Problems installing itunes and quicktime. i've tried everything

i installed itunes. i was then using the wrong port/plug in because it wouldn't read my D drive. i reinstalled itunes and then i clicked on it and it says something like "i can't open this because the installation failed with itunes or quicktime."
i then tried to delete itunes from "my computer" which worked, but it wont let me touch quicktime to delete it. i left quicktime in the computer.
i have then re- installed itunes and registered my ipod over 10 times at least because it kept saying i couldn't use itunes. i think that might be the problem, that my ipod has been registered so many times. which files ami supposed to erase to fix this problem. i restored my computer and reinstalled itunes and the same problem happened. there is also a error 2095 in quicktime which i cant fix. i just got an ibm laptop aith windows xp and i was wondering if i should try using that instead. it already has itunes on it, but it has not been used.should i?

I'm having the same problem....driving me crazy...I've tried everything...turning off my virus and firewall center....deleting it...reinstalling it from the disk and the site....and I keep getting Error code on the QT of 3 and I don't remember the one of Itunes but it won't run unless QT is installed....HELP!!!!

Similar Messages

  • Massive problems installing itunes and quicktime

    Hi, to anyone who can help me:
    I cannot install iTunes or quicktime. Just bought a new ipod 30gb. v.excited. Downloaded itunes. gives me error messages when i try to install.
    They read: "Windows cannot access the specified device, path or file. You may not have the appropriate permissions to access the item."
    and
    "The installation of Quicktime did not complete successfully. ITunes requires Quicktime."
    I have tried using CCleaner to clean up my hard drive and uninstall both itunes and quicktime (old and dodgy new versions). I have tried using 7-zip to unpack the new downloaded files and install from the .msi and other .exe files.
    I have tried installing the standalone Quicktime (which wont install properly) and then installing itunes (which won't install properly, coz quicktime is not installed properly)
    I have tried rebooting my computer between these attempts
    I have tried it with my virus-protection software off as one thread here suggested.
    I am logged on as administrator for all these attempts and i'm at my wits end.
    I have tried everything!
    please help me if you have suggestions.
    Thanks
    Lisa
    Dell   Windows XP  

    They read: "Windows cannot access the specified device, path or file. You may not have the appropriate permissions to access the item."
    interesting.
    did you have an earlier version of itunes and/or quicktime installed on the PC? in particular, an itunes 6.0.x or lower version, and/or a QuickTime 7.1 or lower version?
    (checking on this because i'm wondering if there's a DCOM permissions issue involved with the uninstall of your previous versions of itunes/quicktime.)

  • Problems installing itunes and quicktime

    I am a new ipod owner. At the end of the downloading process my Installshield prompts this
    Command line paramters:
    /L language ID
    /S hide intialization dialog for silent mode use:/s/v/qn.
    /V parameters to MsiExec.exe
    /UA<url to InstMsiA.exe
    /UW<url to InstMsiW.exe>
    /UM<url to Msipackage>
    Can anyone tell me what to do to get rid of this and my itunes downloaded? I am dying to use my ipod.
    ipod   Windows XP  

    Some people were seeing that last year, and had to use a program named winrar to get iTunes to install.
    http://discussions.apple.com/thread.jspa?messageID=804139&#804139

  • Installing itunes and quicktime problem

    Alright i am having problems installing itunes and quicktime, itunes downloads fine but when the quicktime install gets to writing system registry values it says "Could not open key: HKEYLOCALMACHINE\Software\Classes\QuicktimePlayerLib.QuicktimePlayerApp\CLSID. Verify that you have sufficient access to that key, or contact your support personnel"

    "Could not open key: HKEYLOCALMACHINE\Software\Classes
    \QuicktimePlayerLib.QuicktimePlayerApp\CLSID. Verify that you have sufficient >access to that key, or contact your support personnel"
    Crikey. Haven't seen one of those for an eternity.
    Checking on a simpler possibility with it first. It can be produced if certain older versions of QuickTime were installed in a different administrative user accpount from the one in which you're currently attempting to install the newer version.
    Do you have other user accounts with full administrative rights on the PC? If so, can the install go through successfully from any of those?

  • CD/DVD Drive disappears after installing itunes and quicktime HELP!

    When I have installed itunes and quicktime my cd/dvd player drive disappears?? Has anyone had this problem??

    I have had exactly the same problem with my Toshiba Laptop running Vista Home Premium for 5 months. I have continually tried updating and checking this site for a fix, but haven't had a clue. My Son-in-law works for Microsoft and uses iTunes extensively and he can't figure it out either. Toshiba has no answers.
    I am beginning to believe that Gates has scored one-up on Jobs by planting something in Vista that crashes the drive when you try to use Apple software.

  • Problemmm installing iTunes and Quicktime on 64bit XP System....NOT VISTA!

    I had a problem installing iTunes onto my Windows XP 64bit system so I tried an older version of both iTunes and Quicktime 7.1.1 from www.oldapps.com and it appeared to work okay...it was version 7.1 I believe. However, the library it pulled over won't play anything that I have downloaded since that release. Any advice?
    Does anyone have a solution for a 64bit XP system? Is there an iTunes tech support phone number anywhere?//

    Hello, Welcome to discussions.
    I am sorry. At this time there is only iTunes 64 bit for Windows Vista, There is currently not one for Windows XP 64 bit.
    Please feel free to use feedback link below.
    http://www.apple.com/feedback/itunesapp.html
    Windows Software
    * Windows XP Service Pack 2 or later, or 32-bit editions of Windows Vista
    * 64-bit editions of Windows Vista or later require the iTunes 8 64-bit installer
    * QuickTime 7.5.5 or later is required (included)
    * 200MB of available disk space
    * Screen reader support requires Window-Eyes 7.0 or later; for information about accessibility in iTunes, visit www.apple.com/accessibility

  • Problems running iTunes and QuickTime on 17" MBP

    I recently got a 17" MBP with 4MB memory from work. Everything works perfectly so far except iTunes and Quicktime. Whenever either program is open the machine completely bogs down even if nothing is playing. I've re-installed the software and repaired permissions to no avail. Obviously it's frustrating to have my 5 year old PC laptop run Apple software better...
    Any help would be appreciated!

    I'm having the same problem....driving me crazy...I've tried everything...turning off my virus and firewall center....deleting it...reinstalling it from the disk and the site....and I keep getting Error code on the QT of 3 and I don't remember the one of Itunes but it won't run unless QT is installed....HELP!!!!

  • Can't install itunes and quicktime on win7 32bit

    Hi all,
    since the new updates from october 2011 i couldnt update my itunes anymore. During the installation it said:
    in dutch: kan map C:\ProgramData\Microsoft\Windows\StartMenu niet maken. Er bestaat al een bestand met deze naam. Wijzig de naam of verwijder het bestand en klik op nogmaals.
    In english: can not make folder C:\ProgramData\Microsoft\Windows\StartMenu. There already excists a folder with this name. Rename the folder or delete the folder and try again.
    Now the problem is: i deleted my itunes and quicktime to finally install the new updates. When i install itunes it still give this message during the install and i cannot find the folder  C:\ProgramData\Microsoft\Windows\StartMenu  and i deleted everything i could find from itunes.
    In my start menu there isnt anything named itunes as far as i can see. how can i delete the folder so i can finally instal itunes again..?

    These are the minimums listed for the iPod Classic:
    Windows system requirements
    PC with USB 2.0 port
    Windows Vista or Windows XP Home or Professional with Service Pack 2 or later
    iTunes 7.4 or later

  • Installing iTunes and QuickTime on an HP laptop running Windows 7.

    I get error 2738 when:
              installing todays downloads or when
              uninstalling a preinstalled 2009 version of QuickTime.
    I have seen and successfully applied the solution offerred at http://support.apple.com/kb/TS1331.
    Twice.
    Restarted the computer and applied that solution again, and again with the message indicating success.
    And each time get the error 2738 message.

    I also looked through the earlier messages and saw something about
    a logon as a simple user.
    Did this and then noticed the uninstaller in QuickTime folder.
    Used this and QuickTime uninstalled without error (2738 or anything else).
    Continued to be logged on as this simple user.
    Ran the iTunes installer (answering yes to security questions).
    Installed both iTunes and QuickTime without error.

  • Installed itunes and quicktime 7.1.3 but....

    I installed the new itunes so i could buy some movies but when i went too open it it said error- cannot open file need quicktime 7.1.3 too run - so I reinstalled it 3 times and it didn't work, so then i just intalled quicktime 7.1.3 and it still didn't work. So now i cant use itunes.

    when i went too open it it said error- cannot open file need quicktime 7.1.3 too run - so I reinstalled it 3 times and it didn't work, so then i just intalled quicktime 7.1.3 and it still didn't work. So now i cant use itunes.
    here's what we'll try first with that one.
    first, completely remove your existing itunes and quicktime using the instructions from the following document:
    Removing iTunes and QuickTime for Windows
    second, download and install the Windows Installer CleanUp utility. use it to check for any leftover itunes or quicktime installation configuration information. if you find any, remove it with CleanUp.
    Description of the Windows Installer CleanUp Utility
    now restart the PC. download and save a copy of the itunes 7.0.1.8 installer to your hard drive. (we'll run the install from there rather than online.) switch off antivirus and antispyware applications prior to the install.
    iTunes 7.0.1.8 Installer
    if that install goes through okay, restart the PC and try to launch itunes again. does it launch okay this time, or do you get an error message? if you get an error message, what does it say this time?

  • Problem with itunes and quicktime

    I installed the lastest version itunes, then itunes crashed on me, then microsoft crash analysis popped up with a message to unistall quicktime and then to repair itunes. So I did that and now itunes will not work and when I click on the itunes icon I get an error message about quicktime. I tried a system restore, and I tried downloading quicktime sepeartly, but I still get the same error message. I haven't tried re-installing itunes yet because I'm afraid of losing all of my music, help!!!
    ibm   Windows XP  
    ibm   Windows XP  

    Katrina, maybe you can give me some information on how I can get the iTunes program installed, so I can install my music on my Ipod.
    I've tried to install the iTunes program on my computer but every time I try to open the iTunes program after clicking on the iTunes setup, an error message always appears saying it need to close and if I want to send the error message to Microsoft or do I not want to send it.
    I cannot understand this problem. I bought my Ipod over a year ago and I had the iTunes program installed on this computer and it was working fine, and when I tried playing a video that I had purchased from the Music Store, it would play the video but it wouldn't play the audio. I also had the other version of that same song, where it would only be the audio version, and when I would play that, it would play the audio. When it didn't play the audio and it played the video, I ended up erasing the whole program and erasing all of my music from my Ipod, when I restored my Ipod. I knew that all of my music would be lost when I restored my Ipod. I've been trying everything to get the program up and running again on my computer. Do you have any information on what I need to do in order to get the iTunes up and running again?
    Pentium   Windows XP  

  • Why can't i install itunes and quicktime on my windows 7 64 bit pc

    I have always failed trying to install iTunes to my Windows 7 64 bit PC. When installing it'll pause for a long time in this stage:
    After a while it'll then show this message:
    I tried it a couple of times and it always ends up like this. And moreover, when I tried installing QuickTime it ends up the same?
    Anybody can help me with this???

    SAME PROBLEM I HAVE.

  • Installing iTunes and QuickTime

    I've read all of the discussions and tried everything. I had iTunes working on an old computer. Bought a new computer and a couple of iPods. I'm trying to install iTunes from the download. It appears to install ok but when I launch it, I get the "Tell", "Don't Tell" message. Through that, I find out that the problem is with QuickTime and that I should remove it and reinstall. Except that QuickTme does not show up as an installed program but iTunes does. So, I remove iTunes and reinstall. Same thing. When I launch QuickTime, nothing happens but I can view the options page. I tried the standalone quicktime install but get an error at the end (Can't remember the error but it lists a bunch of dll's).
    Can anyone help?

    hi Sunfire!
    I tried the standalone quicktime install but get an error at the end (Can't remember the error but it lists a bunch of dll's).
    hmmm. can you run that standalone again, and check to see if you're getting an "0x80040707" error?
    (if so, i think we've got a good shot at fixing this one.)
    keep us posted.
    love, b

  • Bought new iPod but unable to install iTunes and Quicktime, so what now?

    I tried to install iTunes, but when it gets to the Quicktime module, it stops working and says the following: This installer cannot upgrade QuickTime 7 for Windows Public Preview. Please uninstall it first."
    OK, so how do I do this. There is NO Quicktime listed anywhere in my Add/Remove folder, and no Quicktime shows up when I run the word through the FIND search in Registry Editor.
    If I cannot resolve this, I'll have to return the iPod to Apple as an unworkable gadget.
    Dan Hedgpeth

    I have just found a way of sending some feedback to
    Apple.
    Will be interested to see what they say to this>>
    I find it ridiculous that the cost of these ipods
    does not include some on line support from Apple. We
    have to try and rely on other users in discussion
    forums. All I am finding is there are loads of others
    on thee forums with similar problems unable to find a
    solution.
    Please advise.
    Also found a number for 'tecnical support' after 5
    days trying....
    0870 876 0753
    Will give them a 'polite' call tomorrow!!!!
    Thanks for the phone No. I was having a problem with Quicktime which I couldn,t resolve by checking the discussion forums but that phone No. was a great help. Alhough you are talking to a call centre somewhere in the world and have to be careful with the language difficlties it was a help and it,s a shame Apple don't make this No. more easily available, so well done for finding that No.
    You can go days or even months for a solution and I think Apple should have an online Tech. expert to help out.
    Dell   Windows XP Pro  
    Dell   Windows XP Pro  
    Dell   Windows XP Pro  

  • Problem updating itunes and quicktime

    i try to update my itunes/quicktime an error occurs that says that "The older version of QuickTime cannot be removed. Contact your technical support group." i tried deleting it many different ways and it will not work
    any help would be greatly appreciated

    Hi,
    Have just cured my problem. I went delvinginto these archives and found a link (see below)
    http://docs.info.apple.com/article.html?artnum=93976
    I did all that - themost important bit is the bit about the Windows Installer Utility. This seemed to cure things for me. After following those instructions, I went into my "Add/Remove programs" control Panel utility and removed the extraneous Quicktime entry, which at last, finally removed itself (after doing the bit about the Windows Installer Utility) and then restarted the PC. After that, I installed the standalone Quicktime installer, which worked! Then I installed iTunes (which probably re-installed QT over the top of itself, but hey, what the **** - it worked!).
    So I'm a happy bunny.
    CHeers,
    Sibrewer01

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