Problems importing CDs

Hi, I have seen other discussions on problems importing CDs & Gracenote. I have the following problem.
Using iTunes 10.2 on my laptop, CDs will not import when I am connected to the internet at home, but the same CDs will import when I am at work.
At home the import will run very slowly (takes several hours) and eventually report as completed but although the tracks are on the hard drive they are unplayable. At work, on the same laptop, the import completes in a matter of minutes and the tracks are playable.
Has anyone else experienced anything like this and any suggestions on a solution? I don't want to haul my entire CD collection to work to import it (not to mention my employers don't like it).
The other thing to note is my home desktop machine exhibits the same characteristics as the laptop at home (very slow, unplayable once completed).
Cheers.

You'd probably be better off posting this in the iTunes discussions. Check your import encoder settings.

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Continual problem importing CDs

For years now I have had problems importing CDs, and I am at my wit's end. Many times when I import a CD, I finish, eject the CD, and find that my songs are no where to be found on itunes. Often time they will hang out in the "recently added" playlist, but even then, if I had gone through the trouble of "getting info" and changing the song descriptions and what not, those changes would surely not be shown there. Furthermore, I can't seem to get itunes to recognize the tunes even when they are in this recently added area.
Please help.

I have lost songs in the past and this is what I did to fix it. iTunes uses an on-line service called Gracenote to get the details like song titles, album title, artists, genre and so on. One of those bits of info is whether or not the CD in question is a compilation. This data was entered by people like you and me. If Gracenote doesn't have it in its database, it will prompt you to enter the info and the next person will have it ready to go.
You can search under artist (CTL+B) to look for "Compilations" or you can also look under "Various Artists"
iTunes files albums by ALBUM ARTIST when possible. Gracenote doesn't give that info so if there is a guest artist on one song, that song shows up as a separate album. I fix this by highlighting every song in that album and right-click to GET INFO (CTL+I) and fill in the blank for ALBUM ARTIST.
A more basic check is to look in EDIT > PREFERENCES > ADVANCED to see where iTunes puts things by default. I have a pretty big library, so I installed a separate drive and made that my default. Right below the drive location is a couple of important check boxes.
"Keep iTunes Media Folder Organized" means that iTunes will create folders by ALBUM ARTIST (or ARTIST if you didn't fill in the blanks) and each album as a sub-folder.
"Copy Files To iTunes Media Folder when adding to Library" If you have music files in your computer (thumb drive, desktop, e-mail, MP3 disc, etc) and you add them to your iTunes Library, they stay right there if this box is not checked. iTunes knows where to find them (until you pull the thumb drive out) If you check this box, iTunes puts a copy in the Library: MUSIC > ALBUM ARTIST > ALBUM >
There is another check box that helps find lost songs FILE > LIBRARY > ORGANIZE LIBRARY > CONSOLIDATE FILES

Problem importing CDs into iTunes

iTunes breaks some of my imported CDs into multiple folders/albums. How can I combine these back into one album? I have tried drag/drop, but that does not work.

You need to make sure that artist and album artist are the same on all tracks
See http://support.apple.com/kb/TS1468
Jim

Having problems importing CDs into itunes10

i have recently noticed that my imac is very reluctant to import CDs into itunes10 - as well as letting me burn data to CDs/DVDs.
sometimes it will let me burn a CD into itunes, but it will be very slow (used to be around x20 speed) and there will be 'clunking' sounds coming from the drive.
sometimes if it does appear to have imported a whole CD, the tracks have a length of 0:00!
is this a faulty drive, due to my imac being a fair few years old (i would hope that apple make their drives last a little longer than just a few years) - or just some kind of bug that needs fixing?
i would really appreciate if anyone could help me out - as i'm not keen on taking my imac in for repair!
mac OSX 10.6.7

Abstractman23 wrote:
ok i'll try toast. but yes, i fear it may be the drive. do think i should take the imac in for repair (probably will cost too much, and be a huge hassle) - or just buy a drive that can burn/import CDs?
many thanks!
Good question. If you do find that the drive is bad, you may want to call ahead to Apple and get an idea what a 1 for 1 replacement would cost.
External CD drives that connect via USB are relatively inexpensive, but leave you with more wires and junk on your table.

Problems importing CDs after upgrade

I have upgraded to the latest version of Quicktime and iTunes. Now when I pop in some CDs to import them (or, in this case, to re-import them at a higher bitrate, to match the songs I've upgraded through iTunes Plus), my MacBook won't mount the disc. It tries to read it for about 30 seconds and then spits it out.
The funny thing is that these are CDs that I have successfully imported in the past.
Is anyone else running into this problem?
MacBook Core Duo Mac OS X (10.4.9)

Looks like some of my old CDs were dirty. Other CDs were clean but my MacBook is just fussy. My partner's old PowerBook imports them just fine.

Problem Importing CDs

I own some cds that I can't import into itunes for various reasons. Some it will import the songs but the sound is all scrambled and others come with their own independant player and only allow you to import the songs into windows media player and then doesn't allow you to import the songs into itunes.
Is there anyway I get these songs into itunes or onto my ipod without illegaly downloading them or purchasing the album off itunes and essentially paying twice for the same ablum???
Windows XP

If they do not have this logo on it, they are most likely not a true Audio CD.
If it has extra stuff on it, it is an enhanced CD.
Also, there is copy protection on some CDs.
Usually, these cannot be read by iTunes (or other programs).
Sometimes they can.
Write a letter to the label AND to the artist and complain. Really.
Let them know you are extremely dissatisfied with the CD because of the incompatibility.

Problem importing cds onto computer

I have loaded the itunes software on to my computer, but when i insert a cd for import the itunes doens't open automatically and when openned manually won't import.
any help?

Try postng in the iTunes forums (obviously the one that suits your computer's OS), as you may get more help in there.

Imported CDs - poor quality

I have had problems importing cds recently whereby during playback on my ipod classic(80g) the sound quality is really poor, crackly and unlistenable. I recently changed the import setting from AAC to AIFF because after downloading 10.1 I was unable to import cds. I dont know if this is related. Please can someone offer any advice.
Cheers,
Tommo

Ah! Well if they sound bad in iTunes, that's why they sound bad on your iPod. So in other words, the importing of the CD to iTunes is where the problem is being introduced, so....
Look in your iTunes (where you found the import kbps settings), *Edit/Preferences/General/Import Settings* and just below the Details box - do you see the *Use error correction when reading Audio CDs?* Presumably, there is no tick-in-the-box at the moment, so select it now (so there is a tick-in-the-box!)
As you'll notice from the text beneath that box, it should sort out the import problem, but only for new imports. It means you'll have to import those faulty albums again and it may take longer too, I'm afraid.
If that gets rid of the noise problem and yet the problem has only just occurred, the explanation is probably be that something else on your computer is interfering with the import process or with the CD drive or that the CD drive has become faulty. If you think that may be the case, how and whether you get it repaired will be up to you to decide.
Phil
P.S. Actually, one more test you can try, does the CD sound bad if you play it on your computer, using iTunes? That's "playing the CD itself", not what you imported into iTunes?
Message was edited by: the fiend

Import CDs

I'm having problems importing CDs to itunes.
When I insert a disc the 'Player' automatically starts to play the disc. I've set itunes as the default audio player but that doesn't help. I may have installed/downloaded 'Player' in error and now I can't get rid of it.

Hi Michael--
Welcome to the Apple Discussions.
You've posted to the iTunes for Mac discussion. I'd suggest you repost your question to the iTunes for Windows discussion, as you're more likely to get an answer right away there. That's where the Windows gurus hang out.
best,
charlie

Problem importing music - CDs won't be read

Hello,
I'm re-importing my music onto an external hard drive after my multiple libraries got mixed up (I figured it'd be easier that wading through the 150+ gigs of music), and I have a problem. Music that I've had no trouble importing before is now causing me problems. I insert the CD into my MacBook Pro, and it'll spin up trying to read the CD three times, and then spit the CD back out. It doesn't even show up in iTunes.
Is there something I can do to fix this? I've imported the music, with no problem, before on my iMac G4 to the external drive. I've encountered this problem in the past, but not at this magnitude (I'd say about forty or so of my CDs won't work in the MBP). It's usually happened before on imported CDs, but I've gotten them to work in the past.
I've tried restarting iTunes as well as my computer, but no luck. The CDs are clean, and while not perfect, are clean enough that they should be recognized by the drive (when I put them in my iMac, they show up and work).
In case you're wondering (I don't know if it'll help or not), I'm using a MBP with the new Santa Rosa chipset. The music is going on to a LaCie External HD connected via FW 800. I'm using the latest version of iTunes software, and all the software is up-to-date. The iMac that I don't use, but the CDs work in, is a iMac G4 800 MHz.
My thanks in advance. This is really, really frustrating since I just purchased this MacBook Pro. Any help is greatly appreciated.
Thanks again!
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I'm having a similar problem on my iMac G4. Some CDs will import fine, others just spin and won't read. I tested them on another Mac (in this case a G4 Aluminum and the CDs would read).
Don't know what to do here. If it were just one or two discs I would come up with a work around, but in this case, I have discs that would not import (1/2 of what I tried to import last night).
Have looked at my iTunes settings and don't see anything. Since the drive works for some CDs, I know it works. Appreciate any insight you can offer.
Thanks.

ITunes Encountering Problems When Importing CDs

Since I allowed an iTunes update about a month ago (?), I've been having problems importing certain (apparently random) CDs. I import a lot of books on CD, and many times "iTunes encounters a problem and has to shut down." Not always. For example, the book I'm trying to import this afternoon worked fine on the first disc, but not at all on the second. I got the shutdown message after only a few seconds. I always join the tracks before importing.
Earlier today, I was having trouble with a number of discs, but it would occur when the import was much further along. I thought I'd figured out a workaround -- instead of joining all the tracks on the CD, I joined them into two sets, each half the size of the full CD. Then imported them one at a time. Worked like a charm for about 5 discs. Then I started importing a new book, thought I'd get brave and try to import a whole CD. Worked like a charm on CD #1. Then I got to #2, and not only did it only work for a few seconds before shutting down iTunes when they were all joined together, when I tried my workaround, that didn't work either.
I'm running iTunes 6.0.1.3, with CD Driver 2.0.4.3 and CD Driver DLL 2.0.3.2.
I ran CD diagnostics on the disc I'm currently having trouble with. Here are the results:
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
Dell Inc. Dell DXP051
iTunes 6.0.1.3
CD Driver 2.0.4.3
CD Driver DLL 2.0.3.2
LowerFilters: PxHelp20 (2.0.0.0), drvmcdb (1.0.0.1), sscdbhk5 (1.0.0.1),
UpperFilters: GEARAspiWDM (2.0.4.3),
Video Driver: RADEON X300 SE 128MB HyperMemory\RADEON X300 SE 128MB HyperMemory
IDE\DiskARRAY1.0.00_U, Bus Type ATA, Bus Address [0,0]
USBSTOR\DiskApple__iPod___________1.62, Bus Type USB
USBSTOR\DiskGenericSTORAGE_DEVICE_9317, Bus Type USB
USBSTOR\DiskGenericSTORAGE_DEVICE_9317, Bus Type USB
USBSTOR\DiskGenericSTORAGE_DEVICE_9317, Bus Type USB
USBSTOR\DiskGenericSTORAGE_DEVICE_9317, Bus Type USB
USBSTOR\DiskHP_____PSC_2350_______1.00, Bus Type USB
IDE\CdRomHL-DT-STCD-RW_GCE-8487B________________F109___, Bus Type ATA, Bus Address [0,0]
IDE\CdRomPHILIPSDVD+-RW_DVD8701_________________5D24___, Bus Type ATA, Bus Address [1,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
Current user is administrator.
E: HL-DT-ST CD-RW GCE-8487B, Rev F109
Drive is empty.
F: PHILIPS DVD+-RW DVD8701, Rev 5D24
Audio CD in drive.
Found 15 songs on CD, playing time 75:07 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 05:36:43
Track 3, start time 10:01:71
Track 4, start time 14:56:47
Track 5, start time 19:51:28
Track 6, start time 24:55:64
Track 7, start time 30:00:58
Track 8, start time 35:09:59
Track 9, start time 39:59:28
Track 10, start time 45:29:17
Track 11, start time 50:01:68
Track 12, start time 55:10:44
Track 13, start time 59:51:18
Track 14, start time 64:40:65
Track 15, start time 69:36:24
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 12 16 24 32 40 48.
The drive CDRW speeds are: 12.
The drive DVDR speeds are: 12.
The drive DVDRW speeds are: 12.
And oh, by the way, I have the same problem whether I use the computer's CD drive or the DVD drive. Can anyone see any reason why this would happen? And what I can do to fix it?
Judi P
Dell XPS 400 Windows XP Pro 2.73 GHz processor, 1024 RAM
Dell XPS 400 Windows XP Pro 2.73 GHz processor, 1024 RAM
Dell XPS 400 Windows XP Pro 2.73 GHz processor, 1024 RAM

Well, thanks for all the help, folks.
After playing around with every permutation I could think of under preferences\advanced\importing, in desparation (because the problem kept getting worse - to the point that I couldn't import any joined tracks at all) I allowed a version update to 6.0.4.2.
No more problem.

TS1362 I am having trouble playing imported cds. The tracks keep sticking which is a bit like buffering is this a common problem and can i rectify it.

Being new to the iphone I am having trouble listening to imported cds. The tracks keep sticking a bit like buffering. Is this a common problem and can it be solved just by addressing a general buffering problem which I already have on youtube but have not rectified as yet.
Thanks Kaz T

If <alanfromnewtownards> fix fails to address the issue - turn off iMessage and Facetime in Settings. Settings\iMessage, and Settings\facetime.
Sync by cable to iTunes.
Leave cable connected, open Settings\iCloud and ensure at least Mail is on and dsplays your Apple iD email - then turn iMessage and Facetime back on. Ensure that in the ISettings...\iMessage...\Facetime page that the Receive at field and Receive video calls at email address is the same address as your Apple I.D.
Resync when finished.
If still having problems with Facetime then check that the required port is open - allowing traffic in your router.
http://support.apple.com/kb/TS1629
In some cases you may need to turn on Port forwarding and open the port manually to allow traffic through. See your router documentation for details.
If having problems verifying, open iTunes store App on your pad. at bottom of page, click on your ID and sign in. Go to your Account details (re-veryfying and answering security questions may be required to do this) - check all details are correct.
Finally right click your device icon in iTunes and select Reset warnings. resync when finished.
Ct

Problem importing particular CDs into I-Tunes

Hello all.... I regularly import CDs into my itunes and usually have no problems. However, when I try to import Biffy Clyro's "Puzzle" CD and Paramore's "Riot" CD it takes a couple of hours for them to import, when it usually takes only 5 mins or so. After they are imported, playback is scratchy and distorted. Does anyone have any ideas of why this is happening? They are not enhanced CDs and I see nothing on their packaging about copy protection. I update itunes whenever I'm asked to and this has been happening for months. Im using Windows 7. Thanks for any help

No, unfortunately I don't think we have the same issue. The CD's that I put into my drive that don't work are professionally made CD's from a major label, not burned CD's. The drive does everything it is supposed to do (such as burn CD's) but for these 5 or 6 certain CD's that I have it gets about 5 seconds into the first song and quits. The drive disappears from My Computer and I have to Reboot the computer. Once I have done that the drive reappears.
I do think that I might just have to break down and try to call Sony directly. I have a sneaking suspicion though that I will get lost in a endless maize of "Press 3 for help with your drive" "were sorry all of our representatives are busy now" "your estimated wait time is 5... hours" and so on and so forth. Thank you for the reply's,
Ryan

I am having problems importing some CDs into iTunes on a laptop with Windows 8. Most CDs import without problem. The ones I can't import can be imported into iTunes with Windows 7. Does anybody know why this problem is occurring?

I am having problems importing some CDs into iTunes on a laptop with Windows 8. Most CDs import without problem. The ones I can't import can be imported into iTunes with Windows 7. Does anybody know why this problem is occurring?

First-off, this seems to be a general problem with 10.4 (across all the operating systems of which I am aware). Unfortunately, I cannot provide a permanent solution but, if you need a quick fix, this will (hopefully) work for you.
For some inexplicable reason, iTunes no longer recognises standard Windows paths. For example:
Y:\Music\Buddy Holly\Buddy Holly - Rave On.mp3
The end result is that it will import a playlist with no content.
It will, however, recognise the equivalent Apple paths which look like this:
file://localhost/Y:/Buddy Holly/Buddy Holly - Rave On.mp3
It is possible to convert your existing playlists using a few basic replace commands in something like Notepad. In my case, I made some code changes in my music manager and now generate two sets of playslists (one standard and one to accommodate iTunes).
Forgive me foir stating the obvious but please remember to make sure that the disk / path containing your music is accessible when doing the import otherwise you will probably get a blank result. Note that you can do a bulk import by selecting all the (revised) playlists and dragging them onto the iTunes sidebar.
I am sorry that this is not a "clean" solution but it will work if you are in a bind. The only alternative of which I am aware is to wait for Apple to fix the problem.

How to fix the problem with importing CDs with the new version of itunes

Hello,
I am trying to fix my itunes so that i can import CDs into my library. I understand there is a bug and i need to change to the 7.9.3 but how do i do that?? I am not computer savvy when it comes to the inner workings and changing things like i need to with this problem so help is greatly appreciated!!!

Short of rolling back your iTunes to 10.0.1.22 and your Apple Application Support to 1.3.2 (CoreAudioToolbox.dll is kept in the Apple Application Support program files), there's a few possible workarounds.
(1) Change your importing prefs to use a different encoding (won't help with the device syncing variation though), and/or disable the convert to 128 kbps AAC when syncing option.
(2) Replace your CoreAudioToolbox.dll version 7.9.4.0 with a 7.9.3.0 as per:
http://discussions.apple.com/thread.jspa?messageID=12576816#12576816
(3) Or, replace your CoreAudioToolbox.dll version 7.9.4.0 with a shadow copy of a 7.9.3.0 as per:
http://discussions.apple.com/thread.jspa?messageID=12583499&#12583499

Problems importing CDs

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