Problems in the new itunes

I recently added a song and a tv program to my shopping cart, and when I went to buy them, itunes acted funny, and then just didnt do anything. My songs didnt download or my tv shows either. When I "check for purchases" a big red X shows up and it says "unable to check for purchases. The iTunes store is temporarily unavailable. Please try again later." One of these songs was Kenny Chesney's new song thats out, and when I try to buy the album, it shows that I can complete my album, and when I try to do that I get the same error. I am able to download other items, and the STORE is available, so I don't understand why I have this problem for 2 days now. Any help sure would be appreciated.

Contact the iTunes Store customer support department through the form at the bottom of their Download FAQ web page (I recommend that you use the form, not the link in your Purchase History as they advise; that's not proven to be very reliable) and explain the problem to them.
You may get a form reply about the Check for Purchases command. Just email back and tell them that you've tried that and it doesn't work. After an exchange or two, you'll get a non-canned response from a real person.
Good luck.

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Itunes will not open on computer says it has stopped working and it must be closed. My computer tells me its an incompatible app. Is there a problem with the new itunes or is it my computer?

I have recently downloaded the new itunes. My computer will open itunes but then a screen pops up that says Itunes has stopped working and must close. This happens every time and i can not by pass it. I am afraid all my music is gone as well. I found on my computer that its an incompatible app. What does that mean exactly? Was itunes installed incorrectly? I have had itunes on my computer before and worked just fine and had no problems. Is it possibly a computer issue or Itunes? Need help thanks

Not completely sure. But if you think it is an iTunes issue...... follow through this: Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
ALSO, if you feel like all your music will be gone as well follow through these 2:
> Downloading past purchases from App Store, iBookstore, and iTunes Store
> How to use your iPod to move your music to a new computer
IF YOU THINK ITS A COMPUTER ISSUE, RESTART YOUR COMPUTER BEFORE DOING ALL THIS.

Problems With The New iTunes 11.2.2

Since I updated iTunes to the new 11.2.2, I'd have nothing but problems. First of all and most importantly, 100GB's+ worth of music has been lost. Don't know why or how I can retrieve them. No, I don't have them on iCloud, because all of my music is stored in an external hard drive. Secondly, after realizing I have no other choice but to start over, I made a new playlist. But I have no option of putting songs in them! ***?? Why? Can someone please tell me what's going on with iTunes?
Feedback would be greatly appreciated!

See Empty/corrupt iTunes library after upgrade/crash.
tt2

A performance problem with the new iTunes(7)

I'm having music playback issues with the new version. While playing any type of music file, it starts to falter/fidget(this is as far as my english go) when I try to run a game, or some other not-too CPU intensive application.
I checked the priority of both the applications and they all seem to be set to normal.
This issue never accured in iTunes 6 and I haven't changed any settings following the update.
PC specs are below.

I'm having this exact problem and here's my fix (which I must say doesn't really fix much for me).
-- <Fix> --
Make sure you close any other applications that would possibly use the soundcard. It may very well be a CPU usage issue, but this is what I've found to work.
-- </fix> --
--<Rantings>--
I find this extremely annoying, seeing as though I use programs such as Skype and MSN for voice, which with iTunes 6 I could do 15 different things involving the soundcard and/or videocard and/or processor with no hitches. Not the case here.
I can't even run a simple game like TextTwist and play a song in itunes7, let alone switch between listening to something and sequencing in fruity loops, or record audio while playing a song.
I guess I could stop complaining and use windows media player, but what can you say, itunes is the most organized and convenient source for music.
-- </Rantings> --
Personal Windows XP Creative X-Fi Extreme - 1g ram - 3.2g processor - NVIDIA GeForce 6800 - Should be no problem

Synching problems with the new itunes and iphone and outlook

I downloaded the new version of itunes and now my outlook conatcts are not synching with my iphone 4S. I have added some new contacts and they do not appear.

See Empty/corrupt iTunes library after upgrade/crash.
tt2

I am having problems getting the new itunes to download on to my computer

When I am trying to get my computer to download the new version it is saying it can not find the file itunes64.msi. Can anybody help me

Hello, btibbens.
Thank you for the question. I would recommend uninstalling iTunes and all of it's components in the order specified in the first article below, then reinstall. If you receive any errors regarding the removal of iTunes, see the steps in the second article.
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/ht1923
"The feature you are trying to use is on a network resource that is unavailable" alert when removing Apple software in Windows
http://support.apple.com/kb/TS3704
If you experience issues issues upon reinstall, see the steps in the article below.
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
Regards,
Jason H.

I have my grandfather's old computer. I have deauthorized his account and authorized mine, it still only has his music and won't allow me to access his. So I uninstalled iTunes and reinstalled it, only to have the same problem on the new iTunes. Help?

It still has all his music, even though it is supposedly "deauthorized" and won't work with my iPod without erasing my information. Has anyone encountered this problem, and does anyone know how to fix it?

Yeah... that's how it works. Signing into iTunes does not magically make a library appear.
If you have an iTunes library (media purchased from iTunes) then YOU need to put it on the computer.
Also, since the computer is no longer authorized for his account, any media associated with his account will not be playable.

Having problems with the new iTunes update

I just updated Itunes on my Windows desktop and now it won't open at all. Error message says Program cannot start because MSVCR80.dll is missing from your computer. Reinstall the program. Unfortunatelly I did uninstall and then tried to reinstall it but now it doesn't download. What can I do?

Hi Jos_Dor1510,
Thanks for visiting Apple Support Communities.
If you are not able to reinstall iTunes, be sure you have used these instructions to completely remove iTunes and all of its related components from your computer:
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
You can find the article with these steps and more information here:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
If you are using Internet Explorer to download the iTunes install file, see this article for help:
iTunes: Downloading iTunes for Windows using Internet Explorer
http://support.apple.com/kb/ts3212
You may also find the tips in this article helpful:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Best Regards,
Jeremy

On my macbook pro. Was notified to do an 'update', now there are absolutely no radio broadcasts which I accessed on my world travels. What happened to them on the download of the new iTunes???

Was sent a message to "update" iTunes on my MacBook pro... Did so and now there are no world-wide radio broadcasts on the pull down menu? What is that about? I travel a lot and use them regularly. Can I get the old iTunes back?

It would be best if you posted this issue on the iTunes forum where there are persons who are well versed with this application and may be able to assist you. Yours is not the only problem with the new iTunes.
If you have Time Machine or another backup prior to the download of the new iTunes, you should be able to resurrect the prior version.
Ciao.

Questions about the new iTunes 11

Hi,
I've had a few problems with the new iTunes 11. It's probably just me but if anyone could help it would be greatly appreciated!
Firstly, how do you see how much memory a playlist takes up. On the old iTunes it used to say x number of items, x number of days, and then x GB, but I can only see how many days and items there are.
Secondly, I'm guessing this is just a minor glitch to get sorted out, but sometimes the iTunes window is a few mm too big for my screen, which means I have to scroll down using the touchpad (if on a laptop) which gets somewhat irritating! Just wanted to know if anyone else had a similar problem!
Thank you!
Katie

Use the View menu to Show Status Bar and Show Sidebar.
Change the size of the window.

My ipad is not being recognized by the new iTunes update that just came out about a week ago it worked fine till the update I have windows 8.1 does anyone know how to fix this problem and I just bought my ipad mini about a month ago

My ipad mini is not being recognized by the new iTunes update that just came out about a week ago it worked fine till the update I have windows 8.1 does anyone know how to fix this problem and I just bought my ipad mini

I found this is another thread - same issue.
Re: iTunes has stopped working. Why?
Sep 11, 2013 6:07 AM (in response to thurdy)
Resolved!
After contacting Apple, I received a reply from their engineers:
Copy QTMovieWin.dll from: C:\Program Files (x86)\Common Files\Apple\Apple Application Support
to: C:\Program Files (x86)\iTunes
And that did the trick.
Message was edited by: Stryder777

I have downloaded the new iTunes 10.7 on my computer with windows vista on it. Now every time I try to run a video it shuts off iTunes. Is anyone else having this problem?

I have downloaded the new iTunes 10.7 on my computer with windows vista on it. Now every time I try to run a video it shuts off iTunes. Is anyone else having this problem? I have uninstalled and reinstalled the program twice. Is there a fix? Is it possible I am missing part of the program?

I'd start with the following user tip:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

I have a brand computer and I have an ipod nano generation 7. How do you download your music from itunes to your ipod. I did it on the old computer but am having problems with the new computer. Please help. Thanks

Please help. I have a new computer and an ipod nano 7th generation. I am having problems getting my music from Itunes library to my ipod. How do you do it?

Hello Sandy
You can transfer the purchases from your iPhone to your new computer by following the steps in following article.
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
http://support.apple.com/kb/ht1848
If you have music that was not purchased from the iTunes Store, then you will not be able to move it from the iPhone to your computer. Instead you will need to follow the steps in this article that helps with moving the library from the old to the new.
iTunes: How to move your music to a new computer
http://support.apple.com/kb/ht4527
Thanks for using Apple Support Communities.
Regards,
-Norm G.

When I download the new itunes (on my pc); going through the dowload process it stop me and a window pops up and it says: (there is a problem with this windows installer package. A program required for this install to complete could not be run.) Help

when I download the new itunes (on my pc); going through the dowload process it stop me and a window pops up and it says: (there is a problem with this windows installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor.)
I have tried several times to redownload and keep getting the same message. what am I doing wrong...

Let's try the following user tip with that one:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows

When i try to update my itunes to 10.6 or whichever it is. why does it say that it has encountered problems before i can even start the update. it just says i have to try to install again but it does the same thing so i cant download the new itunes

i need help and i have the new itunes thing ready to be installed but it just doesn't install. it says that it encounters problems so it stops. what can i do?'

You'll need to contact iTunes support then as it says.
http://www.apple.com/support/itunes/contact/
B-rock

Problems in the new itunes

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