Problems Installing Microsoft Office 2004 on 10.4.3!

Hi all,
A friend of mine just purchased 10.4.3 from the Apple Store for use with his G5 (the original single 1.8). My friend is not very skilled with computers, so I have been helping him get 10.4 running.
• We wrote zeros to his hard drive.
• We then did a fresh installation.
• We then ran software update.
• Apps like Photoshop Elements have installed without problems.
Microsoft Office 2004 (Student and Teacher) will not install using the installer or drag-and-drop.
• The installer finishes but the Office 2004 apps are not on the Hard Drive!
• Drag-and-Drop encounters an error (-36 I think) and stops installing.
Obviously, my friend is disappointed that Office will not install on a fresh OS - Please help!
PowerBook G4 Mac OS X (10.4.3)

Hi all,
Templeton Peck may have been correct after all! I just got this message from Microsoft Support moments ago:
Thank you for requesting support for Microsoft Office 2004 for Mac. My name is Mike and I will be working with you to resolve this issue.
As I Understand you are Recieving an Error when installing Office 2004, which is not allowing you to Complete the installation.
With Error 36 There is only one thing to do, you will need to contact our Replacment Product Department for a new disc, you can contact them by calling 1-800-360-7561
Please let me know if this resolves your issue.
Thank you for using Microsoft Technical Support...
I guess I'll give a new disk a try -- I'll report back once I've tried that. :~)
rawbertow789

Similar Messages

Problems with microsoft office 2004

I have microsoft office 2004 installed on my macbook and excel and powerpoint no longer open. Word still works but when I try to open excel or powerpoint from the dock, a question mark appears and if from applications it doesnt exist. What could have happened and how can I fix it? Please help!

This message occurs whenever your installed fonts change. I work for a publisher so was getting it all the time as I turned fonts on and off for different projects.
In Office 2004, do this:
1. Go to */Applications/Microsoft Office 2004/Office/Support Files/*
2. Rename or move FontCacheTool. (Requires administrator access)
In Office 2011, do this:
1. Go to *~/Library/Preferences/Microsoft/Office 2011/*
2. Delete *Office Font Cache*
3. From Terminal, type touch" then drag in the Office 2011 folder
4. Back in the Finder, do Get Info on the new, empty *Office Font Cache* file. Make it read only and lock it.
Notes:
1. WYSIWYG menus will now just show the font name in standard font.
2. You may be able to disable the 'optimising' message more easily by going to Word's preferences and turning off the 'WYSIWYG font and style menus' tick box in the General section. This takes affect in all Office applications but doesn't seem as reliable at preventing the caching problem.
4. Newly added fonts should still appear when you next start an Office application.
3. However you have Office set up, it can't see certain fonts. They are the ones logged to Console, e.g.:
12/04/2011 09:58:14 /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Support/fontd[21782] ATS Font family could not be created for Abaton ITC Std - Legacy Applications may not see this font

Snow Leopard Problems with Microsoft Office 2004

I installed Snow Leopard about two months ago. Ever since I have nad problems opening Microsoft Worrd 2004. Every time I try to open Word it hangs up at "Optimizing font menu performance..." Before I installed Snow Leopard I had no problems with any Office 2004 applications. I also have a lot of problems with fonts when I open Safari.

This message occurs whenever your installed fonts change. I work for a publisher so was getting it all the time as I turned fonts on and off for different projects.
In Office 2004, do this:
1. Go to */Applications/Microsoft Office 2004/Office/Support Files/*
2. Rename or move FontCacheTool. (Requires administrator access)
In Office 2011, do this:
1. Go to *~/Library/Preferences/Microsoft/Office 2011/*
2. Delete *Office Font Cache*
3. From Terminal, type touch" then drag in the Office 2011 folder
4. Back in the Finder, do Get Info on the new, empty *Office Font Cache* file. Make it read only and lock it.
Notes:
1. WYSIWYG menus will now just show the font name in standard font.
2. You may be able to disable the 'optimising' message more easily by going to Word's preferences and turning off the 'WYSIWYG font and style menus' tick box in the General section. This takes affect in all Office applications but doesn't seem as reliable at preventing the caching problem.
4. Newly added fonts should still appear when you next start an Office application.
3. However you have Office set up, it can't see certain fonts. They are the ones logged to Console, e.g.:
12/04/2011 09:58:14 /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Support/fontd[21782] ATS Font family could not be created for Abaton ITC Std - Legacy Applications may not see this font

Having problems installing Microsoft Office in my Lenovo S10

I have been trying to install microsoft office for students in my Lenovo S 10, I upgraded my Ram so have enough space and I am using an external DVD writer model SE-SO84 by Samsung...Is there something I should know??? Thanks

Hi all,
Templeton Peck may have been correct after all! I just got this message from Microsoft Support moments ago:
Thank you for requesting support for Microsoft Office 2004 for Mac. My name is Mike and I will be working with you to resolve this issue.
As I Understand you are Recieving an Error when installing Office 2004, which is not allowing you to Complete the installation.
With Error 36 There is only one thing to do, you will need to contact our Replacment Product Department for a new disc, you can contact them by calling 1-800-360-7561
Please let me know if this resolves your issue.
Thank you for using Microsoft Technical Support...
I guess I'll give a new disk a try -- I'll report back once I've tried that. :~)
rawbertow789

T61 problems installing microsoft office 2010

I`ve recently purchased a lenovo ThinkPad t61 with Windows 7 preinstaled on it.
I`ve noticed that it didn`t came with Microsoft Office Pack so i`ve took one from my other laptop.
When i hit the "setup.exe" it prompts me with the administrator acceptance i click yes, its opens for a second some kind of commander windows and then stops everything...

Try with right-mouse click and selecting "Run as administrator"
One questions though, when you say:
danutzurs wrote:
I`ve noticed that it didn`t came with Microsoft Office Pack so i`ve took one from my other laptop.
Did you copy the content of the folder from another laptop? Or did you had a copy of the installs CD in it?
Hope this helps!
/L40SX/240/240X/2*340CSE/360PE/365XD/380D/380E/380XD/380Z/390/560E/560X/2*570/2*600/600E/750Cs/755C/760CD/760EL/760XD/770E/A20p/A22p
A31/i1600/G40/R50p/R61i/S30/SL510/2*T22/4*T4x/11*T6x/6*T4x0x/6*T5x0/3*W5x0/W700/3*X2x/4*X3x/3*X4x/5*X6x/3*X6xT/10*X2xx/2*X200T/4*X30x/Z60m/3*Z61x
Comunidad en Español English Community Deutsche Community Русскоязычное Сообщество

Problems installing Microsoft Office for iMac

I am trying to install the (free) trial version of MS Office Suite for my iMac. Even though I've closed all other programs, I get a warning window saying that the install can't be completed because Safari is open, which it isn't. The installer prohibits me from being able to logoff or shutdown through the Apple menu, I have to do a hard restart. I dragged the download into the trash folder and re-downloaded it and I got the same problem when I tried to install.
A little help?

You don't use your Apple ID or its password to install anything on your Mac. You use the admin account's name and password.
Use the name and password you last entered when resetting them. The "name" you use is not the short name of the admin account folder.
For example. If you create an admin account of John Smith, the short name given to that account's folder will be johnsmith. So when an app requests an admin name and password to install something, the admin name you enter is John Smith, not johnsmith.

Installing Microsoft Office Student and Teacher Edition 2004 (Mac)?

Before I install Microsoft Office 2004-Student and Teacher Edition (Mac), Do I need to Uninstall/Trash the TRIAL Versions of Word, Excel, Powerpoint and Entourage that came with the computer?
*I have not activated the Microsoft Office 2004 Test Drive (30 day trial) yet for Word, Excel, Powerpoint and Entourage, which
was already installed on my computer.
Do I need to activate the trial?
or Do I need to just Uninstall/Trash each ot the individual programs I mentioned above, Before I continue, to keep it from messing up the installion?
Thanks In Advance!!
Imac G5 Mac OS X (10.3.9)

Hi FritztheKat (he was a very naughty kitty ,
If you never installed the Test Drive, then simply trash it. Otherwise, you'll need to run the uninstall application and reinstall the full version, or it will eventually time out. If you can't remember if you installed the trial version, then keep it around on an external disk or CD-R/RW. Though as mentioned above, the full version gives you the option of uninstalling both the full and trial versions at once before reinstalling, so you shouldn't need to keep the trial version around. You can always download it again if necessary.
Being at 10.4.6 for Tiger and with all updates installed for Office, there's nothing else to do there.
As far as which apps to use, that's up to you. I use Entourage simply because it came with Office. That's not to say it's a better program by default than OS X's Mail. But I've never used Mail, so can't comment on which has the upper hand.
You already have iChat, so MSN messenger isn't needed. But I just don't do any chatting online, so can't really tell you if one has features the other doesn't.
If you do a lot of work for or with companies and/or PC users in general, then Word is the way to go for word processing. 100% compatibility with the majority of users when sharing documents is a big plus in that catagory.
The Creative Suite will work fine (according to those using it on an Intel based Mac), but it will be rather slow since it has to be run through the Rosetta emulation. As will Office. Both Microsoft and Adobe have hinted that the next release of their products will be Spring of 2007. At which point, they'll be Universal apps, and so native to Intel Macs.

Reinstalling fonts in microsoft office 2004

Hi there -
I recently bought an iBook G4, OS X 10.4.3. I installed Microsoft Office 2004 (which I had on my iMac G3, OS X 10.3.9)
Following the installation, the first time I opened the Office applications, an error message appeared stating that several fonts were corrupt and should be deleted (this had not happened on the iMac.)
I deleted these fonts in Applications/Office/Fonts.
Since then have been able to use Office 2004 without issue, albeit it without the said fonts. As the fonts were only deleted from Office fonts, they are available in other Applications such as Mail.
I would like to reinstall these fonts in Office. Is that possible? If so, how?
Apologies if there have been similar posts, but my search of topics did not turn up specific enough answers...
Thanks for your help, caroline

I've had a similar problem -- dozens of fonts that I had installed in my font library (luckily I had isolated them in their own folders) were recognized as "corrupt" by my Microsoft Office 2004 software. I pulled them from my font library and dragged them onto my desktop, then restarted. That solves the problem for my Office apps, but I need these fonts when I work in my Adobe CS2 files. Right now, to access those fonts, I have to close my Office apps, drag the fonts back into my font library, then restart my computer. To use Office, I have to reverse the procedure. Any suggestions on how to keep the fonts in my main font library, but make them inaccessible to Office?
imac Mac OS X (10.4.4)

Microsoft Office 2004 and OS X 10.8.2

Can I install Microsoft Office 2004 onto my new Macbook Pro OSX 10.8.2?

Nope. That truly ancient product only runs on the ancient PowerPC Mac PowerBooks. You need Office 2008 or 2011. Microsoft is offering to sell you Office 2011 and give you a rain check for when the newer version comes out: http://www.microsoft.com/mac

Microsoft office 2004 for mac installation problem

Hi there,
I initially download the microsoft office 2004 trial. I bought the student & teacher edition and install it in my macbook. There was a uninstall button on the trial software that I press and I don't know if that removed the trial version. The problem is "this product is license to office 2004 test drive user, my name and product ID number" are all showing initially when you press any of the office 2004 icon. Having the test drive user showing up makes me wonder if the trial version was totally deleted. If the trial version was not deleted, will it slow down the program and how can I remove it without re-installing the full version that I bought.
Any help is appreciated
thanks so much
Macbook Mac OS X (10.4.7) 60 gb harddrive & 1 gb ram
Macbook Mac OS X (10.4.7)

The uninstaller is located in the MS Office folder in the Additional Tools folder. There's also one on the Office 2004 X Installer CD.

I just installed the Lion operating system, basically to upgrade my iPhone. I didn't realize that my Microsoft Office 2004 application would no longer work. I have been using Word for my writing and I receive most of my emails with Word attachments. I hav

I just installed the Lion operating system, basically to upgrade my iPhone. I didn't realize that my Microsoft Office 2004 application would no longer work. I have been using Word for my writing and I receive most of my emails with Word attachments. I have been using Apple products for years, always touting their reliability and customer service. I am not a techie, I just want to be able to do what I do on the computer and Apple always fulfilled my needs. Now I am told because of some operating system gobbledygook, I have to go out and purchase new software to use Word. This is despicable. I see no particular benefit to using Lion, but I do see a lot of detriments. Apple now seems to have turned into Microsoft, making software obsolete so they can make more money and to **** with the customer. You can be sure that my next computer will be a PC. I have completely lost confidence in Apple.

I seem to never tire of saying this. It was for Apple when they first announced 10.7 to disclose this. Yes, it was widely reported -- or rather, rumored -- but not by Apple. And many people who have gotten caught by this assumed that Apple itself would have told them beforehand about the loss of this very important feature which they had come to rely on. As far as I know, not even in fine print, does this appear anywhere on the Lion announcement or any of its links.
I am not saying Apple had to continue Rosetta in Lion, or forever, just that if it was going to be dropped, it should have been made known.
As relative "insiders" we should not forget that many people don't have the time, habit or interest to do this kind of research. I think it is a breach of trust that Apple has never directly made this announcement or given people the opportunity to decide beforehand if giving up their PPC apps for a new OS is a worthwhile tradeoff.

Installing Microsoft Office:mac 2004 Student and Teacher Edition

I am trying to install Microsoft Office:mac 2004 student and teacher edition.
I don't know how to achieve this.
I have tried the Office Setup Assistant but it says "You can't open the application "Office Setup Assistant" because PowerPC applications are no longer supported.
So, I assume I have to do the "Drag the Microsoft Office 2004 folder to your hard disk to install all Office components" option.
Being very new to iMac, my question is, "Where exactly do I drag it to? Which icon along the bottom or should it go somewhere else?
Any help would be great
Thanks

It will not work with Mountain Lion. You need Office 2011 for OS X.
Office 2004 and Other Applications Don't Work in Lion/Mountain Lion
If you have Office 2004 which is a PPC-only suite, it will not work in Lion/Mountain Lion. You need to upgrade to Office 2011 - Mactopia - or you can try the freeware suite, Libre Office, that is functionally similar to Office 2007 for Windows except it works on Lion/Mountain Lion.
You may want to consider as well:
These two suites are similar to Libre Office but not as current or as well-supported:
NeoOffice
Open Office
And, then there is Apple's iWork suite:
Pages - word processing and layout
Keynote - presentation
Numbers - spreadsheet
Each can open and save Office compatible files. They may be purchased separately via the Mac App Store for $19.99 each.
As for other software, any PPC-based software will not run in Lion or Mountain Lion because Rosetta is no longer part of OS X. You will need to upgrade to Intel versions of the software.
(Access to the Mac App Store requires Snow Leopard 10.6.6 or higher and an Apple ID.)

Installing Microsoft Office Student and Teacher Edition 2004?

I was wondering, Before you install the" Microsoft Office 2004 (Teacher and Student Edition)" do you need to Uninstall/Trash the Trial Versions of Word, Excel, Powerpoint and Entourage that were already installed on the computer.
*I haven't activated any of the trial versions on my computer yet.
Imac G5 Mac OS X (10.3.9)

You can just trash the Trial version folder, only if you haven't launched any of the MS Office Trial apps. If you have, you'll need to use the uninstall app that's in the trial folder. If you haven't used/double-clicked any of the apps, you can just trash the folder.
Lee

Microsoft Office 2004 (Word) unable to save files I have been running Office 2004 on my Intel iMac with Snow Leopard for some time and all of a sudden I cannot save a document. Word just stopped responding and I have to force quit. I can open Word and cr

Microsoft Office 2004 (Word) unable to save files
I have been running Office 2004 on my Intel iMac with Snow Leopard for some time and all of a sudden I cannot save a document. Word just stopped responding and I have to force quit. I can open Word and create a new document but I cannot save it. I reinstalled Word but that didn’t help. Then went to the Internet and found at least one other Mac user having the same problem which it suggests is caused by a recent Mac Security Update:
http://answers.microsoft.com/en-us/mac/forum/macoffice2004-macword/word-2004-wil l-not-open-or-save-documents/b04eb870-9b0d-4f3b-bb47-b122301e36f6
So I check for a new Mac Security Update and sure enough there was one. I downloaded it and now Word seems to be working, as it should. I can both open and save files. The only problem remaining is that when I open Word I get the following error message “An unexpected error occurred while trying to load the Microsoft Framework library”. I contacted Apple but they were unable to help.
How can I get rid of this error message?

Look, I realize you might have to get your machine working, so this is how you revert back.
Restore proceedure to pre-Security Update 2012-001 v 1.0 & v 1.1
#1 Backup your personal data off the machine.
Backup files off the computer (not to TimeMachine). If you don't have a external drive, get one and connect to the USB/Firewire port and simply drag and drop copy your User folder to the external drive, it will copy all your files. It's best to have two backups of your data off the machine when trying to restore.
Disconnect all drives now to prevent any mistakes from occuring.
#2 Reinstall OS X 10.6 from disk
Get out your 10.6 install disk and make sure it's clean and polished (very soft cloth and a bit of rubbing alcohol, no scratches) If your disk is borked, you'll have to order a new one from Apple with your serial number.
Hold c boot off the 10.6 disk (wired keyboard, internal optical drive), use Disk Utility First Aid to >Repair Disk of your internal drive (do not format or erase!!), Quit DU and simply re-install 10.6.
Note: Simply reinstalling 10.6 version from disk (without erasing the drive) only replaces 10.6.8 with 10.6.x and bundled Apple programs, won't touch your files (backup anyway) or most programs, unless they installed a kext file into OS X itself. (only a few on average do this)
#3 Update to 10.6.8 without Security Update 2012-001 v1.0 or v1.1
Reboot and log in, update to 10.6.8 via Software Update, but EXCLUDE THE Security Update 2012-001 by checkinig the details and unchecking the blue check box.
#4 Reinstall any non-working third party programs
When you reboot, make sure to reinstall any programs that require kext files installed into OS X, you'll know, they won't work when you launch them or hang for some reason as they are missing the part they installed into OS X.
If for some freakish reason you get gray screen at any time when booting (possible it might occur when you reinstall older programs), hold the shift key down while booting (Safe Mode, disables kext files) and update your installed third party software so it's compatible with 10.6.8.
https://support.apple.com/kb/TS2570
That's it really.

I have Microsoft Office 2004 on my MacBook (2.4 GHz Intel Core 2 Duo). It is currently up to date with Microsoft updates. I am running Mac OS 10.6.8. I just updated my Mac software with "Security Update 2012-001". I am now unable to print (Epson NX510

I have Microsoft Office 2004 on my MacBook (2.4 GHz Intel Core 2 Duo). It is currently up to date with Microsoft updates. I am running Mac OS 10.6.8. I just updated my Mac software with "Security Update 2012-001". I am now unable to print (Epson NX510 printer) from Excel or Word. When I click on the Print menu item in Excel, there is a flash in the background like it is trying to open the print window, but nothing else. I am able to print from other programs like TextEdit, Mail or KakeidaGraph. As far as I know I have the latest Epson print driver.
Also, I am also unable to open an existing Excel or Word file from the open menu - both programs lock up and do not respond. I have to force quit. After I restart Excel or Word I can open an existing file by double clicking on the file, but if I again try to open another file from the open menu, Excel or Word lock up.
Any similar problems?

Howdy,
Apparently some are reporting that this causes the older PowerPC (PPC) applications that are supported in 10.6 via 'Rosetta' to crash upon attempting to open/save/print using any dialog box, or fail in other similar ways such as simply not printing or quitting, or freezing/hanging/crashing of the application.
I have read of some companies that have indeed submitted proper bug reports to Apple, but that is not a guarantee of a bug-fix being issued.
You might wish to read:
http://www.macintouch.com/readerreports/snowleopard/index.html#d02feb2012
If you are unsure if you are still using PowerPC apps, if the application is currently running, look under the 'Activity Monitior' (in Applications -> Utilities), or alternatively you could check in the System Profiler, Applications. Check the column "Type".
Here is a fairly simple way you can restore you system and restore you applications functionality again, if you don't have a recent clone or good Time Machine backup that you can restore from. If you do, restore from your backup prior to having installed the Security Update 2012-001.
Time Machine restore: http://support.apple.com/kb/ht1427
If you are restoring a backup made by a Mac to the same Mac
With your backup drive connected, start up your Mac from the Lion recovery partition (Command-R at startup) or Mac OS X v10.6 installation disc. Then use the "Restore From Time Machine Backup" utility. Select the backup prior to your issues, and it will be restored back to the state it was in at that time.
If you can't easily restore from a backup, you can instead do the following:
- You first start by reinstalling your OS X 10.6.x, this will preserve all your user data, your applications, no worries there.
- Then install the Mac OS X 10.6.8 Update Combo v1.1 (links provided below)
- Make sure you're printers are showing up correctly in your system preferences, if not, re-add the printers
- Then finally, run the Apple Software Update (by pulling down the Apple Menu), and install any and all remaining updates, except do not then re-install the Security Update 2012-001. It is possible that you may have to reboot after installing some of the updates, and you may even need to run it a 2nd time to make sure that you've got all updates, except NOT the Security Update 2012-001.
Links for 10.6.8 Update Combo v1.1:
http://support.apple.com/kb/DL1399
or the link to directly download this 1.09GB combo updater:
http://support.apple.com/downloads/DL1399/en_US/MacOSXUpdCombo10.6.8.dmg
Cheers,
Daniel Feldman
=======================
MacMind
Certified Member of the
Apple Consultants Network
Apple Certified (ACHDS)
E-mail: [email protected]
Phone: 1-408-454-6649
URL : www.MacMind.com
=======================

Problems Installing Microsoft Office 2004 on 10.4.3!

Similar Messages

Maybe you are looking for