Problems importing/transfering existing files into Itunes

I can import cds into itunes no problem but can not import existing files on my harddrive both video and audio. all are in reqired format. when i highlight them in the add file function and click open nothing happens. if i try to drag and drop them i get a black circle with a line through it.
any help greatly apreciated.
Phillips Iqon   Windows XP   AMD64 3200 1024RAM

I am having the same exact problem with a program called Apollo Ipod Converter. It worked yesterday but not today. Not sure if it's a problem with the video file or with Itunes.

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