Problems generating WebHelp output using RoboHelp X5

Hello,
I have been using RoboHelp X5, build 606 since last 2 weeks. I am facing problems with the generation of WebHelp output, when I generate and publish the project, it does not give me the Index and TOC. I have taken over the project from another author and when I compare the new Published Help folder with the previous author's work, I see some missing files. Could anyone from the group please help me resolve this issue?
Thanks!

Two possibilities from that information.
1] Is the D drive a partition on your hard disk or a network drive? RoboHelp projects must be run from your hard disk.
2] The more likely is that RH is not properly installed. When the previous author left, was RH uninstalled and reinstalled using your login? For X5 it must be installed using your login? Also you need local admin rights both to install and use it.
My guess is this is all to do with X5 not having been installed with your login and with you having local admin rights.
This will lead to another problem. X5 can no longer be activated. The solution to that is on my site. See Snippet 100.
See www.grainge.org for RoboHelp and Authoring tips
Follow me @petergrainge

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Regards,
Ruso

What browser are you using?
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@petergrainge

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There is detailed information in Item 2 at http://www.grainge.org/pages/snippets/snippets.htm#browsers
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We're using RoboHelp X5. The Developers want us to generate
the Help output with .html file extension (vs. .htm file
extension). Could you please let me know how do we go about
this?

I would strongly resist that because you are making a rod for
your own back for no useful purpose whatever.
You have to manually change each topic file name within
Project Manager and make sure you specify the extension for the
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Hi,
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PROCEDURE xml_main (
errbuf OUT VARCHAR2
,retcode OUT VARCHAR2
,p_project_from IN VARCHAR2
,p_project_to IN VARCHAR2
AS
l_xml_type XMLTYPE;
BEGIN
SELECT DBMS_XMLGEN.getxmltype
('SELECT fnd_global.conc_request_id
,TO_CHAR (segment1)
,to_char(start_date,''MM/DD/RRRR'')
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Thanks.

Pl see if the example included in this presentation helps http://www.oracle.com/technology/products/applications/Events/OOW-2006/EBS/S281401_Sridhar_Bogelli.pdf
Also, you do not need to explicitly call XDOREPPB in later versions of XML Publisher. If you set up everything correctly (as described in the presentation above and the link below) the Output Post Processor is called automatically after the XML file is generated successfully.
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HTH
Srini

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I read the thread you mentioned and all others relating to this issue - seems to be a number of people having the same issue over the last 3 years, but none have posted a successful conclusion. I did see the post about strange characters in file names causing issues in the XML - I did also look at this and change all my content file names to innocuous "Chapter_X" & etc. The paths to the "Sources" directory are all relative and the project works correctly on Chrome and Firefox. Just safari is not working. Agree, it could be permissions, but I have checked all security settings and the Abobe Flash player (with is called up by the script to display the videos in the browser) is specifically permitted to "Allow Always" in the security settings. I can't help thinking there is a problem with the generated XML that safari is not behaving correctly - it wouldnt be the first time that Apple doest things using their interpretation of a standard.
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Problem displaying WebHelp built from RoboHelp HTML Editiion

I have a project I want to transition out of RoboHelp for
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Check with IT. If you are using RH6 or lower, then they must
be installed with and run with your login and that must have admin
rights attached. If you are using RH7, an administrator can install
it and you don't need admin rights to use it.
See Installing RH on my site.
That seems the most likely cause given that this occurs with
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Generated WebHelp output folder contains \!ScreenLayout!\ folder

I'm running TCS4 and just played around with creating WebHelp with RH10. In both my project and the sample Salesbuilder project, I find that there's a \!ScreenLayout!\ folder with only a mobile.css file in each sub-folder. I could understand this if I was generating Multiscreen HTML5 output, but I'm not - WebHelp was set to be the default layout in both cases. So 2 questions - first, why is it getting put in there, and second, can I safely get rid of it? My help only gets packaged with our software and installed on clients' LAN servers, never a Webserver. You can't run the software off a mobile phone, so trying to access it that way won't ever come into play.

@Jeff
This is the previous question to yours.
http://forums.adobe.com/message/5039657#5039657
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

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Two possibilities from that information.
1] Is the D drive a partition on your hard disk or a network drive? RoboHelp projects must be run from your hard disk.
2] The more likely is that RH is not properly installed. When the previous author left, was RH uninstalled and reinstalled using your login? For X5 it must be installed using your login? Also you need local admin rights both to install and use it.
My guess is this is all to do with X5 not having been installed with your login and with you having local admin rights.
This will lead to another problem. X5 can no longer be activated. The solution to that is on my site. See Snippet 100.
See www.grainge.org for RoboHelp and Authoring tips
Follow me @petergrainge

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In application.xml
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Can anyone please tell me what is problem.very urgent.
Thankyou

Hi,
Found the solution for the problem. For some reason
response.setHeader("Cache-Control","no-store, no-cache, must-revalidate,post-check=0, pre-check=0"); //HTTP 1.1
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These header settings were causing this issue. If I take out these settings then it works
FYI
Thankyou very much for all help

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