Problems in using Flash swf in captivate 5

Hi,
I am using captivate 5 and in that for a project I created some flash animation in flash cs4 and using the swf output file in captivate.
So the problem is this:
When I publish the project and try playing the project(exe/html output), those flash swf animations are not playing properly or not at all playing.
There are around 40-50 slides in captivate and around 90% of those files contain flash swf animation. Some of the animations are playing and some are not.
In flash cs4 the action script version is 3 and also I tried publishing the project in both flash player 9 and 10 but still some animations are not playing. Its random.
Any fix for that? Its urgent.
Thanks in advance.

There's a known issue with the way Captivate 5 loads SWFs.  If the animation is not all on the main timeline level of the SWF, but the animation has been placed inside a symbol, Captivate triggers the animations to play when the SWF is loaded right at the beginning of the movie instead of making them play only on the slide where the SWF should play.  This means that by the time your movie gets to the slide in question, the animation has already finished playing, and it looks to you like it won't play, when in fact it already HAS played.
This issue only affects SWFs with animation inside symbols, which is unfortunately the way most Flash animation designers are taught to create them.  It can be fixed via some AS3 code inside the SWF, but this is only possible if you have access to the FLA files used to create the SWF, and you know how to use Flash.
There is more information in this thread: http://forums.adobe.com/message/3551526#3551526

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