brought over intact/identical in configuration, even though the above
    changes did seem to help somewhat. I'm posting here because this seems
    more of a "storage" (disk) issue than really a backup issue, despite the
    failures occurring during backups.
    Any suggestions, or clarification about the above cause & possible fixes?
    Thanks.
    -- DE

    Thanks, but I don't know of any way to back up Groupwise without using
    OFM; you just can't get the data if you do that because so many
    important files are open. And I do agree that it's OFM if it is not a
    hardware issue.
    Your entries under "device" look like the defaults, which I started
    with, and yet there are a bunch of references on the Symantec (Backup
    Exec) site which suggest changing those. But I will want to compare
    your entries with mine, higher in the file, to see if there is any
    particular setting that is non-default and might address the issue.
    I do have slots for a spare drive on this new server. Currently, the
    cache is directed to the very same volume that is having issues,
    although it worked fine that way in the past on the old server. But I
    can easily get another drive if that will resolve this.
    Thanks.
    -- DE
    [email protected] wrote:
    > Besides other possibilities I would at first take the OFM
    > out the game and run backups without it.
    >
    > In case that does the trick and you need to backup open file
    > - as we did - I would try the following (here we run
    > NW6.0-SP5 with BackupExec 9.1 and OFM from St. Bernard,
    > which comes with BE):
    >
    > Place a single spare disk in the server with a seperate pool
    > and volume and direct the open-file-cache to this device. In
    > our case it is directed to TMP and the ofmcdm.cfg is the
    > following:
    >
    > [General]
    > BreakOnAssert = 0x1
    > BreakOnException = 0x1
    > MinServerMemoryPercent = 0x6
    > StatusPrintLevel = 0x0700000000000000
    > ThreadsPerQueue = 0x3
    > QueuesPerPool = 0x1
    > WriteInactivityPeriod = 0x2
    > SyncTimeOut = 0x3c
    > CacheLFS = 0x0
    > CacheBlockSize = 0x4000
    > GetHamSetStateTimeout = 0x3c
    > LFSCachePoolName =
    > BackupCachePoolName =
    > BreakOnCluster = 0x0
    > VerboseMessageLogging = 0x0
    > SyncLFSVolumes = 0x0
    > CacheToLFSVolumes = 0x0
    > AutoMountVolumes = 0x0
    > LogFileBufferSize = 0x10000
    > LogFileNumBuffers = 0x4
    > LogFileWriteFrequency = 0xf
    > DebugDumpOnSyncFail = 0x0
    > LFSCacheLocation =
    > BackupCacheLocation =
    >
    > [Advanced]
    > SmallEmergencyMemBlockSize = 0x400
    > SmallEmergencyMemBlockCount = 0x32
    > MediumEmergencyMemBlockSize = 0x2800
    > MediumEmergencyMemBlockCount = 0xa
    > LargeEmergencyMemBlockSize = 0x19000
    > LargeEmergencyMemBlockCount = 0x2
    >
    > [Device SYS]
    > MinFreeSpace = 0x0000000000400000
    > InitialCacheSize = 0x0000000000200000
    > CacheSizeExpandThreshold = 0x1e
    > CacheSizeFailThreshold = 0x5
    > Status = 0x29
    >
    > [Device BAK]
    > MinFreeSpace = 0x0000000000400000
    > InitialCacheSize = 0x0000000000200000
    > CacheSizeExpandThreshold = 0x1e
    > CacheSizeFailThreshold = 0x5
    > Status = 0x29
    >
    > [Device TMP]
    > MinFreeSpace = 0x0000000000400000
    > InitialCacheSize = 0x0000000000200000
    > CacheSizeExpandThreshold = 0x1e
    > CacheSizeFailThreshold = 0x5
    > Status = 0x79
    >
    > [Device GWX]
    > MinFreeSpace = 0x0000000000400000
    > InitialCacheSize = 0x0000000000200000
    > CacheSizeExpandThreshold = 0x1e
    > CacheSizeFailThreshold = 0x5
    > Status = 0x29
    >
    > [Device IVM]
    > MinFreeSpace = 0x0000000000400000
    > InitialCacheSize = 0x0000000000200000
    > CacheSizeExpandThreshold = 0x1e
    > CacheSizeFailThreshold = 0x5
    > Status = 0x29
    >
    > [Device ZFD]
    > MinFreeSpace = 0x0000000000400000
    > InitialCacheSize = 0x0000000000200000
    > CacheSizeExpandThreshold = 0x1e
    > CacheSizeFailThreshold = 0x5
    > Status = 0x29
    >
    >
    >
    > I do not remember all the other tweaking we did with the
    > BE-Support, but this finally did the trick and helped us to
    > run the server without any problems.
    >
    > Sincerely
    >
    > Karl

  • Problem during restore from a file

    Hello guys,
    I'have a big problem during restore a backup, the situation :
    I want to upgrade my iPhone from 4.0.2 to 4.3.3
    I make a encrypted backup (I know password ...) of the old version -> ok no errors
    I upgrade iOS -> ok
    When I want to restore the version I ve just backup -> it crashs : iphone restart and error appears "the Iphone was disconnected" ... (it works fine with an older backup of december 2010 ...)
    I try to unistall / reinstall iTunes, it's the last version -> same problem
    I try one a another machine (Windows 7 and XP) -> same problem
    The logs :
    [4896 @ Mon Jun 20 22:33:02 2011] [com.apple.console AppleMobileBackup.exe] Unable to move temporary file "C:\Users\***\AppData\Roaming\Apple Computer\MobileSync\Backup\Logs\MobileBackup-unknown-20110620-223302-Restore-Co mputer.log" (3)
    [4896 @ Mon Jun 20 22:33:02 2011] [com.apple.console AppleMobileBackup.exe] Unable to move temporary file "C:\Users\Hamad\AppData\Roaming\Apple Computer\MobileSync\Backup\Logs\MobileBackup-10b66065f7dbf1da28658fd7fbeb7b128a 871760-20110620-223302-Restore-Computer.log" (3)
    [4896 @ Mon Jun 20 22:33:02 2011] [com.apple.console AppleMobileBackup.exe] WARNING: Restoring 10b66065f7dbf1da28658fd7fbeb7b128a871760 from 10b66065f7dbf1da28658fd7fbeb7b128a871760-20110619-224423
    [5564 @ Mon Jun 20 22:34:09 2011] [(unknown facility) iTunes.exe] AMDServiceConnectionReceiveMessage (thread 3352): Could not receive size of message: 0 No error
    [5564 @ Mon Jun 20 22:34:09 2011] [(unknown facility) iTunes.exe] _read_thread (thread 3352): Could not receive message: 0xe8000001
    [4896 @ Mon Jun 20 22:34:10 2011] [com.apple.console AppleMobileBackup.exe] ERROR: Connection to device lost (com.apple.MobileBackup.ErrorDomain/200)
    [4896 @ Mon Jun 20 22:34:10 2011] [com.apple.console AppleMobileBackup.exe] ERROR: Restore error: -10
    I want to restore at least my contacts, sms and photos, the issue was the backup is encrypted that why I cant't acceess directly to the concerned files ...
    Can somebody help me?
    Thanks

       Hello, I had the same problem with my notebook (HP Envy 15) and iTunes 10.5 after install iOS 5. The restore backup fail and show the next text:
    [4428 @ Mon Oct 17 00:44:41 2011] [com.apple.console AppleMobileBackup.exe] Unable to move temporary file "C:\Users\Dani\AppData\Roaming\Apple Computer\MobileSync\Backup\Logs\MobileBackup-unknown-20111017-004441-Restore-Co mputer.log" (2)
    [4428 @ Mon Oct 17 00:44:41 2011] [com.apple.console AppleMobileBackup.exe] Unable to move temporary file "C:\Users\Dani\AppData\Roaming\Apple Computer\MobileSync\Backup\Logs\MobileBackup-71f0bc4bbd4f76087135ff002d3b0c7f6b 85ee0f-20111017-004441-Restore-Computer.log" (2)
    [4428 @ Mon Oct 17 00:44:41 2011] [com.apple.console AppleMobileBackup.exe] WARNING: Restoring 71f0bc4bbd4f76087135ff002d3b0c7f6b85ee0f from 71f0bc4bbd4f76087135ff002d3b0c7f6b85ee0f
    [4428 @ Mon Oct 17 00:44:41 2011] [(unknown facility) AppleMobileBackup.exe] _AMDDeviceAttachedCallbackv3 (thread 3008): Device 'AMDevice 004EFAA8 {UDID = 71f0bc4bbd4f76087135ff002d3b0c7f6b85ee0f, device ID = 1, location ID = 0x0, product ID = 0x1297}' attached.
    [4428 @ Mon Oct 17 00:45:08 2011] [(unknown facility) AppleMobileBackup.exe] lockssl_handshake (thread 3008): SSL handshake fatal lower level error -1: SSL_ERROR_SYSCALL errno (No such file or directory)
    [4428 @ Mon Oct 17 00:45:08 2011] [(unknown facility) AppleMobileBackup.exe] AMDeviceStartSession (thread 3008): Could not start session: kAMDInvalidPairRecordError
    [4428 @ Mon Oct 17 00:45:08 2011] [(unknown facility) AppleMobileBackup.exe] _AMDNotifyHook (thread 3008): Could not load library SHLWAPI.dll from the AppleMobileDeviceSupport directory, C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\\SHLWAPI.dll.
    [4428 @ Mon Oct 17 00:45:08 2011] [com.apple.console AppleMobileBackup.exe] ERROR: Error attaching to device
    [4428 @ Mon Oct 17 00:45:08 2011] [YSLoader AppleMobileBackup.exe]
    Without any doubt there's some problem with USB device during this operation of restore. After 5 hours looking for a solution, I copied the backup folder (C:\Users\Dani\AppData\Roaming\Apple Computer\MobileSync) to an external disk, installed iTunes in other PC, copy the backup and restore without any problem.
    Regards

  • During backup, time machine quits unexpectedly...

    During backup, time machine quits unexpectedly and says the external disk was removed (but it wasn't even bumped). This has happened repeatedly every time I attempt a backup. Any ideas?

    There are a few things that might be causing this.
    First, open the Energy Saver preference pane in System Preferences and uncheck the box labeled "Put the hard disk(s) to sleep when possible," if it's checked. Some hard drives don't respond well to that setting.
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  • Computer freezes during backup

    I'm running Snow Leopard on my 2007 MacBook Pro. I bought and installed a 1 T time capsule in December, and it worked fine for about a month. Then it started hanging up during backups; I thought the problem was interference from open programs. I started making a habit of closing everything before backups started. Tonight I waited about 10 minutes for it to finish backing up about 5 m of data; then synchronization came on automatically. Twenty minutes later neither had finished, so I did the only thing that helps: powering off manually. What's the remedy? Does it help to reinstall Snow Leopard, should I return my time capsule, or just forget about automatic backups? Right now, I have to wait at least 5 or 10 minutes after waking it from sleep before I dare to even check my mail.

    tiger trouble wrote:
    I experience similar trouble. Time Capsule use kills my iMac.
    We are long-time Apple users and I bought a 2TB time capsule to back-up my new iMac. I set-up for a first back-up using ethernet for speed as recommended. The backup data transfer ran at kbits/sec ! It took days for that first run. Since then the iMac performance went through the floor. Every hour (WHY is that not configureable?)
    Because when it's working properly, that's best. If it's not working properly, fix it. Then the hourly backups will be quick and rarely noticed, as they are for most folks.
    when TimeMachine kicks-in the 3GHz Core 2 Duo iMac becomes unusable - almost completely frozen. It crashes at least 5 times per day. After a few weeks of misery I disconnect the time capsule and life returned to normal. Today, feeling foolishly optimistic, I reconnected the capsule. Instantly the iMac was in trouble. The spinning wheel of death active in every application as I desperately tried to regain enough control to bring up the force-quit menu. Disconnected the capsule but it was too late and I had to use the power button to restart. All my s/w is up-to-date. All instructions followed 'by the book'.
    Really? What "book" was that?
    If you just want to complain, please disregard this.
    If you want some help fixing it, this is the place. Start by following the suggestions in my previous post. If those don't help, post back with what you've done and the results, and provide some clarification: what crashes at least 5 times per day, Time Machine backups or your Mac?
    How much data is on your internal HD, and any other disks being backed-up?

  • Problems during startup NWDS

    Hello Experts,
    Need your help:  I got an error "Problems during startup, Check the ".log"....." when starting NWDS.  I checked .log, here is the errors:
    org.eclipse.core.internal.boot.DelegatingLoaderException: org.eclipse.core.runtime.CoreException: Problems encountered starting up plug-in: "org.eclipse.core.resources".
    at org.eclipse.core.internal.plugins.PluginDescriptor.internalDoPluginActivation(PluginDescriptor.java:754)
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    at org.eclipse.core.internal.plugins.PluginClassLoader.activatePlugin(PluginClassLoader.java:112)
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    Thanks, Jin

    Hi,
    Take the backup of .metadata folder, then delete that from your workspace.
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    But you need to import them into the NWDS again.
    If there is any issue you delete the new .metadata and place the old backup .metadata.
    There are no issues. I did that just now
    Or
    Instead of deleting the .metadata you can try giving the new workspace in -data of NWDS.
    And in new workspace copy your old projects (from old workspace) and import them again into NWDS.
    How to give  -data
    Right click on NWDS shortcut on desktop and in shortcut tab
    in target input:
    For example already you have like this
    D:\IDE70\eclipse\SapIde.exe -vm "C:\Program Files\Java\jdk1.5.0_04\bin\javaw.exe"
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    -data "C:\NewWorkspace"
    Regards,
    Charan

  • We encountered a problem during use the Configtool access JAVA engine.

    We encountered a problem during use the Configtool access JAVA engine.
    Our environment of system as below:
    HardWard: IBM i570
    OS: IBM as/400 V5E3
    DB: DB2/400
    Application system:SAP XI 3.0
    The problem we encountered as below:
    Our company used XI 3.0 SR1 for exchange data between SAP R/3 and no-sap system.For now,we wanna create a backup system(for
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    save process start).And following,we restored from the tape that we save from XI product system to the new backup system(they
    are whole different paratition),but the problem is coming.Describe as following item:
    1. The application seem to can be started but the java node always restart circularly(We have 4 java node now),I think
    because of different of hardware configure(between XI product and Backup system) and lack of hardware resource.(XI prduction
    have 5 CPUs and 22G Mem,Backup system have 2 CPUs and 16G MEM ).Therefore we wanna decrease the number of java nodes for
    start application in backup system(throught configtool).
    2. We wanna use configtool to decrease the java nodes for start backup system.But we encountered a problem during running the
    configtool ,the information of prompt dialog as following:
    Error occurred while working with Configuration (Scanning).
    Msg:Error while connecting to DB.
    We also see the system.log that below the directory of usr\sap\PXI\DVEBMGS00\j2ee\configtool,and found some error as
    following text:
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    sapmnt
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    lib
    tools
    iaik_jsse.jar#
    #1.5#C0000A0008A8000000000003017A906E000423BFFC73CD80#1165207388016#/System/Server##com.sap.engine.core.configuration#######T
    hread[main,5,main]##0#0#Info#1#com.sap.engine.core.configuration#Plain###ConfigurationManager: found jar for secure store
    Z:
    sapmnt
    PXI
    global
    security
    lib
    tools
    iaik_smime.jar#
    #1.5#C0000A0008A8000000000004017A906E000423BFFC73CD80#1165207388016#/System/Server##com.sap.engine.core.configuration#######T
    hread[main,5,main]##0#0#Info#1#com.sap.engine.core.configuration#Plain###ConfigurationManager: found jar for secure store
    Z:
    sapmnt
    PXI
    global
    security
    lib
    tools
    iaik_ssl.jar#
    #1.5#C0000A0008A8000000000005017A906E000423BFFC73CD80#1165207388016#/System/Server##com.sap.engine.core.configuration#######T
    hread[main,5,main]##0#0#Info#1#com.sap.engine.core.configuration#Plain###ConfigurationManager: found jar for secure store
    Z:
    sapmnt
    PXI
    global
    security
    lib
    tools
    w3c_http.jar#
    #1.5#C0000A0008A8000000000006017A906E000423BFFC9C25A0#1165207390660#/System/Configuration/Logging##com.sap.tc.logging.APILogg
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    ##0#0#Info##Java#TC_LOGGING_CONFIGURATION_IS_CHANGED[C0000A305666000000000000018FB1F70003D67C779CD2B8]##The for the
    has been changed from to )!#5#resource bundle
    name#LogController#com.sap.security.core.server.secstorefs.SecStoreFS#<null>#com.sap.security.core.server.secstorefs.SecStore
    FSResources#
    #1.5#C0000A0008A8000000000007017A906E000423BFFC9C4CB0#1165207390670#/System/Configuration/Logging##com.sap.tc.logging.APILogg
    er.LogController[setResourceBundleName(String resourceBundleName)]#######Thread[main,5,main]
    ##0#0#Info##Java#TC_LOGGING_CONFIGURATION_IS_CHANGED[C0000A305666000000000000018FB1F70003D67C779CD2B8]##The for the
    has been changed from to )!#5#resource bundle
    name#LogController#/System/Security/SecStoreFS#<null>#com.sap.security.core.server.secstorefs.SecStoreFSResources#
    #1.5#C0000A0008A8000000000008017A906E000423BFFCAC7D38#1165207391731#/System/Server##com.sap.engine.core.configuration#######T
    hread[main,5,main]##0#0#Info#1#com.sap.engine.core.configuration#Plain###OpenSQLDataSource successfully created with secure
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    #1.5#C0000A0008A8000000000009017A906E000423BFFCDA3070#1165207394726#/System/Configuration/Logging##com.sap.tc.logging.APILogg
    er.LogController[setResourceBundleName(String resourceBundleName)]#######Thread[main,5,main]
    ##0#0#Info##Java#TC_LOGGING_CONFIGURATION_IS_CHANGED[C0000A305666000000000000018FB1F70003D67C779CD2B8]##The for the
    has been changed from to )!#5#resource bundle
    name#LogController#/System/Database/sql/jdbc#<null>#com.sap.sql.log.OpenSQLResourceBundle#
    #1.5#C0000A0008A800000000000A017A906E000423BFFCDB41E0#1165207394796#/System/Database/sql/jdbc##com.sap.sql.jdbc.NativeConnect
    ionFactory#######Thread[main,5,main]
    ##0#0#Error#1#com.sap.sql.jdbc.NativeConnectionFactory#Java#com.sap.sql_0002#com.sap.sql.log.OpenSQLResourceBundle#SQL error
    occurred on connection : code={0,number,integer}, state="", message="".#5#-99999#08001#The application requester
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    truncation=true;date format=jis;time format=jis;sort=hex;hold input locators=true;hold statements=true;cursor
    hold=false#<null>#
    The "SQL error occurred on connection"  happened during start run configtool.
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    Message was edited by: Ingo2711

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    Is there any thing related to deploying solutions on a platform which has different languages (mixing/matching of OS language and Office language?)
    Thank you for your help

    Hello,
    1. First, I would confirm with you whether you dealt with the localization for your document-level add-in?
    2. Did you use this way to define the Create a class that defines the post-deployment action part of Put the document of a solution
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    Regards,
    Carl
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