Problems installing Photoshop Elements 11 upgrade

I'm trying to install photoshop elements 11 and premiere elements as an upgrade from elements 6. When I click on 'download' on the order page the next screen tells me that I'm using internet explorer 4 or earlier and have to use a later version.  My browser is IE 10.  I tried downloading IE 10 just in case but it told me that I already have it.  How do I get past this screen?  Thanks.

Personally I prefer the disks that come in a box. 
Perhaps you could download a copy of Chrome and use that if IE10 is acting up.

Similar Messages

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    Photoshop Elements

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    Branched this out to a new discussion.  Do you receive any error messages when you are installing the software?   Downloading is the process of obtaining the install files.  Installing is the process of getting the software on your computer.

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  • I am having a problem installing Photoshop Elements 11.

    The installation begins, however a message appears stating that an error was encountered while installing Shared Technoligies. The message tells me to restart my system. The error message still occures. How can I resolve the problem?

    Does anything here help? premiere.html

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    You might have to check "Show processes from all users" on your task manager before you could see the exes running.
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  • Problems installing photoshop elements 11

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    Suggest that you contact Adobe Support. You may be able to access a chat agent.

  • I'm having problems installing photoshop elements 9

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    Hi marcia,
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    See this link if you have a redemption code:

  • I just installed Photoshop elements 11. Install fine. When I clicked to open Organizer, I received a messaging indicating that it was out of date and coudl not be upgraded. How can I address/fix this?

    I just installed Photoshop elements 11. Install of the application was fine. When I clicked to open Organizer, I received a messaging indicating that it was out of date and coudl not be upgraded. How can I address/fix this?

    Thank you for the replies. I'm afraid neither one helped.
    kglad, I never get to any error code so your link can't help.
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