Problems importing .wmv file as an asset to CS3 Encore DVD

If anyone has any insight, it would be very much appreciated. I tried to find the answer by looking at this forum and google and I haven't been able to find any information. When I import the .wmv file on a mac to Encore DVD CS3, I am getting the following error message"The software that's used to decode the media is not available on this system. Installing the correct decoders for the files you are working with may help correct the problem."
Unfortunately this error message doesn't tell me where to look to resolve this. I have filp4mac installed and I am able to view .wmv files. So any insight on how to correct this issue would be very much appreciated. Take care - Julie

If your asset is very very large (like over two hours long) then Encore might insist on scanning the entire asset before importing it. You should notice your hard drive light on steadily, or a lot of disk drive activity from Encore using a program like Process Explorer.

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Top half of video is missing on imported WMV files. Running CS3 & Win XP Professional

Top half of video is missing on imported .WMV files. I'm running CS3 Adobe Premier Pro with Win XP Professional OS
Hi all,
I just installed my Adobe Premier Pro CS3 for the very first time. I then IMPORTED a WMV file into the Project Frame and then Dragged & Dropped it into the Time Line. All the windows (or Frames) Project Frame, Source Frame and the mini-Project Frame show this video with the top half missing. I’m running Win XP Professional with the latest Service Packs installed.
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After Searching the net for a while here, I found a solution to the "Half Screen" problem!
The half screen video problems seen while trying to play WMV files in my CS3 Adobe Premiere Pro program seems to have been due to a recent Windows software Security update made to it’s Windows Media Player programming. As soon as I removed that update, my WMV files now show normally within Adobe Premier Pro.
If you wish to uninstall this Windows Patch / Security Update on Win XP Machines:
No#1 Prior to removing/un-installing the file, shut off "Windows Automatic Updates" and set update preferences to manual. Thus in the future you can select which Updates you want to instal (and which one not to instal) *remember to ignore the KB2834904 update in the future! That is at least until Widows fixes this Security Update / Patch.
A) Go to "Add/Remove Programs" in Control Panel
B) In the Add/Remove Programs, check the "Show Updates" box located at the top of that window
C) Scroll down to "Windows XP Software Updates" and within that section, scroll down to "Security Update for Windows Media Player" KB2834904 (mine was dated 7-10-2013)
D) Click on the REMOVE button and re-start your system.
If using Win 7 Operating System: to remove this Patch / Security Update the file to remove is: KB2803821 - In Windows 7, go to "Add/Remove Programs" in Control Panel, click on the "View installed updates" link in the left sidebar, search for KB 2803821 and click REMOVE.
Good luck everyone!
Derek

Importing WMV files into iTunes/Converting files

1) How can I import WMV files into my iTunes library? I know iTunes can't import protected files. So is there no way to put those videos on my iPod?
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Someone gave me this link and it works really well.
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I've created an Automator workflow application (requires Tiger), iPhoto dB File Backup, that will copy the selected Library6.iPhoto file from your iPhoto Library folder to the Pictures folder, replacing any previous version of it. It's compatible with iPhoto 6 and 7 libraries and Tiger and Leopard. iPhoto does not have to be closed to run the application, just idle. You can download it at Toad's Cellar. Be sure to read the Read Me pdf file.

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Perhaps a few more details are required. Take a look at the FAQ "How to get help quickly"

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How to import WMV file for use in adobe programs, especially After Effects and/or Premier?

I have the latest adobe creative cloud and i'm using Mac 10.8.2
My client gave me a wmv file that she wants some people blurred out in the background but when I go to import the media, it's greyed out. I'm assuming that After Effects will be the best solution for this, but maybe there is another way.
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Im having problems importing prores files at correct frame rate

im having problems importing prores files at correct frame rate. they have been converted to prores at 25fps but on importing they appear in fcp as 30fps. any help would be appreciated.

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To begin, your sequence settings don't match your clips. You want a Pro Res sequence. Let FCP set this automatically by dragging a Pro Res to an empty sequence and when gives you a message asking whether you want the sequence to match the clips, click yes. Then hit command 0 again and see whether the frame rate is set at 30 or 25.
If it really is 30, then it will need to be converted and re-imported. It can be done in Compressor or in Cinema Tools. If you have used Cinema Tools before, great. Of not, I'll defer to others because it's been a while and I don't want to mess you up.
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Have AE7; Problem importing prproj file into pc; get placeholder instead. What do I need to do to open up the video files here. They are .mov in quicktime.

Have AE7; Problem importing prproj file into pc; get placeholder instead. What do I need to do to open up the video files here. They are .mov in quicktime.

Please be more specific. What Premiere project? What version of Premiere? Which operating system? What CoDecs do the QT fiels use? Are all the video files in the correct folders inside the Premiere project structure? Your description sounds like you are attempting to open a Mac based project on a PC and your video files are either in the wrong location or use a Mac-specific CoDec, hence they cannot be read on a PC.
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I'm having problems importing .mp3 files to itunes, it's importing the song name tage with "artist - song title" when it should just be the song title?

Chad,
Glad to hear that Steve's script was helpful.
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Hi there,
I feel like I'm going insane with this.
I had the same problem on '08 as I do on '09.
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Hi Em and welcome to the forums!
On this one issue I may be able to help:
I have Flip4Mac (free) and I can't export a wmv file on it unless I buy Quicktime Pro
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Problem to import wmv files into imovie 08

I have big problems to import my wmv files into imovie on my brand new imac24"
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I have also upgraded Quicktime to Pro.
Files look grey so can not highlight .
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opb

have installed flipmac pro
Do you have the latest Flip4Mac update installed with the QT 7.2 fix?
Trieed to open in Qicktime and save as Mov.
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Stil could not have Imovie accept it when i draged or tried to import
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iMovie HD v6.0.4 download for iMovie '08 purchasers

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ok heres one file that i just cant seem to import
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Help importing WMV files with 4 audio tracks....

Hello,
I am using a PC to run a robot show. The show runs off of WMV files recorded with 4 audio tracks.
The "front" audio tracks are the left and right chanels for sound.
The "rear" audio tracks are the signals the show runs off of.
(If you want to see the show... it's here http://www.yorkmiss.com/Curtains.wmv
I run the audio files using the windows media player and as you can see... it works fine.
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The problem is that every time I import one of the audio file into I-tunes, it converts it to a new type of file that "blends" the front and rear chanels of audio together.
I've tried every different option in the import prefrences list - and they all have the same result.
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Here's an example of one of the files:
http://www.yorkmiss.com/ShowbizKylesmom_504.wma
Any help or suggestions would be welcome and appreciated!
Thanks in advance,
Beth

Yes, I understand that now... but is there a way to convert to those file types while still preserving the 4 seperate audio chanels?
Thanks, Beth

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How can I fix my issue with Windows Media WMV important in my FULL, NON-trial, fully paid, full legal, expensive version of Premiere Pro CS5. Please feel free to email me via [email protected] because I have no idea how I'll find this post after I post it.

It was not meant to be anything but useful for future purchases.
One should research software, to make sure that it fits their needs, rather than purchase it, and complain that it does not work, as one would have hoped it to.
On the other side of the street, there are Mac-only CODEC's, that will not install on the PC. That is something that PC users have been fighting for a fairly long time. It is not Adobe's fault, but a dissimilarity between the platforms. Though they do seem to be getting closer together, there are still some differences between them. When an editor hits those differences, the trick is to find a way around them. Sometimes, for the PC user, it means having a Mac-user Export in a different format. The same holds for the Mac-user. There are many shops that have both platforms, so these types of problems are solved internally.
Adobe was aware of these potential problems, and made note of them. This is where it is highly incumbent on the purchaser to inform themselves, and become aware of platform differences. Adobe makes note of the formats/CODEC's that are "Mac only," as well.
Todd's suggestion to file a Feature Request is a good one, however, I think the "solution" will be for MS and Apple to get together and work out a way for each platforms' CODEC's to install and be useful on the other. I do not anticipate that Adobe can rewrite all the MS CODEC's for the Mac, and vice versa, but perhaps I am incorrect, and they are doing just that.
Good luck,
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Can't Import WMV Files - Header Error?

Hello, talented and attractive Adobe Forum. Weird problem with Premier Pro CS5 - when I try to import an AVI file I'm getting a message telling me that it can't import the file because of a header error. Can anyone tell me what that means, exactly? These AVI files were converted from MTS files using a freeware program, HD Converter, by Coyote. I've used this app before without a problem and the guy who's using my old software (CS3) is using these files without a problem. Any reason why CS5 might be having this issue with them?
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Thanks!

thanks.
after reading about movie headers, i have come to believe that adobe could support wmv formats. but simply chooses not to do it.
apparently a lot of other software providers have made the same decision.
here is the really funny thing....i tried to make a dvd from the wmv files using microsoft's own dvd maker program
that they ship w windows 7. guess what - that does not work either!!!
apparently no-one, including microsoft, likes the proprietary microsoft format and don't feel like taking the time
to figure it all out. i cannot blame them.
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providing an incoherent user experience.
in the meantime, you just have to convert these formats.
I found a great shareware program called Hamster. It is totally free and has a lot of great reviews. It is easy to use. you
can get it on cnet.com.
I converted the WMV to AVI, which loaded into Premiere Pro and I was able to finish my video.
rob

Problems importing .wmv file as an asset to CS3 Encore DVD

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