PROBLEMS IN UPDATING IPHONE SOFTWARE

everytime i have tried to update the iphone software it shows a message at the end before processing the file like network connection time out. Can anybody help me out. i have iphone 3GS.

Purchased apps can be re-downloaded for free. As to you not having a backup to restore from, do you regularly sync your phone? The first thing done when you do sync is an iphone backup. Updating software does not delete your backup. Have you looked under Itunes>Preferences>Devices>Backups to see if a backup is listed?

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Is there a problem witht he iphone software update.

is there a problem with the iphone software update. Tried updating but keep getting a message that an unknown error occured so software could not be updated.

the error message I am getting is unkown error (1602). unable to undate software. I have been able to update my software preveiously so I canot believe it has anything to do with the usp ports as I have not had this problem till I tried to udate to the new software that just released.

Having problems updating iphone software to version 5.0

I currently have version 4.3.1 and finally decided to update iphone software to version 5.0. It goes through the 6 minute process, but then I get the error message: "There was a probem downloading the software for the IPhone -----. The network connection ttimed out. Make sure your network setting are correct and your network connection is active or try again later."
I've tried several times and keep getting the same message. My network connection is active and I've just the firewall and made sure it allows itunes updates.
Please help! Any other suggestions? When answering please be very specific - I'm really clueless with the computer.
Thanks in advance!

try this,
Plug in, click update software, and click download ONLY.
Let the ipsw file download complete,... then click update.
This way is much better. If you keep having error message, its either your internet connection is inconsistent or Apple's server is inconsistent... usually more likely the former.

Error when updating iPhone software.

error: [There was a problem downloading the iPhone software for the iPhone "Eliz's iPhone". You do not have permission to access the requested resource.] I am trying to update iPhone to version 1.1.4 and I get the above error. I have reset the iPhone, restarted my computer, updated and repaired iTunes software (7.6.1.9)and nothing works. Has anybody else had this problem? Anybody know how to fix it?

Well I checked and all my USBs are 5.0 or higher. However, i have 4+ USB ports on the back of my computer. I tried two different ones and the second one allowed me to pull in my photos (which i could not do before). However, It still will not let me update the iPhone software. Same error - you do not have permission to access the selected resource.

I have lost all my contacts after updating iPhone software and adding iCloud. Is there any way to retrieve?

I have lost all my contacts upon updating iPHone software and adding iCloud. Is there any way I can retrieve it?

I Have similar problem I have a blue app call download music free which I used tubidy to download songs to it still shows but won't play at all ,, Apple sort it out you robbers

I am updating my iPhone4s with the most recent OS7.3software update and its been almost 3 hrs now and it has not completed its update. It is still " verifying updated iPhone software. How long does it take for the update to be completed. Thanks

i am updating my iPhone4s with the most recent OS software update and its been almost 3 hrs now and it has not completed its update. It is still " verifying updated iPhone software. How long does it take for the update to be completed. Thanks

Well the term "hotlined" I have never heard before. In any case many states (like NY) just passed regulatory powers to the State Public Service Commission of which it may be called something different in your state. You could file a complaint with them. Or file a complaint with your state attorney generals office, they also take on wireless providers.
The problem here is the staff you speak to are poorly trained, in days gone by it took one call to them and they pulled up your account and see the error and had the authority to remove any errors. They did not remove legitimate account actions, but used their heads instead of putting a customer off or worse lying to the customer.
Its a shame you have to go through what you going through.
Good Luck

While updating iphone software to 5.0.1, I am getting error message that Iphone cound not be updated because the firmware file is not compatible. Can anyone help me to resolve this issue.

While updating iphone software to 5.0.1, I am getting error that Iphone could not be updated because the firmware file not compatible.
Can anyone help me to resolve this issue.

Using iTunes 10.5.2.11 on a PC running 64 bit Windows 7
First did a full back up of iphone using iTunes
Put iphone into Recovery Mode ( http://support.apple.com/kb/ht1808 ). Erases all user data and settings!
Disconnected USB cable from iphone
Powered off iphone by holding down Sleep/Off button until slider appeared, slid to off, waited until screen dark
Pressed and kept holding Home button while plugging cable back into phone
I still saw the graphic on the iphone that said to plug into iTunes, so I unplugged and re-plugged cable. (I may have released the Home button too soon)
Recovery Mode alert came up in iTunes.
Followed all iTunes prompts to restore phone - it downloaded and sucessfully installed iOS 5.0.1
iphone did not appear in iTunes due to missing pairing file (that made me nervous)
iphone was now at factory settings. I followed prompts on iphone screen to start reactivation process
Eventually the iphone asked if I wanted to restore from a back-up (whew!)
A window opened in iTunes and I was able to select my previous back-up file for the restore
A full restore from back-up then occured
I also allowed a carrier settings update to occur when prompted (not sure that happens in all cases)
When the restore was done I had to re-enter some passwords, but everything was there
iOS is now 5.0.1 (9A406). The whole process took about an hour.

I've downloaded the ios7 to my iphone but it didn't verify so I connected my iphone to itunes and updated it .. it's now stuck half way through saying 'updating iphone software' it's been like that for 40 mins .. should I be worried?

I've downloaded the ios7 software to my iphone but it didn't let me install it over air so I connected my iphone to itunes and updated it .. it's now stuck half way through saying 'updating iphone software' it's been like that for 40 mins .. should I be worried?

I imagine a ton of people are attempting to activate after the update, and the server is getting overloaded. Simple patience, maybe keep trying, and if possible, try a little later. Think of it as all those people lining up at Apple Stores + about a million more.

"iTunes could not backup the iPhone because the backup was corrupt or not compatible with the iPhone." Anybody else experienced this when trying to update iPhone software to 5.1.1???

"iTunes could not backup the iPhone because the backup was corrupt or not compatible with the iPhone."
Anybody else experienced this when trying to update iPhone software to 5.1.1???
How have you resolved this issue.
Any help anyone can give will be warmly received!!
Thanks,
R.
London.

Hello jsachi,
The article linked below details a number of troubleshooting steps that can help get a backup created in iTunes.
iOS: If you can't back up or restore from a backup in iTunes
http://support.apple.com/kb/TS2529
Cheers,
Allen

TS3274 is there any problem to update my software to ios 6?

is there any problem to update my software to ios 6

What concerns do you have? I have updated every iOS Update since iOS 3 and every single one has gone flawlessly. There are some things that you can do to ensure that if something goes wrong, you will have all of your content in iTunes and have a backup from which to restore as well.
What you should do anytime that you update the device is to transfer purchases from the iPad into iTunes - File>Transfer Purchases - and you should backup the iPad as well. When you update the update the device, if something goes wrong, you can restore from the backup.
However, iTunes should ask if you want to backup before you update, but just in case create the backup yourself before you update. The backup contains your app data and settings - along with other items - so make sure you backup first.
If you have any other important files, you may want to transfer them to your computer as well, prior to the update.
Transfer purchases.
http://support.apple.com/kb/HT1848
How to backup and restore from a backup
http://support.apple.com/kb/HT1766
Do all of this before the 19th when iOS 6 comes out and you should be OK when you update.

ITunes not recognising network connectio to update iPhone software

Installed new iTunes on iMac. Trying to update iPhone software. iTunes says network connection could not be established. All other network connections are working fine.

Correct, and read the other 100 posts about this today. You and the owners of a couple of other million i-devices are all trying to update at the same time and you're encountering a traffic jam.
Some have said changing DNS servers helped, or maybe it is snake oil.
Adding Open DNS servers to network preferences (2012) - https://discussions.apple.com/message/17806286
Changing DNS to Google on a wireless device - https://discussions.apple.com/message/17806308

HT1688 the network connection timed out while updating iphone software

the network connection timed out while updating iphone software and cannot continue.

Might want to search the Mac forum or post there... also, this thread is over 2 years old.

Unable to Retore! Error -48 Problem downloading the iPhone software

I was having trouble with Safari (reseting all the time) and wanted to try restoring my iPhone from scratch.
Each time I select "restore" I watch the download activate and when it's complete, I get the following error:
There was a problem downloading the iPhone software for the iPhone "My Name iPhone". An unknown error occured (-48).
I'm at a loss. Has anyone else seen this or have an answer?
MacBook Pro Mac OS X (10.4.10)

Before you 'restore', you may wish to read this article:
http://docs.info.apple.com/article.html?artnum=304893
It addresses that error for the ipod. I myself might play around with the time zones first before I try restoring -- are they the same in the mac and the iphone? -- maybe temporarily switch to Pacific and see if the problem goes away.
You can also search for that error by putting it in quotes: "(-48)". You will get hits for the number 48 too.
Normally Macs don't have this issue. It seems as if you are running on USB 2.0 -- it probably should not be going thru a hub.
Hope this helps.
Rob
iMac, PowerBook, MacBook, iPhones Mac OS X (10.4.10)

What cause searching network problem after updating iphone 6 from iOS 8.1.2 TO iOS 8.1.3?

what cause searching network problem after updating iphone 6 from iOS 8.1.2 TO iOS 8.1.3?

SSince Apple does not support downgrading the iOS I suggest you start a new question that gives a good title to a specific problem. Then in the body of the thread describe the problem in detail, tell us what steps you have tried so far to correct the problem, what happened, and what error messages you received.

Attempting to update iphone software via pc. itunes engaged. back up does not appear to have occurred. device now locked requesting restore action. anyway to save photos in this status? or restore after ?

attempting to update iphone software via pc. itunes engaged. back up does not appear to have occurred. device now locked. requesting restore action. anyway to save photos in this status? or restore after?

it was just the biggest mistake of today, not my life :P
restoration steps i took were:
1. connect the dead phone to another pc with itunes turned on
2. follow the notifications on that itunes
3. restore the phone
4. disconnect the phone after the restoration without clicking any buttons of that itunes
5. connect the phone to my own pc
6. my own pc can recognize the phone and itunes will try to restore the backup of my phone
7. restore from the backup on my pc
8. sync everything (tick all the apps in itunes manually since there is no such button to select all) and reorganize all the apps
9. after ca. 25 min, the phone is back to the previous sw version

PROBLEMS IN UPDATING IPHONE SOFTWARE

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