Problems installing Office 2004 on macbook
I've been trying to help a friend install Microsoft Office 2004 on her MacBook. When she enters the disc into the drive and goes to the setup assistant the assistant becomes unresponsive halfway through. When she tries to drag the MS Office 2004 file from the CD to the Applications folder, it works for a little and then stops, giving this message:
"The finder cannot complete the operation because some data in batang.ttf could not be read or written. Error code -36"
Is that an error with the CD or the actual CD drive... any help would be greatly appreciated!
You might try repairing the permissions before running the installer.
I just installed Office 2004 not long ago and I remember the installer seemed to hang a bit. I'm not sure what the error code is but the batang.ttf is a font. It's possible that the part of you install disc is damaged in that area? Might try cleaning off the disc even if it looks clean.
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[click on image to enlarge]
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com.apple.Foundation 0x99a9823f __NSFinalizeThreadData + 537 5 com.apple.CoreFoundation 0x9b5c9b42 __CFTSDFinalize + 82 6 libsystem_pthread.dylib 0x9932187d _pthread_tsd_cleanup + 190 7 libsystem_pthread.dylib 0x9931e27e _pthread_exit + 108 8 libsystem_pthread.dylib 0x9931edd8 _pthread_wqthread + 381 9 libsystem_pthread.dylib 0x99322cce start_wqthread + 30 Thread 17: 0 libsystem_kernel.dylib 0x903f3046 __workq_kernreturn + 10 1 libsystem_pthread.dylib 0x9931edcf _pthread_wqthread + 372 2 libsystem_pthread.dylib 0x99322cce start_wqthread + 30 Thread 18: 0 libsystem_kernel.dylib 0x903edfb6 semaphore_wait_trap + 10 1 libdispatch.dylib 0x9c1b10a4 _dispatch_semaphore_wait_slow + 274 2 libdispatch.dylib 0x9c1b0f1f dispatch_semaphore_wait + 37 3 ??? 0x00f635f8 0 + 16135672 4 ??? 0x00f4bce8 0 + 16039144 5 ??? 0x00ed0bdb 0 + 15535067 6 ??? 0x00e8efcb 0 + 15265739 7 ??? 0x00ed1092 0 + 15536274 8 ??? 0x00f52f3b 0 + 16068411 9 ??? 0x00f62cf4 0 + 16133364 10 libsystem_pthread.dylib 0x9931d5fb _pthread_body + 144 11 libsystem_pthread.dylib 0x9931d485 _pthread_start + 130 12 libsystem_pthread.dylib 0x99322cf2 thread_start + 34 Thread 19:: com.apple.NSURLConnectionLoader 0 libsystem_kernel.dylib 0x903edf7a mach_msg_trap + 10 1 libsystem_kernel.dylib 0x903ed16c mach_msg + 68 2 com.apple.CoreFoundation 0x9b562bf9 __CFRunLoopServiceMachPort + 169 3 com.apple.CoreFoundation 0x9b5621d1 __CFRunLoopRun + 1393 4 com.apple.CoreFoundation 0x9b5619ea CFRunLoopRunSpecific + 394 5 com.apple.CoreFoundation 0x9b56184b CFRunLoopRunInMode + 123 6 com.apple.Foundation 0x99a72095 +[NSURLConnection(Loader) _resourceLoadLoop:] + 381 7 com.apple.Foundation 0x99a71f0e -[NSThread main] + 45 8 com.apple.Foundation 0x99a71e66 __NSThread__main__ + 1426 9 libsystem_pthread.dylib 0x9931d5fb _pthread_body + 144 10 libsystem_pthread.dylib 0x9931d485 _pthread_start + 130 11 libsystem_pthread.dylib 0x99322cf2 thread_start + 34 Thread 20:: JavaScriptCore::BlockFree 0 libsystem_kernel.dylib 0x903f27ca __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x9931fd1d _pthread_cond_wait + 728 2 libsystem_pthread.dylib 0x99321bd9 pthread_cond_wait$UNIX2003 + 71 3 com.apple.JavaScriptCore 0x9095eae4 JSC::BlockAllocator::blockFreeingThreadMain() + 276 4 com.apple.JavaScriptCore 0x90955e1c ***::threadEntryPoint(void*) + 76 5 com.apple.JavaScriptCore 0x90955db0 ***::wtfThreadEntryPoint(void*) + 16 6 libsystem_pthread.dylib 0x9931d5fb _pthread_body + 144 7 libsystem_pthread.dylib 0x9931d485 _pthread_start + 130 8 libsystem_pthread.dylib 0x99322cf2 thread_start + 34 Thread 21:: JavaScriptCore::Marking 0 libsystem_kernel.dylib 0x903f27ca __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x9931fd1d _pthread_cond_wait + 728 2 libsystem_pthread.dylib 0x99321bd9 pthread_cond_wait$UNIX2003 + 71 3 com.apple.JavaScriptCore 0x9095f4eb JSC::GCThread::waitForNextPhase() + 123 4 com.apple.JavaScriptCore 0x9095f378 JSC::GCThread::gcThreadMain() + 88 5 com.apple.JavaScriptCore 0x90955e1c ***::threadEntryPoint(void*) + 76 6 com.apple.JavaScriptCore 0x90955db0 ***::wtfThreadEntryPoint(void*) + 16 7 libsystem_pthread.dylib 0x9931d5fb _pthread_body + 144 8 libsystem_pthread.dylib 0x9931d485 _pthread_start + 130 9 libsystem_pthread.dylib 0x99322cf2 thread_start + 34 Thread 22:: JavaScriptCore::Marking 0 libsystem_kernel.dylib 0x903f27ca __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x9931fd1d _pthread_cond_wait + 728 2 libsystem_pthread.dylib 0x99321bd9 pthread_cond_wait$UNIX2003 + 71 3 com.apple.JavaScriptCore 0x9095f4eb JSC::GCThread::waitForNextPhase() + 123 4 com.apple.JavaScriptCore 0x9095f378 JSC::GCThread::gcThreadMain() + 88 5 com.apple.JavaScriptCore 0x90955e1c ***::threadEntryPoint(void*) + 76 6 com.apple.JavaScriptCore 0x90955db0 ***::wtfThreadEntryPoint(void*) + 16 7 libsystem_pthread.dylib 0x9931d5fb _pthread_body + 144 8 libsystem_pthread.dylib 0x9931d485 _pthread_start + 130 9 libsystem_pthread.dylib 0x99322cf2 thread_start + 34 Thread 23:: JavaScriptCore::Marking 0 libsystem_kernel.dylib 0x903f27ca __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x9931fd1d _pthread_cond_wait + 728 2 libsystem_pthread.dylib 0x99321bd9 pthread_cond_wait$UNIX2003 + 71 3 com.apple.JavaScriptCore 0x9095f4eb JSC::GCThread::waitForNextPhase() + 123 4 com.apple.JavaScriptCore 0x9095f378 JSC::GCThread::gcThreadMain() + 88 5 com.apple.JavaScriptCore 0x90955e1c ***::threadEntryPoint(void*) + 76 6 com.apple.JavaScriptCore 0x90955db0 ***::wtfThreadEntryPoint(void*) + 16 7 libsystem_pthread.dylib 0x9931d5fb _pthread_body + 144 8 libsystem_pthread.dylib 0x9931d485 _pthread_start + 130 9 libsystem_pthread.dylib 0x99322cf2 thread_start + 34 Thread 24:: WebCore: LocalStorage 0 libsystem_kernel.dylib 0x903f27ca __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x9931fd1d _pthread_cond_wait + 728 2 libsystem_pthread.dylib 0x99321bd9 pthread_cond_wait$UNIX2003 + 71 3 com.apple.JavaScriptCore 0x9095eec3 ***::ThreadCondition::timedWait(***::Mutex&, double) + 67 4 com.apple.WebCore 0x9899ac88 ***::PassOwnPtr > ***::MessageQueue >::waitForMessageFilteredWithTimeout*)>(***::MessageQueueWaitResult&, bool (&)(***::Function*), double) + 120 5 com.apple.WebCore 0x9899a474 WebCore::StorageThread::threadEntryPoint() + 212 6 com.apple.JavaScriptCore 0x90955e1c ***::threadEntryPoint(void*) + 76 7 com.apple.JavaScriptCore 0x90955db0 ***::wtfThreadEntryPoint(void*) + 16 8 libsystem_pthread.dylib 0x9931d5fb _pthread_body + 144 9 libsystem_pthread.dylib 0x9931d485 _pthread_start + 130 10 libsystem_pthread.dylib 0x99322cf2 thread_start + 34 Thread 25: 0 libsystem_kernel.dylib 0x903f27ca __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x9931fd1d _pthread_cond_wait + 728 2 libsystem_pthread.dylib 0x99321bd9 pthread_cond_wait$UNIX2003 + 71 3 ??? 0x0116500f 0 + 18239503 4 ??? 0x01065117 0 + 17191191 5 ??? 0x010652c6 0 + 17191622 6 libsystem_pthread.dylib 0x9931d5fb _pthread_body + 144 7 libsystem_pthread.dylib 0x9931d485 _pthread_start + 130 8 libsystem_pthread.dylib 0x99322cf2 thread_start + 34 Thread 26: 0 libsystem_kernel.dylib 0x903f27ca __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x9931fd1d _pthread_cond_wait + 728 2 libsystem_pthread.dylib 0x99321bd9 pthread_cond_wait$UNIX2003 + 71 3 ??? 0x0116500f 0 + 18239503 4 ??? 0x01156b4e 0 + 18180942 5 ??? 0x0115a291 0 + 18195089 6 ??? 0x01153ae6 0 + 18168550 7 libsystem_pthread.dylib 0x9931d5fb _pthread_body + 144 8 libsystem_pthread.dylib 0x9931d485 _pthread_start + 130 9 libsystem_pthread.dylib 0x99322cf2 thread_start + 34 Thread 27: 0 libsystem_kernel.dylib 0x903edfb6 semaphore_wait_trap + 10 1 libdispatch.dylib 0x9c1b10a4 _dispatch_semaphore_wait_slow + 274 2 libdispatch.dylib 0x9c1b0f1f dispatch_semaphore_wait + 37 3 ??? 0x00f635f8 0 + 16135672 4 ??? 0x00f4bce8 0 + 16039144 5 ??? 0x0147cd04 0 + 21482756 6 ??? 0x0147e5b4 0 + 21489076 7 ??? 0x01484aa4 0 + 21514916 8 ??? 0x01484f61 0 + 21516129 9 ??? 0x00f52f3b 0 + 16068411 10 ??? 0x00f62cf4 0 + 16133364 11 libsystem_pthread.dylib 0x9931d5fb _pthread_body + 144 12 libsystem_pthread.dylib 0x9931d485 _pthread_start + 130 13 libsystem_pthread.dylib 0x99322cf2 thread_start + 34 Thread 28:: com.apple.CFSocket.private 0 libsystem_kernel.dylib 0x903f2ace __select + 10 1 com.apple.CoreFoundation 0x9b5b2ae6 __CFSocketManager + 1158 2 libsystem_pthread.dylib 0x9931d5fb _pthread_body + 144 3 libsystem_pthread.dylib 0x9931d485 _pthread_start + 130 4 libsystem_pthread.dylib 0x99322cf2 thread_start + 34 Thread 29: 0 libsystem_kernel.dylib 0x903ee082 syscall_thread_switch + 10 1 libsystem_platform.dylib 0x975596b0 _OSSpinLockLockSlow + 58 2 com.apple.CoreFoundation 0x9b5c9dfe _CFRunLoopGet0b + 142 3 com.apple.Foundation 0x99a986d4 __doThreadCleanup + 48 4 com.apple.Foundation 0x99a9823f __NSFinalizeThreadData + 537 5 com.apple.CoreFoundation 0x9b5c9b42 __CFTSDFinalize + 82 6 libsystem_pthread.dylib 0x9932187d _pthread_tsd_cleanup + 190 7 libsystem_pthread.dylib 0x9931e27e _pthread_exit + 108 8 libsystem_pthread.dylib 0x9931edd8 _pthread_wqthread + 381 9 libsystem_pthread.dylib 0x99322cce start_wqthread + 30 Thread 30:: Dispatch queue: com.apple.root.default-priority 0 libsystem_kernel.dylib 0x903f1f5e __fcntl + 10 1 ??? 0x00f6072c 0 + 16123692 2 com.skype.skype 0x00405ce0 0x1000 + 4213984 Thread 31:: Dispatch queue: com.apple.root.default-priority 0 libsystem_kernel.dylib 0x903ee082 syscall_thread_switch + 10 1 libsystem_platform.dylib 0x975596b0 _OSSpinLockLockSlow + 58 2 com.apple.CoreFoundation 0x9b53c0ce _CFRunLoopGet0 + 142 3 com.apple.Foundation 0x99a38aec threadRunLoop + 45 4 com.apple.Foundation 0x99a38805 -[NSThread _nq:] + 196 5 com.apple.Foundation 0x99a3864c -[NSObject(NSThreadPerformAdditions) performSelector:onThread:withObject:waitUntilDone:modes:] + 698 6 com.apple.Foundation 0x99a382a5 -[NSObject(NSThreadPerformAdditions) performSelectorOnMainThread:withObject:waitUntilDone:] + 159 7 ??? 0x01567144 0 + 22442308 8 ??? 0x01560e74 0 + 22417012 9 com.skype.skype 0x007470e6 0x1000 + 7626982 Thread 1 crashed with X86 Thread State (32-bit): eax: 0x00100170 ebx: 0x00001103 ecx: 0xb0080f9c edx: 0x903f3046 edi: 0x9931ec69 esi: 0xb0081000 ebp: 0xb0080fc8 esp: 0xb0080f9c ss: 0x00000023 efl: 0x00000282 eip: 0x903f3046 cs: 0x0000000b ds: 0x00000023 es: 0x00000023 fs: 0x00000023 gs: 0x0000000f cr2: 0x0b166ffe Logical CPU: 0 Error Code: 0x00100170 Trap Number: 132 Binary Images: 0x1000 - 0xa75fff +com.skype.skype (6.19 - 6.19.0.450) /Volumes/VOLUME/Skype.app/Contents/MacOS/Skype 0x1da5000 - 0x1dbdff7 com.apple.ScriptingBridge (1.3.1 - 63) /System/Library/Frameworks/ScriptingBridge.framework/Versions/A/ScriptingBridge 0x1f00000 - 0x1f41ffd +net.hockeyapp.sdk.mac (2.1.0 - 24) /Volumes/VOLUME/Skype.app/Contents/Frameworks/HockeySDK.framework/Versions/A/Ho ckeySDK 0x7bd6000 - 0x7bdaffd com.apple.audio.AppleHDAHALPlugIn (2.6.3 - 2.6.3f4) /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn 0x8da7000 - 0x8dcffff com.apple.cmio.DAL.VDC-4 (408.0 - 4570) /System/Library/Frameworks/CoreMediaIO.framework/Resources/VDC.plugin/Contents/ MacOS/VDC 0x8f00000 - 0x8f7dffa com.apple.xquery (1.3.1 - 30) /System/Library/PrivateFrameworks/XQuery.framework/XQuery 0xa584000 - 0xa58dff2 com.apple.CaptiveNetworkSupport (13.0 - 1) /System/Library/PrivateFrameworks/CaptiveNetwork.framework/CaptiveNetwork 0xaf14000 - 0xaf15ff5 +cl_kernels (???) cl_kernels 0xaf22000 - 0xaf23fff +cl_kernels (???) cl_kernels 0xc000000 - 0xc0ebff7 unorm8_bgra.dylib (2.3.58) /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/u norm8_bgra.dylib 0xc163000 - 0xc176ffb com.apple.webcontentfilter.framework (5.1 - 5.1) /System/Library/PrivateFrameworks/WebContentAnalysis.framework/WebContentAnalys is 0xc186000 - 0xc1a9fff com.apple.speech.LatentSemanticMappingFramework (2.11.6 - 2.11.6) /System/Library/Frameworks/LatentSemanticMapping.framework/Versions/A/LatentSem anticMapping 0x10bec000 - 0x10befff6 +com.macromedia.Flash Player.plugin (14.0.0.176 - 14.0.0.176) /Library/Internet Plug-Ins/Flash Player.plugin/Contents/MacOS/Flash Player 0x11002000 - 0x121e1ffb +com.macromedia.FlashPlayer-10.6.plugin (14.0.0.176 - 14.0.0.176) /Library/Internet Plug-Ins/Flash Player.plugin/Contents/PlugIns/FlashPlayer-10.6.plugin/Contents/MacOS/FlashPlay er-10.6 0x8fe97000 - 0x8fec9417 dyld (239.4) /usr/lib/dyld 0x90008000 - 0x900d6ff7 com.apple.backup.framework (1.5.4 - 1.5.4) /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup 0x900d7000 - 0x90204ff3 com.apple.avfoundation (2.0 - 651.12.1) /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation 0x9022f000 - 0x902fffef libvDSP.dylib (423.32) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib 0x90300000 - 0x90336fff com.apple.IconServices (25 - 25.17) /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconService s 0x90337000 - 0x9033effe com.apple.agl (3.2.3 - AGL-3.2.3) /System/Library/Frameworks/AGL.framework/Versions/A/AGL 0x9033f000 - 0x9033ffff libkeymgr.dylib (28) /usr/lib/system/libkeymgr.dylib 0x90340000 - 0x90340fff com.apple.Accelerate.vecLib (3.9 - vecLib 3.9) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib 0x90341000 - 0x90341ffe com.apple.AOSMigrate (1.0 - 1) /System/Library/PrivateFrameworks/AOSMigrate.framework/Versions/A/AOSMigrate 0x90342000 - 0x9034cff2 com.apple.AppSandbox (3.0 - 1) /System/Library/PrivateFrameworks/AppSandbox.framework/Versions/A/AppSandbox 0x903af000 - 0x903daff7 libpcap.A.dylib (42) /usr/lib/libpcap.A.dylib 0x903db000 - 0x903f8ff4 libsystem_kernel.dylib (2422.110.17) /usr/lib/system/libsystem_kernel.dylib 0x903f9000 - 0x90407fff libxar.1.dylib (202) /usr/lib/libxar.1.dylib 0x90408000 - 0x90411fff libsystem_notify.dylib (121) /usr/lib/system/libsystem_notify.dylib 0x90412000 - 0x9047bfff com.apple.SystemConfiguration (1.13.1 - 1.13.1) /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration 0x9047c000 - 0x904d1fff libc++.1.dylib (120) /usr/lib/libc++.1.dylib 0x904d2000 - 0x90906ff7 com.apple.vision.FaceCore (3.0.0 - 3.0.0) /System/Library/PrivateFrameworks/FaceCore.framework/Versions/A/FaceCore 0x90907000 - 0x9091eff4 com.apple.CoreMediaAuthoring (2.2 - 947) /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreM ediaAuthoring 0x9091f000 - 0x9092afff libcsfde.dylib (380) /usr/lib/libcsfde.dylib 0x9092b000 - 0x90932fff libMatch.1.dylib (19) /usr/lib/libMatch.1.dylib 0x90933000 - 0x9094cfff libAVFAudio.dylib (32.2) /System/Library/Frameworks/AVFoundation.framework/Versions/A/Resources/libAVFAu dio.dylib 0x9094d000 - 0x90c74ffb com.apple.JavaScriptCore (9537 - 9537.77.1) /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore 0x90c75000 - 0x90c88ff7 com.apple.idsfoundation (10.0 - 1000) /System/Library/PrivateFrameworks/IDSFoundation.framework/Versions/A/IDSFoundat ion 0x90c89000 - 0x90cd9ff7 libcorecrypto.dylib (161.1) /usr/lib/system/libcorecrypto.dylib 0x90cda000 - 0x90f56fe7 com.apple.QuickTime (7.7.3 - 2826.19) /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime 0x91060000 - 0x9109eff7 com.apple.NavigationServices (3.8 - 215) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices 0x9109f000 - 0x9109ffff libodfde.dylib (20) /usr/lib/libodfde.dylib 0x910a0000 - 0x910a4ffa libGIF.dylib (1043) /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib 0x910a5000 - 0x910c9fff libJPEG.dylib (1043) /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib 0x910ca000 - 0x91107ff7 libauto.dylib (185.5) /usr/lib/libauto.dylib 0x91108000 - 0x91164ffa com.apple.print.framework.PrintCore (9.0 - 428) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore 0x91165000 - 0x9116fff7 com.apple.DirectoryService.Framework (10.9 - 173.90.1) /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce 0x91170000 - 0x91170fff com.apple.quartzframework (1.5 - 1.5) /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz 0x91171000 - 0x911a9fff com.apple.LDAPFramework (2.4.28 - 194.5) /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP 0x911aa000 - 0x911ffff7 com.apple.framework.internetaccounts (2.1 - 210) /System/Library/PrivateFrameworks/InternetAccounts.framework/Versions/A/Interne tAccounts 0x91200000 - 0x91204ffa libcache.dylib (62) /usr/lib/system/libcache.dylib 0x912ba000 - 0x912c5ffb libcommonCrypto.dylib (60049) /usr/lib/system/libcommonCrypto.dylib 0x912c6000 - 0x91350ff7 com.apple.CoreSymbolication (3.0.1 - 141.0.5) /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication 0x91351000 - 0x913e9ff7 com.apple.Metadata (10.7.0 - 800.28) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata 0x913ea000 - 0x9143efff com.apple.AppleVAFramework (5.0.27 - 5.0.27) /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA 0x9143f000 - 0x91445ffb libunwind.dylib (35.3) /usr/lib/system/libunwind.dylib 0x91446000 - 0x9149cff6 com.apple.ScalableUserInterface (1.0 - 1) /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface 0x9149d000 - 0x914ceffa libsystem_m.dylib (3047.16) /usr/lib/system/libsystem_m.dylib 0x914cf000 - 0x914cffff com.apple.ApplicationServices (48 - 48) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services 0x914d0000 - 0x91525ff3 com.apple.ImageCaptureCore (5.0 - 5.0) /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re 0x91526000 - 0x9152dff7 com.apple.XPCService (2.0 - 1) /System/Library/PrivateFrameworks/XPCService.framework/Versions/A/XPCService 0x9152e000 - 0x9152ffff liblangid.dylib (117) /usr/lib/liblangid.dylib 0x91530000 - 0x91955fe3 com.apple.VideoToolbox (1.0 - 1273.54) /System/Library/Frameworks/VideoToolbox.framework/Versions/A/VideoToolbox 0x91956000 - 0x91957fff libDiagnosticMessagesClient.dylib (100) /usr/lib/libDiagnosticMessagesClient.dylib 0x91958000 - 0x91a56fff libJP2.dylib (1043) /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib 0x91a57000 - 0x91b8efff com.apple.desktopservices (1.8.3 - 1.8.3) /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv 0x91b8f000 - 0x91be0ff1 libstdc++.6.dylib (60) /usr/lib/libstdc++.6.dylib 0x91be1000 - 0x91d43ffb com.apple.CFNetwork (673.4 - 673.4) /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork 0x92505000 - 0x92507fff libsystem_configuration.dylib (596.15) /usr/lib/system/libsystem_configuration.dylib 0x92508000 - 0x925ebff7 libcrypto.0.9.8.dylib (50) /usr/lib/libcrypto.0.9.8.dylib 0x925ec000 - 0x929e4ffb com.apple.CoreGraphics (1.600.0 - 599.25.10.1) /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics 0x929e5000 - 0x92a65ff7 com.apple.CoreServices.OSServices (600.4 - 600.4) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices 0x92a66000 - 0x92ad1fff com.apple.Heimdal (4.0 - 2.0) /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal 0x92ad2000 - 0x92ad5ff9 com.apple.TCC (1.0 - 1) /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC 0x92ad6000 - 0x92d55ff7 com.apple.imageKit (2.5 - 774) /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit 0x92d56000 - 0x92d9cff7 libFontRegistry.dylib (127) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib 0x92da4000 - 0x92da9ff6 com.apple.ServerInformation (2.1.1 - 1) /System/Library/PrivateFrameworks/ServerInformation.framework/Versions/A/Server Information 0x92daa000 - 0x92daefff libheimdal-asn1.dylib (323.92.1) /usr/lib/libheimdal-asn1.dylib 0x92daf000 - 0x92db8fff com.apple.DiskArbitration (2.6 - 2.6) /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration 0x92db9000 - 0x92e4afff com.apple.ColorSync (4.9.0 - 4.9.0) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync 0x92e4b000 - 0x92e73ff7 libRIP.A.dylib (599.25.10.1) /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A .dylib 0x92e82000 - 0x92ed7ff7 com.apple.audio.CoreAudio (4.2.1 - 4.2.1) /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio 0x92f47000 - 0x92f4ffee libcldcpuengine.dylib (2.3.58) /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/libcldcpuengin e.dylib 0x92f50000 - 0x92f54fff com.apple.CommonPanels (1.2.6 - 96) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels 0x92f55000 - 0x92f56fff libSystem.B.dylib (1197.1.1) /usr/lib/libSystem.B.dylib 0x92f57000 - 0x92f57ffd com.apple.audio.units.AudioUnit (1.10 - 1.10) /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit 0x92f58000 - 0x92f63fff com.apple.CrashReporterSupport (10.9 - 539) /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport 0x92f64000 - 0x92f68ff7 libmacho.dylib (845) /usr/lib/system/libmacho.dylib 0x92f69000 - 0x92f99ff3 libtidy.A.dylib (15.12) /usr/lib/libtidy.A.dylib 0x92f9f000 - 0x9308bff7 libxml2.2.dylib (26) /usr/lib/libxml2.2.dylib 0x9308c000 - 0x9311eff9 libsystem_c.dylib (997.90.3) /usr/lib/system/libsystem_c.dylib 0x9311f000 - 0x9338eff2 com.apple.security (7.0 - 55471.14.8) /System/Library/Frameworks/Security.framework/Versions/A/Security 0x9338f000 - 0x933adff5 com.apple.frameworks.preferencepanes (16.0 - 16.0) /System/Library/Frameworks/PreferencePanes.framework/Versions/A/PreferencePanes 0x933ae000 - 0x933c2ff9 com.apple.MultitouchSupport.framework (245.13 - 245.13) /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport 0x933c3000 - 0x933d1ff3 com.apple.opengl (9.6.1 - 9.6.1) /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL 0x933d2000 - 0x934adff7 com.apple.LaunchServices (572.28 - 572.28) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices 0x934ae000 - 0x93501fff com.apple.htmlrendering (77 - 1.1.4) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering 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0x9a5cb000 - 0x9a940ff9 com.apple.HIToolbox (2.1.1 - 698) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox 0x9a941000 - 0x9aa51fed com.apple.MediaControlSender (2.0 - 200.34.4) /System/Library/PrivateFrameworks/MediaControlSender.framework/Versions/A/Media ControlSender 0x9aa52000 - 0x9aa71ff9 com.apple.framework.Apple80211 (9.4 - 940.60) /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211 0x9aa72000 - 0x9ab66fff libFontParser.dylib (111.1) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib 0x9ab67000 - 0x9ac03fff com.apple.QD (3.50 - 298) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD 0x9ac04000 - 0x9ac14ff5 com.apple.LangAnalysis (1.7.0 - 1.7.0) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis 0x9ac15000 - 0x9ac1cff2 com.apple.NetFS (6.0 - 4.0) /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS 0x9ac1d000 - 0x9ac1dfff libffi.dylib (18.1) /usr/lib/libffi.dylib 0x9ac1e000 - 0x9ac3aff9 com.apple.Ubiquity (1.3 - 289) /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity 0x9ac3b000 - 0x9ac6bff7 com.apple.CoreServicesInternal (184.9 - 184.9) /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal 0x9ac6c000 - 0x9ac79fff com.apple.AppleFSCompression (56.92.1 - 1.0) /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression 0x9ac7a000 - 0x9ac86ffc libkxld.dylib (2422.110.17) /usr/lib/system/libkxld.dylib 0x9ac87000 - 0x9ac8affe com.apple.LoginUICore (3.0 - 3.0) /System/Library/PrivateFrameworks/LoginUIKit.framework/Versions/A/Frameworks/Lo ginUICore.framework/Versions/A/LoginUICore 0x9ac8b000 - 0x9ac91ff7 com.apple.AOSNotification 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Based on the messages in your initial screenshot, you appear to be trying to install the UPDATE, and it is complaining that it cannot find the already-installed Office software to be updated.
Individual Application crashes are Huge and are only helpful to the Application developer -
Problem running Office 2004 applications
When I try to run any office 2004 for mac application I get the error:
Microsoft Word: launch failed with error code -2855 (cfragStdFolderErr) for application /Applications/Microsoft Office 2004/Microsoft Word\n
It only happens with office 2004. All of my other applications seem to run perfectly.
Can anyone help me with this problem (i.e. offer a possible solution)?
Thanks
Apple Macbook 13.3" Mac OS X (10.4.8)
Apple Macbook 13.3" Mac OS X (10.4.8)I can't run anything associated with office 2004. I tried downloading the 11.3.4 update and when I try to run it I still get the same error.
I should have mentioned earlier, the error only shows up in the console; when I click on an office 2004 application, the icon bounces once and does nothing.
Thanks for the ideas...Do you think I should reinstall os X. I've only had my computer for 2 wks, so it would be easy to back up my personal stuff and reinstall. I do most of my work on office. I can't do anything without it. -
Hi everyone-
Figured you guys could help. i recently purchased Office 2004 and am having trouble installing on my MBP. I have removed the Test Drive that came with MBP, inserted the Office 2004 disc, double-clicked on the Office Setup Assistant. Once i did that, the app (installer?) would open in the dock for .5 seconds, and then disappear. This prompted me to open the console, and check what was going on, and this was the text I got:
dyld: Library not loaded: /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
Referenced from: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp
Reason: no suitable image found. Did find:
/System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices: mach-o, but wrong architecture
/System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices: mach-o, but wrong architecture
Any ideas? Help!! (please). And yes, I did search for anything relating to this topic on these boards as well as many others.
Any help is much appreciated.
Thanks
Josh
MacBook Pro Mac OS X (10.4.6) 1.83 GHz, 1.5GB RAMHi ravuya-
Well here is what happens: I put in the Office disc, and 2 options pop up in the window: installer, or a folder with all programs, options etc.
So i can either go through the setup program, or just copy everything over via drag and drop from the Office disc onto my HD.
However, after doing a Get Info on both the Installer and All programs in the second option (including all the Office programs), they all lack the "Open with Rosetta" option.
I have installed PPC apps (Flip4Mac) on my MBP, so I am familiar with messing around with apps, installers, etc opening via Rosetta.
I am just dumbfounded as to why this is happening. Any ideas?
Thank you for your response! -
Problems with Office 2004 on Leopard
I'm having trouble with Excel 2004 since i upgraded to leopard. Keyboard quits working and then the program crashes. I checked the Microsoft site and they seem to think the problem is with the OS Leopard. Anyone else having issues with Excell or Word?
Its easy to blame OS X without giving a reason why - in cases like this the easiest thing to do is to lay the blame at the feet of OS X without any substantiation.
Is your OS fully updated or are are there further updates you can download? There may be, for example a keyboard firmware update you need to install.
There may also be some updates for Office you can install.
Also bear in mind that Office 2004 is not Intel native and uses [Rosetta Emulation|http://www.apple.com/rosetta>. Upgrading to Office 2008 may also be worth considering as it is Intel ready. -
Trouble installing Office: 2004 for Mac
Hello. I hope someone can help me. So here's the deal.
I've been using Office X for some time. I bought Office 2004 for Mac (Student Teacher Edition) from a friend who upgraded last May. I got the manual and the Product ID with it. I never got around to Installing it, but my hard drive failed recently and Apple replaced it, obviously without any of my stuff on it.
So I decided if I have to reinstall all my software, I'd go ahead and use the Office 2004 as I don't think the Office X is fully compatible with Tiger (because of it's age and a few issues I've had with it over the past two years). Now, here's the problem. When I tried to install it, the product ID didn't work as the Product/CD Key. I called my friend and she no longer has the box or the Product Key, and of course, the Product key from my Office X doesn't work.
So now I'm stuck. Is anyone familiar with Office 2004 for Mac? Is there any difference between the "retail" version and the Student/teacher version that would prevent the Product Key from one with working with the other? Would anyone be willing to share their Product key with me, to install the software so I can get back to work?
I've already lost 4 days in time (and have to recreate 2 days worth of work that was done after my last file backup) and don't have time to deal with this stuff.
I may be contacted directly at robertben1 at comcast dot net.
Thank you in advance for any suggestions/help.
Message was edited by: ModeratorWould anyone be willing to share their Product key with me, to install the software so I can get back to work?
Sorry, that would be illegal.
Here's a couple of alternatives though...
NeoOffice...
http://www.neooffice.org/neojava/en/index.php
OpenOffice...
http://eric.bachard.free.fr/news/2007/07/current-mac-os-x-openofficeorg-versions .html -
Installing Office 2004 on a network
Hi,
I have two computers connected through a cable router. I have Office 2004 installed on my computer and I had thought I had installed the same program on my son's G4. I never had a problem using Word while he was also using it on his computer. He recently got a G5 and I installed again the Office 2004 on his computer. Now when I attempt to load my Office 2004 program, specifically Word, while he is also using it on his computer, I get a message that two computers on the same network are not allowed to use Office 2004, i.e. that only one computer at a time can use the program. Is there a way around this? Should I just unplug my ethernet cable when I want to use the program at the same time he is using his?
Thank you.Hello Sae,
Welcome to the Apple Forums!
Sounds like it may be a licencing issue. Microsoft does update various components of Office for Mac, so there may have been an update that's affected the way Office determines whether it's properly licenced.
Have you confirmed that you are "licenced" to run it on more than one machine? Have you seen mention in the licencing agreement anything to do with the number of allowed installations?
Reason for asking is that maybe it is only licenced for one machine. In that case, you can't "get around it" without violating terms of the licencing agreement (legally a bad thing).
At any rate, let me know what you find!
Regards,
Motosuwa -
Can i install office 2004?
Hello,
I used to have an iBook G4 and I bought office 2004 for it and it worked perfectly. Now I have a new macbook and I dont know if its convenient for me to install the old office 2004 I have because I dont see the universal symbol anywhere on the package (because I think I bought it in 2005).
Should I buy a new Office 2004?
In that case, is there a downloadable version, or do I have to run out to the store?
Does anybody have any suggestions?
Thank you.A Universal Binary version of Office is in the works but Office 2004 does run on Intel Macs thanks to Apple's Rosetta technology. You'll probably find that it will boot a little slower than on your iBook but runs at about the same speed assuming you have at least 1GB of memory.
Note: if you own Office for complete compatibility with the Windows world, you should be aware that Microsoft made the decision to drop visual basic support in the upcoming version of Mac Office. If you depend on macros for your workflow you'll not want to upgrade to the new version when it comes out. If this is an issue for you, contact Microsoft's Mac Business unit and let them know it.
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