Problems installing iTunes on 64-bit Windows PC

I cannot install iTunes on a new PC running Windows 7 (64-bit).  I get an error message that says "The folder path 'iTunes Music' contains an invalid character."  I cannot locate a folder named "iTunes Music" on my PC.  If I use the control panel, I see a program iTunes, but it will neither run, repair, nor install.  I get the same error message when attempting all of those.
Any suggestions?

Thanks for your help. 
I have run both utilities, but still cannot install.  It does not appear as if all components were completely removed, as directories with content still for iTunes, Bonjour, Apple Software Updater, and Apple Application Support under Program Files, Program Files (x86), and Program Data.  (I don't have any other Apple software installed on this machine.) 
When I run the install software, the error message has changed.  I now get a message "Could not open key:  UNKNOWN\Components\DA42BC89BF25F5BD0AF18C3B9B1A1EE8\C8FDA2211ADDC08499638CF8825 22B56.  Verify that you have sufficient access to that key or contact your support personnel." 
I am running the install as administrator, so should have sufficient privileges.  I tried your user tip https://discussions.apple.com/docs/DOC-3581 to see if it resolved the issue, but am still getting the same key access error messages.

Similar Messages

  • Problem installing iTunes 10.6 on Windows XP

    I'm trying to install iTunes 10.6, but I get this error message every time:
    "There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor."
    When I try to install the new version, it goes through the whole process of copying files, validating install, etc., but I get the error message at the end.
    I've tried downloading a fresh copy of the file from the Apple web site but that didn't help either. I still get the same error message every time I try to install iTunes 10.6.  (I currently have iTunes 10.2.1.1 installed on my PC.)
    How do I get the new version to install successfully?

    "There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor."
    Perhaps let's first try updating your Apple Software Update.
    Launch Apple Software Update ("Start > All Programs > Apple Software Update"). Does it launch and offer you a newer version of Apple Software Update? If so, choose to install just that update to Apple Software Update. (Deselect any other software offered at the same time.)
    If the ASU update goes through okay, try another iTunes install. Does it go through without the errors this time?

  • Unable to install iTunes for 64-bit Windows 8

    Hi guys, I'm having some problems right now, as I am unable to use my iPhone with iTunes. I get the error message; "This iPhone cannot be used because the required software is not installed. Run the iTunes installer to remove iTunes, then install the 64-bit version of iTunes."
    I have been able to sync my iPhone fine since i upgraded to Windows 8, this problem MAY have arisen after i last updated iTunes, but I cannot be sure as i haven't synced my phone in a little while.
    After uninstalling iTunes myself, i tried to download the 64-bit version for windows from the apple website, but upon opening the install .exe file, i was confronted with some sort of combatability error, which i was unable to solve.
    I then tried to re-download it using the Apple Software updater on my computer, but it seems to have not installed the 64-bit version, which I find a tad strange!
    Upon writing this, i tried to replicate the compatability error i experienced, so i downloaded the install file from the apple website again, but uninstalled iTunes using that install file rather than using add or remove programs. After I did this, i ran the install file again, and followed the steps- 'Success!' i thought to myself, but alas. Upon plugging in my phone, "This iPhone cannot be used because the required software is not installed. Run the iTunes installer to remove iTunes, then install the 64-bit version of iTunes." comes up again.
    This is very annoying for me as I have some CDs that I'm itching to add to my iTunes library on my phone, and i am unable to update to iOS 6.1 OTA so i can only do it through tethering with iTunes!
    Can anybody help me?!
    I am running:
    Windows 8 Pro 64-bit (6.2, Build 9200)

    Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
    Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
    http://www.apple.com/itunes/download/
    Download and install the free trial version of WinRAR:
    http://www.rarlab.com/
    Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
    Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
    (If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
    Does it install (or uninstall and then reinstall) properly for you? If so, can you get a normal iTunes install to go through properly now?
    If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.)

  • Problems installing itunes 7.2 for windows ?

    I recently tried to update my itunes when prompted with 7.2
    At fisrt itunes opened then it didn't recognise the ipod
    and finally itunes didn't open at all.
    i follwed the instructions from the manual i downloaded, and
    removed all traces of itunes from my pc, now when i try to
    download a new version of itunes it tells me it cannot create the directory as a file with this name already exists
    and then gives me the following info
    C\winnt\installer\ {553e56c3-7aa1-45fe-a2fc-2c43dc27f765}
    I cannot find this file anywhere so please can anyone help
    as i cannot get any form of itunes on my pc

    I also had problems with installing recent iTunes.
    One time I updated the iTunes that was not the same one I got with the iPod. What ended up happening was that my songs wouldn't play on iTunes and I couldn't put any song files on the library. I ended up reinstalling everything and also ended up losing all my songs which caused me to upload all over agian.
    Now I have a couple of video podcasts I would like to see in my iPod but since I don't have the current iTunes, it won't transfer to my iPod. I don't want to install the recent iTunes because I'm afraid I'm going to have to do what I mentioned above. Anyone want to suggest something?

  • While installing iTunes on 64 bit Windows 7, i am getting error message "Could not access network location %Appdata%\"??

    How can I get rid of this?

    With that particular variety of 1606 (it's a 1606 error message even though the 1606 error message number isn't returned by the iTunes installer), the following Microsoft document is worth a try:
    You receive an "Error 1606" error message when you try to install or remove a Microsoft program

  • Install itunes 10.7 on Windows 7

    Problem installing iTunes 10.7 on Windows 7

    Avelita wrote:
    How can i back my apps to my screen?
    Reset iPod:
    How to reset iPod
    Reset iOS device:
    Settings>>General>>Reset>>Reset All Settings
    IF nothing happens, then you need to redownload them:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Hope this helps.

  • Installed iTunes on my laptop Windows 7 64 bit and I now have the following problems 1) iTunes volume won't adjust with the laptop volume control, only within iTunes, 2) playback doesn't work unless I click play twice and 3) the iTunes Store won't open

    Installed iTunes on my laptop Windows 7 64 bit and I now have the following problems 1) iTunes volume won't adjust with the laptop volume control, only within iTunes, 2) playback doesn't work unless I click play twice and 3) the iTunes Store won't open

    Installed iTunes on my laptop Windows 7 64 bit and I now have the following problems 1) iTunes volume won't adjust with the laptop volume control, only within iTunes, 2) playback doesn't work unless I click play twice and 3) the iTunes Store won't open

  • Problem Installing iTunes In Windows 7 64-Bit

    I am using Windows 7 64-Bit. I am experiencing problem installing iTunes.

    Hello chngbg,
    After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning iTunes installation issues:
    Issues installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/ht1926
    Thank you for contributing to Apple Support Communities.
    Cheers,
    BobbyD

  • Problem installing iTunes for Windows 8 64 bits

    I cannot succeed in installing iTunes on my PC, which is running under Windows8 / 64bits !
    I keep having message "errors have been detected on your PC, installation aborted..."
    Help please !!!

    Hi gm2904!
    I have an article for you that is relevant to your question, and it can be found here:
    Trouble installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/HT1926
    Thanks for being a part of the Apple Support Communities!
    Regards,
    Braden

  • Installed Itunes 11.0 on Windows 7 64-bit / Itunes store crashes app completely

    Hello
         I Installed Itunes 11.0 on Windows 7 64-bit and I can download podcasts and it will sync,
    but after downloading app updates and clicking done,
    Itunes crashes immediately when it tries to access the itunes store.
    If I try to access the Itunes store though Itunes at any time it crashes.  CrashTunes?
    Ninetynine percent of the time I don't want to go to the Itunes store ... 
    I want to sync my updated pocasts and updated apps to the phone and leave. 
    not half-sync my phone, crash and repeat until I get the timing right,
    then have to break more traffic laws that usual to get to work on time.
    Sorry for the vent,
    Thanks for your time to any of those who help,
    Bobby

    After numerous calls with Apple support, I finally got it working
    For me, the problem was the following:
    1. Make sure that Internet Explorer is your standard browser for windows (if not...make it)!
    2. In Internet Explorer go to "Internet Options" then "Advanced"
    3. In the list scroll down to "Security" and UNCHECK "Check for server certificate revocation"
    4. Make sure that (a bit further down) "Use SSL 3.0" and "Use TLS 1.0" are CHECKED.
    5. Delete the "SC Info" folder once again... 
    6. Run iTunes in Admin-Mode
    After that, I was able to activate my computer and I changed my browser back to Firefox afterwards...
    Hope that will help you too !!
    Cheers

  • Instalo itunes 10.4 de 64 bit pero cuando quiero abrirlo haciendo click en el icono, sale lo siguiente Apple Application Support was not found. Is required to run itunes. please unistall itunes, then install itunes again. Error1(windows error2).

    Instalè Itunes 10.4 de 64 bits en mi ordenador, pero cuando quiero abrirlo me sale un mensaje en inglès que dice:  Apple application Support was not found.
    is required to run Itunes.  Please  unistall Itunes, then install iTunes again.
    Error1(windows error2).
    Ya he instalado y desintalado varias veces y siempre aparece lo mismo.

    tengo exactamente el mismo problema!!! al momento de bajar la actualización con el apple software update me arroja un error y me recomienda hacer la instalación manual, una vez que actualizo de manera manual me aparece un error de "ensamblaje"
    AYUDA! no puedo upgrade my iPod!

  • Problem installing itunes on windows 64bit

    problem installing itunes on windows 64bit, help me!!!

    Yes, when I try to install the iTunes software on my notebook, running Windows 7 64-bit, I get a window that says: "There were errors before iTunes could be configured. Error during installation. Computer was not changed. "thanks

  • I have tried to install iTunes 5 but when Windows it starts to install it  says there`s a problem with my Windows installer Paket and cancel the Program

    i have tried to install iTunes 5 but when Windows it starts to install it  says there`s a problem with my Windows installer Paket and cancel the Program. I`ve searched for answears in the web and they said ischould waste my old Itunes version and try it again. But it happend the same again! Now i havent any iTunes version and iAlso can`t Load a new one!!!! Pllease help me !!!

    I solved it myself, after the "note" which came back from FF/Mozilla just as I finished my message, commenting on what it was that my system had , I wnnt back to check my plug-ins etc. I downloaded the latest Java, BOTH 32bit AND 64 bit versions and latest Firefox.
    Now all is working.
    Thanks,
    B.

  • I can not install itunes for my original windows 7 32 bit on my computer

    i cannot install itunes for my original windows 7 32 bit on my computer

    What happens when try to install iTunes? Error messages?
    You might have better luck posting in the iTunes forum since you do not hav an iPod touch problem.

  • Trying to install iTunes 12.1 for Windows 8.1 (64-bit) and get Itunes error HRESULT: 0x800736B3

    Hello,
    I am Trying to install iTunes 12.1 for Windows 8.1 (64-bit) and I get an Itunes window with an error that says:
    An error occurred during the installation of assembly 'Microsoft.VC80.CRT,type="win32",version'8.0.50727.6195",publicKeyToken="1fc8b3 b9a1e18e3b"processorArchitecture="amd64". Please refer to help and Support for more information.HRESULT: 0x800736B3
    I already:
    - Uninstalled all old Itunes versions.
    - Tried a clean reboot to install the new version,
    - Installed the security update’ Microsoft Visual C++ 2005 Service Pack 1 Redistributable Package ATL Security Update’
    But I still get the same error.
    Can someone help?
    Thanks!

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    If you still have trouble you might consider installing the alternate version iTunes 12.1 for Windows (64-bit — for older video cards) where you can download a 64-bit installer for the 32-bit version of iTunes that works with older video cards. This version may also be useful for anyone who is unable to get the 64-bit version of Apple Application Support to install when using the itunes6464setup file, or has trouble with playback of certain video files despite having QuickTime installed.
    tt2

Maybe you are looking for

  • Is there any way to force time machine to keep retrying after disk i/o error?

    a little background to my problem: i've had a hard drive problem previously, and i managed get all the data off of my mac by trying and retrying to access the same files and also from my working time machine backup. after zeroing out and reformatting

  • Possible BUG: duplicating a shape layer only duplicates previously selected points - PS CS6

    Unless PS has been updated to make this a feature, i may have found a bug. Now (in CS6 vs. previous versions) when you duplicate a shape layer, if you had previously selected specific points of the shape (for example with the direct selection tool) o

  • Will Dreamweaver CS4 run on Mac OS X 10.7 Lion?

    I've been upgrading several software apps I have to bring them into compliance with Mac OS X 10.7 Lion before I upgrade the operating system itself.  I have the CS4 Master Collection, and it's about the last step before I'm totally brought up to date

  • Stop automatically installing Apple Mobile Device Support all the time

    I don't have an iPhone. I'm not planning on getting an iPhone so basically the Apple Mobile Device Support software is a waste of memory and hard disk space. Yet every time I upgrade iTunes it get's installed and I have to go an uninstall it again. Y

  • No default reports, srs issues

    Hi all, I've installed reporting point but I have some access problems. srsrp.log: Set configuration SMS_SRS_REPORTING_POINT 31/10/2014 10:21:14 3272 (0x0CC8) Check state SMS_SRS_REPORTING_POINT 31/10/2014 10:21:14 3272 (0x0CC8) Check server health.