Problems ever since I installed this OS
I user Cyberduck to upload files for my interactive class and it worked fine on Leopard but ever since I installed Snow Leopard and I click on the icon on my dock it just bounces a few times and doesn't even open. Also, I try to access my courses site and everytime I try to log in it crashes on me (same thing happens to another friend who recently installed it). How can I fix these problems?
Cyberdug verison 3.3b2 or later is needed for Snow Leopard. See:
http://snowleopard.wikidot.com/
Logging in via web browser with crashes may mean you are using a browser that hasn't been tested with it, or a software that hasn't been tested with it. Look at the above listing, or the listing below for Snow Leopard compatibility:
http://www.macintouch.com/specialreports/snowleopard/slcompat.html
If you have any peripherals attached, make sure those are compatible too:
http://support.apple.com/kb/HT3669
If your friend is having issues, I suggest they post here another topic thread to isolate their problem if the above advice is insufficient.
Message was edited by: a brody
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'Your computer restarted because of a problem' ever since installing Yosemite
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Heres the error report that I got since the last crash:
Anonymous UUID: 9E3D15A7-FA7B-08E0-C7BF-786BB5F6F24B
Mon Nov 10 00:34:53 2014
*** Panic Report ***
panic(cpu 1 caller 0xffffff800881e80a): Kernel trap at 0xffffff80088123f7, type 13=general protection, registers:
CR0: 0x000000008001003b, CR2: 0x0000000113a38f78, CR3: 0x00000001bbea20b7, CR4: 0x00000000001626e0
RAX: 0x0000000000186f7f, RBX: 0x0000000000000000, RCX: 0xffffff81122f6000, RDX: 0x0025300100253001
RSP: 0xffffff8111f83a70, RBP: 0xffffff8111f83a70, RSI: 0xffffff8024bcdf50, RDI: 0x0025300100253001
R8: 0x0000000000000020, R9: 0xfffffffffffff000, R10: 0xffffff802004b780, R11: 0xffffff802517b160
R12: 0xffffff8008ed98f4, R13: 0x0000000000000000, R14: 0x0025300100253001, R15: 0x000000000000000b
RFL: 0x0000000000010212, RIP: 0xffffff80088123f7, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000113a38f78, Error code: 0x0000000000000000, Fault CPU: 0x1
Backtrace (CPU 1), Frame : Return Address
0xffffff8109cdde10 : 0xffffff800873a811
0xffffff8109cdde90 : 0xffffff800881e80a
0xffffff8109cde050 : 0xffffff800883a443
0xffffff8109cde070 : 0xffffff80088123f7
0xffffff8111f83a70 : 0xffffff8008799504
0xffffff8111f83ae0 : 0xffffff8008799d3e
0xffffff8111f83b40 : 0xffffff80087c5c60
0xffffff8111f83b80 : 0xffffff80087c59ce
0xffffff8111f83bb0 : 0xffffff80087bce45
0xffffff8111f83bf0 : 0xffffff80087b69ea
0xffffff8111f83d00 : 0xffffff80087acd2c
0xffffff8111f83d30 : 0xffffff800875c747
0xffffff8111f83d70 : 0xffffff8008bc45ff
0xffffff8111f83de0 : 0xffffff8008bdbdd2
0xffffff8111f83e60 : 0xffffff8008bdc287
0xffffff8111f83ea0 : 0xffffff8008736e46
0xffffff8111f83ed0 : 0xffffff800881eeae
0xffffff8111f83ef0 : 0xffffff800883a40f
BSD process name corresponding to current thread: syspolicyd
Mac OS version:
14A389
Kernel version:
Darwin Kernel Version 14.0.0: Fri Sep 19 00:26:44 PDT 2014; root:xnu-2782.1.97~2/RELEASE_X86_64
Kernel UUID: 89E10306-BC78-3A3B-955C-7C4922577E61
Kernel slide: 0x0000000008400000
Kernel text base: 0xffffff8008600000
__HIB text base: 0xffffff8008500000
System model name: MacBookPro9,2 (Mac-6F01561E16C75D06)
System uptime in nanoseconds: 44743043353618
last loaded kext at 34724375158675: com.apple.driver.AppleUSBCDC 4.2.2b5 (addr 0xffffff7f8af63000, size 20480)
last unloaded kext at 34882738279922: com.apple.driver.AppleUSBCDC 4.2.2b5 (addr 0xffffff7f8af63000, size 16384)
loaded kexts:
com.symantec.kext.SymAPComm 12.7.1f4
com.symantec.kext.fw 5.3.1f4
com.symantec.kext.ips 3.9.2f1
com.symantec.kext.pf 5.7.1f4
com.symantec.kext.internetSecurity 5.4f4
com.apple.filesystems.smbfs 3.0.0
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AGPM 100.14.37
com.apple.driver.X86PlatformShim 1.0.0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.0f10
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.3.0f10
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleHDA 266.5
com.apple.driver.AppleMikeyDriver 266.5
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.driver.AppleIntelHD4000Graphics 10.0.0
com.apple.driver.AppleThunderboltIP 2.0.2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleHV 1
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.AppleBacklight 170.4.12
com.apple.driver.AppleMCCSControl 1.2.10
com.apple.driver.AppleIntelFramebufferCapri 10.0.0
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleIRController 327.5
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.iokit.SCSITaskUserClient 3.7.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.5
com.apple.driver.AppleUSBHub 705.4.1
com.apple.driver.AirPort.Brcm4360 900.19.8
com.apple.driver.AppleSDXC 1.6.5
com.apple.iokit.AppleBCM5701Ethernet 10.1.2b3
com.apple.driver.AppleFWOHCI 5.5.2
com.apple.driver.AppleUSBXHCI 705.4.14
com.apple.driver.AppleAHCIPort 3.0.7
com.apple.driver.AppleUSBEHCI 705.4.14
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.0f10
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 11
com.apple.driver.DspFuncLib 266.5
com.apple.kext.OSvKernDSPLib 1.15
com.apple.iokit.IOAudioFamily 200.6
com.apple.vecLib.kext 1.2.0
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.iokit.IOSurface 97
com.apple.iokit.IOBluetoothFamily 4.3.0f10
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.driver.AppleHDAController 266.5
com.apple.iokit.IOHDAFamily 266.5
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.IOPlatformPluginFamily 5.8.0d49
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.iokit.IOAcceleratorFamily2 156.4
com.apple.AppleGraphicsDeviceControl 3.7.21
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.AppleUSBMultitouch 245.2
com.apple.iokit.IOUSBHIDDriver 705.4.0
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.0
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com.apple.driver.AppleThunderboltDPInAdapter 4.0.6
com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.0
com.apple.driver.AppleThunderboltNHI 3.1.7
com.apple.iokit.IOThunderboltFamily 4.2.1
com.apple.iokit.IO80211Family 700.52
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOFireWireFamily 4.5.6
com.apple.iokit.IOAHCIFamily 2.7.0
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com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 389.1
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
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com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
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Model: MacBookPro9,2, BootROM MBP91.00D3.B08, 2 processors, Intel Core i5, 2.5 GHz, 8 GB, SMC 2.2f44
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x0198, 0x393955353436392D3034312E4130304C4620
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x873E, 0x4C49464554494D454D454D4F52592E434F4D
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (7.15.124.12.8)
Bluetooth: Version 4.3.0f10 14890, 3 services, 27 devices, 1 incoming serial ports
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Serial ATA Device: APPLE HDD HTS547550A9E384, 500.11 GB
Serial ATA Device: MATSHITADVD-R UJ-8A8
USB Device: Hub
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Hub
USB Device: IR Receiver
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Apple Internal Keyboard / Trackpad
Thunderbolt Bus: MacBook Pro, Apple Inc., 25.1
Thanksi have exactly same problem on my early 2011 macbook pro i5. and one of my usb stopped working. if i reset my computer it works for a while and then stops again. all these after yosemite update please i really need help on this..
Anonymous UUID:
CCC4DCA9-48E9-4692-250B-488588FCC69E
Sun Nov 9 17:58:17 2014
*** Panic Report ***
panic(cpu 0 caller 0xffffff802a005eb2): "Possible memory corruption: pmap_pv_remove(0xffffff803b8db998,0x7fff7360f000,0x6d654, 0x6d654d64, 0xffffff8031663cc4, 0xfffffeb38ae0f078): null pv_list!"@/SourceCache/xnu/xnu-2782.1.97/osfmk/i386/pmap_internal.h:768
Backtrace (CPU 0), Frame : Return Address
0xffffff8031663b80 : 0xffffff8029f3a811
0xffffff8031663c00 : 0xffffff802a005eb2
0xffffff8031663cf0 : 0xffffff802a0065e5
0xffffff8031663d50 : 0xffffff8029fb6b4a
0xffffff8031663e60 : 0xffffff8029facd2c
0xffffff8031663e90 : 0xffffff8029f5c747
0xffffff8031663ed0 : 0xffffff802a3c45ff
0xffffff8031663f40 : 0xffffff802a3c425c
0xffffff8031663f50 : 0xffffff802a44dcb2
0xffffff8031663fb0 : 0xffffff802a03ac46
BSD process name corresponding to current thread: suhelperd
Mac OS version:
14A389
Kernel version:
Darwin Kernel Version 14.0.0: Fri Sep 19 00:26:44 PDT 2014; root:xnu-2782.1.97~2/RELEASE_X86_64
Kernel UUID: 89E10306-BC78-3A3B-955C-7C4922577E61
Kernel slide:
0x0000000029c00000
Kernel text base: 0xffffff8029e00000
__HIB text base: 0xffffff8029d00000
System model name: MacBookPro8,1 (Mac-94245B3640C91C81)
System uptime in nanoseconds: 7052072843826
last loaded kext at 6483411185500: com.huawei.driver.HuaweiDataCardActivateDriver 1.0.12 (addr 0xffffff7fac6ba000, size 16384)
last unloaded kext at 6604174049015: com.apple.driver.AppleUSBCDC 4.2.2b5 (addr 0xffffff7fac717000, size 16384)
loaded kexts:
com.huawei.driver.cdc_ncm 2.7.2f16
com.huawei.driver.dc_net 1.0.2
com.huawei.driver.cdc_acm 2.6.2f17
com.huawei.driver.cdc_usb_bus 1.0.3
com.huawei.driver.HuaweiDataCardDriver 4.25.45
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AGPM 100.14.37
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.3.0f10
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleHDA 266.5
com.apple.driver.AppleMikeyDriver 266.5
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.ApplePolicyControl 3.7.21
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleHV 1
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleIntelHD3000Graphics 10.0.0
com.apple.driver.AppleIntelSNBGraphicsFB 10.0.0
com.apple.driver.AppleBacklight 170.4.12
com.apple.driver.AppleMCCSControl 1.2.10
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.0f10
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleThunderboltIP 2.0.2
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleIRController 327.5
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.iokit.SCSITaskUserClient 3.7.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.5
com.apple.driver.AppleUSBHub 705.4.1
com.apple.iokit.AppleBCM5701Ethernet 10.1.2b3
com.apple.driver.AppleFWOHCI 5.5.2
com.apple.driver.AppleSDXC 1.6.5
com.apple.driver.AirPort.Brcm4331 800.20.24
com.apple.driver.AppleAHCIPort 3.0.7
com.apple.driver.AppleUSBEHCI 705.4.14
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.0
com.apple.iokit.IOUSBMassStorageClass 3.7.0
com.apple.AppleGraphicsDeviceControl 3.7.21
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 11
com.apple.driver.DspFuncLib 266.5
com.apple.kext.OSvKernDSPLib 1.15
com.apple.iokit.IOAudioFamily 200.6
com.apple.vecLib.kext 1.2.0
com.apple.driver.AppleHDAController 266.5
com.apple.iokit.IOHDAFamily 266.5
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.iokit.IOSurface 97
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleGraphicsControl 3.7.21
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.0f10
com.apple.iokit.IOBluetoothFamily 4.3.0f10
com.apple.driver.IOPlatformPluginFamily 5.8.0d49
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.AppleUSBMultitouch 245.2
com.apple.iokit.IOUSBHIDDriver 705.4.0
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.0
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.0
com.apple.driver.AppleThunderboltNHI 3.1.7
com.apple.iokit.IOThunderboltFamily 4.2.1
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.iokit.IOFireWireFamily 4.5.6
com.apple.iokit.IO80211Family 700.52
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.7.0
com.apple.iokit.IOUSBFamily 705.4.14
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 389.1
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.Libm 1
com.apple.kec.pthread 1
Model: MacBookPro8,1, BootROM MBP81.0047.B04, 2 processors, Intel Core i5, 2.3 GHz, 4 GB, SMC 1.68f96
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353737334448302D4348392020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353737334448302D4348392020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.100.24)
Bluetooth: Version 4.3.0f10 14890, 3 services, 19 devices, 2 incoming serial ports
Serial ATA Device: ST9320325ASG, 320.07 GB
Serial ATA Device: HL-DT-ST DVDRW GS31N
USB Device: Hub
USB Device: HUAWEI Mobile
USB Device: IR Receiver
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Apple Internal Keyboard / Trackpad
Thunderbolt Bus: MacBook Pro, 20080d.0 -
Ever since I installed Snow Leopard (10.6.8) a month ago, the masking function in QuickTime 7Pro (v. 7.6.6) stopped working. Masks disappeared in old videos where I had previously and successfully added a mask, and I could not longer use QT 7Pro to add a mask to a new video. When I installed Snow Leopard I also installed QT X, but I found QT 7Pro in the Utilities folder, so it is still there but the masking function is definately not working.
Has anybody else experienced this?
Is there a remedy so I can recover my older masked videos, and make new masked videos?
Can I make masked videos in Final Cut Pro?
Thanks!Ever since I installed Snow Leopard (10.6.8) a month ago, the masking function in QuickTime 7Pro (v. 7.6.6) stopped working. Masks disappeared in old videos where I had previously and successfully added a mask, and I could not longer use QT 7Pro to add a mask to a new video. When I installed Snow Leopard I also installed QT X, but I found QT 7Pro in the Utilities folder, so it is still there but the masking function is definately not working.
Has anybody else experienced this?
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every time I scroll through itunes, it quits...ever since I installed icloud, any ideas how to fix this?
Also I now can`t access any of my itunes library and am concerned that if I remove it from my computer I will lose everything as I have no option of accessing and therefore backing anything up. Any ideas?
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Ever since I installed Firefox 3.6.6, "hanging", which hardly happened before, has become so frequent that it is very annoying. My use habit and pattern has not changed. Should I just re-install the earlier version?
== This happened ==
A few times a week
== It's hard to tell what triggers it. I could be writing a e-mail, or moving to another web site...Without knowing what's causing it, and therefore what options you have, I can't advise whether it's your 'best' option.
Have you investigated whether it's an add-on or a plug-in - particularly Flash? Have you tried safe-mode? Have you tried anything? -
Ever since I installed IOS7, my Iphone 5 (10 months old) has always opened with a message that my voicemail password is incorrect. But I've never at any time put in a voicemail password, so I can't get into the site to put this right, and it didn't happen before I installed IOS7. The message goes away as soon as I cancel it, but it's very irritating. Any suggestions?
Call your carrier & have them reset your voicemail, then set things up again. Most carriers require a password for voicemail.
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Ever since I installed Lion, I have problems using Excell
Ever since I installed Lion, when ever I open Excell ,30 files open and I have to close them before I can start using it. WTH is wrong ?
Disconnect all wired peripherals except the drive in question. The drive should be connected to a built-in USB port, not a hub, and it should have an external power source. Make sure the USB cable is securely seated at both ends. Boot in safe mode.
Test. Same problem? Connect it to a different built-in USB port. Same problem now? Try a different USB cable. Still the same?
After testing, reboot as usual (not in safe mode.)
If you have the same problem with the drive in all the above tests, then test it with another Mac, if possible.
Mac OS X: Starting up in Safe Mode -
ever since I installed Lion my internet connection comes and goes....have reported this to Apple Care who have helped me reset my connection but it is still happening...cant believe it is a fault of the ISP as my Iphone does not have this problem, nor does my PC laptop...is this a fault in the new system?
Thanks so much but none of that helped. It was driving me crazy because it would back up another external drive. I just changed the name of the drive from iPhoto/iTunes Library to Media Libraries and IT WORKED!! I guess for some reason it didn't like the drive being called iPhoto or iTunes ???? I don't understand but I have tried so many solutions and exchanging things out but the name change did it????!!!
Thank you for your help and replying to this. Guess I made my own issue! -
How come, ever since I installed Mountain Lion, my computer is slower???
First, back up all data immediately, as your boot drive may be failing.
Launch the usual set of applications you use when you notice the problem.
Step 1
Launch the Activity Monitor application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Activity Monitor in the page that opens.
Select the CPU tab of the Activity Monitor window.
Select All Processes from the menu in the toolbar, if not already selected.
Click the heading of the % CPU column in the process table to sort the entries by CPU usage. You may have to click it twice to get the highest value at the top. What is it, and what is the process? Also post the values for % User, % System, and % Idle at the bottom of the window.
Select the System Memory tab. What values are shown in the bottom part of the window for Page outs and Swap used?
Next, select the Disk Activity tab. What approximate values are shown for Reads in/sec and Writes out/sec?
Step 2
You must be logged in as an administrator to carry out this step.
Launch the Console application in the same way as above. Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left.
Post the 50 or so most recent messages in the log — the text, please, not a screenshot.
Important: Some personal information, such as your name, may appear in the log. Edit it out before posting. -
Ever since I installed IOS 8, I cannot upload photos
Ever since I installed IOS 8, I cannot upload photos to Kijiji.
I also have this problem, does this mean i have to change safari? Apple is sending me a message saying i do not have latest version but my updates are up To date! Can anyone help me? Thanks guys
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My iphone keeps shutting down randomly. Ever since I installed IO7
My iphone keeps shutting down randomly. 3-7 times a day. Ever since I installed IO7. How do I fix or reinstall IO6?
Hey Kaylyn07,
Thanks for the question. The following article may help in troubleshooting Kernal Panic’s for OS X:
OS X: When your computer spontaneously restarts or displays "Your computer restarted because of a problem."
http://support.apple.com/kb/TS4636
In most cases, kernel panics are not caused by an issue with the Mac itself. They are usually caused by software that was installed, or a problem with connected hardware.
To help avoid kernel panics, install all available software updates until Software Update reports, "Your software is up to date." OS X updates help your Mac handle the kinds of issues that can cause kernel panics, such as malformed network packets, or third party software issues. For most kernel panics, updating your software is all you have to do.
Diagnosing a recurring kernel panic can be difficult. If you need help with this process, consider bringing your Mac to a Genius at an Apple Store or an Apple Authorized Service Provider for help. If you plan to visit an Apple Retail store, you can make a reservation (available in some countries only).
Thanks,
Matt M. -
Ever since I installed Mavericks, my MacBook Pro randomly restarts.
Hi all... this is my first time here, so please be gentle ;-)
Ever since I installed Mavericks, my MacBook Pro just randomly restarts. It's been happening a lot, and I have zero idea of how to decipher the panic report. Can anyone lend an assist on this? Much thanks, in advance. Here's the report...
Tue Jul 8 21:16:03 2014
panic(cpu 2 caller 0xffffff801a8dbf5e): Kernel trap at 0xffffff801a8a3469, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x000000002e8ab028, CR3: 0x00000001cda0d08f, CR4: 0x00000000000206e0
RAX: 0x0000000000000001, RBX: 0x000000002e8ab000, RCX: 0xffffff803166d000, RDX: 0x0000000000000821
RSP: 0xffffff8124e73a80, RBP: 0xffffff8124e73ab0, RSI: 0x0000000023acea34, RDI: 0xffffff801ebac650
R8: 0xffffff8124e73b8c, R9: 0xffffff8124e73b8c, R10: 0xffffff8124e739f0, R11: 0x0000000000000200
R12: 0xffffff801ebac650, R13: 0xffffff801dab9000, R14: 0x0000000002a81000, R15: 0xffffff8030ed0a00
RFL: 0x0000000000010206, RIP: 0xffffff801a8a3469, CS: 0x0000000000000008, SS: 0x0000000000000000
Fault CR2: 0x000000002e8ab028, Error code: 0x0000000000000000, Fault CPU: 0x2
Backtrace (CPU 2), Frame : Return Address
0xffffff8124e73710 : 0xffffff801a822fa9
0xffffff8124e73790 : 0xffffff801a8dbf5e
0xffffff8124e73960 : 0xffffff801a8f3456
0xffffff8124e73980 : 0xffffff801a8a3469
0xffffff8124e73ab0 : 0xffffff801a8952d1
0xffffff8124e73b50 : 0xffffff801a873628
0xffffff8124e73b70 : 0xffffff801a86c899
0xffffff8124e73bb0 : 0xffffff801a874fa2
0xffffff8124e73d50 : 0xffffff801a878864
0xffffff8124e73f20 : 0xffffff801a8dc39c
0xffffff8124e73fb0 : 0xffffff801a8f335b
BSD process name corresponding to current thread: Google Chrome He
Mac OS version:
13D65
Kernel version:
Darwin Kernel Version 13.2.0: Thu Apr 17 23:03:13 PDT 2014; root:xnu-2422.100.13~1/RELEASE_X86_64
Kernel UUID: ADD73AE6-88B0-32FB-A8BB-4F7C8BE4092E
Kernel slide: 0x000000001a600000
Kernel text base: 0xffffff801a800000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 1313246657923
last loaded kext at 1084681985049: com.apple.filesystems.smbfs 2.0.2 (addr 0xffffff7f9ccbf000, size 335872)
last unloaded kext at 743170783122: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f9ccbf000, size 32768)
loaded kexts:
com.avatron.AVExFramebuffer 1.7
com.avatron.AVExVideo 1.7
com.apple.filesystems.smbfs 2.0.2
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 100.14.15
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.2.4f1
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleHDA 2.6.1f2
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleLPC 1.7.0
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleMikeyDriver 2.6.1f2
com.apple.driver.AppleMuxControl 3.5.26
com.apple.driver.AppleIntelHDGraphics 8.2.4
com.apple.driver.AppleIntelHDGraphicsFB 8.2.4
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.GeForceTesla 8.2.4
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.4f1
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBCardReader 3.4.1
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleIRController 325.7
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.iokit.SCSITaskUserClient 3.6.6
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.5.1
com.apple.driver.AppleFWOHCI 5.0.2
com.apple.driver.AppleUSBHub 666.4.0
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleAHCIPort 3.0.0
com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
com.apple.driver.AppleUSBEHCI 660.4.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 217.92.1
com.apple.AppleGraphicsDeviceControl 3.5.26
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.6.1f2
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.7fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOSurface 91.1
com.apple.iokit.IOBluetoothFamily 4.2.4f1
com.apple.driver.AppleHDAController 2.6.1f2
com.apple.iokit.IOHDAFamily 2.6.1f2
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.AppleGraphicsControl 3.5.26
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.nvidia.classic.NVDANV50HalTesla 8.2.4
com.apple.nvidia.classic.NVDAResmanTesla 8.2.4
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.4f1
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.7.0d11
com.apple.driver.AppleSMC 3.1.8
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.6
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.driver.AppleUSBMultitouch 240.9
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.6
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IO80211Family 630.35
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.iokit.IOEthernetAVBController 1.0.3b4
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBFamily 677.4.0
com.apple.driver.AppleEFINVRAM 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1Remove "Air Display" and see whether there's an improvement.
Any third-party software that doesn't install by drag-and-drop into the Applications folder, and uninstall by drag-and-drop to the Trash, is a system modification.
Whenever you remove system modifications, they must be removed completely, and the only way to do that is to use the uninstallation tool, if any, provided by the developers, or to follow their instructions. If the software has been incompletely removed, you may have to re-download or even reinstall it in order to finish the job.
I never install system modifications myself, and (unless otherwise specified in this comment) I don't know how to uninstall them. You'll have to do your own research to find that information.
Here are some general guidelines to get you started. Suppose you want to remove something called “BrickMyMac” (a hypothetical example.) First, consult the product's Help menu, if there is one, for instructions. Finding none there, look on the developer's website, say www.brickmymac.com. (That may not be the actual name of the site; if necessary, search the Web for the product name.) If you don’t find anything on the website or in your search, contact the developer. While you're waiting for a response, download BrickMyMac.dmg and open it. There may be an application in there such as “Uninstall BrickMyMac.” If not, open “BrickMyMac.pkg” and look for an Uninstall button. The uninstaller might also be accessed by clicking the Customize button, if there is one.
Back up all data before making any changes.
You will generally have to restart the computer in order to complete an uninstallation. Until you do that, there may be no effect, or unpredictable effects.
If you can’t remove software in any other way, you’ll have to erase and install OS X. Never install any third-party software unless you're sure you know how to uninstall it; otherwise you may create problems that are very hard to solve.
WARNING: Trying to remove complex system modifications by hunting for files by name often will not work and may make the problem worse. The same goes for "utilities" such as "AppCleaner" and the like that purport to remove software. -
Ever since I installed Lion, I have not been able to print wirelessly
Ever since I installed Lion, I have not been able to print to my Brother MFC-7840W. It shows in System Preferences, and says "Ready", but when I try to print I get a "cannot connect to device" message. Also in the printer utility it says bonjour malfunction. I have installed the most current drivers as well. Also, all other computers (PC's) on the wireless network are not having any problems printing! Help! I hate it when the household PC lovers mock me!
The Bonjour Multifunction entry under Kind simply indicates that both the printer and scanner queues will be created for the single queue, the same that happens when the device is connected to the Mac via USB. I see the same thing with some Canon AIO's and it doesn't stop the Mac from printing.
With you mentioning that a direct connection also fails, then it suggests that there is an issue with the driver or the printing system. A reset of the printing system is a good starting point. This will require you to create the queue again, but not install the printer drivers. And try it first with the USB connected printer before trying it on the network.
If the direct connection still fails after the reset then the drivers could be a cause. Other Brother owners mentioned having problems with printing after a recent Brother update. From memory they found they had to get a CUPS driver from the Brother web site to resolve the symptom. -
Ever since I installed iOS5....
Ever since I installed iOS5....When I am on a call, the person I am talking to won't be able to hear me. This happens when I hold the phone to my ear, use speaker phone, or use bluetooth in the car. This never happens when I talk to my wife who also has iOS5. Anyone having the same problem?
I believe I have a similar problem. I'm running Windows 7. I have an iPad, iPod nano, iPhone 3G and a iPod video. I updated iTunes and then updated my iPad to iOS5. I can still sync the iPad, Nano and iPhone. When I plug in my iPod Video iTunes crashes. No error messages. Just crashes. If I try to reopen iTunes it immediately crashes. I can see the iPod in My Computer and Device Manager. I downloaded the installer and used the repair option but no changes. Still crashes. I uninstalled iTunes but kept the library info. Still crashes. I reinstalled iTunes deleting all associated files, registry entries etc. Still crashes. Mulptiple restarts during all of this. I have done a hard rest on the iPod. I created a new library and still crashed. I logged in as my daughter on this same desktop and tried with her account. Still crashes.
Just for fun I booted up an old desktop running XP. Installed the latest version of iTunes and my iPod Video works perfectly with the older OS. I refuse to run two seperate libraries. There has to be a solution that doesn't involve restoring my iPod (that is working fine on the other computer) or reinstalling Windows (which works fine with my other iDevices). I haven't found any soultions via Google.
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