Problems in "Edit Payment Info", what should I do?

Hi, everybody
I would like to change my credit card, so Adobe can take my mothly payment again with the new card
but I couldnt edit my Payment Info.
it always says:
»We're sorry, something seems to be wrong on our end. Please try again later.«
can anybody help me?
Thanks,
irvan

Similar experience 'online' for me. I suspect I'll have to go through the same phone experience as you tomorrow. I am considering abandoning Adobe. Here's the soul destroying conversation I had today;
Time 15.50
Chat Information: Hi, there are 1 customer(s) in line ahead of you. We'll be with you as soon as possible. Thank you for your patience.
You might also try our community forums, where experts are online 24/7.
Chat Information: You are now chatting with 'Tariq'
Tariq: Hello. Welcome to Adobe Technical Support.
David Halsted: Hi
Tariq: Hi David.
Tariq: Please allow me a moment while I look into your account & verify the details.
Tariq: As I understand that you are unable to update your credit card details, am I correct?
David Halsted: Yes, its a new debit card, but when I enter the details they don't update the billing payments.
Tariq: Thank you for confirming.
Tariq: I'll be happy to check and see what best can be done.
David Halsted: That'd be great.
Tariq: Just a moment, please.
Tariq: Thank you for waiting.
Tariq: May I know if you are trying to update it from creative.adobe.com?
David Halsted: That's correct.
Tariq: Okay.
Tariq: In this case, let me transfer this chat to our specialized team who will assist you in getting the resolution.
David Halsted: No problem.
Tariq: Please stay online while I transfer this chat to our relevant team. You may have to wait for some time, as there are many customers waiting for assistance in queue.
David Halsted: ok
Time; 15.57
Chat InformationPlease wait while I transfer the chat to the appropriate group.
Time; 16.00
Chat InformationYou are now chatting with Manasa.To ensure we stay connected throughout our interaction , please don't click on the 'x' in the chat window. Doing so will disconnect our chat session.
Time; 16.10
David Halsted: Hi
Manasa: Hello! Welcome to Adobe Customer Service.
Manasa: Hi David.
David Halsted: Hi I'm having a problem making debit card updates.
David Halsted: Hello?
Manasa: David,It is not possible to update the information using the debit card.
David Halsted: When I input the new card details it doesn't update the payment information.
Manasa: David,you have to use the credit card to purchase the subscription.
David Halsted: I am on the monthly payment plan. My debit card was renewed by the bank, so following the Creative Cloud one year subscription process it is necessary to input my new card details. When I do this, the update does not go through.
David Halsted: The previous card used (which made three succesful payments) was a debit card.
Manasa: David ,it is not possible to update the details using the debit card.
David Halsted: Yes it is. I used a debit card to set up the account. This card is now out of date. I have a new card which I need to use to continue making payments.
Manasa: Please try to update using different browser. Incase it is not working please contact the phone support.
David Halsted: I have tried a different browser, can you advise me how much the cost of phone support is?
Manasa: The cancellation fee is $8.
Manasa: Sorry for the typo.
David Halsted: I don't want to cancel anything, I just want to know the cost for phoning customer services in the UK.
Manasa: Sorry for the wait. Please do stay online.
Manasa: Please click here for the contact:
Manasa: Is there anything else I can help you with?
David Halsted: No thanks very much,
David Halsted: D
Manasa: You are welcome.
Manasa: Thank you for contacting Adobe. We are available 7 days a week, 24 hours a day. Goodbye!
Chat InformationThis chat session has ended.
Thank you for contacting Adobe.

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Problems in "Edit Payment Info", what should I do?

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