Problems Installing Adobe AIR on OSX
Has anyone had successful experience deploying the AIR
runtime + AIR apps in mixed OS X environments? How about from
another bootstrap installer on OSX?
We have a large QA lab with various OSX machines. On a
number of them, we can't install the Adobe AIR runtime using a
command similar to this:
/Volumes/Adobe\ AIR/Adobe\ AIR\
Installer.app/Contents/MacOS/Adobe\ AIR\ Installer -silent
-location "/Path/To/Install" mypackage.air
After running this the Adobe AIR runtime is not installed.
So, we switched to executing the same command but with sudo. This
correced the issue on these problematic machines.
HOWEVER, using sudo or running the installer as root causes
problems on many other machines. On OS X 10.4 Server machines the
Adobe AIR Installer returns exit code 4, or crashes with a Bus
error and error code 138. On a 10.5 client a popup appears with the
text "This application requires a version of Adobe AIR which is no
longer supported. Please contact the application author for an
updated version". Note that these machines would install the
application and runtime fine without sudo before and will still do
so now if we run the installer as a regular admin user instead.
I forgot to say that when running under sudo or as root
(logging in as root) on OSX, that the crashreport logs look very
near the same as what was reported in this thread:
http://www.adobe.com/cfusion/webforums/forum/messageview.cfm?forumid=75&catid=697&threadid =1374298&enterthread=y
However, the workaround of adjusting the languages did not
work.
Here is a portion of the crashreporter log:
Host Name: skywarp
Date/Time: 2008-10-06 15:29:40.175 -0400
OS Version: 10.4.11 (Build 8S2169)
Report Version: 4
Command: Adobe AIR Installer
Path: /Volumes/Adobe AIR/Adobe AIR
Installer.app/Contents/MacOS/Adobe AIR Installer
Parent: WindowServer [166]
Version: 1.0 (1.1.0.5790)
PID: 987
Thread: 0
Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x00000000
Thread 0 Crashed:
0 com.apple.Foundation 0x927e7f91 +[NSString
stringWithUTF8String:] + 27
1 com.adobe.AIR 0x069f50a6 0x696b000 + 565414
2 com.adobe.AIR 0x06970350 0x696b000 + 21328
3 com.adobe.AIR 0x0697077f 0x696b000 + 22399
4 com.adobe.air.Installer 0x00003625 RuntimeAppMain(char
const*, int) + 195
5 com.adobe.air.Installer 0x000037f3 main + 59
6 com.adobe.air.Installer 0x00002786 _start + 216
7 com.adobe.air.Installer 0x000026ad start + 41
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x927e7f84 ecx: 0xffffffff edx:
0x00000001
edi: 0x00000000 esi: 0x00000000 ebp: 0xbffffab8 esp:
0xbffffa80
ss: 0x0000001f efl: 0x00010246 eip: 0x927e7f91 cs:
0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
Binary Images Description:
0x1000 - 0x6fff com.adobe.air.Installer 1.0 (1.1.0.5790)
/Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR
Installer
0x696b000 - 0x70dcfff com.adobe.AIR 1.0 (1.1.0.5790)
/Volumes/Adobe AIR/Adobe AIR
Installer.app/Contents/Frameworks/Adobe
AIR.framework/Versions/1.0/Adobe AIR
0x8fe00000 - 0x8fe4afff dyld 46.16 /usr/lib/dyld
0x90000000 - 0x90171fff libSystem.B.dylib
/usr/lib/libSystem.B.dylib
0x901c1000 - 0x901c3fff libmathCommon.A.dylib
/usr/lib/system/libmathCommon.A.dylib
0x901c5000 - 0x90202fff com.apple.CoreText 1.1.3 (???)
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreText.f ramework/Versions/A/CoreText
0x90229000 - 0x902fefff ATS
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/ATS
0x9031e000 - 0x90773fff com.apple.CoreGraphics 1.258.79 (???)
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/CoreGraphics
0x9080a000 - 0x908d2fff com.apple.CoreFoundation 6.4.11
(368.35)
/System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x90910000 - 0x90910fff com.apple.CoreServices 10.4 (???)
/System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
Similar Messages
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Problems installing Adobe Air and BBC iPlayer Desktop
Problems installing Adobe Air and BBC iPlayer Desktop
I'm running Windows 7 32 bit on an ASUS netbook with 2mb ram. I installed both Air 3.7 and BBC iPlayer Desktop using Google Chrome. I downloaded 3 BBC programmes. Two ran fine but the third wouldn't start and I kept getting a message to try again later. I deleted this programme and downloaded it again, with the same result.
So I uninstalled both Air and the BBC iPlayer Desktop, the Air exe file and the two folders at the following locations:
C:\Users\USERNAME\AppData\Roaming\Adobe\AIR\ and
C:\Users\USERNAME\AppData\Roaming\BBCiPlayerDesktop.xxx
Since doing this each time I try to install Air either on its own or with the BBC iPlayer software I get the message part way through installation:
"Sorry, an error has occurred.
An error occurred while installing Adobe AIR. Installation may not be allowed by your administrator. Please contact your administrator."
I have run the Microsoft Fix it programme and still get the same result.
I have tried everything on your Trouble Shooting page apart from the bit about the elevated command prompt, but as I'm the sole user and administrator, that seems unnecessary.
I have closed Chrome and tried installation using Windows Explorer but with the same result.
I have tried all the above with Microsoft Security Essentials running and disabled. And I have tried the same with Astrill on and off.
I have had a response from the BBC with much the same advice as appears on your trouble shooting page.
Here is the Air installation log, followed by the MSI log.
[2013-04-25:06:53:46] Runtime Installer begin with version 3.7.0.1530 on
Windows Vista x86
[2013-04-25:06:53:46] Commandline is:
[2013-04-25:06:53:46] No installed runtime detected
[2013-04-25:06:53:57] Relaunching with elevation
[2013-04-25:06:53:57] Launching subprocess with commandline c:\users
\steve\appdata\local\temp\air79c1.tmp\adobe air installer.exe -ei
[2013-04-25:06:54:02] Runtime Installer begin with version 3.7.0.1530 on
Windows 7 x86
[2013-04-25:06:54:02] Commandline is: -stdio \\.\pipe\AIR_1172_0 -ei
[2013-04-25:06:54:02] No installed runtime detected
[2013-04-25:06:54:03] Starting silent runtime install. Installing runtime version
3.7.0.1530
[2013-04-25:06:54:04] Installing msi at c:\users\steve\appdata\local\temp
\air79c1.tmp\setup.msi with guid {A0087DDE-69D0-11E2-AD57-43CA6188709B}
[2013-04-25:06:54:10] Error occurred during msi install operation; beginning
rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2
text="1603" errorID=0]
[2013-04-25:06:54:10] Rolling back install of c:\users\steve\appdata\local
\temp\air79c1.tmp\setup.msi
[2013-04-25:06:54:10] Rollback complete
[2013-04-25:06:54:10] Exiting due to error: [ErrorEvent type="error"
bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:06:54:10] Exiting due to error: [ErrorEvent type="error"
bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:06:54:10] Runtime Installer end with exit code 7
[2013-04-25:06:54:20] Runtime Installer end with exit code 7
[2013-04-25:06:55:38] Runtime Installer begin with version 3.7.0.1530 on
Windows Vista x86
[2013-04-25:06:55:38] Commandline is:
[2013-04-25:06:55:38] No installed runtime detected
[2013-04-25:06:55:45] Relaunching with elevation
[2013-04-25:06:55:45] Launching subprocess with commandline c:\users
\steve\appdata\local\temp\air30fe.tmp\adobe air installer.exe -ei
[2013-04-25:06:55:48] Runtime Installer begin with version 3.7.0.1530 on
Windows Vista x86
[2013-04-25:06:55:48] Commandline is: -stdio \\.\pipe\AIR_1264_0 -ei
[2013-04-25:06:55:48] No installed runtime detected
[2013-04-25:06:55:49] Starting silent runtime install. Installing runtime version
3.7.0.1530
[2013-04-25:06:55:51] Installing msi at c:\users\steve\appdata\local\temp
\air30fe.tmp\setup.msi with guid {A0087DDE-69D0-11E2-AD57-43CA6188709B}
[2013-04-25:06:55:55] Error occurred during msi install operation; beginning
rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2
text="1603" errorID=0]
[2013-04-25:06:55:55] Rolling back install of c:\users\steve\appdata\local
\temp\air30fe.tmp\setup.msi
[2013-04-25:06:55:55] Rollback complete
[2013-04-25:06:55:55] Exiting due to error: [ErrorEvent type="error"
bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:06:55:55] Exiting due to error: [ErrorEvent type="error"
bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:06:55:55] Runtime Installer end with exit code 7
[2013-04-25:06:55:59] Runtime Installer end with exit code 7
[2013-04-25:07:05:12] Runtime Installer begin with version 3.7.0.1530 on
Windows 7 x86
[2013-04-25:07:05:12] Commandline is:
[2013-04-25:07:05:12] No installed runtime detected
[2013-04-25:07:05:18] Relaunching with elevation
[2013-04-25:07:05:18] Launching subprocess with commandline c:\users
\steve\appdata\local\temp\air953.tmp\adobe air installer.exe -ei
[2013-04-25:07:05:24] Runtime Installer begin with version 3.7.0.1530 on
Windows 7 x86
[2013-04-25:07:05:24] Commandline is: -stdio \\.\pipe\AIR_3888_0 -ei
[2013-04-25:07:05:24] No installed runtime detected
[2013-04-25:07:05:24] Starting silent runtime install. Installing runtime version
3.7.0.1530
[2013-04-25:07:05:26] Installing msi at c:\users\steve\appdata\local\temp
\air953.tmp\setup.msi with guid {A0087DDE-69D0-11E2-AD57-43CA6188709B}
[2013-04-25:07:05:29] Error occurred during msi install operation; beginning
rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2
text="1603" errorID=0]
[2013-04-25:07:05:29] Rolling back install of c:\users\steve\appdata\local
\temp\air953.tmp\setup.msi
[2013-04-25:07:05:29] Rollback complete
[2013-04-25:07:05:29] Exiting due to error: [ErrorEvent type="error"
bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:07:05:29] Exiting due to error: [ErrorEvent type="error"
bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:07:05:29] Runtime Installer end with exit code 7
[2013-04-25:07:05:31] Runtime Installer end with exit code 7
[2013-04-25:07:06:12] Runtime Installer begin with version 3.7.0.1530 on
Windows Vista x86
[2013-04-25:07:06:12] Commandline is:
[2013-04-25:07:06:12] No installed runtime detected
[2013-04-25:07:06:21] Relaunching with elevation
[2013-04-25:07:06:22] Launching subprocess with commandline c:\users
\steve\appdata\local\temp\aire916.tmp\adobe air installer.exe -ei
[2013-04-25:07:06:32] Runtime Installer begin with version 3.7.0.1530 on
Windows 7 x86
[2013-04-25:07:06:32] Commandline is: -stdio \\.\pipe\AIR_5884_0 -ei
[2013-04-25:07:06:32] No installed runtime detected
[2013-04-25:07:06:32] Starting silent runtime install. Installing runtime version
3.7.0.1530
[2013-04-25:07:06:33] Installing msi at c:\users\steve\appdata\local\temp
\aire916.tmp\setup.msi with guid {A0087DDE-69D0-11E2-AD57-43CA6188709B}
[2013-04-25:07:06:37] Error occurred during msi install operation; beginning
rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2
text="1603" errorID=0]
[2013-04-25:07:06:37] Rolling back install of c:\users\steve\appdata\local
\temp\aire916.tmp\setup.msi
[2013-04-25:07:06:37] Rollback complete
[2013-04-25:07:06:37] Exiting due to error: [ErrorEvent type="error"
bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:07:06:37] Exiting due to error: [ErrorEvent type="error"
bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:07:06:37] Runtime Installer end with exit code 7
[2013-04-25:07:06:40] Runtime Installer end with exit code 7
[2013-04-25:07:26:15] Runtime Installer begin with version 3.7.0.1530 on
Windows Vista x86
[2013-04-25:07:26:15] Commandline is:
[2013-04-25:07:26:15] No installed runtime detected
[2013-04-25:07:26:28] Relaunching with elevation
[2013-04-25:07:26:28] Launching subprocess with commandline c:\users
\steve\appdata\local\temp\air3063.tmp\adobe air installer.exe -ei
[2013-04-25:07:26:37] Runtime Installer begin with version 3.7.0.1530 on
Windows 7 x86
[2013-04-25:07:26:37] Commandline is: -stdio \\.\pipe\AIR_2348_0 -ei
[2013-04-25:07:26:37] No installed runtime detected
[2013-04-25:07:26:37] Starting silent runtime install. Installing runtime version
3.7.0.1530
[2013-04-25:07:26:39] Installing msi at c:\users\steve\appdata\local\temp
\air3063.tmp\setup.msi with guid {A0087DDE-69D0-11E2-AD57-43CA6188709B}
[2013-04-25:07:26:48] Error occurred during msi install operation; beginning
rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2
text="1603" errorID=0]
[2013-04-25:07:26:48] Rolling back install of c:\users\steve\appdata\local
\temp\air3063.tmp\setup.msi
[2013-04-25:07:26:48] Rollback complete
[2013-04-25:07:26:48] Exiting due to error: [ErrorEvent type="error"
bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:07:26:48] Runtime Installer end with exit code 7
[2013-04-25:07:46:09] Runtime Installer end with exit code 7
=== Verbose logging started: 25/04/2013 08:34:51 Build type: SHIP UNICODE
5.00.7601.00 Calling process: C:\windows\System32\msiexec.exe ===
MSI (c) (68:6C) [08:34:51:397]: Font created. Charset: Req=0, Ret=0, Font:
Req=MS Shell Dlg, Ret=MS Shell Dlg
MSI (c) (68:6C) [08:34:51:397]: Font created. Charset: Req=0, Ret=0, Font:
Req=MS Shell Dlg, Ret=MS Shell Dlg
MSI (c) (68:70) [08:34:51:469]: Resetting cached policy values
MSI (c) (68:70) [08:34:51:469]: Machine policy value 'Debug' is 0
MSI (c) (68:70) [08:34:51:469]: ******* RunEngine:
******* Product: C:\Users\Steve\Downloads\MicrosoftFixit50381.msi
******* Action:
******* CommandLine: **********
MSI (c) (68:70) [08:34:51:473]: Machine policy value 'DisableUserInstalls' is 0
MSI (c) (68:70) [08:34:51:653]: SOFTWARE RESTRICTION POLICY: Verifying
package --> 'C:\Users\Steve\Downloads\MicrosoftFixit50381.msi' against
software restriction policy
MSI (c) (68:70) [08:34:51:654]: SOFTWARE RESTRICTION POLICY: C:\Users
\Steve\Downloads\MicrosoftFixit50381.msi has a digital signature
MSI (c) (68:70) [08:34:51:966]: SOFTWARE RESTRICTION POLICY: C:\Users
\Steve\Downloads\MicrosoftFixit50381.msi is permitted to run at the
'unrestricted' authorization level.
MSI (c) (68:70) [08:34:51:986]: Cloaking enabled.
MSI (c) (68:70) [08:34:51:986]: Attempting to enable all disabled privileges
before calling Install on Server
MSI (c) (68:70) [08:34:52:001]: End dialog not enabled
MSI (c) (68:70) [08:34:52:001]: Original package ==> C:\Users\Steve
\Downloads\MicrosoftFixit50381.msi
MSI (c) (68:70) [08:34:52:001]: Package we're running from ==> C:\Users
\Steve\Downloads\MicrosoftFixit50381.msi
MSI (c) (68:70) [08:34:52:010]: APPCOMPAT: Compatibility mode property
overrides found.
MSI (c) (68:70) [08:34:52:012]: APPCOMPAT: looking for appcompat database
entry with ProductCode '{55D13F49-FCB8-4892-8266-05D373FCAA61}'.
MSI (c) (68:70) [08:34:52:012]: APPCOMPAT: no matching ProductCode found
in database.
MSI (c) (68:70) [08:34:52:041]: MSCOREE not loaded loading copy from
system32
MSI (c) (68:70) [08:34:52:063]: Machine policy value 'TransformsSecure' is 0
MSI (c) (68:70) [08:34:52:063]: User policy value 'TransformsAtSource' is 0
MSI (c) (68:70) [08:34:52:064]: Note: 1: 2262 2: File 3: -2147287038
MSI (c) (68:70) [08:34:52:064]: Note: 1: 2262 2: MsiFileHash 3: -2147287038
MSI (c) (68:70) [08:34:52:065]: Machine policy value 'DisablePatch' is 0
MSI (c) (68:70) [08:34:52:065]: Machine policy value 'AllowLockdownPatch' is
0
MSI (c) (68:70) [08:34:52:066]: Machine policy value 'DisableMsi' is 0
MSI (c) (68:70) [08:34:52:066]: Machine policy value 'AlwaysInstallElevated' is
0
MSI (c) (68:70) [08:34:52:066]: User policy value 'AlwaysInstallElevated' is 0
MSI (c) (68:70) [08:34:52:066]: Running product '{55D13F49-FCB8-4892-
8266-05D373FCAA61}' with user privileges: It's not assigned.
MSI (c) (68:70) [08:34:52:067]: Machine policy value 'DisableLUAPatching' is 0
MSI (c) (68:70) [08:34:52:067]: Machine policy value
'DisableFlyWeightPatching' is 0
MSI (c) (68:70) [08:34:52:068]: Enabling baseline caching for this transaction
since all active patches are MSI 3.0 style MSPs or at least one MSI 3.0 minor
update patch is active
MSI (c) (68:70) [08:34:52:071]: APPCOMPAT: looking for appcompat database
entry with ProductCode '{55D13F49-FCB8-4892-8266-05D373FCAA61}'.
MSI (c) (68:70) [08:34:52:072]: APPCOMPAT: no matching ProductCode found
in database.
MSI (c) (68:70) [08:34:52:072]: Transforms are not secure.
MSI (c) (68:70) [08:34:52:073]: PROPERTY CHANGE: Adding MsiLogFileLocation
property. Its value is 'C:\Users\Steve\AppData\Local\Temp\MSIa5745.LOG'.
MSI (c) (68:70) [08:34:52:073]: Command Line: CURRENTDIRECTORY=C:\Users
\Steve\Downloads CLIENTUILEVEL=0 CLIENTPROCESSID=9576
MSI (c) (68:70) [08:34:52:073]: PROPERTY CHANGE: Adding PackageCode
property. Its value is '{1C7C3009-013E-4A16-9A0F-0000FB80A613}'.
MSI (c) (68:70) [08:34:52:073]: Product Code passed to Engine.Initialize:
MSI (c) (68:70) [08:34:52:073]: Product Code from property table before
transforms: '{55D13F49-FCB8-4892-8266-05D373FCAA61}'
MSI (c) (68:70) [08:34:52:073]: Product Code from property table after
transforms: '{55D13F49-FCB8-4892-8266-05D373FCAA61}'
MSI (c) (68:70) [08:34:52:073]: Product not registered: beginning first-time
install
MSI (c) (68:70) [08:34:52:073]: PROPERTY CHANGE: Adding ProductState
property. Its value is '-1'.
MSI (c) (68:70) [08:34:52:073]: Entering
CMsiConfigurationManager::SetLastUsedSource.
MSI (c) (68:70) [08:34:52:073]: User policy value 'SearchOrder' is 'nmu'
MSI (c) (68:70) [08:34:52:073]: Adding new sources is allowed.
MSI (c) (68:70) [08:34:52:074]: PROPERTY CHANGE: Adding
PackagecodeChanging property. Its value is '1'.
MSI (c) (68:70) [08:34:52:074]: Package name extracted from package path:
'MicrosoftFixit50381.msi'
MSI (c) (68:70) [08:34:52:075]: Package to be registered:
'MicrosoftFixit50381.msi'
MSI (c) (68:70) [08:34:52:075]: Note: 1: 2262 2: Error 3: -2147287038
MSI (c) (68:70) [08:34:52:078]: Note: 1: 2262 2: AdminProperties 3: -
2147287038
MSI (c) (68:70) [08:34:52:078]: Machine policy value 'AlwaysInstallElevated' is
0
MSI (c) (68:70) [08:34:52:078]: User policy value 'AlwaysInstallElevated' is 0
MSI (c) (68:70) [08:34:52:079]: Running product '{55D13F49-FCB8-4892-
8266-05D373FCAA61}' with user privileges: It's not assigned.
MSI (c) (68:70) [08:34:52:079]: PROPERTY CHANGE: Adding
CURRENTDIRECTORY property. Its value is 'C:\Users\Steve\Downloads'.
MSI (c) (68:70) [08:34:52:079]: PROPERTY CHANGE: Adding CLIENTUILEVEL
property. Its value is '0'.
MSI (c) (68:70) [08:34:52:079]: PROPERTY CHANGE: Adding CLIENTPROCESSID
property. Its value is '9576'.
MSI (c) (68:70) [08:34:52:079]: PROPERTY CHANGE: Adding
MsiSystemRebootPending property. Its value is '1'.
MSI (c) (68:70) [08:34:52:079]: TRANSFORMS property is now:
MSI (c) (68:70) [08:34:52:079]: PROPERTY CHANGE: Adding VersionDatabase
property. Its value is '200'.
MSI (c) (68:70) [08:34:52:081]: SHELL32::SHGetFolderPath returned: C:
\Users\Steve\AppData\Roaming
MSI (c) (68:70) [08:34:52:082]: SHELL32::SHGetFolderPath returned: C:
\Users\Steve\Favorites
MSI (c) (68:70) [08:34:52:084]: SHELL32::SHGetFolderPath returned: C:
\Users\Steve\AppData\Roaming\Microsoft\Windows\Network Shortcuts
MSI (c) (68:70) [08:34:52:085]: SHELL32::SHGetFolderPath returned: C:
\Users\Steve\Documents
MSI (c) (68:70) [08:34:52:086]: SHELL32::SHGetFolderPath returned: C:
\Users\Steve\AppData\Roaming\Microsoft\Windows\Printer Shortcuts
MSI (c) (68:70) [08:34:52:088]: SHELL32::SHGetFolderPath returned: C:
\Users\Steve\AppData\Roaming\Microsoft\Windows\Recent
MSI (c) (68:70) [08:34:52:089]: SHELL32::SHGetFolderPath returned: C:
\Users\Steve\AppData\Roaming\Microsoft\Windows\SendTo
MSI (c) (68:70) [08:34:52:091]: SHELL32::SHGetFolderPath returned: C:
\Users\Steve\AppData\Roaming\Microsoft\Windows\Templates
MSI (c) (68:70) [08:34:52:092]: SHELL32::SHGetFolderPath returned: C:
\ProgramData
MSI (c) (68:70) [08:34:52:093]: SHELL32::SHGetFolderPath returned: C:
\Users\Steve\AppData\Local
MSI (c) (68:70) [08:34:52:094]: SHELL32::SHGetFolderPath returned: C:
\Users\Steve\Pictures
MSI (c) (68:70) [08:34:52:097]: SHELL32::SHGetFolderPath returned: C:
\Users\Steve\AppData\Roaming\Microsoft\Windows\Start Menu\Programs
\Administrative Tools
MSI (c) (68:70) [08:34:52:098]: SHELL32::SHGetFolderPath returned: C:
\Users\Steve\AppData\Roaming\Microsoft\Windows\Start Menu\Programs
\Startup
MSI (c) (68:70) [08:34:52:099]: SHELL32::SHGetFolderPath returned: C:
\Users\Steve\AppData\Roaming\Microsoft\Windows\Start Menu\Programs
MSI (c) (68:70) [08:34:52:101]: SHELL32::SHGetFolderPath returned: C:
\Users\Steve\AppData\Roaming\Microsoft\Windows\Start Menu
MSI (c) (68:70) [08:34:52:102]: SHELL32::SHGetFolderPath returned: C:
\Users\Steve\Desktop
MSI (c) (68:70) [08:34:52:104]: SHELL32::SHGetFolderPath returned: C:
\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools
MSI (c) (68:70) [08:34:52:106]: SHELL32::SHGetFolderPath returned: C:
\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup
MSI (c) (68:70) [08:34:52:106]: SHELL32::SHGetFolderPath returned: C:
\ProgramData\Microsoft\Windows\Start Menu\Programs
MSI (c) (68:70) [08:34:52:107]: SHELL32::SHGetFolderPath returned: C:
\ProgramData\Microsoft\Windows\Start Menu
MSI (c) (68:70) [08:34:52:109]: SHELL32::SHGetFolderPath returned: C:
\Users\Public\Desktop
MSI (c) (68:70) [08:34:52:113]: SHELL32::SHGetFolderPath returned: C:
\windows\Fonts
MSI (c) (68:70) [08:34:52:115]: Note: 1: 2898 2: MS Sans Serif 3: MS Sans
Serif 4: 0 5: 16
MSI (c) (68:70) [08:34:52:147]: MSI_LUA: Setting AdminUser property to 1
because this is the client or the user has already permitted elevation
MSI (c) (68:70) [08:34:52:147]: PROPERTY CHANGE: Adding AdminUser
property. Its value is '1'.
MSI (c) (68:70) [08:34:52:147]: PROPERTY CHANGE: Adding Privileged
property. Its value is '1'.
MSI (c) (68:70) [08:34:52:148]: Note: 1: 1402 2: HKEY_CURRENT_USER
\Software\Microsoft\MS Setup (ACME)\User Info 3: 2
MSI (c) (68:70) [08:34:52:148]: PROPERTY CHANGE: Adding USERNAME
property. Its value is 'Steve'.
MSI (c) (68:70) [08:34:52:149]: Note: 1: 1402 2: HKEY_CURRENT_USER
\Software\Microsoft\MS Setup (ACME)\User Info 3: 2
MSI (c) (68:70) [08:34:52:149]: PROPERTY CHANGE: Adding DATABASE
property. Its value is 'C:\Users\Steve\Downloads\MicrosoftFixit50381.msi'.
MSI (c) (68:70) [08:34:52:149]: PROPERTY CHANGE: Adding OriginalDatabase
property. Its value is 'C:\Users\Steve\Downloads\MicrosoftFixit50381.msi'.
MSI (c) (68:70) [08:34:52:149]: Machine policy value 'MsiDisableEmbeddedUI' is
0
MSI (c) (68:70) [08:34:52:149]: PROPERTY CHANGE: Adding SourceDir
property. Its value is 'C:\Users\Steve\Downloads\'.
MSI (c) (68:70) [08:34:52:149]: PROPERTY CHANGE: Adding SOURCEDIR
property. Its value is 'C:\Users\Steve\Downloads\'.
MSI (c) (68:6C) [08:34:52:153]: PROPERTY CHANGE: Adding VersionHandler
property. Its value is '5.00'.
=== Logging started: 25/04/2013 08:34:52 ===
MSI (c) (68:70) [08:34:52:171]: Note: 1: 2262 2: PatchPackage 3: -
2147287038
MSI (c) (68:70) [08:34:52:172]: Machine policy value 'DisableRollback' is 0
MSI (c) (68:70) [08:34:52:172]: User policy value 'DisableRollback' is 0
MSI (c) (68:70) [08:34:52:172]: PROPERTY CHANGE: Adding UILevel property.
Its value is '5'.
MSI (c) (68:70) [08:34:52:172]: Note: 1: 2262 2: Font 3: -2147287038
MSI (c) (68:70) [08:34:52:174]: PROPERTY CHANGE: Adding ACTION property.
Its value is 'INSTALL'.
MSI (c) (68:70) [08:34:52:174]: Doing action: INSTALL
Action 08:34:52: INSTALL.
Action start 08:34:52: INSTALL.
MSI (c) (68:70) [08:34:52:176]: UI Sequence table 'InstallUISequence' is
present and populated.
MSI (c) (68:70) [08:34:52:176]: Running UISequence
MSI (c) (68:70) [08:34:52:176]: PROPERTY CHANGE: Adding EXECUTEACTION
property. Its value is 'INSTALL'.
MSI (c) (68:70) [08:34:52:176]: Doing action: Milestone_ERRCA_UIAN726
Action 08:34:52: Milestone_ERRCA_UIAN726.
Action start 08:34:52: Milestone_ERRCA_UIAN726.
MSI (c) (68:70) [08:34:52:177]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT
`Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM
`CustomAction` WHERE `Action` = 'Milestone_ERRCA_UIAN726'
MSI (c) (68:70) [08:34:52:178]: PROPERTY CHANGE: Adding Milestone
property. Its value is 'ERRCA_UIANDADVERTISED'.
Action ended 08:34:52: Milestone_ERRCA_UIAN726. Return value 1.
MSI (c) (68:70) [08:34:52:178]: Skipping action: ERRCA_UIANDADVERTISED
(condition is false)
MSI (c) (68:70) [08:34:52:178]: Doing action: Milestone_AppSearch122
Action 08:34:52: Milestone_AppSearch122.
Action start 08:34:52: Milestone_AppSearch122.
MSI (c) (68:70) [08:34:52:180]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT
`Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM
`CustomAction` WHERE `Action` = 'Milestone_AppSearch122'
MSI (c) (68:70) [08:34:52:180]: PROPERTY CHANGE: Modifying Milestone
property. Its current value is 'ERRCA_UIANDADVERTISED'. Its new value:
'AppSearch'.
Action ended 08:34:52: Milestone_AppSearch122. Return value 1.
MSI (c) (68:70) [08:34:52:181]: Doing action: AppSearch
Action 08:34:52: AppSearch. {\FinalUIFont}[PROGRESS_RESTORE_TXT]
Action start 08:34:52: AppSearch.
MSI (c) (68:70) [08:34:52:182]: Note: 1: 2262 2: AppSearch 3: -2147287038
Action ended 08:34:52: AppSearch. Return value 1.
MSI (c) (68:70) [08:34:52:183]: Doing action: FindRelatedProducts
Action 08:34:52: FindRelatedProducts. {\FinalUIFont}
[PROGRESS_RESTORE_TXT]
Action start 08:34:52: FindRelatedProducts.
Action ended 08:34:52: FindRelatedProducts. Return value 1.
MSI (c) (68:70) [08:34:52:185]: Doing action: Milestone_EulaForm201
Action 08:34:52: Milestone_EulaForm201.
Action start 08:34:52: Milestone_EulaForm201.
MSI (c) (68:70) [08:34:52:186]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT
`Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM
`CustomAction` WHERE `Action` = 'Milestone_EulaForm201'
MSI (c) (68:70) [08:34:52:187]: PROPERTY CHANGE: Modifying Milestone
property. Its current value is 'AppSearch'. Its new value: 'EulaForm'.
Action ended 08:34:52: Milestone_EulaForm201. Return value 1.
MSI (c) (68:70) [08:34:52:187]: Doing action: EulaForm
Action 08:34:52: EulaForm.
Action start 08:34:52: EulaForm.
MSI (c) (68:70) [08:34:52:193]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT
`Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM
`CustomAction` WHERE `Action` = 'EulaForm'
MSI (c) (68:6C) [08:34:52:205]: Note: 1: 2262 2: Error 3: -2147287038
Info 2898.For VSI_MS_Sans_Serif13.0_0_0 textstyle, the system created a 'MS
Sans Serif' font, in 0 character set, of 13 pixels height.
MSI (c) (68:6C) [08:34:52:221]: Note: 1: 2262 2: Error 3: -2147287038
Info 2898.For VsdDefaultUIFont.524F4245_5254_5341_4C45_534153783400
textstyle, the system created a 'MS Sans Serif' font, in 0 character set, of 13
pixels height.
MSI (c) (68:6C) [08:34:52:225]: Note: 1: 2262 2: Error 3: -2147287038
Info 2898.For VSI_MS_Sans_Serif16.0_1_0 textstyle, the system created a 'MS
Sans Serif' font, in 0 character set, of 20 pixels height.
MSI (c) (68:6C) [08:34:52:301]: Note: 1: 2262 2: CheckBox 3: -2147287038
Action 08:34:52: EulaForm. Dialog created
MSI (c) (68:10) [08:34:52:312]: Note: 1: 2731 2: 0
MSI (c) (68:6C) [08:34:55:670]: PROPERTY CHANGE: Adding EulaForm_Property
property. Its value is '1'.
Action ended 08:34:56: EulaForm. Return value 1.
MSI (c) (68:70) [08:34:56:881]: Doing action: EULAACCEPTED_ACTION
Action 08:34:56: EULAACCEPTED_ACTION.
Action start 08:34:56: EULAACCEPTED_ACTION.
MSI (c) (68:70) [08:34:56:883]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT
`Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM
`CustomAction` WHERE `Action` = 'EULAACCEPTED_ACTION'
MSI (c) (68:70) [08:34:56:883]: PROPERTY CHANGE: Adding EULAACCEPTED
property. Its value is '1'.
Action ended 08:34:56: EULAACCEPTED_ACTION. Return value 1.
MSI (c) (68:70) [08:34:56:884]: Doing action: Milestone_LaunchCond24
Action 08:34:56: Milestone_LaunchCond24.
Action start 08:34:56: Milestone_LaunchCond24.
MSI (c) (68:70) [08:34:56:886]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT
`Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM
`CustomAction` WHERE `Action` = 'Milestone_LaunchCond24'
MSI (c) (68:70) [08:34:56:887]: PROPERTY CHANGE: Modifying Milestone
property. Its current value is 'EulaForm'. Its new value: 'LaunchConditions'.
Action ended 08:34:56: Milestone_LaunchCond24. Return value 1.
MSI (c) (68:70) [08:34:56:889]: Doing action: LaunchConditions
Action 08:34:56: LaunchConditions. {\FinalUIFont}[PROGRESS_RESTORE_TXT]
Action start 08:34:56: LaunchConditions.
Action ended 08:34:56: LaunchConditions. Return value 1.
MSI (c) (68:70) [08:34:56:891]: Doing action: CCPSearch
Action 08:34:56: CCPSearch. {\FinalUIFont}[PROGRESS_RESTORE_TXT]
Action start 08:34:56: CCPSearch.
MSI (c) (68:70) [08:34:56:892]: Note: 1: 2262 2: CCPSearch 3: -2147287038
Action ended 08:34:56: CCPSearch. Return value 1.
MSI (c) (68:70) [08:34:56:892]: Doing action: RMCCPSearch
Action 08:34:56: RMCCPSearch. {\FinalUIFont}[PROGRESS_RESTORE_TXT]
Action start 08:34:56: RMCCPSearch.
MSI (c) (68:70) [08:34:56:893]: Note: 1: 2262 2: CCPSearch 3: -2147287038
Action ended 08:34:56: RMCCPSearch. Return value 0.
MSI (c) (68:70) [08:34:56:894]: Doing action: ValidateProductID
Action 08:34:56: ValidateProductID. {\FinalUIFont}[PROGRESS_RESTORE_TXT]
Action start 08:34:56: ValidateProductID.
Action ended 08:34:56: ValidateProductID. Return value 1.
MSI (c) (68:70) [08:34:56:895]: Doing action: Milestone_DIRCA_TARG947
Action 08:34:56: Milestone_DIRCA_TARG947.
Action start 08:34:56: Milestone_DIRCA_TARG947.
MSI (c) (68:70) [08:34:56:897]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT
`Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM
`CustomAction` WHERE `Action` = 'Milestone_DIRCA_TARG947'
MSI (c) (68:70) [08:34:56:897]: PROPERTY CHANGE: Modifying Milestone
property. Its current value is 'LaunchConditions'. Its new value:
'DIRCA_TARGETDIR'.
Action ended 08:34:56: Milestone_DIRCA_TARG947. Return value 1.
MSI (c) (68:70) [08:34:56:897]: Doing action: DIRCA_TARGETDIR
Action 08:34:56: DIRCA_TARGETDIR. {\FinalUIFont}[PROGRESS_RESTORE_TXT]
Action start 08:34:56: DIRCA_TARGETDIR.
MSI (c) (68:70) [08:34:56:899]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT
`Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM
`CustomAction` WHERE `Action` = 'DIRCA_TARGETDIR'
MSI (c) (68:70) [08:34:56:900]: PROPERTY CHANGE: Adding TARGETDIR
property. Its value is 'C:\Program Files\Microsoft\Microsoft Fix it 50381'.
Action ended 08:34:56: DIRCA_TARGETDIR. Return value 1.
MSI (c) (68:70) [08:34:56:900]: Doing action: CostInitialize
Action 08:34:56: CostInitialize. {\FinalUIFont}[PROGRESS_RESTORE_TXT]
Action start 08:34:56: CostInitialize.
MSI (c) (68:70) [08:34:56:901]: Machine policy value 'MaxPatchCacheSize' is
10
MSI (c) (68:70) [08:34:56:901]: Baseline: Sorting baselines for {55D13F49-
FCB8-4892-8266-05D373FCAA61}.
MSI (c) (68:70) [08:34:56:901]: Baseline: New baseline 2.1.3 from transaction.
MSI (c) (68:70) [08:34:56:902]: Baseline: Sorted order Native: Order 0.
MSI (c) (68:70) [08:34:56:902]: Baseline Data Table:
MSI (c) (68:70) [08:34:56:902]: ProductCode: {55D13F49-FCB8-4892-8266-
05D373FCAA61} Version: 2.1.3 Attributes: 0 PatchId: Native BaselineId: -
2147483648 Order: 0
MSI (c) (68:70) [08:34:56:902]: Baseline File Table:
MSI (c) (68:70) [08:34:56:912]: PROPERTY CHANGE: Adding ROOTDRIVE
property. Its value is 'D:\'.
MSI (c) (68:70) [08:34:56:913]: PROPERTY CHANGE: Adding CostingComplete
property. Its value is '0'.
Action ended 08:34:56: CostInitialize. Return value 1.
MSI (c) (68:70) [08:34:56:914]: Doing action: FileCost
Action 08:34:56: FileCost. {\FinalUIFont}[PROGRESS_RESTORE_TXT]
Action start 08:34:56: FileCost.
MSI (c) (68:70) [08:34:56:915]: Note: 1: 2262 2: MsiAssembly 3: -2147287038
MSI (c) (68:70) [08:34:56:916]: Note: 1: 2262 2: RemoveFile 3: -2147287038
MSI (c) (68:70) [08:34:56:916]: Note: 1: 2262 2: MoveFile 3: -2147287038
MSI (c) (68:70) [08:34:56:916]: Note: 1: 2262 2: DuplicateFile 3: -2147287038
MSI (c) (68:70) [08:34:56:916]: Note: 1: 2262 2: Shortcut 3: -2147287038
MSI (c) (68:70) [08:34:56:917]: Note: 1: 2262 2: Class 3: -2147287038
MSI (c) (68:70) [08:34:56:917]: Note: 1: 2262 2: Extension 3: -2147287038
MSI (c) (68:70) [08:34:56:917]: Note: 1: 2262 2: TypeLib 3: -2147287038
MSI (c) (68:70) [08:34:56:917]: Note: 1: 2262 2: IniFile 3: -2147287038
MSI (c) (68:70) [08:34:56:917]: Note: 1: 2262 2: ReserveCost 3: -2147287038
Action ended 08:34:56: FileCost. Return value 1.
MSI (c) (68:70) [08:34:56:917]: Doing action: IsolateComponents
Action 08:34:56: IsolateComponents. {\FinalUIFont}[PROGRESS_RESTORE_TXT]
Action start 08:34:56: IsolateComponents.
MSI (c) (68:70) [08:34:56:919]: Note: 1: 2262 2: BindImage 3: -2147287038
MSI (c) (68:70) [08:34:56:919]: Note: 1: 2262 2: IsolatedComponent 3: -
2147287038
MSI (c) (68:70) [08:34:56:919]: Note: 1: 2262 2: Patch 3: -2147287038
Action ended 08:34:56: IsolateComponents. Return value 1.
MSI (c) (68:70) [08:34:56:920]: Skipping action: ResumeForm (condition is
false)
MSI (c) (68:70) [08:34:56:920]: Skipping action: MaintenanceForm (condition
is false)
MSI (c) (68:70) [08:34:56:920]: Doing action: CostFinalize
Action 08:34:56: CostFinalize. {\FinalUIFont}[PROGRESS_RESTORE_TXT]
Action start 08:34:56: CostFinalize.
MSI (c) (68:70) [08:34:56:920]: PROPERTY CHANGE: Adding OutOfDiskSpace
property. Its value is '0'.
MSI (c) (68:70) [08:34:56:920]: PROPERTY CHANGE: Adding
OutOfNoRbDiskSpace property. Its value is '0'.
MSI (c) (68:70) [08:34:56:920]: PROPERTY CHANGE: Adding
PrimaryVolumeSpaceAvailable property. Its value is '0'.
MSI (c) (68:70) [08:34:56:920]: PROPERTY CHANGE: Adding
PrimaryVolumeSpaceRequired property. Its value is '0'.
MSI (c) (68:70) [08:34:56:921]: PROPERTY CHANGE: Adding
PrimaryVolumeSpaceRemaining property. Its value is '0'.
MSI (c) (68:70) [08:34:56:921]: Note: 1: 2262 2: Patch 3: -2147287038
MSI (c) (68:70) [08:34:56:921]: Note: 1: 2262 2: Condition 3: -2147287038
MSI (c) (68:70) [08:34:56:923]: PROPERTY CHANGE: Modifying TARGETDIR
property. Its current value is 'C:\Program Files\Microsoft\Microsoft Fix it 50381'.
Its new value: 'C:\Program Files\Microsoft\Microsoft Fix it 50381\'.
MSI (c) (68:70) [08:34:56:923]: Target path resolution complete. Dumping
Directory table...
MSI (c) (68:70) [08:34:56:923]: Note: target paths subject to change (via
custom actions or browsing)
MSI (c) (68:70) [08:34:56:923]: Dir (target): Key: TARGETDIR , Object: C:
\Program Files\Microsoft\Microsoft Fix it 50381\
MSI (c) (68:70) [08:34:56:923]: Dir (target): Key: WindowsFolder , Object: C:
\windows\
MSI (c) (68:70) [08:34:56:923]: Dir (target): Key: ProgramMenuFolder ,
Object: C:\Users\Steve\AppData\Roaming\Microsoft\Windows\Start Menu
\Programs\
MSI (c) (68:70) [08:34:56:923]: Dir (target): Key: DesktopFolder , Object: C:
\Users\Steve\Desktop\
MSI (c) (68:70) [08:34:56:923]: PROPERTY CHANGE: Adding INSTALLLEVEL
property. Its value is '1'.
MSI (c) (68:70) [08:34:56:923]: Note: 1: 2262 2: IsolatedComponent 3: -
2147287038
MSI (c) (68:70) [08:34:56:924]: Note: 1: 2262 2: BindImage 3: -2147287038
MSI (c) (68:70) [08:34:56:924]: Note: 1: 2262 2: Patch 3: -2147287038
MSI (c) (68:70) [08:34:56:924]: Note: 1: 2262 2: RemoveFile 3: -2147287038
Action ended 08:34:56: CostFinalize. Return value 1.
MSI (c) (68:70) [08:34:56:925]: Doing action: ProgressForm
Action 08:34:56: ProgressForm.
Action start 08:34:56: ProgressForm.
MSI (c) (68:70) [08:34:56:926]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT
`Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM
`CustomAction` WHERE `Action` = 'ProgressForm'
MSI (c) (68:6C) [08:34:56:938]: Note: 1: 2262 2: Error 3: -2147287038
DEBUG: Error 2826: Control Line1 on dialog ProgressForm extends beyond the
boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this package. This
may indicate a problem with this package. The error code is 2826. The
arguments are: ProgressForm, Line1, to the right
MSI (c) (68:6C) [08:34:56:941]: Note: 1: 2262 2: Error 3: -2147287038
DEBUG: Error 2826: Control Line2 on dialog ProgressForm extends beyond the
boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this package. This
may indicate a problem with this package. The error code is 2826. The
arguments are: ProgressForm, Line2, to the right
MSI (c) (68:6C) [08:34:56:948]: Note: 1: 2262 2: Error 3: -2147287038
DEBUG: Error 2826: Control BannerBmp on dialog ProgressForm extends beyond
the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this package. This
may indicate a problem with this package. The error code is 2826. The
arguments are: ProgressForm, BannerBmp, to the right
Action 08:34:56: ProgressForm. Dialog created
Action ended 08:34:57: ProgressForm. Return value 1.
MSI (c) (68:70) [08:34:57:011]: Doing action: ExecuteAction
Action 08:34:57: ExecuteAction. {\FinalUIFont}[PROGRESS_RESTORE_TXT]
MSI (c) (68:6C) [08:34:57:012]: Note: 1: 2262 2: Error 3: -2147287038
Info 2898.For FinalUIFont textstyle, the system created a 'Arial' font, in 0
character set, of 15 pixels height.
Action start 08:34:57: ExecuteAction.
MSI (c) (68:70) [08:34:57:035]: PROPERTY CHANGE: Adding SECONDSEQUENCE
property. Its value is '1'.
MSI (c) (68:70) [08:34:57:043]: Grabbed execution mutex.
MSI (c) (68:70) [08:34:57:043]: Incrementing counter to disable shutdown.
Counter after increment: 0
MSI (c) (68:70) [08:34:57:045]: Switching to server: TARGETDIR="C:\Program
Files\Microsoft\Microsoft Fix it 50381\" EULAACCEPTED="1"
CURRENTDIRECTORY="C:\Users\Steve\Downloads" CLIENTUILEVEL="0"
CLIENTPROCESSID="9576" USERNAME="Steve" SOURCEDIR="C:\Users\Steve
\Downloads\" ACTION="INSTALL" EXECUTEACTION="INSTALL" ROOTDRIVE="D:\"
INSTALLLEVEL="1" SECONDSEQUENCE="1" ADDLOCAL=DefaultFeature
MSI (s) (C8:D4) [08:34:57:086]: Running installation inside multi-package
transaction C:\Users\Steve\Downloads\MicrosoftFixit50381.msi
MSI (s) (C8:D4) [08:34:57:086]: Grabbed execution mutex.
MSI (s) (C8:BC) [08:34:57:092]: Resetting cached policy values
MSI (s) (C8:BC) [08:34:57:092]: Machine policy value 'Debug' is 0
MSI (s) (C8:BC) [08:34:57:092]: ******* RunEngine:
******* Product: C:\Users\Steve\Downloads\MicrosoftFixit50381.msi
******* Action: INSTALL
******* CommandLine: **********
MSI (s) (C8:BC) [08:34:57:096]: Machine policy value 'DisableUserInstalls' is 0
MSI (s) (C8:BC) [08:34:57:097]: Setting cached product context: User non-
assigned for product: 48945AC3B41AEF24F91FE79A10157D52
MSI (s) (C8:BC) [08:34:57:097]: Using cached product context: User non-
assigned for product: 48945AC3B41AEF24F91FE79A10157D52
MSI (s) (C8:BC) [08:34:57:099]: Setting cached product context: User non-
assigned for product: 6BBFDF96D153C8B4988D68D79C0D2A4A
MSI (s) (C8:BC) [08:34:57:099]: Using cached product context: User non-
assigned for product: 6BBFDF96D153C8B4988D68D79C0D2A4A
MSI (s) (C8:BC) [08:34:57:101]: Setting cached product context: User non-
assigned for product: CAB1E4D953B64F542BD433D9568A0AB6
MSI (s) (C8:BC) [08:34:57:101]: Using cached product context: User non-
assigned for product: CAB1E4D953B64F542BD433D9568A0AB6
MSI (s) (C8:BC) [08:34:57:103]: Setting cached product context: User non-
assigned for product: DED5B648C8CDA1E45B4BF9B5930AACEC
MSI (s) (C8:BC) [08:34:57:103]: Using cached product context: User non-
assigned for product: DED5B648C8CDA1E45B4BF9B5930AACEC
MSI (s) (C8:BC) [08:34:57:104]: Setting cached product context: User non-
assigned for product: E2EE924EC67B3554B8404B55780FF01D
MSI (s) (C8:BC) [08:34:57:104]: Using cached product context: User non-
assigned for product: E2EE924EC67B3554B8404B55780FF01D
MSI (s) (C8:BC) [08:34:57:106]: Setting cached product context: machine
assigned for product: 00002109001001400000000000F01FEC
MSI (s) (C8:BC) [08:34:57:106]: Using cached product context: machine
assigned for product: 00002109001001400000000000F01FEC
MSI (s) (C8:BC) [08:34:57:107]: Setting cached product context: machine
assigned for product: 00002109001031400000000000F01FEC
MSI (s) (C8:BC) [08:34:57:108]: Using cached product context: machine
assigned for product: 00002109001031400000000000F01FEC
MSI (s) (C8:BC) [08:34:57:110]: Setting cached product context: machine
assigned for product: 00002109001070400000000000F01FEC
MSI (s) (C8:BC) [08:34:57:110]: Using cached product context: machine
assigned for product: 00002109001070400000000000F01FEC
MSI (s) (C8:BC) [08:34:57:111]: Setting cached product context: machine
assigned for product: 000021090010C0400000000000F01FEC
MSI (s) (C8:BC) [08:34:57:111]: Using cached product context: machineHi Chris,
The AIR installation log is in my original post - about 12 paras down but here is is:
[2013-04-25:06:53:46] Runtime Installer begin with version 3.7.0.1530 on Windows Vista x86
[2013-04-25:06:53:46] Commandline is:
[2013-04-25:06:53:46] No installed runtime detected
[2013-04-25:06:53:57] Relaunching with elevation
[2013-04-25:06:53:57] Launching subprocess with commandline c:\users\steve\appdata\local\temp\air79c1.tmp\adobe air installer.exe -ei
[2013-04-25:06:54:02] Runtime Installer begin with version 3.7.0.1530 on Windows 7 x86
[2013-04-25:06:54:02] Commandline is: -stdio \\.\pipe\AIR_1172_0 -ei
[2013-04-25:06:54:02] No installed runtime detected
[2013-04-25:06:54:03] Starting silent runtime install. Installing runtime version 3.7.0.1530
[2013-04-25:06:54:04] Installing msi at c:\users\steve\appdata\local\temp\air79c1.tmp\setup.msi with guid {A0087DDE-69D0-11E2-AD57-43CA6188709B}
[2013-04-25:06:54:10] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:06:54:10] Rolling back install of c:\users\steve\appdata\local\temp\air79c1.tmp\setup.msi
[2013-04-25:06:54:10] Rollback complete
[2013-04-25:06:54:10] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:06:54:10] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:06:54:10] Runtime Installer end with exit code 7
[2013-04-25:06:54:20] Runtime Installer end with exit code 7
[2013-04-25:06:55:38] Runtime Installer begin with version 3.7.0.1530 on Windows Vista x86
[2013-04-25:06:55:38] Commandline is:
[2013-04-25:06:55:38] No installed runtime detected
[2013-04-25:06:55:45] Relaunching with elevation
[2013-04-25:06:55:45] Launching subprocess with commandline c:\users\steve\appdata\local\temp\air30fe.tmp\adobe air installer.exe -ei
[2013-04-25:06:55:48] Runtime Installer begin with version 3.7.0.1530 on Windows Vista x86
[2013-04-25:06:55:48] Commandline is: -stdio \\.\pipe\AIR_1264_0 -ei
[2013-04-25:06:55:48] No installed runtime detected
[2013-04-25:06:55:49] Starting silent runtime install. Installing runtime version 3.7.0.1530
[2013-04-25:06:55:51] Installing msi at c:\users\steve\appdata\local\temp\air30fe.tmp\setup.msi with guid {A0087DDE-69D0-11E2-AD57-43CA6188709B}
[2013-04-25:06:55:55] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:06:55:55] Rolling back install of c:\users\steve\appdata\local\temp\air30fe.tmp\setup.msi
[2013-04-25:06:55:55] Rollback complete
[2013-04-25:06:55:55] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:06:55:55] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:06:55:55] Runtime Installer end with exit code 7
[2013-04-25:06:55:59] Runtime Installer end with exit code 7
[2013-04-25:07:05:12] Runtime Installer begin with version 3.7.0.1530 on Windows 7 x86
[2013-04-25:07:05:12] Commandline is:
[2013-04-25:07:05:12] No installed runtime detected
[2013-04-25:07:05:18] Relaunching with elevation
[2013-04-25:07:05:18] Launching subprocess with commandline c:\users\steve\appdata\local\temp\air953.tmp\adobe air installer.exe -ei
[2013-04-25:07:05:24] Runtime Installer begin with version 3.7.0.1530 on Windows 7 x86
[2013-04-25:07:05:24] Commandline is: -stdio \\.\pipe\AIR_3888_0 -ei
[2013-04-25:07:05:24] No installed runtime detected
[2013-04-25:07:05:24] Starting silent runtime install. Installing runtime version 3.7.0.1530
[2013-04-25:07:05:26] Installing msi at c:\users\steve\appdata\local\temp\air953.tmp\setup.msi with guid {A0087DDE-69D0-11E2-AD57-43CA6188709B}
[2013-04-25:07:05:29] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:07:05:29] Rolling back install of c:\users\steve\appdata\local\temp\air953.tmp\setup.msi
[2013-04-25:07:05:29] Rollback complete
[2013-04-25:07:05:29] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:07:05:29] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:07:05:29] Runtime Installer end with exit code 7
[2013-04-25:07:05:31] Runtime Installer end with exit code 7
[2013-04-25:07:06:12] Runtime Installer begin with version 3.7.0.1530 on Windows Vista x86
[2013-04-25:07:06:12] Commandline is:
[2013-04-25:07:06:12] No installed runtime detected
[2013-04-25:07:06:21] Relaunching with elevation
[2013-04-25:07:06:22] Launching subprocess with commandline c:\users\steve\appdata\local\temp\aire916.tmp\adobe air installer.exe -ei
[2013-04-25:07:06:32] Runtime Installer begin with version 3.7.0.1530 on Windows 7 x86
[2013-04-25:07:06:32] Commandline is: -stdio \\.\pipe\AIR_5884_0 -ei
[2013-04-25:07:06:32] No installed runtime detected
[2013-04-25:07:06:32] Starting silent runtime install. Installing runtime version 3.7.0.1530
[2013-04-25:07:06:33] Installing msi at c:\users\steve\appdata\local\temp\aire916.tmp\setup.msi with guid {A0087DDE-69D0-11E2-AD57-43CA6188709B}
[2013-04-25:07:06:37] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:07:06:37] Rolling back install of c:\users\steve\appdata\local\temp\aire916.tmp\setup.msi
[2013-04-25:07:06:37] Rollback complete
[2013-04-25:07:06:37] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:07:06:37] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:07:06:37] Runtime Installer end with exit code 7
[2013-04-25:07:06:40] Runtime Installer end with exit code 7
[2013-04-25:07:26:15] Runtime Installer begin with version 3.7.0.1530 on Windows Vista x86
[2013-04-25:07:26:15] Commandline is:
[2013-04-25:07:26:15] No installed runtime detected
[2013-04-25:07:26:28] Relaunching with elevation
[2013-04-25:07:26:28] Launching subprocess with commandline c:\users\steve\appdata\local\temp\air3063.tmp\adobe air installer.exe -ei
[2013-04-25:07:26:37] Runtime Installer begin with version 3.7.0.1530 on Windows 7 x86
[2013-04-25:07:26:37] Commandline is: -stdio \\.\pipe\AIR_2348_0 -ei
[2013-04-25:07:26:37] No installed runtime detected
[2013-04-25:07:26:37] Starting silent runtime install. Installing runtime version 3.7.0.1530
[2013-04-25:07:26:39] Installing msi at c:\users\steve\appdata\local\temp\air3063.tmp\setup.msi with guid {A0087DDE-69D0-11E2-AD57-43CA6188709B}
[2013-04-25:07:26:48] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:07:26:48] Rolling back install of c:\users\steve\appdata\local\temp\air3063.tmp\setup.msi
[2013-04-25:07:26:48] Rollback complete
[2013-04-25:07:26:48] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:07:26:48] Runtime Installer end with exit code 7
[2013-04-25:07:46:09] Runtime Installer end with exit code 7 -
Motorola Surfboard SBG6590 installation cd says "Problem installing Adobe Air"
When I attempt to install the software which came on the installation cd for my Motorola Surfboard SBG6590, it gives the following message: "Problem installing Adobe Air. There was a problem installing Adobe Air". After I saw this message the first time, I went to Adobe's site and downloaded air from a browser and it said that air was successfully installed. When I reattempted to install the cd, it gave the same failure message about "Problem installing Adobe Air". I tried uninstalling Adobe Air and reinstalling and I still get the same problem. I have a mac OS x version 10.5.8. The version of air that I downloaded is 2.5.1 for MacOS.
The script gives the following error: "AppleScript Error. Finder got an error: A privilege violation occurred."
Script editor displays in the event log:
tell application "Finder"
do shell script "test -d /Applications/Adobe || mv /Applications/Adobe /Applications/Adobe-Backup > /dev/null 2>&1 &" with administrator privileges
"Finder got an error: A privilege violation occurred."
The installation script did not prompt for my administer password, so perhaps that could be the problem?
I am unable to rename or delete a file called /Applications/Adobe, because no such file exists. This is a folder on my machine containing Acrobat.
$ ls /Applications/Adobe*
/Applications/Adobe:
Acrobat.com.app Flash Player
/Applications/Adobe Reader 9:
Adobe Reader.app Icon? ReadMe.html
$ ls /Applications/Utilities/Adobe*
/Applications/Utilities/Adobe AIR Application Installer.app:
Contents
/Applications/Utilities/Adobe AIR Uninstaller.app:
Contents
/Applications/Utilities/Adobe Utilities.localized:
Adobe Updater6
I'm not sure why, but when I open the Console application, it busy waits and won't let me see any logs, so instead here is some relevant lines from my /var/log/system.log. Since it looks like my system cleans up this file every morning, I did a fresh uninstall of Adobe Air and reinstalled it just now:
Dec 15 11:34:42 /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer[18202]: Runtime Installer begin with version 2.5.1.17750 on Mac OS 10.5.8 x86
Dec 15 11:34:42 /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer[18202]: Commandline is: -psn_0_1560957
Dec 15 11:34:42 /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer[18202]: Installed runtime (2.5.1.17750) located at /Library/Frameworks/Adobe AIR.framework
Dec 15 11:34:45 /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer[18202]: Relaunching with elevation
Dec 15 11:34:45 /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer[18202]: Launching subprocess with commandline /Applications/Utilities/Adobe AIR Uninstaller.app -eu
Dec 15 11:34:51 authexec[18205]: executing /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer
Dec 15 11:34:52 /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer[18205]: Runtime Installer begin with version 2.5.1.17750 on Mac OS 10.5.8 x86
Dec 15 11:34:52 /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer[18205]: Commandline is: -eu
Dec 15 11:34:52 /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer[18205]: Installed runtime (2.5.1.17750) located at /Library/Frameworks/Adobe AIR.framework
Dec 15 11:34:52 /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer[18205]: Starting runtime uninstall. Uninstalling runtime version 2.5.1.17750
Dec 15 11:35:04 /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer[18205]: Runtime Installer end with exit code 0
Dec 15 11:35:04 /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer[18202]: Elevated install completed
Dec 15 11:35:04 /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer[18202]: Runtime Installer end with exit code 0
Dec 15 11:36:04 /Volumes/Adobe AIR 1/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[18215]: Runtime Installer begin with version 2.5.1.17750 on Mac OS 10.5.8 x86
Dec 15 11:36:05 /Volumes/Adobe AIR 1/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[18215]: Commandline is: -psn_0_1581442
Dec 15 11:36:05 /Volumes/Adobe AIR 1/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[18215]: No installed runtime detected
Dec 15 11:36:08 /Volumes/Adobe AIR 1/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[18215]: Relaunching with elevation
Dec 15 11:36:08 /Volumes/Adobe AIR 1/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[18215]: Launching subprocess with commandline /Volumes/Adobe AIR 1/Adobe AIR Installer.app -ei
Dec 15 11:36:14 authexec[18218]: executing /Volumes/Adobe AIR 1/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer
Dec 15 11:36:15 /Volumes/Adobe AIR 1/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[18218]: Runtime Installer begin with version 2.5.1.17750 on Mac OS 10.5.8 x86
Dec 15 11:36:15 /Volumes/Adobe AIR 1/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[18218]: Commandline is: -ei
Dec 15 11:36:15 /Volumes/Adobe AIR 1/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[18218]: No installed runtime detected
Dec 15 11:36:15 /Volumes/Adobe AIR 1/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[18218]: Starting silent runtime install. Installing runtime version 2.5.1.17750
Dec 15 11:36:58 /Volumes/Adobe AIR 1/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[18218]: Registering /Applications/Utilities/Adobe AIR Application Installer.app/Contents/Info.plist
Dec 15 11:36:58 /Volumes/Adobe AIR 1/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[18218]: Launching subprocess with commandline /usr/sbin/chown -hfRP root:wheel "/Library/Frameworks/Adobe AIR.framework
Dec 15 11:36:58 /Volumes/Adobe AIR 1/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[18218]: Subprocess chown succeeded
Dec 15 11:36:58 /Volumes/Adobe AIR 1/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[18218]: Launching subprocess with commandline /usr/sbin/chown -hfRP root:wheel "/Applications/Utilities/Adobe AIR Appli
cation Installer.app"
Dec 15 11:36:58 /Volumes/Adobe AIR 1/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[18218]: Subprocess chown succeeded
Dec 15 11:36:58 /Volumes/Adobe AIR 1/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[18218]: Launching subprocess with commandline /usr/sbin/chown -hfRP root:wheel "/Applications/Utilities/Adobe AIR Unins
taller.app"
Dec 15 11:36:58 /Volumes/Adobe AIR 1/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[18218]: Subprocess chown succeeded
Dec 15 11:36:59 /Volumes/Adobe AIR 1/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[18218]: Runtime Installer end with exit code 0
Dec 15 11:36:59 /Volumes/Adobe AIR 1/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[18215]: Elevated install completed
Dec 15 11:37:43 /Volumes/Adobe AIR 1/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[18215]: Launching subprocess with commandline /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR -
I'm having problems installing Adobe AIR. The installer launches two processes but nothing happens after that. I'm using a windows 7 pc.
Here is the install log I found:
[2010-09-16:16:41:49] Performing runtime update
[2010-09-16:16:41:49] UI SWF load is complete
[2010-09-16:16:41:50] UI initialized
[2010-09-16:16:41:50] starting user confirmation
[2010-09-16:16:41:50] Version of this installer: 2.0.3.13070
[2010-09-16:16:41:50] Installed version: 1.5.2.8870
[2010-09-16:16:41:50] Installation type: patchNewer
[2010-09-16:16:41:53] starting elevated install
[2010-09-16:16:41:54] performing an elevated runtime install
[2010-09-16:16:41:54] UI SWF load is complete
[2010-09-16:16:41:54] starting install
[2010-09-16:16:41:54] subinstaller: starting install
[2010-09-16:16:41:54] Scheduling runtime installation operations
[2010-09-16:16:41:54] subinstaller: Scheduling runtime installation operations
[2010-09-16:16:41:54] Active AIR product GUID is {A2BCA9F1-566C-4805-97D1-7FDC93386723}
[2010-09-16:16:41:54] subinstaller: Active AIR product GUID is {A2BCA9F1-566C-4805-97D1-7FDC93386723}
[2010-09-16:16:41:54] Scheduling an MSI install operation
[2010-09-16:16:41:54] subinstaller: Scheduling an MSI install operation
[2010-09-16:16:41:54] Beginning runtime installation
[2010-09-16:16:41:54] subinstaller: Beginning runtime installation
[2010-09-16:16:41:54] Beginning install
[2010-09-16:16:41:54] subinstaller: Beginning install
[2010-09-16:16:41:54] Installing c:\users\risto\appdata\local\temp\aird75b.tmp\setup.msi
[2010-09-16:16:41:54] subinstaller: Installing c:\users\risto\appdata\local\temp\aird75b.tmp\setup.msi
[2010-09-16:16:41:55] Copying C:\Users\Default\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe to C:\Users\Risto\AppData\Local\Temp\flaF4BA.tmp\temp
[2010-09-16:16:41:55] subinstaller: Copying C:\Users\Default\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe to C:\Users\Risto\AppData\Local\Temp\flaF4BA.tmp\temp
[2010-09-16:16:41:55] Deleting C:\Users\Default\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
[2010-09-16:16:41:55] subinstaller: Deleting C:\Users\Default\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
[2010-09-16:16:41:55] Copying C:\Users\Risto\appdata\local\temp\aird75b.tmp\Adobe AIR\Versions\1.0\Resources\airappinstaller.exe to C:\Users\Default\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
[2010-09-16:16:41:55] subinstaller: Copying C:\Users\Risto\appdata\local\temp\aird75b.tmp\Adobe AIR\Versions\1.0\Resources\airappinstaller.exe to C:\Users\Default\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
[2010-09-16:16:41:55] Copying C:\Users\Default\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s to C:\Users\Risto\AppData\Local\Temp\flaF4DA.tmp\temp
[2010-09-16:16:41:55] subinstaller: Copying C:\Users\Default\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s to C:\Users\Risto\AppData\Local\Temp\flaF4DA.tmp\temp
[2010-09-16:16:41:55] Deleting C:\Users\Default\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
[2010-09-16:16:41:55] subinstaller: Deleting C:\Users\Default\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
[2010-09-16:16:41:55] Copying C:\Users\Risto\appdata\local\temp\aird75b.tmp\Adobe AIR\Versions\1.0\Resources\digest.s to C:\Users\Default\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
[2010-09-16:16:41:55] subinstaller: Copying C:\Users\Risto\appdata\local\temp\aird75b.tmp\Adobe AIR\Versions\1.0\Resources\digest.s to C:\Users\Default\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
[2010-09-16:16:41:55] Execution complete; beginning commit phase
[2010-09-16:16:41:55] subinstaller: Execution complete; beginning commit phase
[2010-09-16:16:41:55] Deleting C:\Users\Risto\AppData\Local\Temp\flaF4BA.tmp\temp
[2010-09-16:16:41:55] subinstaller: Deleting C:\Users\Risto\AppData\Local\Temp\flaF4BA.tmp\temp
[2010-09-16:16:41:55] Deleting C:\Users\Risto\AppData\Local\Temp\flaF4DA.tmp\temp
[2010-09-16:16:41:55] subinstaller: Deleting C:\Users\Risto\AppData\Local\Temp\flaF4DA.tmp\temp
[2010-09-16:16:41:55] Commit complete
[2010-09-16:16:41:55] subinstaller: Commit complete
[2010-09-16:16:41:55] install complete
[2010-09-16:16:41:55] subinstaller: install complete
[2010-09-16:16:41:55] begin quitting
[2010-09-16:16:41:55] subinstaller: begin quitting
[2010-09-16:16:41:55] Elevated install completed
[2010-09-16:16:41:57] begin quitting
[2010-09-16:16:44:19] UI SWF load is complete
[2010-09-16:16:44:20] UI initialized
[2010-09-16:16:44:20] Pingback request completed with HTTP status 200
[2010-09-16:16:44:20] Begin background update check
[2010-09-16:16:44:20] Starting download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.0.3.13070/update
[2010-09-16:16:44:21] Background update not available
[2010-09-16:16:44:21] begin quitting
[2010-09-16:16:45:16] UI SWF load is complete
[2010-09-16:16:45:17] UI initialized
[2010-09-16:16:45:17] Pingback request completed with HTTP status 200
[2010-09-16:16:45:17] Begin background update check
[2010-09-16:16:45:17] Starting download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.0.3.13070/update
[2010-09-16:16:45:18] Background update not available
[2010-09-16:16:45:18] begin quitting
[2010-09-16:16:45:40] UI SWF load is complete
[2010-09-16:16:45:41] UI initialized
[2010-09-16:16:45:41] Pingback request completed with HTTP status 200
[2010-09-16:16:45:41] Begin background update check
[2010-09-16:16:45:41] Starting download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.0.3.13070/update
[2010-09-16:16:45:41] Background update not available
[2010-09-16:16:45:41] begin quitting
[2010-09-16:20:26:41] UI SWF load is complete
[2010-09-16:20:26:41] UI initialized
[2010-09-16:20:26:42] Pingback request completed with HTTP status 200
[2010-09-16:20:26:42] Begin background update check
[2010-09-16:20:26:42] Starting download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.0.3.13070/update
[2010-09-16:20:26:43] Background update not available
[2010-09-16:20:26:44] begin quitting
[2010-12-05:19:15:11] Runtime Installer begin with version 2.5.1.17730 on Windows 7 x86
[2010-12-05:19:15:12] Commandline is: -silent
[2010-12-05:19:15:12] Installed runtime (2.0.3.13070) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2010-12-05:19:15:12] Starting silent runtime update. Updating runtime from version 2.0.3.13070 to version 2.5.1.17730
[2010-12-05:19:15:12] Installing msi at c:\users\risto\appdata\local\temp\air65bb.tmp\setup.msi with guid {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}
[2010-12-05:19:15:14] Runtime Installer end with exit code 0
[2010-12-05:19:15:16] Runtime Installer begin with version 2.5.1.17730 on Windows 7 x86
[2010-12-05:19:15:16] Commandline is: -silent -location "C:\Program Files (x86)\Voddler" "C:\Program Files (x86)\Voddler\VoddlerPlayer.air"
[2010-12-05:19:15:16] Installed runtime (2.5.1.17730) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2010-12-05:19:15:16] Invoking Application Installer for combined install
[2010-12-05:19:15:16] Launching subprocess with commandline C:\Users\Risto\AppData\Local\Temp\AIR78BE.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\Users\Risto\AppData\Local\Temp\AIR78BE.tmp -silent -withRuntime -url -location "C:\Program Files (x86)\Voddler" file:///C:/Program%20Files%20(x86)/Voddler/VoddlerPlayer.air
[2010-12-05:19:15:17] Application Installer begin with version 2.5.1.17730 on Windows 7 x86
[2010-12-05:19:15:17] Commandline is: -runtime C:\Users\Risto\AppData\Local\Temp\AIR78BE.tmp -silent -withRuntime -url -location "C:\Program Files (x86)\Voddler" file:///C:/Program%20Files%20(x86)/Voddler/VoddlerPlayer.air
[2010-12-05:19:15:17] Installed runtime (2.5.1.17730) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2010-12-05:19:15:17] Unpackaging file:///C:/Program%20Files%20(x86)/Voddler/VoddlerPlayer.air to C:\Users\Risto\AppData\Local\Temp\fla83C6.tmp
[2010-12-05:19:15:18] Application signature verified
[2010-12-05:19:15:18] Unpackaging/validation complete
[2010-12-05:19:15:18] No app located for appID 'VoddlerPlayer' and pubID '22AA32E1C519F8FB77514A36DC6C2AE2C623240F.1'
[2010-12-05:19:15:18] Converting unpackaged application to a native installation package in C:\Users\Risto\AppData\Local\Temp\fla878E.tmp
[2010-12-05:19:15:18] Native installation package creation succeeded
[2010-12-05:19:15:18] Starting silent app installation to C:\Program Files (x86)\Voddler. Installing app VoddlerPlayer.22AA32E1C519F8FB77514A36DC6C2AE2C623240F.1 version 3.1 using the source file at file:///C:/Program%20Files%20(x86)/Voddler/VoddlerPlayer.air
[2010-12-05:19:15:18] Installing msi at C:\Users\Risto\AppData\Local\Temp\fla878E.tmp\setup.msi with guid {F2D36F4C-F63E-9EB1-758A-CB33FC50E650}
[2010-12-05:19:15:19] Application Installer end with exit code 0
[2010-12-05:19:15:20] Subprocess app installer succeeded
[2010-12-05:19:15:20] Runtime Installer end with exit code 0
[2010-12-05:19:16:35] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2010-12-05:19:16:35] Runtime Installer begin with version 2.5.1.17730 on Windows 7 x86
[2010-12-05:19:16:35] Commandline is: -updatecheck
[2010-12-05:19:16:35] Installed runtime (2.5.1.17730) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2010-12-05:19:16:35] Performing pingback request
[2010-12-05:19:16:37] Pingback request completed with HTTP status 200
[2010-12-05:19:16:37] Starting runtime background update check
[2010-12-05:19:16:37] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.5.1.17730/update
[2010-12-05:19:16:37] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.5.1.17730/update to C:\Users\Risto\AppData\Roaming\Adobe\AIR\Updater\Background
[2010-12-05:19:16:37] Runtime update not available
[2010-12-05:19:16:37] Unpackaging cancelled
[2010-12-05:19:16:37] Runtime Installer end with exit code 0
[2010-12-15:00:25:09] Runtime Installer begin with version 2.5.1.17730 on Windows 7 x86
[2010-12-15:00:25:09] Commandline is: -uninstall
[2010-12-15:00:25:09] Installed runtime (2.5.1.17730) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2010-12-15:00:25:09] Starting runtime uninstall. Uninstalling runtime version 2.5.1.17730
[2010-12-15:00:25:09] Uninstalling product with GUID {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}
[2010-12-15:00:25:11] Runtime Installer end with exit code 0
[2010-12-15:00:25:14] Runtime Installer begin with version 2.5.1.17730 on Windows 7 x86
[2010-12-15:00:25:14] Commandline is: -silent
[2010-12-15:00:25:14] No installed runtime detected
[2010-12-15:00:25:14] Starting silent runtime install. Installing runtime version 2.5.1.17730
[2010-12-15:00:25:14] Installing msi at c:\users\risto\appdata\local\temp\air9ed9.tmp\setup.msi with guid {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}
[2010-12-15:00:25:21] Runtime Installer end with exit code 0
[2011-11-10:15:14:19] Runtime Installer begin with version 3.0.0.4080 on Windows 7 x86
[2011-11-10:15:14:19] Commandline is:
[2011-11-10:15:14:19] Installed runtime (2.5.1.17730) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2011-11-10:15:14:22] Runtime Installer begin with version 3.0.0.4080 on Windows 7 x86
[2011-11-10:15:14:22] Commandline is:
[2011-11-10:15:14:22] Installed runtime (2.5.1.17730) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2011-11-10:15:14:26] Runtime Installer end with exit code 6
[2011-11-10:15:15:04] Runtime Installer end with exit code 6
[2011-11-10:15:15:12] Runtime Installer begin with version 3.0.0.4080 on Windows 7 x86
[2011-11-10:15:15:12] Commandline is:
[2011-11-10:15:15:12] Installed runtime (2.5.1.17730) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2011-11-10:15:19:27] Runtime Installer end with exit code 6
[2011-11-23:00:30:16] Runtime Installer begin with version 2.5.1.17730 on Windows 7 x86
[2011-11-23:00:30:16] Commandline is: -arp:uninstall
[2011-11-23:00:30:16] Installed runtime (2.5.1.17730) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2011-11-23:00:30:18] Relaunching with elevation
[2011-11-23:00:30:18] Launching subprocess with commandline c:\program files (x86)\common files\adobe air\versions\1.0\resources\adobe air updater.exe -eu
[2011-11-23:00:30:18] Runtime Installer begin with version 2.5.1.17730 on Windows 7 x86
[2011-11-23:00:30:18] Commandline is: -stdio \\.\pipe\AIR_3356_0 -eu
[2011-11-23:00:30:18] Installed runtime (2.5.1.17730) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2011-11-23:00:30:18] Starting runtime uninstall. Uninstalling runtime version 2.5.1.17730
[2011-11-23:00:30:19] Uninstalling product with GUID {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}
[2011-11-23:00:30:21] Runtime Installer end with exit code 0
[2011-11-23:00:30:21] Elevated install completed
[2011-11-23:00:30:21] Runtime Installer end with exit code 0
[2011-11-23:00:35:41] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
[2011-11-23:00:35:41] Commandline is:
[2011-11-23:00:35:41] No installed runtime detected
[2011-11-23:00:35:57] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
[2011-11-23:00:35:57] Commandline is:
[2011-11-23:00:35:57] No installed runtime detected
[2011-11-23:00:36:15] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
[2011-11-23:00:36:15] Commandline is:
[2011-11-23:00:36:15] No installed runtime detected
[2011-11-23:00:36:58] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
[2011-11-23:00:36:58] Commandline is:
[2011-11-23:00:36:58] No installed runtime detected
[2011-11-23:00:36:59] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
[2011-11-23:00:36:59] Commandline is:
[2011-11-23:00:36:59] No installed runtime detected
[2011-11-24:20:54:19] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
[2011-11-24:20:54:20] Commandline is:
[2011-11-24:20:54:20] No installed runtime detected
[2011-11-24:20:55:19] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
[2011-11-24:20:55:19] Commandline is:
[2011-11-24:20:55:19] No installed runtime detected
[2011-11-24:20:56:08] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
[2011-11-24:20:56:08] Commandline is:
[2011-11-24:20:56:08] No installed runtime detected
[2011-11-24:20:56:10] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
[2011-11-24:20:56:10] Commandline is:
[2011-11-24:20:56:10] No installed runtime detected
[2011-11-24:20:56:23] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
[2011-11-24:20:56:23] Commandline is:
[2011-11-24:20:56:23] No installed runtime detected
[2011-11-24:20:56:24] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
[2011-11-24:20:56:24] Commandline is:
[2011-11-24:20:56:24] No installed runtime detected
[2011-11-24:21:10:50] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2011-11-24:21:10:50] Commandline is:
[2011-11-24:21:10:50] No installed runtime detected
[2011-11-24:23:15:27] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
[2011-11-24:23:15:27] Commandline is:
[2011-11-24:23:15:27] No installed runtime detected
[2011-12-09:21:24:09] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
[2011-12-09:21:24:10] Commandline is:
[2011-12-09:21:24:10] No installed runtime detected
[2011-12-09:21:24:16] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
[2011-12-09:21:24:16] Commandline is:
[2011-12-09:21:24:16] No installed runtime detected
[2011-12-09:21:24:26] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
[2011-12-09:21:24:26] Commandline is:
[2011-12-09:21:24:26] No installed runtime detected
[2011-12-09:21:26:03] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
[2011-12-09:21:26:03] Commandline is:
[2011-12-09:21:26:03] No installed runtime detected
[2011-12-09:21:26:53] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2011-12-09:21:26:53] Commandline is:
[2011-12-09:21:26:53] No installed runtime detected
[2011-12-09:21:27:32] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2011-12-09:21:27:32] Commandline is:
[2011-12-09:21:27:32] No installed runtime detected
[2011-12-09:21:28:19] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2011-12-09:21:28:19] Commandline is:
[2011-12-09:21:28:19] No installed runtime detected
[2011-12-09:21:33:58] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2011-12-09:21:33:58] Commandline is:
[2011-12-09:21:33:58] No installed runtime detected
[2011-12-09:21:57:26] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2011-12-09:21:57:26] Commandline is:
[2011-12-09:21:57:26] No installed runtime detected
[2012-08-10:15:53:50] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86
[2012-08-10:15:53:50] Commandline is:
[2012-08-10:15:53:50] No installed runtime detected
[2012-08-10:15:53:58] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86
[2012-08-10:15:53:58] Commandline is:
[2012-08-10:15:53:58] No installed runtime detected
[2012-08-10:15:56:45] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86
[2012-08-10:15:56:45] Commandline is:
[2012-08-10:15:56:45] No installed runtime detected
[2012-08-10:15:58:04] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86
[2012-08-10:15:58:04] Commandline is:
[2012-08-10:15:58:04] No installed runtime detected
[2012-08-10:15:58:07] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86
[2012-08-10:15:58:07] Commandline is:
[2012-08-10:15:58:07] No installed runtime detected
[2012-08-10:16:00:57] Runtime Installer begin with version 3.3.0.3670 on Windows 7 x86
[2012-08-10:16:00:57] Commandline is:
[2012-08-10:16:00:57] No installed runtime detected
[2012-08-10:16:01:03] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86
[2012-08-10:16:01:03] Commandline is:
[2012-08-10:16:01:03] No installed runtime detected
[2012-08-10:16:01:54] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86
[2012-08-10:16:01:54] Commandline is:
[2012-08-10:16:01:54] No installed runtime detected
[2012-08-10:16:10:15] Runtime Installer begin with version 3.3.0.3670 on Windows 7 x86
[2012-08-10:16:10:15] Commandline is:
[2012-08-10:16:10:15] No installed runtime detected
[2012-08-10:16:10:43] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86
[2012-08-10:16:10:43] Commandline is:
[2012-08-10:16:10:43] No installed runtime detected
[2012-08-10:16:14:35] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86
[2012-08-10:16:14:35] Commandline is:
[2012-08-10:16:14:35] No installed runtime detected
[2012-08-10:16:21:35] Runtime Installer begin with version 3.3.0.3670 on Windows 7 x86
[2012-08-10:16:21:35] Commandline is:
[2012-08-10:16:21:35] No installed runtime detected
[2012-08-10:16:22:54] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86
[2012-08-10:16:22:54] Commandline is:
[2012-08-10:16:22:54] No installed runtime detected
[2012-08-10:16:25:56] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86
[2012-08-10:16:25:56] Commandline is:
[2012-08-10:16:25:56] No installed runtime detected
[2012-08-10:16:31:00] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86
[2012-08-10:16:31:00] Commandline is:
[2012-08-10:16:31:00] No installed runtime detected
[2012-08-10:16:32:44] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86
[2012-08-10:16:32:44] Commandline is:
[2012-08-10:16:32:44] No installed runtime detected
[2012-08-10:16:33:12] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86
[2012-08-10:16:33:12] Commandline is:
[2012-08-10:16:33:12] No installed runtime detected
[2012-08-10:16:35:26] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86
[2012-08-10:16:35:26] Commandline is:
[2012-08-10:16:35:26] No installed runtime detected
[2012-08-10:16:39:01] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86
[2012-08-10:16:39:01] Commandline is:
[2012-08-10:16:39:01] No installed runtime detected
[2012-08-10:16:41:51] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86
[2012-08-10:16:41:51] Commandline is:
[2012-08-10:16:41:51] No installed runtime detected
[2012-08-10:16:51:25] Runtime Installer begin with version 3.3.0.3670 on Windows 7 x86
[2012-08-10:16:51:25] Commandline is:
[2012-08-10:16:51:25] No installed runtime detected
[2012-08-10:17:19:42] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86
[2012-08-10:17:19:42] Commandline is:
[2012-08-10:17:19:42] No installed runtime detected
Any help would be appreciated.If i double-click on the Adobe Air download, it's opening up to reveal the Adobe Air. When I open it, after prompting me if i want to open the downloaded program and when I click on the open button, it's saying "This application needs requires a version of Adobe Air which cannot be found." i also tried dragging the icon into the aplications folder. it's not working as yet.
-
im having a problem installing adobe air its telling me i may not have admin rights even though i do can anyone help me?
If you are mac, read
-next link says After Effects, but check YOUR permissions !!!
-http://blogs.adobe.com/aftereffects/2014/06/permissions-mac-os-start-adobe-applications.ht ml -
im having a problem installing adobe air its telling me i may not have admin rights even though i do can anyone help me?
im using windows 7
the error is
"an error has occurred while installing adobe air. installation may not be allowed by your administrator please contact your administrator" -
Problems installing Adobe Air & Adobe Reader X
Have downloaded and tried to install both apps to no avail, i keep getting error messages on both installs.
I have tried installing the windows install cleanup tool and cant find any adobe programs listed....
Adobe Reader X tries to install in ADMIN mode then near end i get the following message: Error 1402: could not open key: UNKNOWN\components\C37BC6 and a lot more numbers n letters, contact support
AIR 2.6 says : Sorry an error has occured
An error occured while installing Adobe AIR. Installation may not be allowed by your administartor. Please contact them.
I have only 1 account on my PC running w7 and im not sure what to do next to get them to install
Please haelp anyone
Thanks Ste[2011-05-17:19:33:54] Runtime Installer begin with version 2.6.0.19140 on Windows Vista x86
[2011-05-17:19:33:54] Commandline is:
[2011-05-17:19:33:54] No installed runtime detected
[2011-05-17:19:33:57] Relaunching with elevation
[2011-05-17:19:33:57] Launching subprocess with commandline c:\users\stephen\appdata\local\temp\air7d5a.tmp\adobe air installer.exe -ei
[2011-05-17:19:33:58] Runtime Installer begin with version 2.6.0.19140 on Windows Vista x86
[2011-05-17:19:33:58] Commandline is: -stdio \\.\pipe\AIR_4680_0 -ei
[2011-05-17:19:33:58] No installed runtime detected
[2011-05-17:19:33:58] Starting silent runtime install. Installing runtime version 2.6.0.19140
[2011-05-17:19:33:58] Installing msi at c:\users\stephen\appdata\local\temp\air7d5a.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
[2011-05-17:19:33:59] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-05-17:19:33:59] Rolling back install of c:\users\stephen\appdata\local\temp\air7d5a.tmp\setup.msi
[2011-05-17:19:33:59] Rollback complete
[2011-05-17:19:33:59] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-05-17:19:33:59] Runtime Installer end with exit code 7
[2011-05-17:19:34:00] Runtime Installer end with exit code 7 -
I'm running Windows 7 on a laptop. I have downloaded Adobe Air version 13.0.0.83 successfully. When I click on the Setup.exe file the program will start the install process, but it will immediately shutdown with an error message. I have tried this at least 6 times and get the same result. What are the likely issues?
Hi, May I know where do you get your Adobe Air ?
-
Problem installing Adobe Air for League of Legend
I keep on getting the error "This application requires a version of Adobe Air which cannot be found....." So i tried downloading from adobe but when i try to install it I get the same message this is driving me craz help pls
Could you try manually updating to AIR 3.3 from http://get.adobe.com/air ?
-
Nothing happens when I try to install adobe air
I'm having problems installing Adobe AIR. The installer launches two processes but nothing happens after that. I'm using a windows 7 pc.
Here is the install log I found:
[2010-09-16:16:41:49] Performing runtime update
[2010-09-16:16:41:49] UI SWF load is complete
[2010-09-16:16:41:50] UI initialized
[2010-09-16:16:41:50] starting user confirmation
[2010-09-16:16:41:50] Version of this installer: 2.0.3.13070
[2010-09-16:16:41:50] Installed version: 1.5.2.8870
[2010-09-16:16:41:50] Installation type: patchNewer
[2010-09-16:16:41:53] starting elevated install
[2010-09-16:16:41:54] performing an elevated runtime install
[2010-09-16:16:41:54] UI SWF load is complete
[2010-09-16:16:41:54] starting install
[2010-09-16:16:41:54] subinstaller: starting install
[2010-09-16:16:41:54] Scheduling runtime installation operations
[2010-09-16:16:41:54] subinstaller: Scheduling runtime installation operations
[2010-09-16:16:41:54] Active AIR product GUID is {A2BCA9F1-566C-4805-97D1-7FDC93386723}
[2010-09-16:16:41:54] subinstaller: Active AIR product GUID is {A2BCA9F1-566C-4805-97D1-7FDC93386723}
[2010-09-16:16:41:54] Scheduling an MSI install operation
[2010-09-16:16:41:54] subinstaller: Scheduling an MSI install operation
[2010-09-16:16:41:54] Beginning runtime installation
[2010-09-16:16:41:54] subinstaller: Beginning runtime installation
[2010-09-16:16:41:54] Beginning install
[2010-09-16:16:41:54] subinstaller: Beginning install
[2010-09-16:16:41:54] Installing c:\users\risto\appdata\local\temp\aird75b.tmp\setup.msi
[2010-09-16:16:41:54] subinstaller: Installing c:\users\risto\appdata\local\temp\aird75b.tmp\setup.msi
[2010-09-16:16:41:55] Copying C:\Users\Default\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe to C:\Users\Risto\AppData\Local\Temp\flaF4BA.tmp\temp
[2010-09-16:16:41:55] subinstaller: Copying C:\Users\Default\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe to C:\Users\Risto\AppData\Local\Temp\flaF4BA.tmp\temp
[2010-09-16:16:41:55] Deleting C:\Users\Default\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
[2010-09-16:16:41:55] subinstaller: Deleting C:\Users\Default\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
[2010-09-16:16:41:55] Copying C:\Users\Risto\appdata\local\temp\aird75b.tmp\Adobe AIR\Versions\1.0\Resources\airappinstaller.exe to C:\Users\Default\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
[2010-09-16:16:41:55] subinstaller: Copying C:\Users\Risto\appdata\local\temp\aird75b.tmp\Adobe AIR\Versions\1.0\Resources\airappinstaller.exe to C:\Users\Default\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
[2010-09-16:16:41:55] Copying C:\Users\Default\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s to C:\Users\Risto\AppData\Local\Temp\flaF4DA.tmp\temp
[2010-09-16:16:41:55] subinstaller: Copying C:\Users\Default\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s to C:\Users\Risto\AppData\Local\Temp\flaF4DA.tmp\temp
[2010-09-16:16:41:55] Deleting C:\Users\Default\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
[2010-09-16:16:41:55] subinstaller: Deleting C:\Users\Default\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
[2010-09-16:16:41:55] Copying C:\Users\Risto\appdata\local\temp\aird75b.tmp\Adobe AIR\Versions\1.0\Resources\digest.s to C:\Users\Default\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
[2010-09-16:16:41:55] subinstaller: Copying C:\Users\Risto\appdata\local\temp\aird75b.tmp\Adobe AIR\Versions\1.0\Resources\digest.s to C:\Users\Default\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
[2010-09-16:16:41:55] Execution complete; beginning commit phase
[2010-09-16:16:41:55] subinstaller: Execution complete; beginning commit phase
[2010-09-16:16:41:55] Deleting C:\Users\Risto\AppData\Local\Temp\flaF4BA.tmp\temp
[2010-09-16:16:41:55] subinstaller: Deleting C:\Users\Risto\AppData\Local\Temp\flaF4BA.tmp\temp
[2010-09-16:16:41:55] Deleting C:\Users\Risto\AppData\Local\Temp\flaF4DA.tmp\temp
[2010-09-16:16:41:55] subinstaller: Deleting C:\Users\Risto\AppData\Local\Temp\flaF4DA.tmp\temp
[2010-09-16:16:41:55] Commit complete
[2010-09-16:16:41:55] subinstaller: Commit complete
[2010-09-16:16:41:55] install complete
[2010-09-16:16:41:55] subinstaller: install complete
[2010-09-16:16:41:55] begin quitting
[2010-09-16:16:41:55] subinstaller: begin quitting
[2010-09-16:16:41:55] Elevated install completed
[2010-09-16:16:41:57] begin quitting
[2010-09-16:16:44:19] UI SWF load is complete
[2010-09-16:16:44:20] UI initialized
[2010-09-16:16:44:20] Pingback request completed with HTTP status 200
[2010-09-16:16:44:20] Begin background update check
[2010-09-16:16:44:20] Starting download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.0.3. 13070/update
[2010-09-16:16:44:21] Background update not available
[2010-09-16:16:44:21] begin quitting
[2010-09-16:16:45:16] UI SWF load is complete
[2010-09-16:16:45:17] UI initialized
[2010-09-16:16:45:17] Pingback request completed with HTTP status 200
[2010-09-16:16:45:17] Begin background update check
[2010-09-16:16:45:17] Starting download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.0.3. 13070/update
[2010-09-16:16:45:18] Background update not available
[2010-09-16:16:45:18] begin quitting
[2010-09-16:16:45:40] UI SWF load is complete
[2010-09-16:16:45:41] UI initialized
[2010-09-16:16:45:41] Pingback request completed with HTTP status 200
[2010-09-16:16:45:41] Begin background update check
[2010-09-16:16:45:41] Starting download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.0.3. 13070/update
[2010-09-16:16:45:41] Background update not available
[2010-09-16:16:45:41] begin quitting
[2010-09-16:20:26:41] UI SWF load is complete
[2010-09-16:20:26:41] UI initialized
[2010-09-16:20:26:42] Pingback request completed with HTTP status 200
[2010-09-16:20:26:42] Begin background update check
[2010-09-16:20:26:42] Starting download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.0.3. 13070/update
[2010-09-16:20:26:43] Background update not available
[2010-09-16:20:26:44] begin quitting
[2010-12-05:19:15:11] Runtime Installer begin with version 2.5.1.17730 on Windows 7 x86
[2010-12-05:19:15:12] Commandline is: -silent
[2010-12-05:19:15:12] Installed runtime (2.0.3.13070) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2010-12-05:19:15:12] Starting silent runtime update. Updating runtime from version 2.0.3.13070 to version 2.5.1.17730
[2010-12-05:19:15:12] Installing msi at c:\users\risto\appdata\local\temp\air65bb.tmp\setup.msi with guid {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}
[2010-12-05:19:15:14] Runtime Installer end with exit code 0
[2010-12-05:19:15:16] Runtime Installer begin with version 2.5.1.17730 on Windows 7 x86
[2010-12-05:19:15:16] Commandline is: -silent -location "C:\Program Files (x86)\Voddler" "C:\Program Files (x86)\Voddler\VoddlerPlayer.air"
[2010-12-05:19:15:16] Installed runtime (2.5.1.17730) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2010-12-05:19:15:16] Invoking Application Installer for combined install
[2010-12-05:19:15:16] Launching subprocess with commandline C:\Users\Risto\AppData\Local\Temp\AIR78BE.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\Users\Risto\AppData\Local\Temp\AIR78BE.tmp -silent -withRuntime -url -location "C:\Program Files (x86)\Voddler" file:///C:/Program%20Files%20(x86)/Voddler/VoddlerPlayer.air
[2010-12-05:19:15:17] Application Installer begin with version 2.5.1.17730 on Windows 7 x86
[2010-12-05:19:15:17] Commandline is: -runtime C:\Users\Risto\AppData\Local\Temp\AIR78BE.tmp -silent -withRuntime -url -location "C:\Program Files (x86)\Voddler" file:///C:/Program%20Files%20(x86)/Voddler/VoddlerPlayer.air
[2010-12-05:19:15:17] Installed runtime (2.5.1.17730) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2010-12-05:19:15:17] Unpackaging file:///C:/Program%20Files%20(x86)/Voddler/VoddlerPlayer.air to C:\Users\Risto\AppData\Local\Temp\fla83C6.tmp
[2010-12-05:19:15:18] Application signature verified
[2010-12-05:19:15:18] Unpackaging/validation complete
[2010-12-05:19:15:18] No app located for appID 'VoddlerPlayer' and pubID '22AA32E1C519F8FB77514A36DC6C2AE2C623240F.1'
[2010-12-05:19:15:18] Converting unpackaged application to a native installation package in C:\Users\Risto\AppData\Local\Temp\fla878E.tmp
[2010-12-05:19:15:18] Native installation package creation succeeded
[2010-12-05:19:15:18] Starting silent app installation to C:\Program Files (x86)\Voddler. Installing app VoddlerPlayer.22AA32E1C519F8FB77514A36DC6C2AE2C623240F.1 version 3.1 using the source file at file:///C:/Program%20Files%20(x86)/Voddler/VoddlerPlayer.air
[2010-12-05:19:15:18] Installing msi at C:\Users\Risto\AppData\Local\Temp\fla878E.tmp\setup.msi with guid {F2D36F4C-F63E-9EB1-758A-CB33FC50E650}
[2010-12-05:19:15:19] Application Installer end with exit code 0
[2010-12-05:19:15:20] Subprocess app installer succeeded
[2010-12-05:19:15:20] Runtime Installer end with exit code 0
[2010-12-05:19:16:35] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2010-12-05:19:16:35] Runtime Installer begin with version 2.5.1.17730 on Windows 7 x86
[2010-12-05:19:16:35] Commandline is: -updatecheck
[2010-12-05:19:16:35] Installed runtime (2.5.1.17730) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2010-12-05:19:16:35] Performing pingback request
[2010-12-05:19:16:37] Pingback request completed with HTTP status 200
[2010-12-05:19:16:37] Starting runtime background update check
[2010-12-05:19:16:37] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.5.1. 17730/update
[2010-12-05:19:16:37] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.5.1. 17730/update to C:\Users\Risto\AppData\Roaming\Adobe\AIR\Updater\Background
[2010-12-05:19:16:37] Runtime update not available
[2010-12-05:19:16:37] Unpackaging cancelled
[2010-12-05:19:16:37] Runtime Installer end with exit code 0
[2010-12-15:00:25:09] Runtime Installer begin with version 2.5.1.17730 on Windows 7 x86
[2010-12-15:00:25:09] Commandline is: -uninstall
[2010-12-15:00:25:09] Installed runtime (2.5.1.17730) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2010-12-15:00:25:09] Starting runtime uninstall. Uninstalling runtime version 2.5.1.17730
[2010-12-15:00:25:09] Uninstalling product with GUID {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}
[2010-12-15:00:25:11] Runtime Installer end with exit code 0
[2010-12-15:00:25:14] Runtime Installer begin with version 2.5.1.17730 on Windows 7 x86
[2010-12-15:00:25:14] Commandline is: -silent
[2010-12-15:00:25:14] No installed runtime detected
[2010-12-15:00:25:14] Starting silent runtime install. Installing runtime version 2.5.1.17730
[2010-12-15:00:25:14] Installing msi at c:\users\risto\appdata\local\temp\air9ed9.tmp\setup.msi with guid {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}
[2010-12-15:00:25:21] Runtime Installer end with exit code 0
[2011-11-10:15:14:19] Runtime Installer begin with version 3.0.0.4080 on Windows 7 x86
[2011-11-10:15:14:19] Commandline is:
[2011-11-10:15:14:19] Installed runtime (2.5.1.17730) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2011-11-10:15:14:22] Runtime Installer begin with version 3.0.0.4080 on Windows 7 x86
[2011-11-10:15:14:22] Commandline is:
[2011-11-10:15:14:22] Installed runtime (2.5.1.17730) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2011-11-10:15:14:26] Runtime Installer end with exit code 6
[2011-11-10:15:15:04] Runtime Installer end with exit code 6
[2011-11-10:15:15:12] Runtime Installer begin with version 3.0.0.4080 on Windows 7 x86
[2011-11-10:15:15:12] Commandline is:
[2011-11-10:15:15:12] Installed runtime (2.5.1.17730) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2011-11-10:15:19:27] Runtime Installer end with exit code 6
[2011-11-23:00:30:16] Runtime Installer begin with version 2.5.1.17730 on Windows 7 x86
[2011-11-23:00:30:16] Commandline is: -arp:uninstall
[2011-11-23:00:30:16] Installed runtime (2.5.1.17730) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2011-11-23:00:30:18] Relaunching with elevation
[2011-11-23:00:30:18] Launching subprocess with commandline c:\program files (x86)\common files\adobe air\versions\1.0\resources\adobe air updater.exe -eu
[2011-11-23:00:30:18] Runtime Installer begin with version 2.5.1.17730 on Windows 7 x86
[2011-11-23:00:30:18] Commandline is: -stdio \\.\pipe\AIR_3356_0 -eu
[2011-11-23:00:30:18] Installed runtime (2.5.1.17730) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2011-11-23:00:30:18] Starting runtime uninstall. Uninstalling runtime version 2.5.1.17730
[2011-11-23:00:30:19] Uninstalling product with GUID {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}
[2011-11-23:00:30:21] Runtime Installer end with exit code 0
[2011-11-23:00:30:21] Elevated install completed
[2011-11-23:00:30:21] Runtime Installer end with exit code 0
[2011-11-23:00:35:41] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
[2011-11-23:00:35:41] Commandline is:
[2011-11-23:00:35:41] No installed runtime detected
[2011-11-23:00:35:57] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
[2011-11-23:00:35:57] Commandline is:
[2011-11-23:00:35:57] No installed runtime detected
[2011-11-23:00:36:15] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
[2011-11-23:00:36:15] Commandline is:
[2011-11-23:00:36:15] No installed runtime detected
[2011-11-23:00:36:58] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
[2011-11-23:00:36:58] Commandline is:
[2011-11-23:00:36:58] No installed runtime detected
[2011-11-23:00:36:59] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
[2011-11-23:00:36:59] Commandline is:
[2011-11-23:00:36:59] No installed runtime detected
[2011-11-24:20:54:19] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
[2011-11-24:20:54:20] Commandline is:
[2011-11-24:20:54:20] No installed runtime detected
[2011-11-24:20:55:19] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
[2011-11-24:20:55:19] Commandline is:
[2011-11-24:20:55:19] No installed runtime detected
[2011-11-24:20:56:08] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
[2011-11-24:20:56:08] Commandline is:
[2011-11-24:20:56:08] No installed runtime detected
[2011-11-24:20:56:10] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
[2011-11-24:20:56:10] Commandline is:
[2011-11-24:20:56:10] No installed runtime detected
[2011-11-24:20:56:23] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
[2011-11-24:20:56:23] Commandline is:
[2011-11-24:20:56:23] No installed runtime detected
[2011-11-24:20:56:24] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
[2011-11-24:20:56:24] Commandline is:
[2011-11-24:20:56:24] No installed runtime detected
[2011-11-24:21:10:50] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2011-11-24:21:10:50] Commandline is:
[2011-11-24:21:10:50] No installed runtime detected
[2011-11-24:23:15:27] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
[2011-11-24:23:15:27] Commandline is:
[2011-11-24:23:15:27] No installed runtime detected
[2011-12-09:21:24:09] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
[2011-12-09:21:24:10] Commandline is:
[2011-12-09:21:24:10] No installed runtime detected
[2011-12-09:21:24:16] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
[2011-12-09:21:24:16] Commandline is:
[2011-12-09:21:24:16] No installed runtime detected
[2011-12-09:21:24:26] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
[2011-12-09:21:24:26] Commandline is:
[2011-12-09:21:24:26] No installed runtime detected
[2011-12-09:21:26:03] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
[2011-12-09:21:26:03] Commandline is:
[2011-12-09:21:26:03] No installed runtime detected
[2011-12-09:21:26:53] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2011-12-09:21:26:53] Commandline is:
[2011-12-09:21:26:53] No installed runtime detected
[2011-12-09:21:27:32] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2011-12-09:21:27:32] Commandline is:
[2011-12-09:21:27:32] No installed runtime detected
[2011-12-09:21:28:19] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2011-12-09:21:28:19] Commandline is:
[2011-12-09:21:28:19] No installed runtime detected
[2011-12-09:21:33:58] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2011-12-09:21:33:58] Commandline is:
[2011-12-09:21:33:58] No installed runtime detected
[2011-12-09:21:57:26] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2011-12-09:21:57:26] Commandline is:
[2011-12-09:21:57:26] No installed runtime detected
[2012-08-10:15:53:50] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86
[2012-08-10:15:53:50] Commandline is:
[2012-08-10:15:53:50] No installed runtime detected
[2012-08-10:15:53:58] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86
[2012-08-10:15:53:58] Commandline is:
[2012-08-10:15:53:58] No installed runtime detected
[2012-08-10:15:56:45] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86
[2012-08-10:15:56:45] Commandline is:
[2012-08-10:15:56:45] No installed runtime detected
[2012-08-10:15:58:04] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86
[2012-08-10:15:58:04] Commandline is:
[2012-08-10:15:58:04] No installed runtime detected
[2012-08-10:15:58:07] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86
[2012-08-10:15:58:07] Commandline is:
[2012-08-10:15:58:07] No installed runtime detected
[2012-08-10:16:00:57] Runtime Installer begin with version 3.3.0.3670 on Windows 7 x86
[2012-08-10:16:00:57] Commandline is:
[2012-08-10:16:00:57] No installed runtime detected
[2012-08-10:16:01:03] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86
[2012-08-10:16:01:03] Commandline is:
[2012-08-10:16:01:03] No installed runtime detected
[2012-08-10:16:01:54] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86
[2012-08-10:16:01:54] Commandline is:
[2012-08-10:16:01:54] No installed runtime detected
[2012-08-10:16:10:15] Runtime Installer begin with version 3.3.0.3670 on Windows 7 x86
[2012-08-10:16:10:15] Commandline is:
[2012-08-10:16:10:15] No installed runtime detected
[2012-08-10:16:10:43] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86
[2012-08-10:16:10:43] Commandline is:
[2012-08-10:16:10:43] No installed runtime detected
[2012-08-10:16:14:35] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86
[2012-08-10:16:14:35] Commandline is:
[2012-08-10:16:14:35] No installed runtime detected
[2012-08-10:16:21:35] Runtime Installer begin with version 3.3.0.3670 on Windows 7 x86
[2012-08-10:16:21:35] Commandline is:
[2012-08-10:16:21:35] No installed runtime detected
[2012-08-10:16:22:54] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86
[2012-08-10:16:22:54] Commandline is:
[2012-08-10:16:22:54] No installed runtime detected
[2012-08-10:16:25:56] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86
[2012-08-10:16:25:56] Commandline is:
[2012-08-10:16:25:56] No installed runtime detected
[2012-08-10:16:31:00] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86
[2012-08-10:16:31:00] Commandline is:
[2012-08-10:16:31:00] No installed runtime detected
[2012-08-10:16:32:44] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86
[2012-08-10:16:32:44] Commandline is:
[2012-08-10:16:32:44] No installed runtime detected
[2012-08-10:16:33:12] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86
[2012-08-10:16:33:12] Commandline is:
[2012-08-10:16:33:12] No installed runtime detected
[2012-08-10:16:35:26] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86
[2012-08-10:16:35:26] Commandline is:
[2012-08-10:16:35:26] No installed runtime detected
[2012-08-10:16:39:01] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86
[2012-08-10:16:39:01] Commandline is:
[2012-08-10:16:39:01] No installed runtime detected
[2012-08-10:16:41:51] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86
[2012-08-10:16:41:51] Commandline is:
[2012-08-10:16:41:51] No installed runtime detected
[2012-08-10:16:51:25] Runtime Installer begin with version 3.3.0.3670 on Windows 7 x86
[2012-08-10:16:51:25] Commandline is:
[2012-08-10:16:51:25] No installed runtime detected
[2012-08-10:17:19:42] Runtime Installer begin with version 3.3.0.3670 on Windows Vista x86
[2012-08-10:17:19:42] Commandline is:
[2012-08-10:17:19:42] No installed runtime detected
Any help would be appreciated.hay im getting the same problm and adobe air isnet listed in the micrsoft fix it any advice?
[2012-01-13:22:23:19] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
[2012-01-13:22:23:19] Commandline is: -silent
[2012-01-13:22:23:19] No installed runtime detected
[2012-01-13:22:23:19] Starting silent runtime install. Installing runtime version 3.1.0.4880
[2012-01-13:22:23:19] Installing msi at c:\users\neomi\appdata\local\temp\air3488.tmp\setup.msi with guid {FE23D063-934D-4829-A0D8-00634CE79B4A}
[2012-01-13:22:23:21] Runtime Installer end with exit code 0
[2012-08-23:14:17:57] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
[2012-08-23:14:17:57] Commandline is: -arp:uninstall
[2012-08-23:14:17:57] Installed runtime (3.1.0.4880) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2012-08-23:14:18:06] Relaunching with elevation
[2012-08-23:14:18:06] Launching subprocess with commandline c:\program files (x86)\common files\adobe air\versions\1.0\resources\adobe air updater.exe -eu
[2012-08-23:14:18:07] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
[2012-08-23:14:18:07] Commandline is: -stdio \\.\pipe\AIR_7464_0 -eu
[2012-08-23:14:18:07] Installed runtime (3.1.0.4880) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2012-08-23:14:18:07] Starting runtime uninstall. Uninstalling runtime version 3.1.0.4880
[2012-08-23:14:18:07] Uninstalling product with GUID {FE23D063-934D-4829-A0D8-00634CE79B4A}
[2012-08-23:14:18:14] Runtime Installer end with exit code 0
[2012-08-23:14:18:14] Elevated install completed
[2012-08-23:14:18:14] Runtime Installer end with exit code 0
[2012-08-23:15:24:18] Runtime Installer begin with version 3.4.0.2540 on Windows 7 x86
[2012-08-23:15:24:18] Commandline is:
[2012-08-23:15:24:18] No installed runtime detected
[2012-08-23:15:24:49] Runtime Installer begin with version 3.4.0.2540 on Windows 7 x86
[2012-08-23:15:24:49] Commandline is:
[2012-08-23:15:24:49] No installed runtime detected
[2012-08-23:15:25:09] Runtime Installer begin with version 3.4.0.2540 on Windows 7 x86
[2012-08-23:15:25:09] Commandline is:
[2012-08-23:15:25:09] No installed runtime detected
[2012-08-23:15:27:07] Runtime Installer begin with version 3.4.0.2540 on Windows 7 x86
[2012-08-23:15:27:07] Commandline is:
[2012-08-23:15:27:07] No installed runtime detected
[2012-08-23:15:28:49] Runtime Installer begin with version 3.4.0.2540 on Windows 7 x86
[2012-08-23:15:28:49] Commandline is:
[2012-08-23:15:28:49] No installed runtime detected
[2012-08-23:15:35:00] Runtime Installer begin with version 3.4.0.2540 on Windows Vista x86
[2012-08-23:15:35:00] Commandline is:
[2012-08-23:15:35:00] No installed runtime detected
[2012-08-23:15:35:22] Runtime Installer begin with version 3.4.0.2540 on Windows Vista x86
[2012-08-23:15:35:22] Commandline is:
[2012-08-23:15:35:22] No installed runtime detected
[2012-08-23:15:39:06] Runtime Installer begin with version 3.4.0.2540 on Windows Vista x86
[2012-08-23:15:39:06] Commandline is:
[2012-08-23:15:39:06] No installed runtime detected
[2012-08-23:15:53:35] Runtime Installer begin with version 3.4.0.2540 on Windows Vista x86
[2012-08-23:15:53:35] Commandline is:
[2012-08-23:15:53:35] No installed runtime detected
[2012-08-23:16:03:14] Runtime Installer begin with version 3.4.0.2540 on Windows Vista x86
[2012-08-23:16:03:14] Commandline is:
[2012-08-23:16:03:14] No installed runtime detected
[2012-08-23:16:03:36] Runtime Installer begin with version 3.4.0.2540 on Windows Vista x86
[2012-08-23:16:03:36] Commandline is:
[2012-08-23:16:03:36] No installed runtime detected
[2012-08-23:16:27:19] Runtime Installer begin with version 3.4.0.2540 on Windows 7 x86
[2012-08-23:16:27:19] Commandline is:
[2012-08-23:16:27:19] No installed runtime detected
[2012-08-23:16:31:34] Runtime Installer begin with version 3.4.0.2540 on Windows 7 x86
[2012-08-23:16:31:34] Commandline is:
[2012-08-23:16:31:34] No installed runtime detected
[2012-08-23:16:33:41] Runtime Installer begin with version 3.4.0.2540 on Windows Vista x86
[2012-08-23:16:33:41] Commandline is:
[2012-08-23:16:33:41] No installed runtime detected
[2012-08-23:16:45:42] Runtime Installer begin with version 3.4.0.2540 on Windows 7 x86
[2012-08-23:16:45:42] Commandline is:
[2012-08-23:16:45:42] No installed runtime detected -
Unable to install Adobe Air on MacBook Pro running OSX 10.7.2
I have been trying for a while today to install the adobe air product on my machine so I'm able to run the TweetDeck software. Unfortunately no matter what I do, the installation seems to fail. I've manually uninstalled old files. I've run suggested apple scripts suggested in other threads. I've repaired local disk permissions. You name it, I think I've tried it. Any assistance would be appreciated. I've included the console activity log for the last hour or so of trying to get it working. Thanks, Stephen
10/13/11 1:33:27.067 PM ReportCrash: Saved crash report for Adobe AIR Application Installer[443] version 3.0 (3.0.0.4080) to /Users/Steve/Library/Logs/DiagnosticReports/Adobe AIR Application Installer_2011-10-13-133327_Stephen-Wrights-MacBook-Pro.crash
10/13/11 1:37:58.710 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86
10/13/11 1:37:58.710 PM Adobe AIR Installer: Commandline is: -psn_0_426088
10/13/11 1:37:58.710 PM Adobe AIR Installer: Installed runtime (3.0.0.4080) located at /Library/Frameworks/Adobe AIR.framework
10/13/11 1:37:59.938 PM com.apple.launchd.peruser.501: ([0x0-0x68068].com.adobe.air.Installer[452]) Job appears to have crashed: Segmentation fault: 11
10/13/11 1:38:00.144 PM ReportCrash: Saved crash report for Adobe AIR Installer[452] version 3.0 (3.0.0.4080) to /Users/Steve/Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-133800_Stephen-Wrights-MacBook-Pro.crash
10/13/11 1:41:08.400 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86
10/13/11 1:41:08.400 PM Adobe AIR Installer: Commandline is: -psn_0_491640
10/13/11 1:41:08.400 PM Adobe AIR Installer: Installed runtime (3.0.0.4080) located at /Library/Frameworks/Adobe AIR.framework
10/13/11 1:41:10.111 PM com.apple.launchd.peruser.501: ([0x0-0x78078].com.adobe.air.Installer[518]) Job appears to have crashed: Segmentation fault: 11
10/13/11 1:41:10.332 PM ReportCrash: Saved crash report for Adobe AIR Installer[518] version 3.0 (3.0.0.4080) to /Users/Steve/Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-134110_Stephen-Wrights-MacBook-Pro.crash
10/13/11 1:42:21.142 PM automountd: parse_entry: bad key in map auto_home: Adobe AIR Installer.app
10/13/11 1:42:34.771 PM Finder: Terminate AirDrop P2P link
10/13/11 1:45:07.006 PM sudo: Steve : TTY=ttys000 ; PWD=/Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS ; USER=root ; COMMAND=./Adobe AIR Installer
10/13/11 1:45:10.494 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86
10/13/11 1:45:10.494 PM Adobe AIR Installer: Commandline is:
10/13/11 1:45:10.494 PM Adobe AIR Installer: No installed runtime detected
10/13/11 1:45:12.183 PM ReportCrash: Saved crash report for Adobe AIR Installer[578] version ??? (???) to /Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-134512_localhost.crash
10/13/11 1:45:40.900 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86
10/13/11 1:45:40.900 PM Adobe AIR Installer: Commandline is: -psn_0_557192
10/13/11 1:45:40.900 PM Adobe AIR Installer: No installed runtime detected
10/13/11 1:45:42.164 PM com.apple.launchd.peruser.501: ([0x0-0x88088].com.adobe.air.Installer[584]) Job appears to have crashed: Segmentation fault: 11
10/13/11 1:45:42.330 PM ReportCrash: Saved crash report for Adobe AIR Installer[584] version 3.0 (3.0.0.4080) to /Users/Steve/Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-134542_Stephen-Wrights-MacBook-Pro.crash
10/13/11 1:56:17.999 PM UserEventAgent: WirelessAirPortDeviceNameCopy(): no BSD interface name found for object 12295
10/13/11 1:56:20.000 PM kernel: AirPort_Brcm4331: Ethernet address e4:ce:8f:41:c1:7c
10/13/11 1:56:32.049 PM airportd: _processDLILEvent: en1 attached (down)
10/13/11 1:56:35.000 PM kernel: AirPort: Link Down on en1. Reason 8 (Disassociated because station leaving).
10/13/11 1:56:39.000 PM kernel: AirPort: Link Up on en1
10/13/11 1:56:40.000 PM kernel: AirPort: RSN handshake complete on en1
10/13/11 1:56:40.963 PM airportd: _doAutoJoin: Already associated to “MyNet”. Bailing on auto-join.
10/13/11 1:56:41.233 PM airportd: _doAutoJoin: Already associated to “MyNet”. Bailing on auto-join.
10/13/11 1:56:45.862 PM airportd: _doAutoJoin: Already associated to “MyNet”. Bailing on auto-join.
10/13/11 1:57:48.677 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86
10/13/11 1:57:48.677 PM Adobe AIR Installer: Commandline is: -psn_0_98328
10/13/11 1:57:48.677 PM Adobe AIR Installer: No installed runtime detected
10/13/11 1:57:55.626 PM com.apple.launchd.peruser.501: ([0x0-0x18018].com.adobe.air.Installer[200]) Job appears to have crashed: Segmentation fault: 11
10/13/11 1:57:56.255 PM ReportCrash: Saved crash report for Adobe AIR Installer[200] version 3.0 (3.0.0.4080) to /Users/Steve/Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-135756_Stephen-Wrights-MacBook-Pro.crash
10/13/11 1:58:14.775 PM com.apple.launchd.peruser.501: ([0x0-0x1b01b].com.adobe.air.ApplicationInstaller[209]) Exited with code: 4
10/13/11 2:01:00.067 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86
10/13/11 2:01:00.067 PM Adobe AIR Installer: Commandline is: -uninstall
10/13/11 2:01:00.067 PM Adobe AIR Installer: No installed runtime detected
10/13/11 2:01:01.520 PM ReportCrash: Saved crash report for Adobe AIR Installer[549] version 3.0 (3.0.0.4080) to /Users/Steve/Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-140101_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:04:15.960 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86
10/13/11 2:04:15.960 PM Adobe AIR Installer: Commandline is: -playerVersion=11,0,1,152 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -x1 http://downloads.tweetdeck.com/TweetDeck_0_38.2.air
10/13/11 2:04:15.960 PM Adobe AIR Installer: No installed runtime detected
10/13/11 2:04:17.375 PM ReportCrash: Saved crash report for Adobe AIR Installer[604] version 3.0 (3.0.0.4080) to /Users/Steve/Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-140417_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:04:17.378 PM ReportCrash: Removing excessive log: file://localhost/Users/Steve/Library/Logs/DiagnosticReports/Adobe%20AIR%20Installer_2011- 10-12-160551_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:05:19.270 PM com.apple.launchd.peruser.501: ([0x0-0x38038].com.adobe.air.ApplicationInstaller[875]) Exited with code: 4
10/13/11 2:09:36.467 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86
10/13/11 2:09:36.468 PM Adobe AIR Installer: Commandline is: -psn_0_266305
10/13/11 2:09:36.468 PM Adobe AIR Installer: No installed runtime detected
10/13/11 2:09:37.801 PM com.apple.launchd.peruser.501: ([0x0-0x41041].com.adobe.air.Installer[909]) Job appears to have crashed: Segmentation fault: 11
10/13/11 2:09:38.016 PM ReportCrash: Saved crash report for Adobe AIR Installer[909] version 3.0 (3.0.0.4080) to /Users/Steve/Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-140938_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:09:38.019 PM ReportCrash: Removing excessive log: file://localhost/Users/Steve/Library/Logs/DiagnosticReports/Adobe%20AIR%20Installer_2011- 10-12-160607_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:10:04.777 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86
10/13/11 2:10:04.777 PM Adobe AIR Installer: Commandline is: -playerVersion=11,0,1,152 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -x1 http://downloads.tweetdeck.com/TweetDeck_0_38.2.air
10/13/11 2:10:04.777 PM Adobe AIR Installer: No installed runtime detected
10/13/11 2:10:06.144 PM ReportCrash: Saved crash report for Adobe AIR Installer[916] version 3.0 (3.0.0.4080) to /Users/Steve/Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-141006_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:10:06.148 PM ReportCrash: Removing excessive log: file://localhost/Users/Steve/Library/Logs/DiagnosticReports/Adobe%20AIR%20Installer_2011- 10-12-160631_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:15:05.254 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86
10/13/11 2:15:05.254 PM Adobe AIR Installer: Commandline is: -psn_0_319566
10/13/11 2:15:05.254 PM Adobe AIR Installer: No installed runtime detected
10/13/11 2:15:05.936 PM Adobe AIR Installer: -[__NSCFType backingScaleFactor]: unrecognized selector sent to instance 0x14f160
10/13/11 2:15:33.948 PM com.apple.launchd.peruser.501: ([0x0-0x4e04e].com.adobe.air.Installer[942]) Job appears to have crashed: Bus error: 10
10/13/11 2:15:34.108 PM ReportCrash: Saved crash report for Adobe AIR Installer[942] version 3.0 (3.0.0.4080) to /Users/Steve/Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-141534_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:15:34.111 PM ReportCrash: Removing excessive log: file://localhost/Users/Steve/Library/Logs/DiagnosticReports/Adobe%20AIR%20Installer_2011- 10-13-124814_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:16:58.472 PM UserEventAgent: WirelessAirPortDeviceNameCopy(): no BSD interface name found for object 12295
10/13/11 2:17:01.000 PM kernel: AirPort_Brcm4331: Ethernet address e4:ce:8f:41:c1:7c
10/13/11 2:17:11.933 PM airportd: _processDLILEvent: en1 attached (down)
10/13/11 2:17:15.000 PM kernel: AirPort: Link Down on en1. Reason 8 (Disassociated because station leaving).
10/13/11 2:17:18.000 PM kernel: AirPort: Link Up on en1
10/13/11 2:17:18.000 PM kernel: AirPort: RSN handshake complete on en1
10/13/11 2:17:22.468 PM airportd: _doAutoJoin: Already associated to “MyNet”. Bailing on auto-join.
10/13/11 2:18:55.979 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86
10/13/11 2:18:55.980 PM Adobe AIR Installer: Commandline is: -psn_0_114716
10/13/11 2:18:55.980 PM Adobe AIR Installer: No installed runtime detected
10/13/11 2:19:03.180 PM com.apple.launchd.peruser.501: ([0x0-0x1c01c].com.adobe.air.Installer[213]) Job appears to have crashed: Segmentation fault: 11
10/13/11 2:19:03.740 PM ReportCrash: Saved crash report for Adobe AIR Installer[213] version 3.0 (3.0.0.4080) to /Users/Steve/Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-141903_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:19:03.869 PM ReportCrash: Removing excessive log: file://localhost/Users/Steve/Library/Logs/DiagnosticReports/Adobe%20AIR%20Installer_2011- 10-13-124844_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:22:07.124 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86
10/13/11 2:22:07.124 PM Adobe AIR Installer: Commandline is: -psn_0_143395
10/13/11 2:22:07.124 PM Adobe AIR Installer: No installed runtime detected
10/13/11 2:22:08.402 PM com.apple.launchd.peruser.501: ([0x0-0x23023].com.adobe.air.Installer[265]) Job appears to have crashed: Segmentation fault: 11
10/13/11 2:22:08.577 PM ReportCrash: Saved crash report for Adobe AIR Installer[265] version 3.0 (3.0.0.4080) to /Users/Steve/Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-142208_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:22:08.580 PM ReportCrash: Removing excessive log: file://localhost/Users/Steve/Library/Logs/DiagnosticReports/Adobe%20AIR%20Installer_2011- 10-13-125045_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:23:51.786 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86
10/13/11 2:23:51.786 PM Adobe AIR Installer: Commandline is: -psn_0_167977
10/13/11 2:23:51.786 PM Adobe AIR Installer: No installed runtime detected
10/13/11 2:23:53.029 PM com.apple.launchd.peruser.501: ([0x0-0x29029].com.adobe.air.Installer[301]) Job appears to have crashed: Segmentation fault: 11
10/13/11 2:23:53.194 PM ReportCrash: Saved crash report for Adobe AIR Installer[301] version 3.0 (3.0.0.4080) to /Users/Steve/Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-142353_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:23:53.197 PM ReportCrash: Removing excessive log: file://localhost/Users/Steve/Library/Logs/DiagnosticReports/Adobe%20AIR%20Installer_2011- 10-13-131826_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:25:38.323 PM sudo: Steve : TTY=ttys000 ; PWD=/Users/Steve ; USER=root ; COMMAND=/Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer -silent -eulaAccepted
10/13/11 2:25:38.908 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86
10/13/11 2:25:38.908 PM Adobe AIR Installer: Commandline is: -silent -eulaAccepted
10/13/11 2:25:38.908 PM Adobe AIR Installer: No installed runtime detected
10/13/11 2:25:40.304 PM ReportCrash: Saved crash report for Adobe AIR Installer[315] version ??? (???) to /Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-142540_localhost.crash
10/13/11 2:26:06.354 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86
10/13/11 2:26:06.354 PM Adobe AIR Installer: Commandline is: -psn_0_184365
10/13/11 2:26:06.354 PM Adobe AIR Installer: No installed runtime detected
10/13/11 2:26:07.682 PM com.apple.launchd.peruser.501: ([0x0-0x2d02d].com.adobe.air.Installer[322]) Job appears to have crashed: Segmentation fault: 11
10/13/11 2:26:07.841 PM ReportCrash: Saved crash report for Adobe AIR Installer[322] version 3.0 (3.0.0.4080) to /Users/Steve/Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-142607_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:26:07.845 PM ReportCrash: Removing excessive log: file://localhost/Users/Steve/Library/Logs/DiagnosticReports/Adobe%20AIR%20Installer_2011- 10-13-132020_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:26:56.590 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86
10/13/11 2:26:56.590 PM Adobe AIR Installer: Commandline is: -psn_0_225335
10/13/11 2:26:56.590 PM Adobe AIR Installer: No installed runtime detected
10/13/11 2:26:57.864 PM com.apple.launchd.peruser.501: ([0x0-0x37037].com.adobe.air.Installer[349]) Job appears to have crashed: Segmentation fault: 11
10/13/11 2:26:57.989 PM ReportCrash: Saved crash report for Adobe AIR Installer[349] version 3.0 (3.0.0.4080) to /Users/Steve/Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-142657_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:26:57.993 PM ReportCrash: Removing excessive log: file://localhost/Users/Steve/Library/Logs/DiagnosticReports/Adobe%20AIR%20Installer_2011- 10-13-132404_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:29:01.315 PM airportd: _doAutoJoin: Already associated to “MyNet”. Bailing on auto-join.
10/13/11 2:29:44.576 PM UserEventAgent: WirelessAirPortDeviceNameCopy(): no BSD interface name found for object 12295
10/13/11 2:29:48.000 PM kernel: AirPort_Brcm4331: Ethernet address e4:ce:8f:41:c1:7c
10/13/11 2:30:01.170 PM airportd: _processDLILEvent: en1 attached (down)
10/13/11 2:30:01.000 PM kernel: AirPort: Link Down on en1. Reason 8 (Disassociated because station leaving).
10/13/11 2:30:05.000 PM kernel: AirPort: Link Up on en1
10/13/11 2:30:05.000 PM kernel: AirPort: RSN handshake complete on en1
10/13/11 2:30:07.196 PM airportd: _doAutoJoin: Already associated to “MyNet”. Bailing on auto-join.
10/13/11 2:30:09.005 PM airportd: _doAutoJoin: Already associated to “MyNet”. Bailing on auto-join.
10/13/11 2:33:54.896 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86
10/13/11 2:33:54.896 PM Adobe AIR Installer: Commandline is: -psn_0_110619
10/13/11 2:33:54.896 PM Adobe AIR Installer: No installed runtime detected
10/13/11 2:34:03.677 PM com.apple.launchd.peruser.501: ([0x0-0x1b01b].com.adobe.air.Installer[216]) Job appears to have crashed: Segmentation fault: 11
10/13/11 2:34:04.337 PM ReportCrash: Saved crash report for Adobe AIR Installer[216] version 3.0 (3.0.0.4080) to /Users/Steve/Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-143404_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:34:04.480 PM ReportCrash: Removing excessive log: file://localhost/Users/Steve/Library/Logs/DiagnosticReports/Adobe%20AIR%20Installer_2011- 10-13-132448_Stephen-Wrights-MacBook-Pro.crashRobert.Delfs wrote:
1. Brand new MacBook Pro 2.5 GHz Intel Core i7 machine with two graphics chips (Intel HD Graphics 3000+ AMD Radeon HD 6770M), with OS X 10.7.2 Lion (Build 11C74) pre-installed.
2. Attempting to download latest version of Photoshop CS5 fails.
a. Downloading CS5 from Adobe.com requires pre-installing Adobe Download Assistant.
b. Adobe Download Assistant can be downloaded but cannot be installed because it requires pre-installing Adobe AIR.
c. Adobe AIR can be downloaded but won't install. Sometimes it issues error msg saying it requires most recent version of Adobe AIR, other times there is no screen activity after attempting to install from <AdobeAir.dmg>.
2. There is no option to turn off automatic graphics switching in Energy Saver System Preferences on this computer, so that suggested solution does not work.
3. Turning off (unchecking) "Automatically reduce brightness before display goes to sleep" has no effect — still unable to install AIR.
This is a nightmare. The reason I bought this computer rather than a less expensive model was to run Lightroom (which did install OK) and Photoshop CS5. HELP!
Robert
My suggestion would be to reinstall Lion from zero. No update.
I did that, and now I can install / uninstall Air without problems.
The installation takes about 20 minutes... -
Problems installing Photoshop CS4, keeps getting stuck on "installing Adobe Air." Tips?
I'm trying to install Photoshop CS4, but it keeps getting stuck on "installing Adobe Air" every time. Freezes, makes no more progress, eventually I have to force quit. I've even downloaded and installed it (Air) separately, but it keeps getting stuck on it in the CS4 install. Any tips? I'm running 10.8.5 on a MacBook Air. Saw something about deleting Adobe FlashPlayer to maybe fix it? Any and all tips welcome. Thx.
Googling only comes up with a couple things where someone was trying to
install a cracked version they downloaded, so it could be a corruption
problem.
If this is a downloaded installer, then redownload it and try installing,
again.
If you are inserting a DVD and autoplay is starting up and you get this
message, you can shut down the installer process as you've done then instead
of double-clicking the DVD, use right-click Explore to view the files
directly on the DVD without running AutoPlay, then find the setup.exe or
something.MSI with EN in it's name to run the installer, directly, without
goint through autoplay. This would only make a difference if the autoplay
is corrupted somehow but everything else is ok. Since your error message
talks about autoplay then maybe that is the case.
If you are calling Adobe for support, it can take hours, depending on when
you call.
This "open letter to Adobe customers" was posted within the last few days
and basically apologizes for poor support, recently, while they change from
support-provider to another:
http://www.adobe.com/support/pdfs/open_letter_to_adobe_customers.pdf -
Unable to install Adobe Air on a Mac Pro OSX 10.5.8, HELP!!!
Hi!
I'm hoping someone could help me out. I have an older macbook pro (2006) and I'm trying to install Adobe Air, but haven't had any luck. Initially, all looks great and installation seems to be going smoothly until I click "Finish" on the installation window and then another window pops up that reads:
"An error occurred while installing Adobe AIR. Installation may not be allowed by your administrator. Please contact your administrator."
This is so frustrating especially since it already showed me a "installation complete" window just seconds before!
In addition, I recently purchased CS5 Creative Suite 5 Design Premium and I haven't been able to use some of the applications because I need AIR.
I'm VERY new to ALL of this, so I need all the help I could get.
Thanks!
- MalayaHi Chris,
Thanks for helping...
When I downloaded the zip file and then tried running it it gave me an error message (something about permissions violation?) and then this popped up:
tell application "Finder"
do shell script "test -d /Applications/Adobe || mv /Applications/Adobe /Applications/Adobe-Backup > /dev/null 2>&1 &" with administrator privileges
do shell script "chmod -R ug=rwx,o=rx /Applications/Adobe > /dev/null 2>&1 &" with administrator privileges
do shell script "chmod ug=rwx,o=rx ~/Library/'Application Support/Adobe' > /dev/null 2>&1 &" with administrator privileges
do shell script "chmod ug=rwx,o=rx ~/Library/'Application Support/Adobe/AIR' > /dev/null 2>&1 &" with administrator privileges
do shell script "chmod ug=rwx,o=rx /Users/Shared/Library/'Application Support/Adobe' > /dev/null 2>&1 &" with administrator privileges
set MyName to do shell script "whoami"
do shell script "chown -R " & MyName & ":staff ~/Library/'Application Support/Adobe/AIR'" with administrator privileges
end tell
I must warn you that I do not know any of this language, so please feel free to explain things to me like you would to a 4 year old. =)
Hoping you can help... -
Trying to install Muse, which brought up installing Adobe Air problems
Cant uninstall earlier version. 1.1.0.5790
Get this error trying to uninstall:
"An error occurred while uninstalling Adobe AIR. Uninstallation may not be allowed by your administrator. Please contact your administrator."
Get this error trying to install the latest version of Air:
An error occurred while installing Adobe AIR. Installation may not be allowed by your administrator. Please contact your administrator.
This is my personal computer, I am the Adminstrator. There are no Guests or other Users.
Here's my log:
[2011-12-07:13:44:52] Runtime Installer begin with version 3.1.0.4880 on Windows XP x86
[2011-12-07:13:44:52] Commandline is:
[2011-12-07:13:44:52] Installed runtime (1.1.0.5790) located at C:\Program Files\Common Files\Adobe AIR
[2011-12-07:13:44:59] Starting runtime update. Updating runtime from version 1.1.0.5790 to version 3.1.0.4880
[2011-12-07:13:44:59] Installing msi at c:\docume~1\sww\locals~1\temp\aire2b.tmp\setup.msi with guid {FE23D063-934D-4829-A0D8-00634CE79B4A}
[2011-12-07:13:45:04] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-12-07:13:45:04] Rolling back install of c:\docume~1\sww\locals~1\temp\aire2b.tmp\setup.msi
[2011-12-07:13:45:04] Rollback complete
[2011-12-07:13:45:04] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]Trying to install AIR on Mac 10.6.8 and get the same
"An error occurred while uninstalling Adobe AIR. Uninstallation may not be allowed by your administrator. Please contact your administrator."
Looked at others solutions and tried downloading through Firefox, finding the Frameworks folder of AIR to delete it but those didn't work. Tried many other solutions that haven't worked. -
LG MAXIMO ONE can't install Adobe Air
Hi
Actually my problem is simple. I can't install Adobe Air Runtime in my device because I can't find it.
I've search for Air Apps in the Market and install a few. In the opening screen they all ask to install Adobe Air, when I search it just isn't found.
Is this my phone problem or the Adobe Air runtime is out of the market?
I am using Mac OSX Leopard. any tips on how to install it?
Thanks for any tip.HI
I also can't find AIR in the marjet using HTS wildfire. This device comes with Android 2.1 and the 2.2.1 update was available which i did the update.
After that I tryed to find the Air in the Market and also can't find it.
Because this device comes also with flash player I thought that it would be able to run Air.
Is there any possibility to install air in this thing?
Thanks
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