Problems in app world transferring devices:: App world support will not recognize my tour PIN
I recently just changed from a storm to a tour. I downloaded app world on the tour, entered in my paypal information, and had my applications transfered to the new phone. However, my activation numbers for all my apps are incorrect when i try to activate them. I remember some of the activation numbers being the same activation that i used on my storm. I believe this is where the complication may be. However, app world insists that my activation number is correct.
I have tried to contact app world support and it will not recognize my tour PIN number.
When I try to fill out the form, it says : "Please provide a valid Blackberry Smartphone PIN"
My pin number is correct and i have entered it numerous times. Anyone know whats wrong?
Thanks for any help!!
Hi there!
There is indeed a fix for all of your issues, but the first one that needs to be fixed is the Bad PIN reply from the RIM support site. However, that fix cannot be posted publicly. Consequently, please see your Private Messages on this site for a PM from me with the information that you need.
Cheers!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code
Similar Messages
-
I just set up Firefox Home on my iPad and my iPhone and put a website (that requires a login) in my bookmarks bar. When I try to log in to my marked website, I just keep getting the login screen over and over again. Is this a problem with Firefox Home or the website that I'm trying to log in to?
Hi clarkfus,
Thanks for visiting Apple Support Communities.
Since this behavior is affecting multiple devices, I recommend first troubleshooting iTunes on your computer(s) using the article(s) below:
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Best Regards,
Jeremy -
When I launch the app store, I get "minecraft." It will not allow me to return to the "featured" menu. I've tried rebooting / killing the app, but nothing has worked. Any insight?
I have also tried the fixes offered in this forum such as using the "Other" mail in setting up the gmail accounts, and not using the dedicated gmail setting. I also went to google and signed in and enable the additional devices. I had the same problems with the original account I set up for gmail, but it corrected when i went to using the "Other" instead of the Gmail button. I was able to set up the new gmail accounts on my iphone without problem and on my husband's ipad1 for his gmail account. Just the ipad 2 is giving me problems. Again, thanks for any suggestions.
-
Just downloaded 7.2 into my Iphone 5 what a mess. Dropped called no audible notifications for email or text messages. Went to the apple store and reset phone to original specs. Now trying to restore apps and music and itunes will not recognize the phone. I have gone thur the steps for windows 7 and still nothing??? I have downloaded the newest version I itunes too.
Hi Midwestboy,
If your iPhone isn't being recognized by iTunes on your Windows machine, you may find the following article helpful:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Regards,
- Brenden -
I can successfully log into my you tube acct. on my PC, but the IPad youtube app will not recognize my login.
First, check the caps lock on your PC keyboard. I know this sounds a bit silly, but we've all done it. If it turns out caps lock was on, then just enter all caps on the iPad.
If that's not the problem, try opening Notes and type your password sonyouncan see it. If you're not getting what you expect, try slowing down.
Let me know how that goes, andvI'll try to come up with a few more troubleshooting options. -
My ipad 2 shows 3 app updates on the icon, but it will not pull them up. Please help
My apps icon shows 3 updates, but it will not pull the updates up when I go to updates
There are a number of other threads from people reporting a problem with a blank Updates tab in the App Store app - it looks like there is a problem at Apple's end which they need to fix.
Some posts are suggesting that you if you go into the Purchased tab in the App Store app you might be able to update the apps from there, though you will need to scroll through the list to find those with updates and individually update them. -
My apps on my iTunes, on my computer will not sync onto my iPhone 4s. HELP PLEASE!
My apps on my iTunes, on my computer will not sync onto my iPhone 4s. HELP PLEASE!
Is your iPhone's name listed under DEVICES in iTunes?
-
It got A new router today and wanted to turn on apple tv but my remote app on iPad and iPhone will not recognize apple tv. Btw- I do not have apple tv remote.
It reboots it but unplugging can also rectify communication issues like this. A restore would be the next step.
-
I recently upgraded my Iphone. Iinstalled the friendjectory app on the new phone but it will not open but for few seconds and then closed. What is wrong and what do I need to do? My old phone is still active and working. Do I need to do something about that?
Hi stanczak53,
Welcome to Apple Support Communities.
See this link for some tips on troubleshooting apps on your iPhone:
Using apps on your iPhone
http://www.apple.com/support/iphone/assistant/application/
Best,
Jeremy -
I have the iPhone 5s. I synced it with my Mac and got all the old apps from my old phone. I was not able to update any of the apps on the old phone and they will not update on the new iPhone 5s either! What can I do?
Hey there rmflint,
It sounds like you are wanting to update the Apps that were synced over from your computer to your new iPhone 5s. If you are clicking Updates in the App Store in the bottom right corner, would you mind clarifying what happens when you are trying to update them?
App Store at a glance
http://help.apple.com/iphone/7/#/iph3dfd8c19
Thank you for using Apple Support Communities.
Take care,
Sterling -
I've transferred my itunes library from PC to Macbook pro running latest itunes and now it will not recognize my iPods (nano 4 and 5th Gen an Ipod touch). All music is there and playable but will not recognize any devices. Help please
The ipod is not a backup/storage device.
You need to copy everything from your old computer to your new one.
The Apple store will do this for you, you can call apple support and they will help you, you can use google. -
I have changed my Apple ID when I got a new email address and confirmed it. However when I go to my iPad to buy an app my old Apple ID comes up and will not recognize the password. I tried going into the settings on my iPad and tapping on the old Apple ID to go in to change it but it will not recognize it and I cannot get in on the iPad to change it. How do I change this ID on my iPad for the iTunes store?
JaylsworthHow did you fix this??
-
hi - my Mu was "buggy" and would not update - so i threw the APP in the trash - but now CC will not allow me to Re-Install because it thinks i already have the APP - any advice?
restore your app from the trash and then properly uninstall.
if that fails, CC desktop lists applications as "Up to Date" when not installed -
Many 3rd party apps that I have used before now will not open with the alert "XYZ application cannot be opened because the identity of the developer cannot be confirmed" Why now since I updated Mavericks?
The format in which a developer has to sign his application in order for it to be recognized as signed has changed. Update the applications, wherever possible.
To make a one-time exception to the security policy, follow these instructions. They apply to Installer packages and other installable items as well as applications. -
What is the BEST way to delete an app on an iPhone 4S so it will NOT be added back when I sync with iTunes?
To completely remove an app and all of its data, do this: First delete the app on your phone, then in iTunes, under Library, click on Apps, right-click the app you want to delete & select delete, when prompted, move all files to trash, empty your trash. Connect your phone and sync. The app and all of its data will be gone.
Maybe you are looking for
-
Message no. RU 099.
Hi All, I have problem while doing operation confirmation bye T code CO11N with activities. the message appear "Saving not necessary, data was not changed" Message no. RU 099. For additional information if i use confirmation by T Code CO15 it will n
-
My problems is as follows. I uploaded Maverick last Thursday. I don't know why I did it but I did. I think it was a stupid move on my part. The first problem I encountered was when I went to update my Iweb file, it displayed an older file. I checked
-
Sony smartwatch can work without the phone?
hey guys!i dont know if i can post its here idk where but i have to know! i bougt smratwatch today everythngs worked great(with galaxy S3) now i dont have the phone near me just the watch and its not working he show to me that he need the phone! pls
-
My camera freezes Everytime I open it. What could I do?
Help me!
-
Strange permission(?) problem
Hello, bought Lacie Porsche 2Tb and formatted into 2 partitions with diskutility. One partition used with CarbonCopyCloner, the other for Time-machine. PROBLEM: after about 20 minutes the time-machine partition is mounted and working well, it becomes