Problems editing text in pdf file

I have a user that is using Adobe Acrobat 8 Standard and is wanting to edit a pdf form that someone sent him.  When we open it and I use the Touchup Text Tool to try and delete some of the text it throws off the entire layout of the document.  Is this because this document wasn't originally set up as a pdf? I don't understand why my edits throw everything off.  For example when I highlight the white text in the reddish colored header and start typing new text, the new text appears down below the header next to the "For daily and terminal cleaning" text.  I tried resaving the file and even tried exporting it to Word etc, and then reopening in Adobe Acrobat 8 Standard but none of that helped.  Am I completely missing something easy in this program?  I thought this would be a simple task.
Thanks for any help.

Hi Bill,
I have used the Text Touchup Tool to jump around through the document.  The document is broken up into sections that are editable, but any editing of the very top part throws everything way off.  I don't know anything about Designer.  Do you think it's possible this document was created in something like Word and was scanned in as a pdf and that is why I am having a hard time editing it?
Thanks, malaize

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