Problems installing photoshop

I have lost the plastic card with the redemption code. I still have the receipt for my purchase. Can I still install photoshop

You will probably need to revisit whoever sold you the plastic card with the redemption code to resolve the matter.

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Problems installing Photoshop CS6 Extended

Hello to whoever is reading this - I have a problem installing Photoshop CS6 Extended (as you can guess from the title) due to the fact that I download a pre release version of it (not the beta) And I've looked everywhere on my laptop and I still can't install the trial even though I've deleted everything relevant to the pre release version, it can't be my normal version of Photoshop CS5 can it? It'sonly occured to the Photoshop CS6 Extended trial, all the other Creative Suite trials from Adobe Download Assisstant work.

Check the start page of this forum or the PS forum. There used to be special threads listed in teh yellow info boxes with info on how to resolve these issues.
Mylenium

Problems installing Photoshop CS4, keeps getting stuck on "installing Adobe Air." Tips?

I'm trying to install Photoshop CS4, but it keeps getting stuck on "installing Adobe Air" every time. Freezes, makes no more progress, eventually I have to force quit. I've even downloaded and installed it (Air) separately, but it keeps getting stuck on it in the CS4 install. Any tips? I'm running 10.8.5 on a MacBook Air. Saw something about deleting Adobe FlashPlayer to maybe fix it? Any and all tips welcome. Thx.

Googling only comes up with a couple things where someone was trying to
install a cracked version they downloaded, so it could be a corruption
problem.
If this is a downloaded installer, then redownload it and try installing,
again.
If you are inserting a DVD and autoplay is starting up and you get this
message, you can shut down the installer process as you've done then instead
of double-clicking the DVD, use right-click Explore to view the files
directly on the DVD without running AutoPlay, then find the setup.exe or
something.MSI with EN in it's name to run the installer, directly, without
goint through autoplay. This would only make a difference if the autoplay
is corrupted somehow but everything else is ok. Since your error message
talks about autoplay then maybe that is the case.
If you are calling Adobe for support, it can take hours, depending on when
you call.
This "open letter to Adobe customers" was posted within the last few days
and basically apologizes for poor support, recently, while they change from
support-provider to another:
http://www.adobe.com/support/pdfs/open_letter_to_adobe_customers.pdf

Creative Cloud: Problems installing Photoshop CS6

I have a license to Creative Cloud but I have problems installing and running Photoshop CS6. When I launch the program it says I can test Photoshop Extended for 30 days but then I need to buy a license. Additional information: 1) I did have Photoshop CS6 beta installed before. Now it is uninstalled (in the correct way from the Control Panel) but still same problem 2) All other Creative Cloud programs install and launch without problems. How do I solve this?

I tried to follow the advice. I removed all Creative Cloud programs. I
then cleaned twice using the cleaning options 3: Creative Cloud and
then 7: CS6. Then re-installed Adobe Application Manager and then
re-installed Photoshop CS6. Still same problem.
I have NOT yet tried to un-installed my old CS 5.5 Design Standard
package.I have also not un-installed my Lightroom 4. Is it necessary
also to remove those programs?
Kind regards
Jens

Problem installing photoshop cs6 from download.

I uninstalled my photoshop cs6 from my last machine a few months ago. I decided to install photoshop cs6 today from Adobe's download center(I did not have the original install). I went thru the install process and keyed my serial in, but it would not install CS6. It would only give me the option of CS6 EXTENDED. Is Photoshop CS6 regular version part of the download now? Shouldnt I be able to "downgrade" extended to regular? Is there another download from adobe? I do not want to purchase a Cloud membership, as I am fine with my CS6.
Any help would be appreciated.
Regards
Brandon

I do not understand how the image you are showing relates to your problem of having a better version of the software than what you say you purchased. You will have to contact Adobe Support to see if they can work out whatever the problem is, but I don't think they will consider it a problem if you are getting more than what you paid for.
I do not understand why you mention Photshop Elements... CS6 could not have been purchased as an upgrade to Photoshop Elements... it was never in the upgrade path as far as I know.
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

Permission problem installing Photoshop 7.0

I had Photoshop 7.0 installed on an XP that crashed and had to re-built (new hard disk? I don't remember). Anyway I lost all the apps I had, and I'm trying to get PS 7.0 re-installed. I have the original CD complete with the serial number right on the box. But this was an upgrade from PS 6.0, for which I no longer have the CD (if indeed I ever did - for all I can remember it may have been a download). I did remember to keep the serial number from PS6.0. Unfortunately, the install process, when it doesn't find a copy of PS 6.0 on this (wiped clean) hard drive, does not provide me the opportunity to key my PS 6.0 serial number. All I can do in the dialog I'm presented with is press OK and exit.
I have been on the phone with Adobe Customer Support, and after extended waits during which the tech evidently consulted his superiors, I was given the address of this forum and told to enter the word 'Unable to install Photoshop 7.0'. That led me to a thread relating to the problem, but not to mine.
This is of course, an issue of permissions so there may be no solution. But I'm hoping someone out there will be able to help.
Thanks,
Peyton Todd
P.S. My main PC is Win 7, for which I'd have buy a brand new Photoshop - totally too expensive financially given my limited use of the product (albeit extremely useful when I need it).

This is of course, an issue of permissions so there may be no solution.
Absolutely not. Don't jump to false premature conclusions. As Noel said, it solely depends on detecting a previous install/ verifying the install media. Since the latter is out of the question, the first would be way to go, the point being that it merely looks for the respective registry keys in HKEY_Local_Machine\Software\Adobe. Lucky for you, back then nobody cared to encrypt such stuff so it could be hacked in manually. Off hand I'm just not aware of the specific structure for the keys, though, but a little digging might turn up that info. In fact it would be almost identical to the ones for PS 7, which might already linger there just lacking the proper vlaues...
Mylenium

"There was a problem installing Photoshop CC (2014)" error for a year

I've been trying to install Photoshop for over a year (haven't really needed it yet, and now I do), and get the same error every time.
It gets through about 45% of the download (always the same percentage, roughly), and then gives up and says "Installation failed--learn more."
When I click on the learn more link, I get a web page saying exactly:
<<
Exit Code: 34
Please see specific errors below for troubleshooting. For example, ERROR:
-------------------------------------- Summary --------------------------------------
- 1 fatal error(s), 0 error(s)
FATAL: Payload 'Camera Profiles Installer_8.3_AdobeCameraRawProfile8.0All 8.0.0.15 {3E2A282C-3E78-44F4-AB5F-021300B2CEE0}' information not found in Media_db.
>>
It's always this same error.
I've had this error since the pre-release, and I suspect it has to do with being part of the pre-release program. (We're an Adobe plug-in developer, a Silver Partner--been developing plugins since before InDesign 1.0 shipped.)
Yes, I've uninstalled the Creative Cloud and re-installed a couple of times, from scratch. I've also tried the Cleaner, which hasn't helped.
I'm now officially stumped.
Can someone from Adobe help fix this?

I do not work for Adobe... you need to contact Adobe... try the chat link I posted
>do this to 300 Macs
Are you using the enterprise installer?
Team Installer http://forums.adobe.com/thread/1363686?tstart=0
http://helpx.adobe.com/creative-cloud/packager.html
http://forums.adobe.com/community/download_install_setup/creative_suite_enterprise_deploym ent
And, some Mac links that may help
next link says After Effects, but check YOUR permissions !!!
-http://blogs.adobe.com/aftereffects/2014/06/permissions-mac-os-start-adobe-applications.ht ml
-Mac 10.9.4 and OpenCL issue https://forums.adobe.com/thread/1514717
-Mac 10.9.3 workaround https://forums.adobe.com/thread/1489922
-more Mac 10.9.3 https://forums.adobe.com/thread/1491469
-and https://forums.adobe.com/thread/1507936

Problems installing Photoshop CS2 on mac with OSX 10.8.3

I get error message installing Photoshop CS2 on Mac with OSX 10.8.3

they're not compatible: http://roaringapps.com/apps:table/tags/_a/index_tags/_a

Problem installing Photoshop CS4 on Windows 8 laptop

I tried installing Photoshop CS4 on my new laptop running Windows 8, using my disc. I got the message: 'We looked in the default locations for qualifying products installed on this machine, but none were found.'

Hi yungys,
As suggested by Michael CS4 is not tested with Windows 8. Please find the system requirements to install CS4: http://helpx.adobe.com/x-productkb/policy-pricing/system-requirements-photoshop.html#main_ Photoshop_CS4_system_requirements .
Regards,
Romit Sinha

Problems Installing Photoshop CS6

I downloaded and installed CS6 on my Computer (Windows Vista). Strangely I can only find Adobe Bridge CS6, Adobe ExtendScript Toolkit CS6 and Adobe Extension Manager CS6 but I can't find Adobe Photoshop CS6 anywhere.
There where some errors and I don't know if that's why Photoshop couldn't be installed. I hope you can help me. : )
that's what it said:
Exit Code: 6 Please see specific errors and warnings below for troubleshooting. For example, ERROR: DS003, DW050 ... WARNING: DW024 ... -------------------------------------- Summary -------------------------------------- - 1 fatal error(s), 2 error(s), 1 warning(s) WARNING: DW024: The payload: {D6EB6A94-D753-4C22-AD43-4ACB04D4B7B8} Adobe Photoshop CS6 Core 13.0.0.0 requires a UI parent with following specification: Family: Photoshop ProductName: Adobe Photoshop CS6 Core_x64 This parent relationship is not satisfied, because this payload is not present in this session. ----------- Payload: {D6EB6A94-D753-4C22-AD43-4ACB04D4B7B8} Adobe Photoshop CS6 Core 13.0.0.0 ----------- FATAL: DS003: Cannot extract 'C:\Users\Owner\Downloads\photoshopcs6_p1_win_032112\payloads\AdobePhotoshop13-Core\Assets1_1.zip' to 'C:\Program Files\Common Files\Adobe\Installers\adobeTemp\{D6EB6A94-D753-4C22-AD43-4ACB04D4B7B8}'. Error: Error 2 The system cannot find the file specified. ERROR: DW050: The following payload errors were found during install: ERROR: DW050: - Adobe Photoshop CS6 English Language Pack_AdobePhotoshop13-en_US: Install failed ERROR: DW050: - Adobe Photoshop CS6 Core: Failed due to Language Pack installation failure -------------------------------------------------------------------------------------
thanks a lot for any help, SelvaFantasies91

HI,
The build is not extracted properly.
Please download the build again, extract it and try installing Photoshop.
Regards
Pragya

Having problems installing Photoshop CS3...

Hello, I have been trying to install Photoshop CS3 on my new computer which has Windows 7 and everytime I install it and than click on the Icon to start the program and register it, it will paritially load (so just an outline of the window with Photoshop in the top left and the Minimize/Restore/Close on the top right as well as the File - Help tabs but if I click on those nothing happens becuase it is in the middle of loading.) the window but it will get stuck loading and eventually I will get a Not Responding window... Is there an update or something that I need to get Photoshop CS3 to work on windows 7?

This forum is for suite specific issues. Please post in the Photoshop forum.
Bob

Problem installing Photoshop Elements 10

I am trying to install Photoshop Elements 10 on my Macbook air using remote disc and every time I get to the point where I put in the serial number and sign in I get the following error code; "Your installation encountered errors" and below that, "Inconsistency in the installer database. Please restart your computer and install again." Thanks, I would appreciate any suggestion on how to solve this issue.

Photoshop Elements

Problem installing Photoshop Elements 11

I recently purchased the combination Adobe Photoshop Elements 11/Adobe Premiere Elements 11. When I attempt to install Photoshop 11, midway through the installation, I get a message that ElementsAutoanalyzer.exe and dynamiclinkmanager.exe are running on the computer and need to be closed to proceed with the installation. I cannot find any instance of eitherof the two, not as a program nor as a file so I could not close them. The installation aborted at that point. I did not not uninstall either Photoshop Elements 10 or Premiere Elements 10 prior to the installation of version 11.

You might have to check "Show processes from all users" on your task manager before you could see the exes running.
Alternatively, you could use tasklist command on your commad list to get the list of commands (if you're using vista or a higher version of OS, please run/launch command prompt using admin rights)
tasklist > \myFolder\myTasksList.txt would redirect the output to a txt file inside <myFolder>
Hope this helps.
thanks.

Problem installing Photoshop Elements 9

When I try to download photoshop 9, it states: "the wizard was interrupted before Photoshop elements 9 could be completely installed"
Please help.
Thank you

Which operating system are you using? Were you able to install Photoshop Elements 9 previously? What have you tried so far to resolve your difficulties?

Problems installing Photoshop Elements 11 upgrade

I'm trying to install photoshop elements 11 and premiere elements as an upgrade from elements 6. When I click on 'download' on the order page the next screen tells me that I'm using internet explorer 4 or earlier and have to use a later version. My browser is IE 10. I tried downloading IE 10 just in case but it told me that I already have it. How do I get past this screen? Thanks.

Personally I prefer the disks that come in a box.
Perhaps you could download a copy of Chrome and use that if IE10 is acting up.

Problem installing Photoshop CC: "A beta version of this product exists", but there is no such beta

I can't install Photoshop CC on my Windows 8 64-bit Desktop system. The attached message pops up as soon as the installation process is done extracting the download.
It's the only CC product that won't install. I've tried over many days, several reboots.
All other CC products have installed and upgraded without trouble.
I've previously had the Master Collections, with only AE CS6, Premiere Pro CS6, and Photoshop CS6 still currently installed from the CS6 Master Collection.

Could you please provide me with following log files to investigate:
Photoshop installer log file at
For Mac:
"Library/Logs/Adobe",
For Win:
Program Files(x86)\Common Files\Adobe\Installers
Please send them to [email protected]
Regards,
Ashutosh

Problems installing photoshop

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