Problems Installing iTunes 6 and Quicktime 7.0.3 - One Fix

I've been fighting with this all day, and none of the problems I was having were resolved by any of the other topics.
Every time I tried to install either Quicktime 7.0.3 or the iTunes 6 packaged install, I got the following error:
Error -1607: Unable to Install InstallShield Scripting Runtime
After trying everything I could think of (including wishing that I had brought my Mac on this trip) here is what finally worked: The Windows Services "InstallDriver Table Manager" and "Windows Installer" were not started. Typically, the Windows Installer service is set to Manual, and starts automatically when needed. The service "InstallDriver Table Manager" is a new one to me, but I started them both manually, and it worked!!
To start these two services, go to Start-->Run, and type "Services.msc" (minus the quotes) and hit Enter. Find the two services listed above, right click on them and then click on Start. Now try installing iTunes 6 again, and it should work. It worked for me, so hopefully this might work for others.
(My WinSys: Dell XPS Gen II, running WinXP Service Pack 2)

hi Nick!
actually, there's a weekend-installer-error-spike ... (it smears out to about 72 hours due to dateline effects), so weekends end up being my busiest "work" days. having had recent upgrades also tends to put a bit of additional peak into the normal spike.
It did not work. I received an error code of 1402 and then after I click of and it rolls back the install I get another error code of -1603.
ahhh. i was wondering if there was something kinky like that going on. let's attack the 1402 on the QT install. first start here:
http://docs.info.apple.com/article.html?artnum=93865
(you can probably start with the registry work, rather than trying the uninstall/reinstall first.)
... but if no joy with that, let's try the Adam technique:
Adam Hicks, "Quicktime 7 (Resolution for some install / permission error)", 06:06pm Oct 1, 2005 CDT
if the QT 7 standalone finally goes in, will your itunes launch?
love, b

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