Problems installing Creative softwa

I just bought a Creative Zen Nano 52 MB mp3 player and everytime I try to install the software to my Sony Vaio computer, a window pops up and says that it has encountered a problem and needs to close. So I tried to install it on my sisters Emachines computer, and it worked perfectly. It is so frustrating and I have gone up and down in this website to find an answer. If anyone has a solution to this problem, I would greatly appreciate it. thanks in advance.
-Justin

p.s. My player is the Zen Nano Plus GB (don't know if the s/w is any different). And it does appear to be a quicktime conflict as forest describes. The "creative" intro plays, then the window that says "click on the arrow to continue installation", and when you hit the next button it closes and goes to the error window - "DemoShield Player has encountered a problem and needs to close. We are sorry for the inconvenience." Once the error is reported, it says the conflict is with apple's quicktime program.
Thanks Again, Ang

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