Problems getting 9360 to work on VIrgin Mobile

Hi,
Bought a lovely new Curve 9360 for my daughter on O2 and unlocked it for use on Virgin (she had her original phone stolen, but the contract continues - I'm giving the O2 SIM to my wife!) but am having a devil of a time getting mobile internet working...
I've hunted around for suggestions.
One idea was to go to the advanced menu for IP Routing and send a register message. A message seems to go somewhere, but nothing happens in return.
Another idea was to use Blackberry Desktop Software to select a profile from the tools menu. My software (v 2.1.3 for Mac) doesn't have a tools menu.
Another idea was to send a service book from the blackberry web site, but when I login, all I get is options to change aspects of my blackberry id.
Another idea was to key in APN and proxy details into the TCP settings section. There doesn't appear to be anywhere to enter proxy information.
The network diagnostics tool fails on doing a ping. The tool seems to think it's on T-Mobile. I understand that Virgin uses T-Mobile, so that may be nothing to worry about, but it might be considered slightly odd.
Of course Virgin support themselves don't seem to know anything about BB OS7 devices.
This is getting a little frustrating... Please help!
Thanks

No one has an idea how to get this to work...?

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    34 02 31 30 07 69 6e 2d 61 64 64 72 04 61 72 70 '4.10.in-addr.arp'
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    Fri Jun 4 18:29:10 2010 : ipcp: up
    Fri Jun 4 18:29:10 2010 : local IP address 10.200.7.142
    Fri Jun 4 18:29:10 2010 : remote IP address 10.200.7.0
    Fri Jun 4 18:29:10 2010 : primary DNS address 139.130.4.4
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    Fri Jun 4 18:33:32 2010 : sent [LCP TermReq id=0x3 "User request"]
    Fri Jun 4 18:33:35 2010 : Connection terminated.
    Fri Jun 4 18:33:36 2010 : Connect time 4.4 minutes.
    Fri Jun 4 18:33:36 2010 : Sent 14164 bytes, received 146 bytes.
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    May many happy bits flow your way!
    "wcjmproducer" <[email protected]> wrote in
    message
    news:[email protected]...
    > Hello! I'm working on my band's new website and have
    been searching many
    > hours
    > for answers to some problems I'm having with txt files
    referenced as HTML
    > in
    > Flash.
    >
    > Our site is
    http://moumusic.com.
    >
    > One of the problems is having an image as a link. For
    instance, I have a
    > photo and try to link a website to it:
    >
    >
    quote:
    <a href="
    http://cdbaby.com/cd/motuniverse"
    target="_blank"><img
    > src="images/cdbaby.gif" width="100"
    height="100"></a>
    >
    > It works when loaded as an HTML file, but not when
    viewed in the Flash
    > site.
    > The text file for this is at
    http://moumusic.com/moualbum.txt.
    The page
    > comes
    > up when you click the "MoU's First CD" link on
    moumusic.com.
    >
    > Next, I can't link to external media files. For
    instance, I tried
    > inserting
    > the code:
    quote:
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    > href="
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    >
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    > link
    > is pretty long:
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    >
    href="https://www.paypal.com/cgi-bin/webscr?cmd=_xclick&business=producer%40wcjm
    >
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    >
    e00&no_shipping=2&no_note=1&currency_code=USD&lc=US&bn=PP%2dBuyNowBF&charset=UTF
    > %2d8">Buy Now!</a>
    . I heard that there's a 128 character limit for
    > links
    > in Flash. Is there any way around this?
    >
    > What about forms? PayPal has the option of doing a form
    for a shopping
    > cart.
    > Flash won't even begin to recognize it when I just drop
    the form code in
    > there.
    >
    > Well, thanks for the help in advance- hopefully this
    stuff can be
    > accomplished!
    >
    > Jim
    >

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