Problems installing Photoshop CS6 on New Laptop

My old laptop had a hard drive crash and is dead. I bought a new laptop yesterday (windows 8.1) and downloaded cs6, which I had installed on the old laptop. When I enter my serial number, a message says that no version of photoshop was found on my computer (which is true, it's a new computer). How do I get up and running again with cs6 on my new laptop. Thanks!

Have you tried pressing the return key? Which Mac laptop are you using? What are the settings you see under Resolution in the Display preference pane?

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PROBLEM INSTALLING PHOTOSHOP CS6 ON MAC LAPTOP

WHEN I CLICK THE INSTALL FOLDER FOR THE PHOTOSHOP CS6 ON MY MAC LAPTOP, IT WILL NOT GO TO THE NEXT SCREEN SO I CAN ENTER THE SERIAL NUMBER TO UPLOAD.

Have you tried pressing the return key? Which Mac laptop are you using? What are the settings you see under Resolution in the Display preference pane?

Problems installing Photoshop CS6 Extended

Hello to whoever is reading this - I have a problem installing Photoshop CS6 Extended (as you can guess from the title) due to the fact that I download a pre release version of it (not the beta) And I've looked everywhere on my laptop and I still can't install the trial even though I've deleted everything relevant to the pre release version, it can't be my normal version of Photoshop CS5 can it? It'sonly occured to the Photoshop CS6 Extended trial, all the other Creative Suite trials from Adobe Download Assisstant work.

Check the start page of this forum or the PS forum. There used to be special threads listed in teh yellow info boxes with info on how to resolve these issues.
Mylenium

Creative Cloud: Problems installing Photoshop CS6

I have a license to Creative Cloud but I have problems installing and running Photoshop CS6. When I launch the program it says I can test Photoshop Extended for 30 days but then I need to buy a license. Additional information: 1) I did have Photoshop CS6 beta installed before. Now it is uninstalled (in the correct way from the Control Panel) but still same problem 2) All other Creative Cloud programs install and launch without problems. How do I solve this?

I tried to follow the advice. I removed all Creative Cloud programs. I
then cleaned twice using the cleaning options 3: Creative Cloud and
then 7: CS6. Then re-installed Adobe Application Manager and then
re-installed Photoshop CS6. Still same problem.
I have NOT yet tried to un-installed my old CS 5.5 Design Standard
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Kind regards
Jens

Problem installing photoshop cs6 from download.

I uninstalled my photoshop cs6 from my last machine a few months ago. I decided to install photoshop cs6 today from Adobe's download center(I did not have the original install). I went thru the install process and keyed my serial in, but it would not install CS6. It would only give me the option of CS6 EXTENDED. Is Photoshop CS6 regular version part of the download now? Shouldnt I be able to "downgrade" extended to regular? Is there another download from adobe? I do not want to purchase a Cloud membership, as I am fine with my CS6.
Any help would be appreciated.
Regards
Brandon

I do not understand how the image you are showing relates to your problem of having a better version of the software than what you say you purchased. You will have to contact Adobe Support to see if they can work out whatever the problem is, but I don't think they will consider it a problem if you are getting more than what you paid for.
I do not understand why you mention Photshop Elements... CS6 could not have been purchased as an upgrade to Photoshop Elements... it was never in the upgrade path as far as I know.
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

Please help, need to install photoshop cs6 on new macbook pro

I just purchased a macbok pro and would like to install photoshop cs6 on it which i purchased last year for my imac but can't figure out how to do it without a cd drive. I really don't want to have to purchase it again since we are allowed to install it on 2 computers.

http://forums.adobe.com/message/4791545

Re-installing Photoshop CS6 on new iMac problem.

I transferred my Photoshop CS6 to a new iMac Retina running OSX 10.10.1, having taken care to deactivate on the old Mac first and then reactivated on the new. Photoshop comes up with an error message now each time I launch saying that "One or more files in the Adobe Application Support folder, necassary for running Photoshop, are missing. Please run the Photoshop installer and re-install Photoshop." So I did just that with my original installer disc. At the end of that process it said that there had been some errors and referred me to a log file which said:
Despite all this Photoshop seems to be working, but every time I launch it I get the same error message. I've not used it enough since the move to the new Mac to discover if any other faults have developed. As well as using my original install disc I also tried downloading the CS6 installer from the adobe.com site but exactly the same thing happens. I would welcome suggestions for a fix...

Alas, this did not work. I first of all tried the reinstall in Safe Boot mode and at the end of the process exactly the same install error message as shown above. I then moved to the part of those instructions that said to ditch Adobe AIR and reinstall it. AIR was not visible anywhere on my machine, nor did that folder /Volumes/Adobe Master Collection exist. Maybe there's a difference between what CS6 installs compared with the CS5 your instructions refer to (?). So I went back to the Adobe.com downloads page, got Adobe AIR and installed it - during that it told me it was upgrading my AIR (wherever that was hidden - Find file could not see it) to version 16. Otherwise no reported errors. I went a step further and used the Uninstall tool to remove the existing CS6 installation, then tried reinstalling Photoshop - again same issue, same error. So I'm no further forward after several hours of trying different things.
Any more ideas please?

I am having problems installing Photoshop CS6

I am trying to download the Photoshop CS6 trial verison, but it tells me there is a error when I try downloading it after installing it. It says "Your installation encounted errors", "A conflicting or prerelease verison of Photoshop CS6 has to be removed before downloading." I have deleted all Photoshop programs except CS5. I am not sure why this is happening. I am on a Mac as well.

Branched this out to a new discussion as the previous discussion was regarding errors received while downloading the install files.

Anyone have these problems installing Photoshop CS6?

Aloha! Seems Photoshop CS6 has errors for camera profile installer 6.3 and 7.0. Error 145: Directory not empty.
Not sure how that can be an issue with a new install???

*Aloha Mylenium!
Excellent point and since Adobe provides such a less than format I could
not cut and paste that info from the Adobe Photoshop CS6 error window to
the Adobe forum window. I figured maybe someone might eventually email me
so I cut and pasted the error window data to my gmail. That was possible
but somehow it is not possible on Adobe for the forum.
Here is "all" the info I have at my disposal that was provided by Adobe at
the time the Photoshop CS6 install was completed.
*Exit Code: 6
Please see specific errors and warnings below for troubleshooting. For
example, ERROR: DF024, DF037 ... WARNING: DS013 ...

Installing Photoshop on a new laptop question

I am not sure how Creative Cloud works differently then the desktop version when it comes to changing computers. I know on the desktop version we needed to deactivate in order to install on a new computer. I am buying a new laptop and have the basic photoshop creative cloud subscription. Do I simply unintall on the old laptop or do I still have to somehow deactivate the program on the old laptop before I install on my new one.
Gary

You don't need to have access to the system to activate on a new system with CC.
You can install on as many systems as you like. I have 5 systems at any given time between home, work/testing machines. You can activate and use CC simultaneously on two of those systems at a time. (e.g. retouching on one system and running batch actions/scripts on another)
Roaming activation lets you log into any of the your systems to start using them. When you log and encounter that you're signed in and activated on two other systems, you will be asked if you want to deactivate the other systems so you can sign-in and start using the current system immediately. This eliminates lost activations from dead systems or systems you don't have ready access to.
Cross platform licenses and roaming activation are both new features of Creative Cloud which hopefully adds a level of convenience not available before.

Problems Installing Photoshop CS6

I downloaded and installed CS6 on my Computer (Windows Vista). Strangely I can only find Adobe Bridge CS6, Adobe ExtendScript Toolkit CS6 and Adobe Extension Manager CS6 but I can't find Adobe Photoshop CS6 anywhere.
There where some errors and I don't know if that's why Photoshop couldn't be installed. I hope you can help me. : )
that's what it said:
Exit Code: 6 Please see specific errors and warnings below for troubleshooting. For example, ERROR: DS003, DW050 ... WARNING: DW024 ... -------------------------------------- Summary -------------------------------------- - 1 fatal error(s), 2 error(s), 1 warning(s) WARNING: DW024: The payload: {D6EB6A94-D753-4C22-AD43-4ACB04D4B7B8} Adobe Photoshop CS6 Core 13.0.0.0 requires a UI parent with following specification: Family: Photoshop ProductName: Adobe Photoshop CS6 Core_x64 This parent relationship is not satisfied, because this payload is not present in this session. ----------- Payload: {D6EB6A94-D753-4C22-AD43-4ACB04D4B7B8} Adobe Photoshop CS6 Core 13.0.0.0 ----------- FATAL: DS003: Cannot extract 'C:\Users\Owner\Downloads\photoshopcs6_p1_win_032112\payloads\AdobePhotoshop13-Core\Assets1_1.zip' to 'C:\Program Files\Common Files\Adobe\Installers\adobeTemp\{D6EB6A94-D753-4C22-AD43-4ACB04D4B7B8}'. Error: Error 2 The system cannot find the file specified. ERROR: DW050: The following payload errors were found during install: ERROR: DW050: - Adobe Photoshop CS6 English Language Pack_AdobePhotoshop13-en_US: Install failed ERROR: DW050: - Adobe Photoshop CS6 Core: Failed due to Language Pack installation failure -------------------------------------------------------------------------------------
thanks a lot for any help, SelvaFantasies91

HI,
The build is not extracted properly.
Please download the build again, extract it and try installing Photoshop.
Regards
Pragya

I'm having problems installing Photoshop Cs6 using the Akamai download manager.Is anyone else having an issue?

Anyone also having problems?

use a different browser or download directly,
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5.5 (win), 5.5 (mac) | 5.4 (win), 5.4 (mac) | 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Problem installing Photoshop CS6

Trying to install CS6 on a Dell 64 bit computer. Get error msg " A problem occurred while extracting some files. Check disc space on your computer and the write privleges on the destination folder". What do I do to install the program? Thanks Winford

There's a non-answer...
Depending what version opf Windows, what kind of user you are, and a whole lot of other "maybe" factors, two things are worth keeping mind:
Are you using a file downloaded from Adobe...?
Don't install anything from an external hard drive, or some other drive or partition which is NOT on your C:\ drive. As operating systems get more strict about where they trust installations to occur (meaning: what folder, etc) you're going to run into these types of problems fairly often. Stick with either your Desktop - it is certainly the easiest of all the choices. Not perfect, but better than just about all the others...
Do you have ANY other CS-whatever applications runnig - like Bridge?
In the System Tray, if a little "Br" icon can be seen, then right-click it, and then "exit" from it.
The "TEMP" folder "suggestion has some minor merit. But unless you really know what you're looking for, put that on the back burner until other options prove to be wrong.

Installing Photoshop CS6 on more than one instrument

I downloaded a full-paid version of and have installed Photoshop CS6 on my laptop about a yr back. Now I want to install on my desktop too. How do I do this?

tanmay15 wrote:
…I use Windows on all my instruments
Really? Like on your piano, your violin and your trombone? ?? !
Sorry, I couldn't resist.

When ever i try to install photoshop cc on my laptop i keep getting this error "We've encountered the following issues installer failed to initialize. Please download adobe support advisor to detect the problem."

when ever i try to install photoshop cc on my laptop i keep getting this error "We've encountered the following issues installer failed to initialize. Please download adobe support advisor to detect the problem."

start at the top and work your way down applying applicable fixes until your problem is resolved.
if cc (win): https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-application-failed.html
if, your error is:
"Installer failed to initialize. File not found." or "Installer failed to initialize. This could be due to missing files."
first, rename OOBE Folder to OOBE.old.
to find OOBE:
64 bit win OS: Program Files x86\Common Files\Adobe\OOBE
32 bit win OS: Program Files \Common Files\Adobe\OOBE
mac os: HD>library>application support>adobe>caps
mac os: USER>library>application support>adobe>OOB
if that fails or isn't the exact error you see, uninstall, clean (http://www.adobe.com/support/contact/cscleanertool.html) and reinstall.
if you're using a dvd to install:
copy the disc contents to a desktop directory and install from that directory.
if you're using a mac:
1. Try to Create a new user account in Mac with Administrator Priviledges.
2. Login to the New user, Navigate to Mac HD> Application> Utilities> Adobe Installer folder, Locate products like Adobe Reader, Adobe Flash, Adobe Air and un-install them
3. Navigate to User Library> Application Support> Adobe and move Adobe to Trash.
4. Navigate to Mac HD> Library> Application Support> Adobe and move Adobe to Trash.
5. Start the installation again.
if everything applicable above fails, check your installation logs:
http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-install-using-logs-elements.html

Problems installing Photoshop CS6 on New Laptop

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