Problems Installing Fireworks CS4 - OS 10.5.6

Hi All,
Recently downloaded the Fireworks CS4 trial for my imac running 10.5.6.
Downloads fine, but hangs on the 'preparing to install' screen.
This is killing me, please help!!!
Thx in advance.
Rich

Sigh, I keep thinking I've found a solution, but no luck... First off, note this thread is specifically asking about a problem with Mac OS 10.5.6, so all Window solutions might be better found on a thread that's not supposed to be directed to a specific Mac problem. Second, I just wanted to state I'm having an identical issue, and I've tried every uninstall / cleanup script / reinstall method I could find on Adobe Support (many support pages referenced in these boards), and not one has worked. I'm so frustrated that Adobe locks down their software in such a complicated way that it results in so many PAID CUSTOMERS not being able to use the software they paid Adobe good money for, and also results in us losing countly hours attempting to fix the problem(s). And sadly, when I do searches to fix my problems, I find see tons of results for cracked versions of this software, and I can't help but wonder if I would have fewer issues running the cracked software than I paid so much for.
Can you tell I'm frustrated? Thanks for letting me vent. I've contacted Adobe support, if they are able to help me, I will post the solution here. And if they want to charge me for the support, boy will I be peeved!

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