Problems installing iTunes -- Windows XP

A few days ago I went to open my iTunes, however it got stuck/froze while trying to access the itunes store. Had numerous problems with this each time I opened iTunes--even after shutting off and/or restarting my computer. I ended up uninstalling all of the apple programs-- itunes, bonjour, ipod, etc.
After doing so, I downloaded the latest version of itunes form the apple website. It downloads, however when I go to install it I get a message that pops up saying the following:
"iTunes Installer has encountered a problem and needs to close. We are sorry for the inconvenience. If you were in the middle of something the information you were working on might be lost. Please tell Microsoft about this problem. We have created an error report that you can send to us. We will treat this report as confidential and anonymous." I can click on a link that shows me what data the error report contains, and when i do so the error signature is: EventType : InPageError P1 : c000009c P2 : 00000003
On this box that pops up, I have a button to "Debug", "Send Error Report" or "Don't Send"-- I have tried clicking on each one during separate installations, however nothing seems to work.
I've shut my computer off for a while, I've also tried restarting it, and I have also tried downloading an older version of iTunes. I used to have iTunes on this computer for 4+ years and it had been working fine. Can someone PLEASEEE HELP

I got a similar problem though I'm not upgrading because my screen reader, JAWS from Freedom Scientific, and the JAWS scripts for ITunes for the version of JAWS I have is version 10 and the scripts is version 4.1 only works with ITunes version 8.2.1. Now that I've got that out of the way, on to my dilemma. I Get An Error Using ITunes 8.2.1 When Opening
I'm having trouble
with ITunes. When I open it to say play a radio station,
say smooth jazz sky.fm, when I open the application
using WinXP Home Edition service pack 3 all my
windows stuff is up to date, however I get this error
when I select ITunes and press enter on it. Anyone
know how to troubleshoot this? iTunes has encountered a problem and needs to close. We are sorry for the inconvenience.
If you were in the middle of something, the information you were working on
might be lost.
For more information about this error, click here.
Close button or more details button is all I see so I chose close so I can write you, well now I'll leave it to you to give me options in troubleshooting
this. Thanks so much for your valuable feedback and help.
Also I tried to uninstall it, deleted all associated files, probably accidently deleted the Apple software update stuff including bonjovi or whatever it is called, hahaha, anyway, I'm a mess and don't know what to do regarding this problem can someone please email me at [email protected] because I'm at a loss as to what caused this and what to do about it. If I were to press the more details button, I get: iTunes
Error signature
AppName: itunes.exe AppVer: 8.2.1.6 ModName: unknown
ModVer: 0.0.0.0 Offset: 10001040
To view technical information about the error report, click here. Close And if I were to press the technical information button I get: iTunes
Error signature
AppName: itunes.exe AppVer: 8.2.1.6 ModName: unknown
ModVer: 0.0.0.0 Offset: 10001040
To view technical information about the error report, click here. Close So, what can I do?

Similar Messages

  • Problem Installing iTunes: "Windows Installer"

    Help! Everytime I try to install the newest iTunes, I get the following message:
    ":Windows ® Installer. V 3.01.4000.1823
    msiexec /Option <Required Parameter> [Optional Parameter]
    Install Options
    </package | /i> <Product.msi>
    Installs or configures a product
    /a <Product.msi>
    Administrative install - Installs a product on the network
    /j<u|m> <Product.msi> [/t <Transform List>] [/g <Language ID>]
    Advertises a product - m to all users, u to current user
    </uninstall | /x> <Product.msi | ProductCode>
    Uninstalls the product
    Display Options
    /quiet
    Quiet mode, no user interaction
    /passive
    Unattended mode - progress bar only
    /q[n|b|r|f]
    Sets user interface level
    n - No UI
    b - Basic UI
    r - Reduced UI
    f - Full UI (default)
    /help
    Help information
    Restart Options
    /norestart
    Do not restart after the installation is complete
    /promptrestart
    Prompts the user for restart if necessary
    /forcerestart
    Always restart the computer after installation
    Logging Options
    /l[i|w|e|a|r|u|c|m|o|p|v|x|+|!|*] <LogFile>
    i - Status messages
    w - Nonfatal warnings
    e - All error messages
    a - Start up of actions
    r - Action-specific records
    u - User requests
    c - Initial UI parameters
    m - Out-of-memory or fatal exit information
    o - Out-of-disk-space messages
    p - Terminal properties
    v - Verbose output
    x - Extra debugging information
    + - Append to existing log file
    ! - Flush each line to the log
    * - Log all information, except for v and x options
    /log <LogFile>
    Equivalent of /l* <LogFile>
    Update Options
    /update <Update1.msp>[;Update2.msp]
    Applies update(s)
    /uninstall <PatchCodeGuid>[;Update2.msp] /package <Product.msi | ProductCode>
    Remove update(s) for a product
    Repair Options
    /f[p|e|c|m|s|o|d|a|u|v] <Product.msi | ProductCode>
    Repairs a product
    p - only if file is missing
    o - if file is missing or an older version is installed (default)
    e - if file is missing or an equal or older version is installed
    d - if file is missing or a different version is installed
    c - if file is missing or checksum does not match the calculated value
    a - forces all files to be reinstalled
    u - all required user-specific registry entries (default)
    m - all required computer-specific registry entries (default)
    s - all existing shortcuts (default)
    v - runs from source and recaches local package
    Setting Public Properties
    [PROPERTY=PropertyValue]
    Consult the Windows ® Installer SDK for additional documentation on the
    command line syntax.
    Copyright © Microsoft Corporation. All rights reserved.
    Portions of this software are based in part on the work of the Independent JPEG Group."
    I have no idea what this is, or how to fix it.
    Dell   Windows XP  

    okay, this looks to be the key piece of information:
    Windows ® Installer. V 3.01.4000.1823
    that suggests you've got Windows Installer 3.1v1 (or 3.0) on your PC at the moment. try upgrading to Windows Installer 3.1v2. see:
    Windows Installer 3.1 v2 (3.1.4000.2435) is available
    does an itunes install go through properly with a 3.1v2 in place?

  • I haveing problem installing itunes on Windows 7. Erorr masage is "There is a problem with this Windows installer package. A program reguired for this install to comlet coudnt be run. Contact your support personnel or package vendor."

    Hello,
    I haveing problem installing itunes on Windows 7. Erorr masage is "There is a problem with this Windows installer package. A program reguired for this install to comlet coudnt be run. Contact your support personnel or package vendor."
    Please heLp.
    Thank you.

    Repair your Apple Sofyware update.
    Go to START/ALL PROGRAMS/Apple Software Update. If it offers you a newer version of Apple Software Update, do it but Deselect any other software offered at the same time. Once done, try another iTunes install

  • Problem Installing iTunes In Windows 7 64-Bit

    I am using Windows 7 64-Bit. I am experiencing problem installing iTunes.

    Hello chngbg,
    After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning iTunes installation issues:
    Issues installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/ht1926
    Thank you for contributing to Apple Support Communities.
    Cheers,
    BobbyD

  • Having problems installing iTunes on Windows XP

    Having problems installing iTunes on Windows XP - Error msg "There is a problem with Windows Installer Pkg. A program required for this install to complete could not be run. "  However, it's an iTunes error msg.

    The installation fails at the last possible moment each time.
    are you getting an error message, dave? if so, what does it say? include error message numbers if you're getting any.

  • Problem installing itunes on windows 8 64bit. Installation gets stuck on Status: (blank) literally blank

    Problem installing itunes on windows 8 64bit. Installation gets stuck on Status: (blank) literally blank. I really need to install this since I have only 1 PC and i just bought the new iPhone 6.

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    tt2

  • Problem installing itunes on windows 64bit

    problem installing itunes on windows 64bit, help me!!!

    Yes, when I try to install the iTunes software on my notebook, running Windows 7 64-bit, I get a window that says: "There were errors before iTunes could be configured. Error during installation. Computer was not changed. "thanks

  • I have a problem installing itunes (10.7)....it says that i've installed itunes successfully, but when I try to open itunes, it says that itunes have stopped working!

    i have a problem installing itunes (10.7)....it says that i've installed itunes successfully but when I click on the shortcut, a popup box states that "Itunes have stopped working and asks me to either search via windows for solution or close program"

    Yes, you should be on Quicktime version 7.7. by now. Have you ever used Software Update?
    You can download it from here:
    http://support.apple.com/kb/DL761

  • TS1406 having problems installing itunes on computer so I can sysc with iphone.  had to download only then installed itunes.  getting error trying to install AppleMobileDevice64.

    having problems installing itunes on computer so I can sysc with iphone.  had to download only then installed itunes.  getting error trying to install AppleMobileDevice64.

    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any Apple Mobile Device Support entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • Problems installing itunes 11

    Whenever I try to install iTunes 11 it comes up 'the installer encountered errors before iTunes could be configured. Error occured during installation. Your system has not been modified. Please run installer again etc' I've been having problems with trying to sync my ipod touch to itunes. I decided to completely delete my iTunes and re-install but this is the message thats came up.

    I had problems installing iTunes and the solution that worked for me was to use winrar (or other extracting program) to extract the files from itunes setup.exe. Once extracted you can go into that folder and individually install which software component you need. I spent a couple hours on the phone with tech support with no success until we tried the above. Now everything works great. This should solve your problem.

  • Im having problems installing itunes on my G5.  Any suggestions?

    Im having problems installing itunes on my G5.  Any suggestions?

    What version OS X is your G5 running?
    What version of iTunes are you attempting to install?
    Why do you need the new version?
    Allan

  • Problem installing Itunes. (error 2352)

    I have a problem installing Itunes. :S
    When i try to install it, an error pops up saying that there is an error 2352.
    Please help ASAP
    Computer: eMachines T1742
    thanks!

    i get the same error tried everything did you fix if so how?

  • HT1222 Anybody else having problems installing itunes version 11 on a MacBook Pro?

    Anybody else having problems installing itunes version 11 on a MacBook Pro? Is so, how can they be resolved?

    You need to tell us exactly what messages you are seeing.
    You posted this in the OSX 10.4 forum but your computer profile says you are running OSX 10.6.8  Which system version you are running makes a big difference.

  • Problem installing on Windows Vista?

    I have the package for adobe photoshop elements 9 and premier pro 9 and can't get photoshop to install. When I place the disc in my computer auto start comes up with options for viewing pictures in different programs but there isn't anything saying "install" or "run" the software. I then went into explorer to view the folders in the disc but i still can't get the installation process to start. Does it matter that I installed premier before photoshop? I don't think It''s a space issue because I should have enough. Help would be much appreciated thanks.

    Sorry for the late reply, and thank you for posting your advice so quickly. However, I tried looking for "setup.exe" or something similar but can't seem to find one at all, and I searched through all the folders. Is it possible there is something wrong with the disc? Or should I download a trial version online and use the code on the back of my package to access the full product instead?
    Date: Tue, 4 Jan 2011 03:30:12 -0700
    From: [email protected]
    To: [email protected]
    Subject: Problem installing on Windows Vista?
    Try looking inside the "Adobe Photoshop Elements 9" folder and double click on Setup.exe to launch the install.
    Regards,
    Ankush
    >

  • Problem installing iTunes  11.4.0.18

    I am having problem installing iTunes update version 11.4.0.18 - Please . I appreciate help in this matter.

    Hello,
    I suggest that you follow the instructions in this Apple troubleshooting article.

Maybe you are looking for

  • How do I move songs from one account to another account

    My niece has been sharing an account with another person and wants to move her songs to her own account. Does anybody know how to do that? Thanks!

  • Photo viewer lost after firmware update

    hi im using nokia 6303i classic and recently updated my firmware 6.60 to 7.10 and i lost all the applciations including photo viewer, calculator, converter, opera mini and all others which are built in phone memory. kindly help me, if anyone can send

  • Every-time I try to open my Premiere Pro project in Audition it crashes. What is the problem?

    Every-time when I want to open my premiere pro  project in Audition to work on the audio, Premiere Pro crashes. What is the problem? Thank you, Maruf

  • Why do i get an "IllegalBlockSizeException"?

    I have a piece of code which encrypts a string and stores it into a txt file. But when i come to decrypt the file i get the following error Exception in thread "main" javax.crypto.IllegalBlockSizeException: Input length (with padding) not multiple of

  • Printing orientation problems cs5

    I have a page setup in cs5 as a3 landscape but no matter what i do it always prints out in a rotated view on a3 paper and twists the image so it's cut off. I've tried everything.... gone through every print dialog option in cs4 and cs5 and compared a