Problems importing PowerPoint

I am running into problems when importing PowerPoint to Captivate 5. After import the slides are just displaying as blank in the Film Strip, though each slide is titled as per the original PowerPoint. I have tried saving each Powerpoint slide as an image in inserting, but I have the same issue. I have searched the discussions for a solution to this but haven't been able to find anything that answers my question.

Hi there
Questions for you. If you preview, does the content show as expected? Or is it also just white?
Cheers... Rick

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Problem importing PowerPoint

I have Captivate 2 running under XP, with MS Office 2003.
Till two weeks ago, everything was working fine. Then I did a
Captivate project using extremely large files, and now I can't
import PowerPoint slides. When I try to import, I get a pop-up
saying "Could not open PPT file". As a workaround, I can record
PowerPoint slide shows by clicking the Print Screen button on every
slide, but this is inefficient.
I've spoken a number of times to Adobe support (level 1 and
2), and have tried all kinds of things, including reinstalling my
Flash player, making sure I'm the administrator on my machine,
deleting all Captivate directories on my hard drive before
reinstalling, installing Captivate with the Repair option checked,
reinstalling PowerPoint. Nothing is working. They suggested I post
a message here to see if anyone else has had this problem. In the
meantime, I'm awaiting a callback from their Level 3 support.
Thanks in advance!

Holy cow!! Adobe has a 3rd level of support? Cool. Only
partially kidding ... I really didn't know you could access various
levels. Is the 3rd level where you get to talk to the actual
engineers? Just wondered ...
Joel, in my experience it is often helpful to go to the most
basic approach in trying to isolate a problem. For instance, you
can eliminate the PPT being the cause of the problem by creating
another to try importing.
You can eliminate computer resources (on your own machine) by
importing a tiny, tiny PPT file and work up to a larger one.
And finally (for now), have you tried to use Power Point's "
File > Page Setup" to reduce the footprint (size) of the
PPT you are trying to import into Captivate?
This has been known to help, and at one time years ago I even
had a formula of sorts to get the size of the PPT to compliment the
size of the Captivate stage (slide). Sadly, I can't find that now,
but I would think you should keep the aspect ratio (AR) the same,
and that should help.
For instance, if the Captivate project is 800x600 (pixels),
the aspect ratio is 4:3 (as it is for the standard computer
monitor). Therefore you would want to set up your Power Point
project with that same AR so that the import process is not forced
to change AR, or to crop the imported images.
Hope there is something of value in there for you. When you
get up to that level of help where you are talking to the President
of Adobe, could you drop my name ... every little bit helps.
Have a very nice day JoelStern!!

I have iMovie 2011 and I imported PowerPoint slides with a soundtrack. Now I want to get rid of a small clip but it's not letting me do that.

I have iMovie 2011 and I imported PowerPoint slides with a soundtrack. Now I want to delete a small highlighted clip and it won't let me no matter what I do! Rosemary

First off....do NOT install MacKeeper! It creates more problems than it prevents, and is a royal pain to get rid of once you realize this.
What I would do, since it sounds like you don't want to reorganize your email filing by the use of Smart Mailboxes, is to simply use the search box at the top of the Mail window to find only the emails you want to delete....then select them all and delete them. For example, if you wanted to delete all of the emails from [email protected], you would type that into your search box, which will filter your inbox to only show you emails from [email protected] Then Select All, and delete them. You haven't deleted any others....only those from that person.
Then clear the search box to see the rest of your emails again.
Repeat this process to delete emails from other senders you no longer need.
(Once you've selected them all, by the way, you can control-click one if you need to save it).

Importing PowerPoint slides failure

I have been using Captivate v1 for a couple of years without
problems. Recently I installed Norton 360 and it was a 360 degrees
turn for the worse, hijacking computer's ram etc, so I had to
uninstall it. I also run a utility that ereases all traces of
&^%$£ Norton. Well, after that I can't import my
PowerPoint slides into Captivate, the window is killed as soon as
it appears! Anyone has a clue what could it be? I've uninstalled
Captive and reinstalled it again, including the upgrade, but the
problem persists.
Thank you.

Hi
If you get an answer to this please let me know because I've
got the same problem. I've imported PowerPoint that contains
hyperlinks that in conjunction with questions that if correct go to
the next slide but if wrong it reviews the relevant slide again
(played earlier in the presentation) and then automatically
hyperlinks back to start playing the multiple choice questions
again - can this be done in Captivate whilst still generating
accurate scores?

Quality when Importing PowerPoint

When importing PowerPoint slides, I have experienced the
occasional image flipping, and am not always that happy with the
image quality. As a result, I have generally resorted to screen
captures of PowerPoint in slide show view as opposed to using the
import feature. I have noticed this in other tools. Is Captivate
using PowerPoint's converter--my guess is that PowerPoint's own
converter is the source of the problems.

Hello alasala,
I am really sorry to hear that you have been experiencing
problems with importing PowerPoint slides into Captivate. Whilst I
cannot offer you any solution, I would suggest that you submit this
a bug using the
<a target=_blank class=ftalternatingbarlinklarge href="
http:// <a target=_blank
class=ftalternatingbarlinklarge href="
http://
Submission form</a></a>[/L]
Sorry I cannot be of any more use, but like you and many
others I would really like to see Adobe address these types of
PowerPoint issues and the best way to ensure this happens is for us
as a community to keep filing those bugs.
Regards,
Mark

I am having problems importing from a DVD or a CD to my Ipod nano via windows 8. I initially set everything up on a computer with windows 7, and authorized the windows 8 computer as well. Howevre, the oly thing that comes up on windows 8 is my purchases

I am having problems importing to my Ipod nano via windows 8. I usually do this from a windows 7 computer and have had no problems; hoever in windows 8 I can only see items purchased in the Itunes store. I do not have access to my entire library, which includes song uploaded from CDs and some videos. As a result, I'm having problems uploading any new items from CDs or DVDs. The computer with windows 8 is an authorized computer, so I don't understand why I'm having the problem.

Hello APVzW, we absolutely want the best path to resolution. My apologies for multiple attempts of replacing the device. We'd like to verify the order information and see if we can locate the tracking number. Please send a direct message with the order number so we can dive deeper. Here's steps to send a direct message: http://vz.to/1b8XnPy We look forward to hearing from you soon.
WiltonA_VZW
VZW Support
Follow us on twitter @VZWSupport

Problem importing from JVC MG 155 (videcam with hard disk drive)

I had a problem importing video from my videocam Jvc MG 155.
I tried when there was only few record in the videocam and everything gone right.
Otried when there were 520 movies and over 4 hour of video (I went to holiday and made also underwater movies) and the program crach before importing the movies.
I can import the moviesw only via firewire but in this way i import in DV mode (so I have near 60 gigabytes occupied by that movies insted of the original size in the hdd of the camera of 18 giga).
Someone have a solution?
If I import by firewire I reach the same quality (the camera record directly in mpeg 2 and via firewire I import in dv way)?
Any idea?
Jvc don't support mac because they don't give you software compatible (the cd inside is win only).

You are right.
But the first time I imported with imovie 08 (the time when there was only few movies on the camera and everything gone right and the program don't crash) i notice that the program imported the movies in compress format (mpeg2) and the size was the same of the videocamera (more or less ..but I'm sure it's not in DV format).
Maybe the prgram crash because of the hight number of the miniature it must generate to let me choose witch I want import.
Certantly Apple mus resolve this bug because the model of this videocamera is one of the fews they assure like compatible directly with imovie 08.

Problems importing connections from a SAN directory

Is anybody having a problem importing connections from a directory that's on a SAN?
My network is setup so that the Application Data directory is out on a SAN and when SQL Developer opens up the file dialog, current directory is listed as C:\ and entry in the file name field is file://<server>/<path to my stuff>/Application Data/SQL Developer/. This looks fine but when I click on the "Open" button to get the directory listing, an error dialog pops up with the following message:
The directory C:\file:\<server>\<path to my stuff>\Application Data\SQL Developer is not accessible. Please select a different directory.
When I change the current directory to the drive that maps the SAN location, I get the same message only with C: replaced with another drive letter.
If I had to guess, the dialog is not processing the file:// protocol indicator properly before it attempts to get the directory listing. Does anyone have a work around?

Other users also had problems with network shares, so you're right that might very well be the cause of your problems.
As workaround, try mapping the settings folder to a local drive. Add this to \sqldeveloper\bin\sqldeveloper.conf:
AddVMOption -Dide.user.dir=C:\sqldeveloperHope that helps,
K.

Problems importing videos recorded from my iPhone 3GS to iPhoto

I am having problems importing any videos recorded from my iPhone 3GS onto iPhoto. iPhoto keep giving me the following error:
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Thanks,

I am having the same problem...
and Image Capture ( didn't know we would normally be able to use it, but you can) also give an error
"Import Error"
Now I have used "ITimelapse pro" to transfer some timelapse movies (about 3 that are about 30 to 60 seconds long) that I made to the phone's photo library.. and I has a very long video that I mistakenly made - (15 minutes long or so) and I "trimmed" it to be a few minutes long. -- and used "JotNot" to send a photo to the photo library... otherwise I have only some regular photos (about 40 ) and about 2 regular videos in the library.
so any suggestions... ( I am emailing all that I can to myself ... maybe ridding everything will help)

STMS problem ( import status - import runnig does not change)

I have the same problem like this:
While Transporting request in our production server the status of request from import running (truck sign) does not change.
But the effect of the request is seen in the production but status does not change.
see :Re: STMS problem ( import status - import runnig does not change)
I did se14 as experts suggested, the history truck sign go away,seem work fine,
but when new request need STMS to trans, the truck sign happened again,
I need you help,thank you!

thanks for all reply,
the last two answers are the same,I think this is the right key,
I'm a ABAPer actually,yesterday I asked our headquarters basis to help,
and I don't know what he did,now this problem is be solved,
PS:I use AL11 to find .LOB now,but not find(maybe it's deleted by our basis),
thanks again!

New problem importing photos videos

since I upgraded my iphone 5 to ios7, I having a problem importing photos and videos to my pc? I have Windows 7. Has anyone else had this issue and been able to resolve it?

Hi I have figured it out on my own just today coz what apple suggested didn't help much so I just have to do it by myself.
This is what you need to do:
open your computer and search for autoplay, it will open rightaway and then scroll down look for your device then change "ask everything" to "import photos and videos in windows" connect your ipad again then tthe import box will open.. and your good!
i hope this will help you. Good luck! :-)

Problems importing sound

I'm trying to import .aiff (22.050 24bit) into the Director Cast, but Director (12) keeps crashing while importing them. I intially did a batch import, but am now importing them one at a time - a couple have imported, but I'm having to force quit Director and try re-importing several times before I can import a file. Has anyone else had problems importing sound into Director 12?

24 and 32 bit audio are not supported. Try 16 bit:
http://helpx.adobe.com/director/using/publishing-ios-devices-using-director.html

Problems importing from sony HDR FX7

hi forum.
i'm having problems importing audio from my camera into i-movie.
during import there is no sound coming from my computer, but there is sound coming from my camera. after import when i play back the clip i just imported, the sound is morphed. its like the pitch has been turned down in the audio file, except no effect has been done on it.
if anyone out there has a similar problem, or a soulution please let me know as i am ready to throw my mac out the window!
john lawlor

OK i think i get what you are saying but....
will the cound correct itself while it in in imovie. in other words will i be able to edit and listen to the audio as it is supposed to be?
what concerns me it that after i noticed this probem, i tried exporting it as a quicktime file, thinking that the wound would be OK, but after it finished exporting, the quicktime file was exactly the same. the sound was morpehd on it also.
could it be the settings on my camera?
john lawlor

Problems importing AVCHD clips from Panasonic GF1

I'm having problems importing clips from my new Panasonic Gf1. FCE (4.0.1) sees the device ok, and selecting and previewing the clips in the log and transfer window works fine, but once the clips are in FCE (converted to AIC) they play fast in the viewer or when placed in the sequence. Strange, because they play fine in the preview window before importing. Tried this in iMovie 08 and get the same effect.
I'm can convert them Toast to AIC and they work fine when imported to FCE but this is not my preferred workflow.

I tried using Toast Titanium 10 for conversion as suggested but there was a slight issue with synch of video and audio. So I downloaded and bought Voltaic HD as suggested elsewhere and the AVCHD files of the Panasonic GF-1 are now playing in Final Cut Express 4 without issues - I am editing with no problem. Given that I can use the Log&Transfer Window (Final Cut 4) for my Olympus EP1 and my Panasonic HD video cam, it's odd that the files of the Panasonic GF-1 don't work in Final Cut (yet), but at least I am back editing. Voltaic HD was $35, a doable expense.... it does work flawless (so far).

Problems importing and playing songs from an external cd/dvd drive

I am having problems importing songs on my PC from an external usb drive. What I have is an external combo usb firewire drive hooked up to my pc with a usb cable. (usb 2.0) When I launch itunes, it sees the cd I have loaded but when I go to import the songs, itunes just pops past each song in a second like each song was just a second in length. Then I have some corrupt file in my itunes library. Itunes gets the cd names and titles from CDDB correctly but can't play the songs or import them. I use this pc solely for playing audio, it is a Pentium 4 2.6 with 1GB of ram with build in usb 2.0 on the motherboard. There is no other software installed on the system other then virus software. When I use Windows Media Player the cd is read perfectly fine. I even play DVDs off the drive with no problems too. This problem in intermittent, with different cds. These are all commercial cds not burnt ones that someone made for me. Any help or suggestions would be appreciated.

Hi Toonz - I have exactly the same problem when trying to import songs - itunes does recognise the cd drive and names of tracks etc - it just won't play more than one second of each, or import any more. i did run the cd diagnostic check you suggested - results below - don't mean anything to me i'm afraid - any bright ideas?
this was a christmas present and i haven't managed to put any new music on apart from what was already on our pc, so am v sad and hope you can make it better....
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
ASUSTeK Computer INC. A7N8X2.0
iTunes 6.0.0.18
CD Driver 2.0.4.3
CD Driver DLL 2.0.3.2
UpperFilters: GEARAspiWDM (2.0.4.3),
Video Driver: RADEON 9500\RADEON 9500
IDE\DiskMaxtor6Y120P0_________________________YAR41BW0, Bus Type ATA, Bus Address [0,0]
IDE\CdRomATAPICD-RW_52XMax______________________150D___, Bus Type ATA, Bus Address [1,0]
IDE\CdRomSONYDVD-ROM_DDU1612____________________DYS1___, Bus Type ATA, Bus Address [0,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
Current user is administrator.
D: SONY DVD-ROM DDU1612, Rev DYS1
Drive is empty.
E: ATAPI CD-RW 52XMax, Rev 150D
Audio CD in drive.
Found 14 songs on CD, playing time 65:08 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 00:17:42
Track 3, start time 04:59:28
Track 4, start time 12:35:43
Track 5, start time 16:11:73
Track 6, start time 22:46:73
Track 7, start time 28:23:27
Track 8, start time 32:37:70
Track 9, start time 37:46:01
Track 10, start time 42:35:14
Track 11, start time 46:22:32
Track 12, start time 50:29:14
Track 13, start time 55:20:60
Track 14, start time 60:46:54
Audio CD reading failed. Error Code: 1110 1110 1110 1110 1110 1110 1110 1110 1110 1110 1110 1110 1110 1110 1110 1110 1110 1110 1110 1110.
Get drive speed succeeded.
The drive CDR speeds are: 4 8 12 16 20 24 32 40 48 52.
The drive CDRW speeds are: 4.

Problems importing PowerPoint

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