Problems Getting A Serial Number For My Student Edition

I got a copy of Photoshop CS4 Extended - Student Edition from JourneyEd.com. Tried to register the product with myidentit-e.com and it says I have an invalid product code number. I call them and they tell me to call JourneyEd and get a new product code number. Called JourneyEd and they said that they don't generate these numbers, call Abobe. I call Adobe and they ask me for some other code number which should be on the inside of the DVD cover. There is no number.
I have a feeling that I just spent $200 and some change for a product that I can't use and no one wants to take responsibility. Any suggestions out there?
john

Doesn't look like journeyed.com has a stellar reputation. If they cannot resolve the problem quickly, get your money back. And call your credit card company today to dispute the charge (assuming you didn't just send 'em a check).
I recommend that you should buy directly through Adobe, your school store, or other ethical vendor -- check vendor ratings before buying.
Neil

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